E mail on Road Runner

Recently I have been getting sporadic messages CANNOT SEND MAIL The connection to the outgoing server "smtp-server.cfl.rr.com" failed. This does not happen all the time but in the last 2 days it has been happening on both mine and my wife's phone to the point we can not send mail, however periodically mail is recieved. I have tried Brighthouse (the e mail service provider) as well as ATT and Apple. No one seems to have a solid answer. Currently my main e mail account is on the PC we sync to and is attached to Outlook. Any similar experiences or clues as to what might be going on? Thanks for any help

I have a similar problem. email works on a g4, but not on either two imacs on my local network. also talked with everyone possible, brighthouse, apple, etc. no answers. mail works to and from my isp, but nothing else with the imacs. My hunch is wireless network conenctions has something to do with it or I may have a problem running panther on the g4 and tiger on the imacs. they have programs that find "conflicts" like conflict catcher and system check, and others. About to try resetting entire system because the email worked for a while on both imacs and then stopped. Not sure how this relates to iphone, but resetting to your originals factory settings may help, if you can. Add on and plug ins added after use may cause conflicts within the system, corrupting files which may be in use when your problem occurs. good luck.

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Cannot get mac to send/receive mail through Road Runner

Just got my first Mac today and was setting up my e-mail account and I cannot get it to connect to the road runner e-mail servers. I made sure the pop and smtp servers are correct but I still cannot get it to work. I am using the mac wirelessly but have no problem connecting to the internet. I am using a Linksys WRT54GL router. Any help would be greatly appreciated. I was really looking forward to playing with my new computer but I need to get this fixed 1st.

I am using a Macbook Pro from 2006 (1.83GHZ, 2GB memory) and Version 10.6.7. This weekend I downloaded and installed the security update. ( I waited until yesterday to do Safari and the other one suggested.) It screwed up my mail program, so when I opened it, it welcomed me to my new or updated mail program. Checking under library, I found my old data was still present. I had to follow directions to re-establish my account, and then it "Imported" my data into the account. The new one has get mail in a different location on the menu bar.
However, it continues to ask me for my password to access Keychain. The only work around that was to have Mail download mail every five minutes. Otherwise I have to sign in again. I attempted to work with Keychain, I put the password into Mail's preference file, but that didn't help.
What is worse I discovered a problem with Keychain Access. It claimed the login was unavailable, and I could not directly access it in Keychain. Keychain, however, provides something called Keychain First Aid, which was able to restore the Login.
Now my work around with Mail works. BUT I HAVE LOST MOST OF MY PASSWORDS IN KEYCHAIN. Or they may be hidden. When I couldn't open a critical diskimage, I could not find it in Keychain to manually use it. Now critical files are unavailable. I will add this as a new linke, but I suspect I may be screwed.

Mail and road runner account: Help!

I hate to write this, since I have been through all the threads and nothing has worked. My G4 is in the shop and I am trying to configure mail to work on my G5. I have all the settings correct, but I cant send mail. I have tried changing the port numbers and adding the user name on the back of the SMPT protocol. A lot of the threads talk about att and Iphone, but I don't have an i phone.
TWC doesn't have a clue and I spent a 1/2 hour with an apple specialist online and they couldn't help, but apple hooked it up fine on my G4 two years ago. I tried to copy everything over verbatim,when creating a pop account on my G5 Imail, but it didn't work
Anyway, here are on protocols.
POP incoming
mail-server.carolina.rr.com
username
password
outgoing
smtp-server.carolina.rr.com
username
password
Do I have to adjust a port number or add a port number on the end of the smtp. I can't get anything to work or get any help. Again sorry to ask a redundant question, but all the threads involve Iphone.
Thanks,

TWC has that issue per your last line. One thing I did was copy everything from my G4 in case apple lost my data. I have everything from my mail folder. Can I do an import like bookmarks? I will try your recipe and see what happens.
This has been so long, but apple had to put a : colon on the end of smtp-server.carolina.rr.com and I want to say it was my username, but other threads have said to put a server port 587 on the back of the outgoing. It is really confusing that apple didn't know how to do this when I called support yesterday.
Now I am hooked up to the airport express via a apple wireless card, but that shouldn't make a difference

I have set up a Time Warner email account in Mac Mail but can't send email because the Road Runner SMPT server is "offline." How can this be resolved? ecause the Road Runner SMPT server is offline. How can I resolve this problem?

