E-Mails preview shows junk character

Hello All,
I could successfully install 10.3.1.-1565 on my Z3 handset and it is working fine except that it shows junk character in mail if it has PDF, DOC or any attachment.
Can anybody advise take this issue at right level of BB official support.
Thanks,

I have done following steps but no changes have the same issue.
1. Navigate to OAM->Workflow Manager->Notification Mailer->View details in this page
2. Look for parameter called RESET_NLS change this value from 'YES' to 'NO'.
3. Bounce Notification Mailer.
Regards
Musaddak.

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