E-mail setup issues on Curve 8530

Hello, I'm new to the BB and am having issues with setting up e-mail. I purchased this BB on e-Bay and did not receive any manuals with it. When trying to setup e-mail, the only option I get is for the Enterprise Server. I do need to use this as one of my mail programs is GroupWise. However, I also use Hotmail e-mail and can't get to this. What else do you need to help me?
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Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
You must, in order to get the RIM push email functions you are looking for, as well as addtional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.
So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.
Good luck.
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WiFi issues with Curve 8530

Hi,
I am having major WiFi issues with my Curve 8530. Everytime I connect to my wireless router, it takes a long time to connect to BIS, and then if I try to use basically any data at all, my router drops my Curve 8530. Sometimes it stays connected, but I cannot use App World at all, and email, and web browsing is all over the place in terms of speed, sometimes it is fast, while sometimes it is slow, and most of the time it stalls while loading a page. How do I configure my router for use with BIS and have it not drop my Curve 8530 everytime I use data over WiFi? BIS works perfectly over my cellular carriers network, so BIS is activated on my device. I have tried giving my BB a static IP, but that did not solve anything. My router is a Netgear WNR2000. Also, I have the latest device software installed on my BB, and all of my apps are up-to-date.

Hi,
Have you had any luck and resolving your problem?
We have a similar problem but it's with iOS devices where only one can connect at a time. We have about 10 that need to connect. All other laptops and tablets connect fine.
Power cycling the AX411 fixes it temporarly.
Darren

New, Single Server - DNS, Web, Wiki, Mail Setup Issues

I'm having some issues properly setting up 10.7.3 to host internal DNS and external Web, Wiki and Mail. I'm having issues with the web and wiki hosting. Since those are the most important right now, I haven't really had a chance to fully test the other features. I was able to do some testing of the mail and iCal but it was limited.
Long read below but I thought the specifics would be helpful...
My goals and configuration are:
***GOALS***
Primary:
1) Host a public website: example.org and www.example.org
2) Host a public wiki: main.example.org and www.main.example.org
3) Host a public mail server: [email protected]
4) Host a public, group calendar
4a) Read only to majority - Read/Write to a group
5) Host a global address book for authenticated users
Secondary:
6) Allow anonymous public access to a file share (read only)
7) Allow authenticated access to the same file share (read/write)
8) Do as much of this via GUIs as possible.
***SETUP AND CONFIGURATION***
Physical:
1) Business class Internet (no blocked ports)
2) A single, public and static IP address
3) Domain name and public DNS via GoDaddy
4) Wildcard Cert: *.example.org from GoDaddy
5) Late 2011 (bought in Jan 2012) MacMini Lion Server (the $1,000 one).
5a) Upgraded the RAM to 16GB (need for VMware Windows clients)
5b) Added two USB to Ethernet adapters.
6) Using a new model AirPort Extreme Base Station (bought w/ the MM) as the main router.
Initial Configuration:
7) Setup a Mac Address reservation for the main and two USB Ethernet ports along with the wireless too.
7a) Main port = 10.0.1.5 / Others are .6, .7 and .10
8) During the setup, I chose the Host on the Internet (third) option and named my server: main.example.org
9) After the setup completed, I upgraded the OS & Admin Tool to 10.7.3 from a clean install (on #5 now)
DNS Config
10) I used the admin tool to open DNS and change:
11) "Primary Zone Name" from main.example.org to example.org.
12) In the "Nameservers:" block, I changed the zone name there but left the nameserver name alone (zone: example.org /// Nameserver Hostname: main.example.org).
13) The Machine Name and Reverse Zone was left alone. RZ resolves to main.example.org. sudo changeip -checkhostname is good. dig on the example.org and main.example.org are good to go (NOERROR).
OD Config
14) From the server app, I clicked Manage/Network Accounts and setup the OD - No issues.
SSL
15) From the server app, I created self signed cert, generated a CSR, got a public Cert, then replaced the self-signed with the public one - No issues.
16) Changed any service using the self-signed cert to the public one - No issues.
17) Changed the cert in the OD to the public cert from server admin - No issues.
In order: File Sharing, Mail, AB, iCal, Web, Wiki, Profile Manager, Network Groups, Network Users
18) File Sharing was setup using the server app
19) Setup mail using the server app to start it and the server admin app to configure it - No issues there (I think...)
20) AB - Flipped the switch to on
21) iCal - Flipped the switch to on - I setup the e-mail address to use after I added the network accounts.
22) Web - Flipped the switch to on - Default site worked (main.example.org)
23) Wiki - Flipped the switch to on - Default wiki worked. (main.example.org)
24) PM - Checked the sign config profiles and enabled the device mgt. I then flipped the switch to on - Default settings and pages worked.
***MY PROBLEMS***
Website:
Adding a website for example.org gave me the red dot in the server app. To fix that, I added a Machine Name record to my primary zone (PZ = example.org Machine Name = example.org). I first tried using the same 10.0.1.5 IP as the main.example.org and left the reverse mapping alone (still resolved to the NS of main.example.org).
That gave me the green light in the server app when trying to add the website again. From there, I changed the "Store Site Files In" to the location of my website files (and confirmed "Everyone" has Read Access in the folder's security settings). I left the other info alone (all defaults accepted) and clicked done.
Access to the website works on the server but external access doesn't (Network Error/timed out tcp_error). Checked the AirPort settings using the AirPort utility (version 5.5.3) and the Port Mapping (under the "Advanced" icon) show serveral services all pointing to 10.0.1.5. Thinking it could be DNS I tried main.example.org externally and it failed the same way.
I ran the changeip command (good to go) and dig on example.org and main.example.org and they both resolved to 10.0.1.5 correctly.
I removed the example.org Machine Record from the zone and it now looks like:
PZ=example.org / ZONE=example.org / NS=main.example.org
Machine Record=main.example.org / IP=10.0.1.5
RM=10.0.1.5 / Resolves=main.example.org
PLEASE HELP!