I have set up a Time Warner email account in Mac Mail but can't send email with this account because the Road Runner SMPT server is "offline." How can this be resolved?

Is this any help?
http://www.timewarnercable.com/en/residential-home/support/faqs/faqs-internet/e- mailacco/how-do-i-set-up-my-twc-mail-for-mac-osx.html
The receiving email ports are:
IMAP is port 143
IMAP-SSL is port 993
POP is port 110
POP-SSL is port 995
Outgoing ports are...
SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users.

I upgraded to lion today and just realized I am not receiving any mail. I can send out but not receive. i'm using a POP Road Runner account. Any help appreciated.

I just upgraded to Lion today and realized I'm not receiving any mail. I can send out but not receive. I am using a POP server Road Runner acct. Any help would be appreciated.

Try Mail->Window->Connection Doctor. If there is a problem reported, try:
Open Mail->Preferences and check your settings.
If you still have a problem, Copy your settings (screen capture ⇧⌘4), delete account, and re-setup account

I am a road runner user when i open firefox i get an earthlink eb page i am not an earthlink user how do i get rr web mail

i downloaded mozilla fire fox to my desktop. when i open it to get web mail (road runner) i get earthlink. i am not an earthlink user. how do i get road runner web mail?
.

Change your home page to the road runner webmail system - see https://support.mozilla.com/en-US/kb/How%20to%20set%20the%20home%20page#w_set-a-single-web-site-as-your-home-page

Road runner mail (time warner cable)

My mom got a new ipod touch and setup her road runner email account on it. I have an ipod touch also and i have a gmail account and it works fine. But when she opens up the email application an error comes up "The mail server .wi.rr.com is not responding verify that you have entered the correct acct info in mail settings". any suggestions?

I have RR and made a special email for just my Touch.
It works fine - so . .
1) Check the email you made with a email cleint to make sure you have the new RR email setup ok (Or go to their web email and check that way)
2) Double check your SMTP server and pop server addresses.
3) for mine I have (under Advanced email setup) Use SSL OFF, authentication Password and server port 110 (pop) my smtp server port says 587 here - I think it found that Automagically
4) Make sure the Server On-Off is on
These are all under Settings --> Mail Contacts and Calendars --> Then the email account name
Message was edited by: W8WCA

Road Runner Mail Trouble

I think I know how to set up my road runner mail in Mac Mail as a 2nd inbox. I'm pretty sure I have all the settings right. I can receive Email, but I just can't send it. It gives me an error message saying that I can't send it from the smtp-server.wi.rr.com
What's the problem? Is Road Runner just down? Is a firewall interrupting? How would I fix that if that was the case?
Help!
Thanks
Phil

Hello Phil.
RoadRunner does not have an authenticated SMTP server.
RR is my ISP also and I use RR's SMTP server to send messages with my .Mac account when connected to the internet at Home using Port 25 which shouldn't be a problem when connected to the internet with RR.
I always keep the built-in Firewall on so it is doubtful this is a Firewall problem unless you have installed and are using a different Firewall software.
You mentioned this is a 2nd account you have created and are accessing with the Mail.app. Who is the provider for the 1st account and SMTP server and any problems sending messages with this account and SMTP server?
If not, this isn't a Firewall problem.
And are you using Port 25 for this SMTP server? If so, also not a Port 25 problem.
You can try deleting and re-creating RR's SMTP server since it is unusual for an SMTP server to be down. I've been a RR customer for a long time and I've never experienced a problem with RR's SMTP server being down or not being usable when connected to the internet with RR.

Hi my road runner mail works with mail but not outlook for mac?

This problem seems to have popped up after updating to Lion. I like outlook because I use it at work and I like the calander right there. My exchange account for work and gmail account function well but road runner is an issue? Does any one have experience with this issue?

Sounds to me like the mail server you're trying to reach is not reachable when off the netwok it lives on. This is pretty common of you're using e-mail provided by your ISP. It's done to help control spam relaying through their servers. Contact the mail provider for the correct server settings to use on a mobile device.

Road Runner e-mail. I cannot get my Time Warner e-mail setup on my iMac

I just got a new iMac and am trying to set up the "mail" feature with my Road Runner account. It won't recognize it for some reason. Anyone have instructions on how to do this?

