E mail on Simple Mobile network

Recently unlocked Storm 9530 from Verizon and elected to try Simple Mobile BB unlimited. Cannot use e mail on phone because, according to Simple, Verion has not released the service book for e mail on this phone.
Is there a solution to this issue other than pulling out my hair trying to pry information from Verizon ?
I appreciate any and all feedback. Thank you

OK...here it is...as I said, not simple...
This process assumes that you have available a fully functioning (e.g., all BB Services) BB on the network you wish to run your non-supported (by that network) BB on. There is zero guarantee that this will work at all…but it is the only process I know for getting a non-supported BB to function on that carriers network.
1)     On the non-supported BB:
a)     Insert the desired network providers data plan SIM card into the non-supported BB and boot up
b)     Allow the BB to register to the network
c)     Remove default APN
KB05327Set the APN settings on the BlackBerry device
d)     Shut down and take SIM out of the non-supported BB
2)     On the supported BB:
a)     Insert SIM into the supported BB (one that is fully supported by the carrier network) and boot up
b)     Wait until the browser can be used
c)     Options > Advanced Options > Host Routing Table > Register Now (wait for message receipt)
d)     Resend Service Books (via BIS, either on device or at carrier BIS site) (wait for message receipt)
KB15402How to send service books to the BlackBerry smartphone for BlackBerry Internet Service
e)     Options > Advanced Options > Service Books
f) Hold ALT while typing "sbeb"
g)     Should display "Legacy SB Restore Enabled" -- press OK
h)     Tether and launch the RIM desktop manager (recommend most recent version):
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
i)       Perform a custom backup and back up only the service books (make note of the location and name of this IPD...it will be needed later)
KB23680How to back up and restore BlackBerry smartphone data using BlackBerry Desktop Software 6.0
3)     On the non-supported BB:
a)     Insert SIM into the non-supported BB and Power Up
b)     Options > Device > Service Books
c)     Hold ALT while typing "sbeb" -- press OK at prompt
d)     Tether and launch desktop manager
e)     Perform a custom restore, using the IPD file created in step 2.i above, restoring only the Service Book database
KB23680How to back up and restore BlackBerry smartphone data using BlackBerry Desktop Software 6.0
f)       Untether and Battery-pull Reboot the non-supported BB (with power ON, remove battery, wait, insert battery, reboot)
g)     If needed, enter required APN settings (we cannot know if they are required…many carriers do not require them…you can check the supported BB for the right settings)
h)     If needed, check BIS email configurations and re-configure if needed.
With all of that, the non-supported BB should be good to go on your desired network with full BIS services (assuming you bought a plan that includes BIS of course!). If you are using BES, the same process should work as that is also just a matter of having the correct Service Books plus going through the activation process.
Keep that special IPD created in 2.i forever…if you ever remove the SIM from your non-supported BB and reboot, the necessary Service Books will be lost. You’ll have to do the restore again from that IPD in order to put the Service Books back in place. If your carrier ever starts supporting your model BB directly, then all of this will be moot!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

E-mail on 3 Mobile network...Help!!!

I'm wondering whether anyone have any idea or solution how to e-mail or access the net using 3 Mobile network Australia?...I have BB Tour but it seems like the phone doesn't have browser and the 3 Mobile helpline couldn't help because BB tour haven't officially launch yet in Australia. Any idea anyone whether is this the prob with the phone or the mobile network?...I'm new to BB. Thanks

Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
You must, in order to get the RIM push email functions you are looking for, as well as addtional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.
So, call your carrier an inquire about having the BlackBerry Data Plan added to your account.
Good luck.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Outgoing mail server appears blocked by mobile network

I have already contacted Roadrunner to find out why the host name in the Outgoing Mail Server--mobile-smtp.roadrunner.com will not work. They state that it should read mobile-server.roadrunner.com. When I typed that in, it reverted back to the original phrase, and they said to get in contact with the mobile network. There must be a block in it. We tried a different port, however, that did not work either. Has anyone had this problem? I am receiving emails from roadrunner without incident.

Try deleting the account and selecting manual set up. Also you can also try using an email app from the play store like k9 mail.

How to switch the mobile network in program?

