E-mail problem with Curve 8520

Got my Blackberry at end of 2010 and have failed to be able to access e-mails. I think I have wrongly checked the Blackberry Enterprise Server Option in e-mail set up and can't now uncheck it. I have lost my "email settings" Icon and when I try to enter email address through the Setup Wizard - email set up option, the only option is "I want to use an email account with a Blackberry Enterprise Server" Any help would be great.

Hi and Welcome to the Forums!
To use the proprietary RIM Push email capability, you must have an adequate data plan from your carrier. The carriers host BIS (BlackBerry Internet Service) for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), you will then have Personal Email added to the email setup wizard.
http://www.blackberryfaq.com/index.php/What_do_I_need_a_Data_Plan_for%3F
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Similar Messages

Annoying problem with CURVE 8520, please help !!!

My blackberry Curve 8520 connect to the mobile internet (not the BB service ) automatically everyday without me logging on any application or browser or making any updates.
I tried installing a new software, formating the phone, removing all the aplication and restoring the factory settings and all of them did not work and the same problem PRESISTS.
I contacted my provider customer service and they said that they can not know what exactly connects to the internet
Does anyone have a clue what may be this annoying OPTION that makes the connect to the internet without any notification?
I appreciate you help !
Thanks

Hi gom3a and welcome to the BlackBerry Support Community Forums!
The BlackBerry® smartphone will always make a connection with the data network in order to ensure you are always receiving email and messages when then are sent to you.
The BlackBerry® data services do not require you to login and most applications only require you to provide your login information once, then its saved so you don't have to login over and over again.
Thanks.
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

E-mail problem on curve 8520

Hi
in details
a new blackberry device has been detected. You must move your email accounts to receive email on this device.
To move an email account , you will need to type the email password,
basically after i click on move email account it takes me to the next page and i input my password and click on validate,
it gives me an invalid email password where i am 100 % sure that its correct i tried it like 4 times i even went and changed my password on my Hotmail and applied the new password still same error,
my Question is can't i delete my email account and start a new one if i could please guide me..
i had 3 e mail account and all were working fine till i changed my bb device to another curve 8520

Can you actually login to your hotmail account? If the actual hotmail password is different than what your trying to put into your phone, they wont match up. Try logging into your hotmail account from your pc and see what happens. If you can login, change password back to how it was for when you set it up for your device. If you cant login to your hotmail account, try to reset password by clicking on the 'forgot password' link. See if you can change it back to what it was when you set up the email account on your phone.
It also states in your last image that, if the problem persists; to contact hotmail.com
List of compatible browsers for BIS | Obtain BlackBerry Internet Service user name and password | Unable to create a new BlackBerry Internet Service account from the login screen

Attachment problem with Curve 8520

Hi,
i've a problem with attachments. Every time i send an email to the BB, the attachment name changes in "1 Attachment" and i can't open it. I try to reinstall the firmware (5.0) and try some solutions find on google and on this forum.
Could you please Help me
Regards
Camanni Luca

Hi and Welcome to the Forums!
The only reference I find to that error message has to do with BES users on older BES platforms. If you are on BES, then I advise going to see your BES admins for assistance. This reference might be helpful to them:
http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=http--docsbl...
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

No e-mail icon with Curve 8520 v5 upgrade

After completing Version 5 upgrade, I don't have an icon on my home screen to send or receive e-mail.
I went into setup and my email account was already there. I ended up deleting it and adding it again. When I did this, I got a messge that a "new icon for this mailbox has been added to the home screen." Went to look and it's still not there. Took out the battery and rebooted. Still not there.
Finally discovered that I could get to my email but accessing SMS/MMS (texting) icon. I sent an e-mail to someone and all my received e-mail that I haven't been able to access was there. This is very cumbersome way of getting to my email and obviously not the way it's suppose to work.
How do I get my email icon added to my home screen?

