E-mail search doesn't work

Since the update of new Verizon e-mail software yesterday the search function does not work, and the screen allocations of space are unworkable. I didn't take time yesterday to set up the screens, and now it is not accessible. Software problems, or what?

I've been unable to search email "message" body ever since getting Verizon. I can search fine by sender, subject, etc, but when I try to search "message" I get a Verizon error message (not a browser error) stating: "We were unable to perform your request. Please try again." I've called tech support, and they tried to say this is some sort of broswer issue. It ISN'T, because again this is a verizon message coming up, and the other searches work fine. This has never worked in MONTHS, and I'm about ready to switch to another provider, since I need to be able to search my emails. UGGGH......

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Mail search doesn't work

Hi
After upgrading to Yosemite, when I go into the search box in the upper right hand corner it doesn't select mail that meets the criteria. I can type anything in and it will find 5462 items and many of those don't contain the search word(s). What can I do to get Mail search working?
I run a Mac Book Pro about 3.5 years old.
David

Quit Mail. Force quit if necessary.
Back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
~/Library/Mail/V2/MailData
Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder
from the menu bar. Paste into the box that opens by pressing command-V, then press return.
A folder window will open. Inside it there should be files with names as follows:
          Envelope Index
          ExternalUpdates.storedata
Move those files to the Desktop, leaving the window open. Other files in the folder may have longer names that begin as above. Move those files, if any, to the Trash.
Relaunch Mail. It should prompt you to re-import your messages. You may get a warning that the index is damaged and that Mail has to quit. Click OK. Typically, the process takes a few minutes, but it may take hours if you have gigantic mailboxes. In that case, you may be able to speed things up by temporarily adding your home folder to the Privacy list in the Spotlight preference pane. Remove it when Mail has finished importing.
Test. If Mail now works as expected, you can delete the files you moved to the Desktop. Otherwise, post your results.

Mail search doesn't work well after changing mail file to another drive

Hi, I need some help making the search in mail work for Mountain Lion. After I changed the mail folder to a new drive, SSD, creating an alias, everything works fine for mail except the search. When I search most of the times I get back emails that I received before doing the change.
I already tried at rebuilding the mailboxes, and also I erased the Envelop index files, and they rebuilt themselves, and still the search is not working properly for the emails I have received since I changed the mail files to the new drive.
Other than that the mail program is working well and as I work a lot with search I am experiencing a loss of productivity.
I wouldn't like to revert it to the old drive, as the new drive is SSD and goes much faster for the big size of my mail fines.
Thank you for your help !
Javier

Apple doesn’t routinely monitor the discussions. These are mostly user to user discussions.
Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
Feedback
Or you can use your Apple ID to register with this site and go the Apple BugReporter. Supposedly you will get an answer if you submit feedback.
Feedback via Apple Developer

Mail search doesn't work at all / disabled?

I had some spotlight issues and the index was successfully rebuilt. Mail however, still has a disabled search functionality. If I enter a term in the upper right search field no results appear. Rebooting and restoring Mail don't help. Mail is not excluded in the system prefs spotlight settings.
Any idea?

Step 1
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Triple-click anywhere in the line below on this page to select it:
syslog -F '$Time $Message' -k Sender mdworker -o -k Message Rne Norm -k Sender mds | tail | pbcopy
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign ($) to appear.
The output of the command will be automatically copied to the Clipboard. If the command produced no output, the Clipboard will be empty. Paste into a reply to this message.
The Terminal window doesn't show the output. Please don't copy anything from there.
If any personal information appears in the output, anonymize before posting, but don’t remove the context.
Step 2
Enter the following command as in Step 1 and post the output:
mdutil -as 2>&- | pbcopy
You can then quit Terminal.
Step 3
Launch the Console application in the same way you launched Terminal. In the Console window, look under the heading DIAGNOSTIC AND USAGE INFORMATION on the left for crash reports related to Spotlight. If you don't see that heading, select
View ▹ Show Log List
from the menu bar. A Spotlight crash report has a name beginning in "mds" or "mdworker" and ending in ".crash". Select the most recent such report, if any, from the System and User subcategories and post the entire contents—the text, please, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post any other kind of diagnostic report, such as hang logs—they're very long and not helpful.