Peace upon you ,
I searched in the forum but didn't get the answer.
Currently I have 2 mobile networks for my mobile say they are A and B.
Is there a way to automatically detect the mobile networks if there are A and B then choose A?
Or just simplely choose A no matter whether there is B availible?
I want to search for gsm networks operators available and select the preferred one
Thanks.

There are no BlackBerry APIs that would allow you to do this. I'm moving this to the general BlackBerry handheld forum for other possible configuration suggestions.
Mark Sohm
BlackBerry Development Advisor
Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker

Look for: components used for Service Brokerage (CSB) for mobile networks

I am looking for developers/company offering components used for Central Service Brokerage (CSB) for mobile networks. It aims to store consumer profiles and directs service requests (shopping, travel & meeting services, hospitality and insurance) from mobile consumers to connected retailers and appointed service providers.
I would be higly interested in almost ready to use components/architecture which can be used in new service/start-up situation.

Hey Anthony,
Yes, a lot to read, thanks for reading though!
For the External Web Services, since I have it set to fe-pool.domain.local right now, I figure this is as simple as flipping it to fe-pool.domain.com within Topology Builder | Enterprise Edition Front End Pools | Edit properties | Web services?
After which, I assume I will need to create a new host A record for fe-pool.domain.com, pointing to the Pub IP 1.2.3.4 I have set up to forward directly onto my FE Server of 18.20? I am a bit of confused as to how this external web service is contacted,
does the mobile app use lyncdiscover.domain.com to find this information? In other words, does the lyncdiscover allow the mobile app to get inside the topology, the topology reports to the mobile app that "Hey, fe-pool.domain.com is going to be your External
web service as defined in the topology" ? If its just that easy this should be a quick change.
As for your next question, on the F5 level I'm pretty certain it is just set to take any packets coming in from pub IP 1.2.3.4 : 80 or 8080, or 443, or 4443, to allow it to go to that FE server IP on any of those ports. I don't believe it is actually taking
a 443 packet, and converting it into a 4443 destination. Also note, I am forcing lyncdiscover to use port 80, instead of 443 because I am unable to get a new pub cert with the lyncdiscover SAN.
As for the domain user, it is simply just my single user and I am flipping the SIP domain in the control panel within the user properties. domain.com and domain.local are both configured SIP domains in my topology, however i have domain.com as the default.

BB Curve 8900- no wifi or mobile network

I updated the operating system on my blackberry and now I can't get wifi or the mobile network to work!
Solved!
Go to Solution.

Ouch!
Do you have the mobile network turned on? What do you see at the top right of the home screen for the signal indicator?
Sometimes doing a simple reboot on the BlackBerry in this manner will reconnect to the networks: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Microsoft Exchange ActiveSync not working in Mobile Network – Blackberry Z10

Microsoft Exchange ActiveSync not working in Mobile Network – Blackberry Z10
I have set-up office email account in Microsoft Exchange ActiveSync this work only over office Wi-Fi not working outside of office Wi-Fi range. When I back to office all new e-mail loaded automatically. I have no problem with yahoo email setup in the same Z10 hand set work in both Wi-Fi and Mobile network. I have data plan with my carrier. Both emails were working in my previous Blackberry hand set Bold 9900. But with this New Z10 this become a problem
What could a the problem and I need help please

The URL you provided https://... does require SSL as it has a "s".
Have you tested the server OMA setup with a notebook or desktop (https://webmail.domain.com/OMA)?
You should receive a login prompt for username & password following by an Inbox listing of messages.
We used this step to verify server setup before configuring an iPhone. Lastly, we made certain that connectivity would work from outside or within our company by doing the following:
1) created A record for webmail.domain.com to a public IP that route through the firewall on 443 to the Exchange server's private IP - this handles external traffice
2) added an internal DNS record for webmail.domain.com to the private IP of the Exchange server.
This ensures that webmail.domain.com sync's to exchange from outside or from within the Enterprise.