Hi
OlyBBUser wrote:
Finally discovered that I could get to my email but accessing SMS/MMS (texting) icon. I sent an e-mail to someone and all my received e-mail that I haven't been able to access was there.
In OS 5, your talking about the icon that I refer to as the "General" message folder. You can chose which notifications arrive in that folder SMS, MMS, Email, Call notifications. Find that icon and click on it, then click menu button and scroll to Options and then select what you do and do not want to appear in that folder/icon.
OlyBBUser wrote:
After completing Version 5 upgrade, I don't have an icon on my home screen to send or receive e-mail.
How do I get my email icon added to my home screen?
From the "front" screen, highlight an icon on the bottom and then hit the menu button. Now you are on the main menu sreen full of icons. Have a look for your email icon. Not there? Hit menu and "Show All." Still not there? Go into each icon, start with downloads, and do the show all again.
Once you find the email icon you can move it to the top row of the main icon screen and it will then be on the front screen.
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Element v.11 & 9 Photo mail problem with MS Outlook

Looking for a fix: Elements v.11 has a photo mail problem with Microsoft Outlook mail, even when Outlook is designated the defaul e-mail program in Windows internet.
Is there a fix?? Thanks.

I just posted the same problem and so I'll join this thread, hoping to see an answer to your question. By the way, this PSE11 feature worked fine for me with Outlook 2007, but stopped working when I upgraded to Outlook 365.

Problems with Blackberry 8520 Curve Camera / Videocamera

Hello everybody, please help... I've only had my BB for 2 months & already I"m having problems with my Camera on my BB 8520 curve.
I've taken a video and then moved the scroller (mine is a ball) to save and then it got stuck on send and it doesn't want to move. If I scroll from left to right it zooms in or out instead of giving me the options to save the file. That means I cannot use my Videocamera at the moment, because I haven't saved the video I've taken more than a week ago. I've tried switching off the phone but it doesn't work
This weekend I've also discovered that my camera doesn't want to zoom anymore if I want to take a picture. Whether I scroll the ball up & down or left and right... no zooming...
Please help!
MARNE NEL

I've had the same model as you for 2 months as well. My camera mostly takes out of focus pics. Frustrating!

Email problem on Curve 8520

Hi I am having a frustrating problem using my Curve 8520 for my University email account. The email is set up as IMAP as my university does not support the BES. When I open or delete an email on the Curve these changes will show up on my PC when I use that to access my account. However if I open or delete an email using Outlook 2010 on my PC this does not get reflected on the BlackBerry (ie emails still show as unread, deleted emails still there etc). This did not happen when I was using my old Nokia 97 (or the N95 before that). At first I thought it was an Outlook problem (as I have recently upgraded form 2007 to 2010) but when I log on using the University web mail, any changes made in Outlook 2010 are there.
Is there some setting needs changed on the phone?

It seems there is no solution to this problem Despite supposedly being the email phone the BlackBerry only supports full synchronization from phone to server and not the other way when set up with BIS for IMAP accounts!
http://supportforums.blackberry.com/t5/BlackBerry-Bold-BlackBerry-9000/IMAP-No-support-Please-help/m...
Really disapointed by this. I will not be getting another BlackBerry that's for sure!

Mail problems with Panther

I'm having difficulties downloading email into my client mail on my IMac. (I use Macmail, through BTinternet, an outside ISP. (Not Mac) The problem arose when I recently sent out a round robin email to a large number of hotels in Italy enquiring about accommodation - it's clear from my webmail account that dozens of them replied with quite large emails, brochuires etc etc etc. When I try to download these into my inbox, the spinning icon continues to spin round before telling me that Port 110 or something cannot accept or send emails or that my mail account has timed out. Any thoughts would be much appreciated. There is no problem with the interent connection, only mail

I just read what you wrote. So you are talking about Mail. All right. Can you see how big the inbox is in Mail - that is reported at the top of its window. I am asking this to see if you have an overfull inbox, which can cause problems.

