E-mails being deleted

Hullo, here BB users.
My son fixed up my e-mail account  on my Q5 last week (bit complicated for me, owing to the ISP we use. Anyhow, it works perfectly except for one thing, it deletes my e-mails after just one day.  My previous BB (a curve) used to delete them after a few weeks. That I could live with but this latest trick I can't. I have looked at all the settings but can't see anything about automatically deleting e-mails after  a certain perdiod of time. Help please.
Anton

For some account types that setting is only visible during initial setup. That's the only way.
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