E-Mail Setup fails to launch on Nokia X6

Question

Hello folks,
On my Nokia X6, when I try to configure an email account using Nokia Messaging, Email setup fails to launch.
I tried configuring from "Messaging" and here after configuring, when I click on "Connect", it doesn't connect.
If I select Settings for an already created mailbox, from "Messaging" --> Options --> Email Setup --> Mailbox --> Google --> Settings, I get the following message "Messaging: Feature not supported".
Please help. Any advice would be appreciated.
Thanks
Solved!
Go to Solution.

Answer 1

I myself found the resolution found on other discussion threads,
Do one of the following ( 2nd Option worked for me, Remember to take backup before going with the 2nd option as it erases all contacts)
Try resetting the phone here is codes back up data
start from top and work down
1. *#7780# - Restore factory settings - resets all the settings to the default ( you will not lose any data)
Make sure you back up your data as you will lose all of it when you perform option 2 or 3 on this list. The default code for all operations listed here is 12345
2. *#7370# - Reformat your phone
3. This you perform as a last resort. Nothing else is working.If the phone is not showing any activity, proceed with hard formatting , turn off your phone, hold the following buttons while pressing the power button. (the default code is 12345)
hard reset - hold the following buttons *, 3 (number button) and talk/green key. turn on the phone and do not release those buttons until you see the Nokia boot up screen. once you feel the phone power up you can let go off the power button while still holding all three buttons ( for Nokia 5800XM - use the following buttons to do a hard reset, GREEN/RED/CAMERA keys pressed all at once on power up. this will only work on 5800's that have firmware version 20... and up. )