Lion Mail search doesn't work

In Snow Leopard, I could search for a friend's name, and select "From" to see all messages sent to me by them. I can't seem to duplicate this in Lion. I type in the name, & all I get is a list of every email that mentions their name for any reason. This seems like a downgrade of functionality. Am I missing something in the interface?

Seems to work here ok:

Mac Mail Version 6.0 (1486) has stopped recieving mesages regularly and the search doesn't work

Mac Mail Version 6.0 (1486) has stopped recieving mesages regularly and the search doesn't work.
Since installing Mountain Lion, Mail seems to be very unresponsive. I have mac mail running on an iMac (which works fine) and a 2012 MacbookPro which is the one having the issues with the Mail app. Both computers are running on Mountian Lion.
When I scroll up in Mail for instance, the frame rate drops to about 5 a second.
When I click on a message it doesn't display it in the preview pane. Which is very annoying!
But I can get around the issue by double clicking on a message and it opens up the message in a new window.
When I search for a message, nothing appears in the results. Even if Im searching for something that is defiently there, eg if I type in my name, you'd think some results would come up. But when I click on something else, the results dispaly for about half a second. Bizarre. Is anyone else having this problem?

what kind of error in browser you are seeing?
is search service application never starterd or its started but cannot crawl?
did you see the timer jobs related to search services and what's their status?
so what about the search results from site collection?
also make sure this service "SharePoint Search Host Controller Service" started on all servers in the farm.
Please remember to mark your question as answered &Vote helpful,if this solves/helps your problem. ****************************************************************************************** Thanks -WS MCITP(SharePoint 2010, 2013) Blog: http://wscheema.com/blog
In the browser I receive the following error:
The search service app is running, doesn't crawl:
Yes, I can see the timer jobs related to search services, some of them are Succeded, others are Scheduled.
The service SharePoint Search Host Controller Service is started in the first server of the farm, but not in the second
one. When I try to start it, I receive the following error:
Windows could not start the Sharepoint Search Host Controller Service on Local Computer. Error 1067: The process terminated unexpectedly.
Melvintt
MCTS, Windows Server 2008 R2: Network Infrastructure
MCTS, Windows Server 2008 R2: Active Directory, Configuring

E72 - Contacts quick search doesn't work correctly

Hello!
I have over 1,500 contacts in Outlook and has successfully synchronized them with Nokia E72 (last firmware). But quick search in Contacts application simply doesn't work - I can find only few contacts - others just dissapear when I start typing correct letters.
I tried to kill the process of this app and restart Contacts. Voila, it works correctly! But then in 5 min. I tried again and got just the same problem.
Desktop quick search doesn't work too.
I've already tried to reload all the contacts in my phone - no results.
What would you advise to solve that problem?
Thanks in advance.

The E72 Is from the most point of views a complete and very good phone.
But this bug drives me crazy!
Zam72 is completely spot on: Pathetic, Killer Feature, frustrating.
I've done som more testing:
Started with a quick search from home screen, found the contact I was lookng for.
Made a Mail for exchange sync. Same search, no hits. (thought I found the issue...)
Reboot, speed search work again.
New Mfe sync, search still works, repeated a couple of times, still ok.
Two hours later: Search still works
New mfe sync, search once again goes blank!
Now i'm noticing that when I open the contacts, I can browse the contacts, but if i enter a letter it first appears, but directly disapears making search impossible.
I'M NOT ABLE TO USE THIS PHONES CONTACTS!!!!!!
I believe this is related to Mfe synchronizations, but it's a random issue.
Yes, I've tried a *#7370# with no luck.
I'm not using PC-suite sync at all (no conflicts)
I'm not running other programs simultaniously.
I feel like a Beta tester!