The amount of users (if relevant):
On site - 1 (Me)
Off site - 16 (Windows clients - some have iOS devices too)
Web site traffic - less than 50 regular visits per day (avg of 15) with a peek of ~125 once a month.
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HT6030 Apple Mail setup Issues. I have issues trying to use apple mail even after all updates and fixes. What else can i do to try and use it?

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Mail setup issue

Hi all.
I have recently just made the leap of faith and decided to move away from a PC/Microsoft platform, and have purchased an iMac. There are obviously a lot of differences which I am getting my head around and it is going to take some time and patience, however the biggest thing that is puzzling me at the moment is the mail client.
I have a few email addresses, but my main one is through my ISP, BT Internet. When configuring this as a POP3 account in Outlook on my PC, it runs fine and physically removes copies of the mail from the webmail server. With the Mac however, the email is downloading to the machine, but it is not removing the copy from the webmail server, which I am having to do manually.
I have read a few articles on the support forums and it seems a few people have had this issue, but there doesn't appear to be an option for me to remove the mail from the server when they download to the client. Any help would be massively appreciated.
I have noticed that the account has been setup in the mail client as an IMAP account, but I can't see any way of being able to setup a POP3 account.
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Thanks,
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If you have the settings for POP, delete the existing account. Add a new account and when the 1st screen is filled, hold down the option/alt key while clicking continue. That should allow you to manually set up the account.
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Welcome to the world of Mac. Some ‘light’ reading to help the transition. I don’t recommend trying to get through all of this at once.
 A guide for switching to a Mac
Anatomy of a Mac
 Mac Basics—Tutorials on using a Mac
 Mac OS X keyboard shortcuts,
Mac Basics – Switching From Windows
Mac OS FAQ
MacTips,
Quick Assist
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I think I can help. I have yahoo and gmail set up on 3G.
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Hi,
I had configured my iPhone to access my corporate mails through Microsoft Exchange server (Office 2003 server and it uses RPC type connection). At first I was able to access my mails, but in my organization it is mandate to change the password every 60 days. So I changed my password word and tried to do the same in my iPhone. It connected to the email initially with my new password. After that when I check my account settings in iPhone it still shows the old password and it tries to connect to the mail and then locks my account. I tried following things
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Hey cottagelife,
Thanks for the question. Let’s try force quitting the Mail application (and any other applications that may not be responding):
OS X: How to quit an unresponsive application using Force Quit
http://support.apple.com/kb/HT3411
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Hi everyone,
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My buddy upgraded to Office 2004 with Entourage which did the trick!

E-mail setup issues

I need HELP!
I have been receiving absolutly no help from my local SPRINT representatives and I am about ready to throw my blackberry out the window!
I received a replacement phone for my blackberry that has a missing part and I was able to sycronize all things from the old blackberry 8330 onto the new blackberry 8530...problem is that I am not getting my emails now! When I go to set up wizard, I am not given the options to set up new accounts or to delete accounts, just to sign in and when I do, the log in and passwords are not correct...even though they are...HELP!

Cath,
It sounds like they just got a new device and need to get the pin swapped in BIS. It's simple if/when the OP comes back.
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2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

Solution to yahoo mail setup issues with Apple mail...