Webdav login on mobile network after update to IOS7

Hi
I am unable to login to webdav when on mobile network after update to IOS7, it just keeps asking me to login, but when i'm on wireless it works.
annyone else experinced this? or know of a fix?
Best regards

Hi, MargretheHostgaard.
Thank you for visiting Apple Support Communities.
Sometimes a simple power cycle of the router can correct the issue that you are experiencing. However, the issue could be a little more complex. Wi-Fi routers need adjustments to settings periodically for optimized performance with the constant progression of wireless device technology. Below, I have included two articles. The first article will cover basic Wi-Fi troubleshooting regarding iOS device connection. The second article cover the recommended settings for current Wi-Fi access points.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/ht4199
Cheers,
Jason H.

How do I stop my mail from send out my e-mails with the mobile me acct instead of my default provider? I have checked the "use only this server" in my provider account.

How do I stop my mail from send out my e-mails with the mobile me acct instead of my default provider? I have checked the "use only this server" in my provider account.

There is no such option/setting on an iPhone to determine this. Whether you can view the attachment has more to do with your connection, WiFi or cellular, and the size of the attachment than anything else. There will be a paperclip indicating the message includes an attachment regardless if downloaded with the message or not. When connected to the cellular network, if an attachment is below a designated size the attachment will be downloaded automatically. If over a certain size, you must select the attached file icon in the body of the message to download the attachment. The size limit varies by carrier/provider.
Tell her you're gonna leave her out of the Will if she doesn't stop .

BB 9330 - turning off mobile network data services causes BIS WiFi connection to change to not connected

re: v. 6.0.0.719 bundle 3084 platform 4.4.0.560 update
1. History.
a. Received BlackBerry Curve 9330 out of the box with bundle 2333 installed (but missing Verizon Visual Mail Message app.) Installed BB Desktop Software on laptop, connected smartphone to PC, Attempted to install bundle 3084, but initialization apparently failed, phone still showing bundle 2333 installed and no VVM app. Browser app unable to connect to network. On second try was able to complete 3084 install. Still no VVM app. Now some times the browser connects, sometimes it does not. Browser not connecting appears to be BB software bug. VVM issue appears to be one for the service provider.
b. Data service is currently Verizon BlackBerry Social Messaging Data Package which is suppose to have BlackBerry Internet Services via WiFi per Verizon FAQ doc.
2. Problem. With an active WiFi connection the Browser app is not connecting via WiFi giving a error message that WiFi service is required.
Investigation found if mobile network data service was turn off in Mobile Network Options, the BlackBerry Internet Services connection status was changed from connected to "WiFi" to "not connected". Browser appears to work ok when mobile network data service is turned on. BIS connection to WiFi comes back on. Not sure at this point if web data is going via mobile network or WiFi.
I am wondering if other BB 9330 Verizon users are seeing the same symptoms.
Bill
P.S. I could not find where to report this apparent software bug. So I hope is the right place.

If you have your Mobile Network as well as Wi-Fi turned on, your phone will default to the Wi-Fi for browsing (assuming you have a strong Wi-Fi signal). Leaving both on will allow you to browse as well as receive calls and texts.
I hope that helps you.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

New with OMG Simple Mobile Carrier

Just switch to Simple Mobile Carrier. Talk and Text work out great but I can't use the Web which is included in the plan.
This is the message I got on my Blackberry Pearl 8100:
Unable to open a PDP Context to the following APN:
wap.voicestream.com
This may be happening because the currently selected Browser configuration is not compatible with the current network.
Called three times to the customer service and each time I got different instruction that I hardly understood. Hope someone can Help.
BTW, on my SETTING > ADVANCED OPTIONS > BROWSER is
Default browser configuration: t-zones
Default WAP Browser configuration t-zones

I don't see where they have Blackberry Data Plans. They sell "packages" (voice and text) and web access but no devices. Some "feature" phone could be used to access the web but not a Blackberry. A Blackberrry requires a Blackberry Data Plan which OMS Simple neither advertises or provides.
You took your Pearl to a "carrier" and I use that term loosely that is ill equipped to handle it. It does not offer what a BB requires.
Наглый пес! Вы должны быть благодарны мы даем Вам возможность проживать в нашем мире!
BB 9550 Verizon OS 5.0.0.1015 My Storm My Blackberry My Lifeline
If there is a Theme on my Blackberry, Hedone it!
If someone successfully helped you with an issue, say thank you by clicking "kudos" in their post and clicking the star.
Antiquis temporibus, nati tibi similes in rupibus ventosissimis exponebantur ad necem
If your issue has been solved, please mark the post that solved it for you!