Mail problem with long titles using utl_smtp / mixed content / attachements

Hello,
I'm having a problem with sending emails. The title as well as the body needs to be able to contain accented letters (é ç ...).
For the body i got it working.
And the title works fine too, untill the encoding passes a certain length, then goes all wrong and my mail header starts showing up in the mail body.
Could anyone help me in finding a solution?
Thanks in advance
Below my code:
DECLARE
   v_From       VARCHAR2(80) := 'test@localhost';
   v_Recipient VARCHAR2(80) := 'test@localhost';
   v_Cc         VARCHAR2(80);
-- long subject causing problems
   v_Subject    VARCHAR2(32000) := '123456789111111111111111111111118888888888888111111111111111991234567891111111111111111111111188888888888881111111111111119912345678911111111111111111111111888888888888811111111111111199';
   v_body       VARCHAR2(32000) := '<a href="#">tester</a><br><br>en nog wat éékes en ççkes';
   v_Mail_Host VARCHAR2(30) := 'localhost';
   v_Mail_Conn utl_smtp.Connection;
   crlf         VARCHAR2(2) := chr(13)||chr(10);
BEGIN
v_Mail_Conn := utl_smtp.Open_Connection(v_Mail_Host, 25);
utl_smtp.Helo(v_Mail_Conn, v_Mail_Host);
utl_smtp.Mail(v_Mail_Conn, v_From);
utl_smtp.Rcpt(v_Mail_Conn, v_Recipient);
utl_smtp.Data(v_Mail_Conn,
-- write header
    'Date: '   || to_char(sysdate, 'Dy, DD Mon YYYY hh24:mi:ss') || crlf ||
    'From: '   || v_From || crlf ||
    'Subject: ' || utl_encode.MIMEHEADER_ENCODE(v_Subject) || crlf ||
    'To: '     || v_Recipient || crlf ||
    'Cc: '     || v_Cc || crlf ||
    'X-Mailer: Mailer by Oracle UTL_SMTP' || crlf ||
    'X-Priority: 1' || crlf ||
    'MIME-Version: 1.0'|| crlf ||       -- Use MIME mail standard
    'Content-Type: multipart/mixed;'|| crlf ||
    ' boundary="-----SECBOUND"'|| crlf ||
    crlf ||
-- add message body
    '-------SECBOUND'|| crlf ||
    'Content-type: text/html; charset=UTF-8'|| crlf ||
    'Content-Transfer-Encoding: base64'|| crlf ||
    crlf ||
    utl_raw.cast_to_varchar2(utl_encode.base64_encode(utl_raw.cast_to_raw(v_body)))||
    crlf ||
-- add csv attachment
    '-------SECBOUND'|| crlf ||
    'Content-Type: text/plain;'|| crlf ||
    ' name="excel.csv"'|| crlf ||
    'Content-Transfer_Encoding: 8bit'|| crlf ||
    'Content-Disposition: attachment;'|| crlf ||
    ' filename="excel.csv"'|| crlf ||
    crlf ||
    'CSV,file,attachement'|| crlf ||   -- Content of attachment
    crlf ||
    '-------SECBOUND--'                            -- End MIME mail
utl_smtp.Quit(v_mail_conn);
EXCEPTION
WHEN utl_smtp.Transient_Error OR utl_smtp.Permanent_Error then
    raise_application_error(-20000, 'Unable to send mail: '||sqlerrm);
END;
/

Hi,
I did not think the characterset and database would matter for this problem, but here is the info you requested.
The database is an Oracle Database 10g Enterprise Edition Release 10.2.0.1.0 - 64bi
The characterset : NLS_CHARACTERSET     AL32UTF8
And i don't have a clue about the characterset of the operating system (not even sure what the operating system is), but i think that will be utf-8 aswell.
I'm not sure what i did, to come over as rude, but i didn't mean to and i apologize for it.

Phonebook problem with Curve

Hi,
I installed Whatsapp on my curve and sometime later started to face problems with my mobile. Many times I would receive "App Error 523" message and the set would reboot itself.
I had taken a back up of my system before my phone crashed and ever since I find multiple entries of one particular contact in my phonebook. Rest of the entries have vanished from the phonebook altogether.
Now everytime I save any contact in the phonebook, and there is an "App Error 523", every freshly saved entry of the phonebook is erased and I am only left with handful of contacts.
Can anybody help?
Regards
Rajat

Hi rajjatkapoor72,
Welcome to the Community,
Here is the Article from K.B which describe your error message KB24395 ,hope it contain something useful for you,
Good Luck
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Hi from belgium a problem with blackberry 8520

help please blackberry 8520
hi
i have ablckberry 8520.
Version: 4.6.1.296 .
i use it to navigate in internet every thing is ok.
but i have a problem with a site of advertising that i always use it ;
http://www.vivastreet.be/
I CANT LOGIN IN THIS SITE.
CAN YOU HELP ME.
i creat a new account for you if you want to test it your self .
so you can try log in your self.
log in :
[email protected]
pass word :
1111111111
thanks.
[removed personal information]
Salut
J'ai recu le ablckberry 8520 avec l abonnement.
Version: 4.6.1.296.
Je l'utilise pour naviguer sur Internet tout est ok.
mais j'ai un problème avec un site que j'ai utilise depuis toujours;
http://www.vivastreet.be/
Je arrive pas a connecte sur ce site.
Pouvez-vous m'aider.
jai cree un nouveau compte pour vous si vous voulez le tester vous-même.
login :
[email protected]
un mot de passe:
1111111111
Merci.
[removed personal information]