Congratulations on the new iMac...when you say it won't recognize the TW mail account, how have you tried setting it up? Did you go into the Mail preferences and enter the account id, passwords for incoming and outgoing, set the incoming to POP or IMAP according the the service you receive?
If you would, tell us a little more about the details of what you have done, not ids or passwords, of course

IPhone4 - Outgoing Mail - Road Runner Account

Outgoing Road Runner mail on my iPhone 4 is unbelievably slow (2-3 minutes or more to send an outgoing message, even when I'm on wifi with a full signal). I have changed the outgoing server settings from the Road Runner server to the AT&T servers (first choice is cwmx.com and also have ATT&T STMP server on - all others are off). Anyone have any idea why this is happening and any suggestions on how to fix it ?

TWC has that issue per your last line. One thing I did was copy everything from my G4 in case apple lost my data. I have everything from my mail folder. Can I do an import like bookmarks? I will try your recipe and see what happens.
This has been so long, but apple had to put a : colon on the end of smtp-server.carolina.rr.com and I want to say it was my username, but other threads have said to put a server port 587 on the back of the outgoing. It is really confusing that apple didn't know how to do this when I called support yesterday.
Now I am hooked up to the airport express via a apple wireless card, but that shouldn't make a difference

Airport, Road Runner, and Mail

Has anyone out there had problems with ABS, Road Runner, and Mail? I am trying to find out before I purchase. Thanks.

This is not a handheld issue, but a palm issue. I also just purchased a Palm Centro and I am having the same problem sending emails with roadrunner. I did not have this issue with my Blackberry, nor did anyone in my company. We have 30 days to test the Palm, and none of us have gotten a good answer yet!
Post relates to: Centro (Sprint)

Why can't I create Road Runner account?

Set up the trial .mac mail account okay.
Have a hawaii.rr email on old PC and trying to set up on laptop.
Sometimes the pop-server creates but the smtp-server doesn't and sometimes neither one creates.
Called RR twice...they keep saying it's a Apple problem.

http://discussions.apple.com/thread.jspa?threadID=1315184&tstart=75
My Road Runner account ran into the same problem until my friend cloeb fixed it for me. The two techs I had talked to previously at RR told me to contact Apple, as it was their issue.
Maybe something in the above-mentioned thread will work for you.
Good luck!

I just got a new mac book. I am trying to set up a time warner, road runner email account and not sure what settings should be filled in.

I just got a Mac Book Pro and trying to set up my email I have Time Warner, Road Runner I have tried filling in various account settings and it is not sending or receiving. I did get mail one time with the settings I have on 8/16 but nothing since. The outgoing says that it is offline. I called Time Warner but they did not help.

Macintosh OSX Mail

Can't send- doesn't support authentication: Road Runner

Hello all,
I have a new Mac Book Pro and it won't accept the settings I am entering in Mail.
Mail automatically set up the first Road Runner (RR) account no problem and retrieved old mail from server but it wouldn't let me send mail or get mail soon after that.
I am getting "doesn't support authentication" message and have changed that setting with no luck. Also message of can't connect to SMTP server.
Anyone know if I should check SSL, which authentication I should check,
in prefs> acct> the 2nd line of info RR Pop is greyed out.
I know my passwords are right I copied them over from other 2 computers on my network that are getting mail and sending just fine. But who wants to use a G4 imac and iBook:)
Obviously I have a setting wrong.
thanks,
Al

Hi,
What Authentication are you using on this SMTP? If not already, try using None, and removing Password and Username from SMTP setup for at least one test. Most Roadrunner SMTP are authenticated by reference to the IP address of your Modem, and using a separate authentication of the SMTP results in failure.
Mail Preferences/Accounts/Account Information, then click on the arrows beside the name of the SMTP in the section on Outgoing Server. After you click on the arrows, choose Edit Server List. Then if the SMTP is set up with the correct name, etc, click on the Advance Tab, use Custom Port with Port 25, None as authentication, and do not enter any Username and Password. Under authentication of None, the name of the SMTP will not have your Username appended.
Let us know, but Roadrunner can vary from area to area on this, but this is the way it seems to always work.
Ernie

E mail on Road Runner

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