E-MAIL will not work, at all - after update via PC...
Device info
ORANGE UK
Blackberry 9300
Bundle 6.0 2534 (v.6.0.0.570, platform 6.6.0212)
When i plugged my blackberry into my PC it wanted to update the bundle/version of something on curve, everything was working fine until i updated this...
(the bundle 6.0.2534 thing...)
Now when I try to set up my e-mail it shows my 3 accounts i had linked with my blackberry (a hotmail, a orange.blackberry, and a gmail) but when i type the password and click "verify" it shows "unable to continue session please log in again"
I read online that it could be the version of email software I was running, so - i found the most current and i updated that, still; same problem.
I've battery pulled, i've security wiped, i've done everything I can think of.
Is there anything I can do, or is this something i'll have to ring ORANGE about?...
i DO have a blackberry data plan also...
Also, it's only personal/internet emails i'm trying to set up not enterprise
Hi and Welcome to the Community!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
2) Delete and Resend Service Books
KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
KB02830 Send the service books for the BlackBerry Internet Service
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your BIS conduits for the affected email accounts.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code
Similar Messages
-
The gmail settings on my itouch are identical to those on my macbook except I'm using imap on the itouch and pop3 on the macbook. The mail application simply will not work at all on the itouch. The fetching icon just spins around for a minute or two then stops. itouch vs 4.3.3 and macbook 10.6.7
Any help is greatly appreciated.
MitchellAny error messages ?
-
My "Maps" will not work out routes after update
After updating the OS the "Maps" will not work out routes. I keep receiving "directions ont available" even for a 1km straight road...Is there an application or update to resolve this?
WHat is not working? Which map app are you using? I use the built in app without any problem on my trips from Ohio to South Carolina. Wherever I stop, I can see my current location. I don't use it for navigation all the time but one time I was a passenger in the car and followed our trip on my phone.
-
Mail not working at all after update. :(
My update installed fine but now my mail isn't working. It spools but nothing new loads.
I have the same problem. Mail, iPhoto, iWeb, Calender, Reminders and Notes not open after update. Says, "check with the developer to make sure Mail works with this version of OS X. You may need to reinstall the application." Also says
Dyld Error Message:
Library not loaded: /System/Library/PrivateFrameworks/IMAP.framework/Versions/A/IMAP
Referenced from: /Applications/Mail.app/Contents/MacOS/Mail
Reason: no suitable image found.
OS 10.8.4
Mail 6.5
Thanks for any help? -
after trying to update my iphone 5 to ios 7 via itunes my phone will not work at all, all i have is an itunes logo and cable logo on the screen HELP!!!!
you'll want to restore it using itunes and recovery mode
http://support.apple.com/kb/ht1808 -
My Mail will not work after ios 6 update on iPhone 4S
My Mail will not load any emails after the iOS 6 update on my iPhone 4S. I have tried a hard reset, and deleting my email account from iPhone but neither works. My iPhone will delete the account but next time I go into settings, I see the account in there! I have no idea what to do, please help!
My Mail will not load any emails after the iOS 6 update on my iPhone 4S. I have tried a hard reset, and deleting my email account from iPhone but neither works. My iPhone will delete the account but next time I go into settings, I see the account in there! I have no idea what to do, please help!
-
I am having issues with Mail after downloading and installing Lion. Snow Leopard prior. There was a message that there was some sort of corruption in Mail and that I should close Mail and re-open Mail. I did, but Mail will not open at all.
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
Apple Mail will not work without webmail login
Spontaneously 2 weeks ago I got a triangle next to my Apple Mail Inbox and could neither send nor receive email. I have used ATT for DSL and my email address for over two years without this problem. I have checked all my settings with ATT and they claim they have even "rebuilt" my mailbox and all is good. But unless I use a browser to log into webmail first, Mail will not work. The user name/password/port info is all correct, but Mail cannot connect. Even when the "keep me logged in" box is checked when I log in to webmail, Mail will stop working if I close out the browser and put the computer to sleep. This is driving me crazy.
I've had what sounds very similar issue with another DSL ISP: Qwest.
Ran both Comcast & Qwest simultaneously (alternately, not really concurrently)
for awhile & got sporadic blips & failures to connect.
I never could establish conclusively whether it was the ISP, or a local client problem.
I think its the ISP. Had other email annoyances with them that never quite got resolved
Sometimes my mail was left on the webmail server & never got delivered & would do so, same as you describe.
Its never anyone's fault, or problem...
I doubt they'd tell you if it was an issue on their end, if it not resolved. -
i updated my 4s yesterday, but my phone will not work at all now, and will not turn off. It has a itunes image on the screen with an arrow underneath and what looks like the charger lead. i've had it on charge! is there anything else i can do?
Cconnect it to your computer with the latest version of iTunes installed.
-
I was buying songs on my Itunes account and I signed-out and now my Itunes icon on my desktop will not work at all. How do you access your account
http://support.apple.com/kb/TS1538
Try rebooting it and connect. Make sure you're connected directly to a USB port using the Apple USB cable. -
i downloaded an upgrade from itunes last night to os5.1 i think. it said there was a problem with the download. now my phone will not work at all. it just has a picture of the itunes logo ans a picture of a usb cable on it. my computer will not recognise phone either
http://support.apple.com/kb/TS1538
Try rebooting it and connect. Make sure you're connected directly to a USB port using the Apple USB cable. -
I have tried several times to load version 11.4 and keep getting an error code2324, now I cannot sync any of my apple products. I set my machine to a previous recover date, now iTunes will not work at all. I get a message stating I do not have the administrator rights to download. Any thoughts on this issue?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
TS1292 My iTunes will not work at all I've had 7 different people try it and its still not working
My iTunes will not work at all I've had 7 different people try it and its still not working
Cconnect it to your computer with the latest version of iTunes installed.
-
My itunes will not work at all. i have deleted and reinstalled in over ten times, i have ended the process, i have reinstalled quicktime i few times, i have deleted many folders such as TEMP, itunes helper et What else can i do? Please help:(
Now it sometimes keeps coming up and working but once i plug an ipod in it freezes my whole computer up and no i dont get any response from itunes at all
-
i updated to iOS 6 on my iphone 4 and updated my macbook pro and now my mail is not working at all on my iPhone, whether on wifi or 3G. I can receive/send on my laptop, but not my iPhone!! Can someone help?
Which email provider are you using? If it's Gmail, try unlocking your account here: https://accounts.google.com/DisplayUnlockCaptcha.
Maybe you are looking for
-
Hi I use the GFW classes to show a chart ! I works fine! When I leave the dynpro who show the chart, I call the method CALL METHOD GP_INST->IF_GRAPHIC_PROXY~FREE. When I call this Dynpro again It dow not show the chart not again! The Problem is that
-
Need buttons on base movie to become inactive when external movie loaded
Hi, I am working on a portfolio website and I have all my navigation with buttons linking to other pages, on the base level. All the buttons are scattered around the stage and when one of these buttons is clicked an external movie is loaded in the c
-
Backlit keyboard in other languages
hi i was wondering, if i buy MBP with croatian keyboard, would it be backlit? in a real way, not just around the buttons and while i'm asking, is it possible to buy MBP from croatia through USA store, and get it shipped to croatia?
-
What about merging sub accounts or creating a sub from an existing?
-
My macbook pro has a sound problme while booting .....
wen my sytem on sound s nt cuming ....i tryed to incress voliame its nt working .....i chke d system prefarance its shows no audio out presend ...after restaring my system sound came back ......n between its hapening ...how can i sove dis problam