Portal Search doesn't work in Portal Applications forum.

Portal Search doesn't work in Portal Applications forum.

Hi,
Can you mention what exactly is not working?
Thanks,
Vanathi

Mail server doesn't work after upgrading from SL to ML

My Mail server doesn't work after upgrading from SL to ML
Mail client connects with the Mail Server wich seems to run but then they can't receive any email...
the problem seems to be related with dovecot ... in my smtp log i get this:
relay=dovecot, delay=324, delays=324/0.02/0/0.01, dsn=4.3.0, status=deferred (temporary failure. Command output: pipe: fatal: pipe_command: execvp /usr/libexec/dovecot/deliver: Permission denied
I have to say that in the usr/libexec there wasn't the dovecot directory so I just tried to create one but with no luck
Any Ideas?
Cheers
Carlo
This is my postconf -n info:
server:Data admin$ postconf -n
biff = no
command_directory = /usr/sbin
config_directory = /Library/Server/Mail/Config/postfix
content_filter = smtp-amavis:[127.0.0.1]:10024
daemon_directory = /usr/libexec/postfix
data_directory = /Library/Server/Mail/Data/mta
debug_peer_level = 2
debugger_command = PATH=/bin:/usr/bin:/usr/local/bin:/usr/X11R6/bin xxgdb $daemon_directory/$process_name $process_id & sleep 5
dovecot_destination_recipient_limit = 1
enable_server_options = yes
header_checks = pcre:/etc/postfix/custom_header_checks
html_directory = /usr/share/doc/postfix/html
imap_submit_cred_file = /Library/Server/Mail/Config/postfix/submit.cred
inet_interfaces = all
inet_protocols = ipv4
mail_owner = _postfix
mailbox_size_limit = 0
mailbox_transport =
mailq_path = /usr/bin/mailq
manpage_directory = /usr/share/man
maps_rbl_domains =
message_size_limit = 20971520
mydestination = $myhostname, localhost.$mydomain, localhost
mydomain = moremoremore.it
mydomain_fallback = localhost
myhostname = server.moremoremore.it
mynetworks = 127.0.0.0/8,192.168.178.0/24
newaliases_path = /usr/bin/newaliases
queue_directory = /Library/Server/Mail/Data/spool
readme_directory = /usr/share/doc/postfix
recipient_delimiter = +
relayhost = mail.mclink.it
sample_directory = /usr/share/doc/postfix/examples
sendmail_path = /usr/sbin/sendmail
setgid_group = _postdrop
smtp_sasl_auth_enable = no
smtp_sasl_password_maps =
smtpd_client_restrictions = permit_mynetworks permit_sasl_authenticated reject_rbl_client zen.spamhaus.org permit
smtpd_enforce_tls = no
smtpd_helo_required = yes
smtpd_helo_restrictions = reject_invalid_helo_hostname reject_non_fqdn_helo_hostname
smtpd_pw_server_security_options = cram-md5,gssapi
smtpd_recipient_restrictions = permit_sasl_authenticated permit_mynetworks reject_unauth_destination check_policy_service unix:private/policy permit
smtpd_sasl_auth_enable = yes
smtpd_tls_CAfile = /etc/certificates/server.moremoremore.it.A358901573EE7B9B4D489725407934780D24D5 36.chain.pem
smtpd_tls_cert_file = /etc/certificates/server.moremoremore.it.A358901573EE7B9B4D489725407934780D24D5 36.cert.pem
smtpd_tls_exclude_ciphers = SSLv2, aNULL, ADH, eNULL
smtpd_tls_key_file = /etc/certificates/server.moremoremore.it.A358901573EE7B9B4D489725407934780D24D5 36.key.pem
smtpd_use_pw_server = yes
smtpd_use_tls = yes
tls_random_source = dev:/dev/urandom
unknown_local_recipient_reject_code = 550
virtual_alias_maps =
server:Data admin$