There have to be a lot of people out there who have a similar setup as me --- ISP is Verizon (FIOS), and am using an iMac w/OS X, v 10.7.4, and Apple Mail v 5.2. No matter what I did, I could not get Apple mail to connect to Yahoo's smtp server... (Gmail was not working either) I spent hours on this. FINALLY -- I discovered the problem. My FIOS router/firewall was on the maximum security setting, which only allows outgoing smtp mail to port 25! Once I changed that firewall setting (which allows outgoing smtp mail to port numbers other than 25), I was finally able to connect to yahoo's smtp server! Now my Apple mail works just fine. Here are the settings I used:
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Outgoing mail server: smtp.mail.yahoo.com
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Full email address is used wherever it says "user name" in mail preferences
* This is with Yahoo Plus mail. And before you do anything with Apple mail, you have to make sure that you enable "POP" mail in your Yahoo Plus account, under mail - settings.
I hope this saves some people the hours of time that it cost me!!

I have managed to get incoming mail to work. It is the outgoing settings that are still not working on my system. I have tried every configuration. I have gone back and forth between Verizon and Apple Care too many times to count.
Do you have to turn down the security level on the FIOS router/firewall before making these changes? If you do, it probably makes the system more vulnerable to malware, etc.
I have standard Yahoo Verizon mail. I believe you can enable it for POP mail. It certainly always worked for me before. Like you I have tried everything. I was also told that my internet connection is PPPoE versus DHCP which may also cause problems. Like you, I have spent days trying to sort this out.

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Hi, i keep having a problem trying to add a microsoft exchange mail server on my iphone
the serve is
http://getmail.technologyevaluation.com/exchange/
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but on the iphone, i keep getting the error : Exchange Account verification Failed.
what gives

ya ofcourse
i put getmail.technologyevaluation.com/exchange
i even tried exchange.technologyevaluation.com
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Using pop e-mails with BB curve 8530

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Also, is it normal for PDF files to take a while to load and become clear to view as e-mail attachments? I seem to be waiting a while in comparison to the snap I had prior.
Much thanks!!!

Hi and Welcome to the Forums!
Concerning reconciliation between server and the BB, that will be governed by this KB. In nearly all cases, it sounds like you should be able to have 2-way reconciliation of deleted items...the KB includes a link to another article that discusses how to properly configure for that.
Concerning how long it takes to open and render an attachment, your prior device was likely downloading the entire attachment at the time it downloaded the email. BB's do not retrieve the attachment until you request it, so you must wait while it performs that download. I would guess that the actual time it takes either device to obtain the attachment is the same -- it's just that with the BB you are there watching it and therefore noticing it.
Best!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry Curve 8530 issues

Device info
Your carrier: Koodo Mobile
Model: Curve 8530
Apps and free space
Free Space: 108451598 bytes
Did a battery pull fix your issue? = NO
The setting for Mobile Network to adjust to either "Auto or Home Only" is not on my phone anymore. It literally was there yesturday and now its gone.. How do I bring it back? i've done the restore and software install and still nothing. I was even on the phone for a few hours with my provider trying to figure it out. Please Help!
Also my Blackberry Maps icon is nowhere to be found either! Its in the application list but not anywhere on the home screen or within other folders.

Shibby175 wrote:
Does anyone know if there is a toll free number to call Blackberry direct?
Seems like they only have a corporate number for ppl who subscribe to thier service.
There is no such number. ALL front line support for BBs is provided by the carriers and authorized resellers. They have the ability, at no charge to you, to escalate all the way into RIM for cases that require it. But, they are responsible for dealing with all front line support of BBs. If you wish formal support, that is your channel.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry Curve 8530 text issues, please help!

I have a problem opening some texts on my blackberry curve 8530, most of the texts i get are threaded and i can read them fine. When I get texts from certain people and i open it, its just black and i cannot see any text so I have to forward the text to my phone to see what the person has texted me. Then i have to delete the text i forwarded to myself otherwise it wont work the next time i send another fwd text to myself to see what they said. It happens consistently with the same people in my contact list. Most people are fine, but theres a few people i text that this happens with and it happens every time they text me. Ive looked through settings and I have no idea how to fix this or how to change it. Its getting really old to have to fwd the texts people send me back to my phone to read them every time they text me. Can anybody please help me????? It would be much appreciated. Please please help me with this or explain to me whats going on with it. I have no other problems with my phone other than my screen freezing up every once in a while.
Thanks so much!
Diana

Diana, the first thing I would suggest before doing something more invasive like a device wipe and restore is a simple reboot: With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
See if the issue perists.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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E-mail setup issues on Curve 8530

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