Hiya!
Personally, I havent seen this so it may be isolated to your device.
Your best bet for warranty is to call your carrier.
It very well could be classified as physical damage and void your warranty. Or they may classify it as "manufacturer defect" and replace it.
Its hard to say as carrier's policys are different
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PFD-MAIL Problem with REPORTS 3.0.5

Hi all!
Still have a problem with creating a PDF file as mail attachement.
I installed the latest patch 11 (3.0.5.19) of the oracle runtime and i compiled
the report with the patch.
What happend: Still go the error message if i open the pdf in the mail: "operant xc missing ..."
BUT !! if I create the pdf with the option "FILE" instead of "MAIL" at e.g. c:\test.pdf - its
without any error!
So the question is what is the difference beetween the two ways?????
Have a nice weekend!
Oli

Hi all!
Still have a problem with creating a PDF file as mail attachement.
I installed the latest patch 11 (3.0.5.19) of the oracle runtime and i compiled
the report with the patch.
What happend: Still go the error message if i open the pdf in the mail: "operant xc missing ..."
BUT !! if I create the pdf with the option "FILE" instead of "MAIL" at e.g. c:\test.pdf - its
without any error!
So the question is what is the difference beetween the two ways?????
Have a nice weekend!
Oli

Mail problem with embedded images and links

Since Yosemite Apple Mail seems to have a problem with images that are used as a hyperlink to a website.
While links are clickable with external loaded images work fine, links with embedded images just do not anything. Clicking on them selects them, a double-click opens the image in Preview.
This works:
<a href="https://www.google.de"><img src="https://www.google.de/images/srpr/logo11w.png" alt="Google Logo"></a>
This does not work:
<a href="https://www.google.de"><img src="cid:logo_google" alt="Google Logo"></a>
Can you reproduce this problem?
We tried it with OS X 10.10.1 and 10.10.2

After a bit of digging around I think I have found the reason for the EO being called prior to the CO. In the parent page CO, there is a transaction commit (oapagecontext.getApplicationModule(oawebbean).getTransaction().commit();).
Therefore, I assume that as my custom AM is a child of standard AM where the transaction is being commit, the child AM is sharing the same transaction/session and hence the EO being called.
I am running into issues with moving the validation to the EO as the validation requires visibility of the VO values to calculate a total value. Therefore is there a way to ensure that my custom AM maintains a separate database session/transaction to the parent/standard AM? Is it possible to break the parent/child relationship?
This way I assume that the commit issued by the parent page CO will not affect my custom AM/EO.
Cheers.
Jon.

Has Yosemite fixed Maverick's Mail problem with Group email addresses?

Does anyone know if Yosemite has fixed the problem that Maverick's Mail program had with Contacts? Maverick's Mail program cannot show Group Address names in the email "To:" window. By default, it shows all of the email addresses in a Group rather than the Group name. The work-around requires putting Group Addresses in the "Bcc:" window. Has that problem been fixed in Yosemite?
Many thanks,
Bob Winckler

Hi Barney,
Just found out that Maverick's problem with Mail's Group address procedure has resulted in my email accounts being put on hold by my Internet Provider. I'm the president of a local club, and I routinely send out emails to 200+ email addresses several times a month. Since Maverick's Mail now doesn't keep Group addresses hidden when shown in the email "To:" window, we have to put those Group addresses into the "Bcc:" window. The first couple of times that I did that, the emails went through, but the third time that I tried to send out such an email, my Internet Provider shut down my email account with the statement "Your ability to send new mail has been suspended as a high volume of suspicious mail has been sent from your account recently. Please contact your IT administrator." The IT administrator required me to run a virus check and then set a new password for my account before they would reactivate it. In my discussions with several of my Internet Provideer's tech reps, it appears that the way the way that the Internet Provider has their server's security system set, a high volume of email addresses in the "Bcc:" section of emails is enough to shut down an account as suspicious. Until Apple gets this problem fixed, my only options are to switch internet providers (after finding one that will let high volumes of "Bcc:" go through) or switch to an older Mac operating system, which I've done (now using an ancient iMac 400DV running Tiger (OS 10.4.11). Given the high number of businesses, etc., likely to be using Macs, I'm really surprised that Apple has let this problem with Maverick's Mail program go uncorrected.
Best regards,
Bob W

E-mail problem with Curve 8520

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