E-Mails Have Stopped and my daughter received a fr...

We have recently been on holiday.  Whilst away my daughter received an e-mail from our e-mail address which basically told a sob story about mugging and theft and asked for money to get us all home.  Needless to say this was fraudulent.
On returning home on logging in to Outlook Express 6 we receive the "No new mails" message on logging on so have not received any new mails since 9 Sep.  We have obviously fallen prey to some form of phishing, what is the remedy in layman's terms please?
Thanks in advance,
Richard

rlungmuss wrote:
We have recently been on holiday.  Whilst away my daughter received an e-mail from our e-mail address which basically told a sob story about mugging and theft and asked for money to get us all home.  Needless to say this was fraudulent.
On returning home on logging in to Outlook Express 6 we receive the "No new mails" message on logging on so have not received any new mails since 9 Sep.  We have obviously fallen prey to some form of phishing, what is the remedy in layman's terms please?
Thanks in advance,
Richard
Hi Richard. Welcome to the forums.
Sorry to hear of the problem you've got.
If you have replied to any emails requesting your email address and password detaills, then the first thing to do is to change the email address password.
(My shortcuts option 3 has a link for that).
It is possible that someone has managed to get your email details other ways.
Now - if you keep a list of contacts in your online email (webmail) access, then it's possible that all the contacts got the same email as your daughter. It is likely that all of your emails you were receiving are lost, or worse going to a forwarding address.
You will need to check the following :-
You will need to login to webmail (http://mail.yahoo.com) entering your full email address as the Yahoo! ID. Got to Options/Mail (or More) Options/POP & Forwarding
There might be an email address in the forwarding box - if not then that's fine. If so, then a scammer is receiving all of your emails. You need to highlight the other option, and then choose Save Changes.
Make a note of any email address.
See how you get on for now.
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

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