if this could help:
mail:setStateVersion = 1
mail:readWriteSettingsVersion = 1
mail:connectionCount = 11
mail:servicePortsRestrictionInfo = _empty_array
mail:protocolsArray:_array_index:0:status = "ON"
mail:protocolsArray:_array_index:0:kind = "INCOMING"
mail:protocolsArray:_array_index:0:protocol = "IMAP"
mail:protocolsArray:_array_index:0:state = "RUNNING"
mail:protocolsArray:_array_index:0:error = ""
mail:protocolsArray:_array_index:1:status = "ON"
mail:protocolsArray:_array_index:1:kind = "INCOMING"
mail:protocolsArray:_array_index:1:protocol = "POP3"
mail:protocolsArray:_array_index:1:state = "RUNNING"
mail:protocolsArray:_array_index:1:error = ""
mail:protocolsArray:_array_index:2:status = "ON"
mail:protocolsArray:_array_index:2:kind = "INCOMING"
mail:protocolsArray:_array_index:2:protocol = "SMTP"
mail:protocolsArray:_array_index:2:state = "RUNNING"
mail:protocolsArray:_array_index:2:error = ""
mail:protocolsArray:_array_index:3:status = "ON"
mail:protocolsArray:_array_index:3:kind = "OUTGOING"
mail:protocolsArray:_array_index:3:protocol = "SMTP"
mail:protocolsArray:_array_index:3:state = "RUNNING"
mail:protocolsArray:_array_index:3:error = ""
mail:protocolsArray:_array_index:4:status = "OFF"
mail:protocolsArray:_array_index:4:kind = "INCOMING"
mail:protocolsArray:_array_index:4:protocol = "Junk_mail_filter"
mail:protocolsArray:_array_index:4:state = "STOPPED"
mail:protocolsArray:_array_index:4:error = ""
mail:protocolsArray:_array_index:5:status = "OFF"
mail:protocolsArray:_array_index:5:kind = "INCOMING"
mail:protocolsArray:_array_index:5:protocol = "Virus_scanner"
mail:protocolsArray:_array_index:5:state = "STOPPED"
mail:protocolsArray:_array_index:5:error = ""
mail:startedTime = "2013-01-21 21:18:32 +0000"
mail:logPaths:IMAP Log = "/Library/Logs/Mail/mailaccess.log"
mail:logPaths:Server Log = "/Library/Logs/Mail/mailaccess.log"
mail:logPaths:POP Log = "/Library/Logs/Mail/mailaccess.log"
mail:logPaths:SMTP Log = "/var/log/mail.log"
mail:logPaths:Migration Log = "/Library/Logs/MailMigration.log"
mail:logPaths:Virus Log = "/Library/Logs/Mail/clamav.log"
mail:logPaths:Amavisd Log = "/Library/Logs/Mail/amavis.log"
mail:logPaths:Virus DB Log = "/Library/Logs/Mail/freshclam.log"
mail:imapStartedTime = "2013-01-21 21:18:34 +0000"
mail:servicePortsAreRestricted = "NO"
mail:state = "RUNNING"
mail:postfixStartedTime = "2013-01-21 21:18:32 +0000"

Mail app doesn't work

Mail app doesn't work after Yosemite OSX upgrade. At first it didn't check email and now it doesn't boot. I tried many times, but nothing happens

Ok after nearly going crazy I read something about someone having a problem with a program related to fonts not being installed. I started up font book and now my problem is miraculously resolved... This is good and bad. I don't know why having font book running would resolve my problem or know what font is causing the programs not to work. As far as I know I didn't disable any system fonts. And the problem doesn't happen when font book is running, which is confusing me.

