E Mails and Exchange 2010 using BIS

Ok so im a complete noob and am currently on the phone to BlackBerry Support here in singapore, been waiting best part of 7 hours and no call!
So here's my story, my company uses 2010 exchange (yes 2010!)
I used to have a HTC Touch Diamond phone but the darn thing is just a byatch to write e mails on so my wife went out and bought me a blackberry 8900 without realising if it would even work on my price plan.
I added the Blackberry service to my price plan and was told yeah it would work  via BIS. We dont have BES, BUT it doesnt!
I keep entering my e mail add to the BIS page, the e mail address seems to get validated but then a few sec's later i get a message on my handset saying my e mails wont come through until i validate my e mail account.
Looks like 2010 exchange isnt compatible, is that right?
I've created a blackberry mail account and that works a dream! Is there any way around this issue?

This won't work on a BIS account. You'll need a BES account and BlackBerry Enterprise Service from your company.
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