Simple mobile app works on testing, but crashes on device (android)

Hey guys, I am sure the first thing is I am in the wrong spot, but there is too much going on in this site to find the right location, so flash pro gerneral, is a good place to start.
I am in a class ar Weber State University, while in basic Flash animation, I am not new to it, but had not really touched it since it was Macromedia.... I decided to do a mobile app as my final project. It is a simple artist app that has buttons that go to biography, image gallery, audio samples and links to my releases. I did the tests and there are no errors or output problems, works like a champ. I could not get flash to recogonize my device so I had to put it on manually. I got it to install, then when I try to open it, my phone buzzes teice then crashes.
Now I know without looking at the action script or how I have things linked, you can't say what is wrong. BUT I am totally stumped, if you guys could say what "usually" happens with this scenario I can at least get an idea. I keep wanting to blame the publishing, I am not sure I am selecting the right options. new to mobile publishing.
Here are some of the basic specs for the stage.
480 X 800 ( a lot of forums and places said this was a good general area for a mobile phone)
not sure what else to say other than I am using some basic components like the scroll pane and the scroll bar for text boxes. I have the basic stop/start for audio using a simple play btn. I am linking to outside websites for my album releases..other than that, pretty pictures and not much going on...lol
Thank you, sorry for the long spew of info.
Rick Mitchell

Hi, Peter, this could be an issue with proxy server setting. Are you behind a firewall when you test this?
iOS simulator would use Mac's proxy setting. Android Emulator has its own proxy setup - it's a bit complicated to get to and varies based on the Android emulator you are using. For 4.1 emulator (you should always use 4.x or above emulators), you would need to go into the emulator itself, and go to settings - Wireless & Networks - click More... - Mobile Networks - Access Point Names. You should see an Access point used by the emulator to simulate network connection. Mine says "T-Mobile US". You click on it, and then you can select the proxy attribute and set it according to your office's settings.
Hope that resolves the issue.
Thanks,
Joe Huang

Music wont sync on my new iphone 4s. Restored it from a backup and now there's no music on it. In the music tab it says: Thomas iPhone has access to music on iCloud. Songs can be fetched via WIFI or a mobile network. What to do?

Restored it from a backup and now there's no music on it. In the music tab it iTunes says: Thomas iPhone has access to music on iCloud. Songs can be fetched via WIFI or a mobile network. The pnly thing I can chose to sync are voice memos.
What can I do?

If you want all the songs from an artist on your phone you can to to the artist view, tap on the artist, scroll to the bottom of the list and you will see a Download All button. This works for playlists and albums too (scroll to the bottom and tap the Download All button). I suppose if you wanted all your music on your phone you could create a smart playlist in iTunes on your computer that would contain all your music, upload it to iTunes match (Store>Update iTunes Match), and then you would get a Download All button at the bottom of this playlist on your phone to download all your songs.

Mobile network problem in my lumia 520

Once network gone, I have to Restart it then again mobile network come.calling proble occurs many times even network is dispayed. Network problem sshould be rectify.

Hi mbkrish,
Do you experience the network issue regardless of your area? Aside from calling, are the other network services working fine like SMS messaging and mobile data connection? Is this for a Lumia 520 as well? If so, I hope you're using a standard microSIM and not a cut one as this is what the phone is designed to use.
BTW, the reset that the Nokia Care Center recommended is the one under Settings > about, is that right? After the reset, have you checked if the system apps are updated? Go to Settings > swipe to applications > store > check for updates.
Let us know how it will go.

I am getting a Mobile Network Not Available message when trying to make phone calls

I am getting a Mobile Network Not Available message after phone was drained for a few days. Texting works, internet works, I just cannot make calls.

Statosphere II
I've reset most everything, taken out battery/replaced, also set up roaming (all)
Can't check voicemail either
Thank you!

E mail on Simple Mobile network

Similar Messages

Maybe you are looking for