My "sent mail " tone doesn't work. All other tones do work. I've changed tones and rebooted. Still silent

"sent mail" tone doesn't work. All other tones do. What to do?
ILive changed tones and rebooted

Hi Gwing17,
Welcome to the Apple Support Communities!
I understand that all of your iPhone sounds are working as expected except for the Sent Mail sound. I understand that you have already changed the Sent Mail sound as well as reset your iPhone and the issue persists. In this situation, to isolate the issue, I would first recommend backing up your iPhone to either iTunes or iCloud.
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
After you have backed up, I would recommend restoring your iPhone and setting it up as new to test the Sent Mail sound. If the sound works as expected, try restoring from your backup and test the sound again. Please let me know if the issue returns or if the sound still does not work when you set up your iPhone as a new device.
Use iTunes to restore your iOS device to factory settings - Apple Support
Cheers,
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Mail search isn't working. Help!

Mail search isn't working (I'm running 10.5.8). It will search Subject/From/To, but searching 'Entire message' brings no results. This is a disaster. Tried reindexing Spotlight, but that didn't work. Any ideas gratefully received!

It does sound like a Spotlight indexing problem, has it had time to finish indexing?
In the meantime, it won't be as fast searching for content, but I'd get EasyFind...
http://www.macupdate.com/info.php/id/11076
Here's a direct download link to EasyFind 4.0 which runs in 10.3.9 & up...
http://www.devon-technologies.com/files/legacy/macosx1039/EasyFind.dmg.zip
From this page,
http://www.devon-technologies.com/support/faqs.php?p=default&cat=19
Freeware applications:
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    * PhotoStickies 5.6
    * ThumbsUp 4.3
    * XMenu 1.8
http://www.versiontracker.com/dyn/moreinfo/macosx/8707
Use it to search your Users/YourUserName/Library/Mail for case insensitive whatever... once you open that folder in the Finder it should be a choice to limit the search to that folder at the dropdown at the right of EasyFind.

Cross catalog search doesn't work for CCM 2.0

Hi SRM gurus,
We are using SRM 5.0 and CCM2.0.
We created several CCM catalogs but cross catalog search doesn't work at all.
In the call structure, option "cross catalog" is correctly customized.
Are there additional check I have to do in order to see this cross catalog search working fine ?
It's quite urgent...
Thanks a lot,
regards,
Caroline

Hi
The TREX server (service) must started and be contactable by RFC - this can be checked by carrying out the actions listed above. (Refer OSS Note - 866547 Error when accessing TREX server for more details )
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Note 803731 Cross-category search returns no result
Note 847137 OCI, cross-catalog search: detail display
Note 996885 Cross Catalog Search - Timeout while accessing MDM Catalog
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Note 808754 Display sequence of the characteristics is not changeable
Note 794325 - Error in OCI transfer in the BAdI /CCM/OCI_SCALEPRI
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Note 724097 - Search of the comp. in case of structured characteristics
Note 743643 Search ability change in cross-catalog characteristics
Note 847551 Displaying date, time, and timestamp in the CSE
Note 750756 Program for the deletion/clean up of TREX indexes
Do update me as well.
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TS3899 I have an iphone5 and the reply, forward and writing a message from the mail app doesn't work. I can check my mail but can't reply to it. What's going on?

I have an iphone5 and the reply, forward and writing a message from the mail app doesn't work. I can check my mail but can't reply to it. What's going on?

Try a reset: hold down the home button along with the sleep/wake button until you see the apple, then let go. (No data loss)

HT6030 Since I did the update, my mail-programm doesn't work no more. So I cannot send any eMail out or change the text into the eMail. Help, this is a catastrophe!!! Lukas Schmid

Since I did the Mavericks-update, my mail-programm doesn't work no more. So I cannot send any eMail out or change the text into the eMail. Help, this is a catastrophe!!! Lukas Schmid

Hey Lukas Schmid,
The following resource may provide more help in troubleshooting Mail for OS X:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/TS3276
For more information, you can also visit http://www.apple.com/support/mail/
Thanks,
Matt M.

E-mail search doesn't work

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