E-rec internal error

We are facing an issue in an Erecruitment when an internal user tries to access the appln he gets the internal error.
SLG1 shows
The incorrect HR object has the key 01NA50100650     
The error occurred in program CL_HRRCF_CANDIDATE============CM00C line 69     
No status information available for object CANDIDATE
Internal error in function module HRRCF_MDL_CAND_PROFRL_RETRIEVE
When first Checked the User didnt have NA object attached to CP so we ran the HRALSYNC Program which will synchronize the objects, It created the NA object but still we had the error in "HRRCF_MDL_CAND_PROFRL_RETRIEVE" this was because the NA object Data was missing in Candidate Information infotype (5102).

Hello,
There were several notes created for that issue - which release and SP level do you have?
Regards
Nicole

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    SSL alert DECRYPTION_FAILED rcvd:                 0
    SSL alert RECORD_OVERFLOW rcvd:                   0
    SSL alert DECOMPRESSION_FAILED rcvd:              0
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    SSL alert CERTIFICATE_EXPIRED rcvd:               0
    SSL alert CERTIFICATE_UNKNOWN rcvd:               0
    SSL alert ILLEGAL_PARAMETER rcvd:                 0
    SSL alert UNKNOWN_CA rcvd:                        0
    SSL alert ACCESS_DENIED rcvd:                     0
    SSL alert DECODE_ERROR rcvd:                      0
    SSL alert DECRYPT_ERROR rcvd:                     0
    SSL alert EXPORT_RESTRICTION rcvd:                0
    SSL alert PROTOCOL_VERSION rcvd:                  0
    SSL alert INSUFFICIENT_SECURITY rcvd:             0
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    SSL alert UNEXPECTED_MSG sent:                    1
    SSL alert BAD_RECORD_MAC sent:                    0
    SSL alert DECRYPTION_FAILED sent:                 0
    SSL alert RECORD_OVERFLOW sent:                   0
    SSL alert DECOMPRESSION_FAILED sent:              0
    SSL alert HANDSHAKE_FAILED sent:                  2
    SSL alert NO_CERTIFICATE sent:                    0
    SSL alert BAD_CERTIFICATE sent:                   0
    SSL alert UNSUPPORTED_CERTIFICATE sent:           0
    SSL alert CERTIFICATE_REVOKED sent:               0
    SSL alert CERTIFICATE_EXPIRED sent:               0
    SSL alert CERTIFICATE_UNKNOWN sent:               0
    SSL alert ILLEGAL_PARAMETER sent:                 0
    SSL alert UNKNOWN_CA sent:                        0
    SSL alert ACCESS_DENIED sent:                     0
    SSL alert DECODE_ERROR sent:                      0
    SSL alert DECRYPT_ERROR sent:                     0
    SSL alert EXPORT_RESTRICTION sent:                0
    SSL alert PROTOCOL_VERSION sent:                  0
    SSL alert INSUFFICIENT_SECURITY sent:             0
    SSL alert INTERNAL_ERROR sent:                   16
    SSL alert USER_CANCELED sent:                     0
    SSL alert NO_RENEGOTIATION sent:                  0
    SSLv2 client hello received:                      0
    SSLv3 client hello received:                      0
    TLSv1 client hello received:                     68
    SSLv3 negotiated protocol:                        0
    TLSv1 negotiated protocol:                       68
    SSLv3 full handshakes:                            0
    SSLv3 resumed handshakes:                         0
    Cipher sslv3_rsa_rc4_128_md5:                     0
    Cipher sslv3_rsa_rc4_128_sha:                     0
    Cipher sslv3_rsa_des_cbc_sha:                     0
    Cipher sslv3_rsa_3des_ede_cbc_sha:                0
    Cipher sslv3_rsa_exp_rc4_40_md5:                  0
    Cipher sslv3_rsa_exp_des40_cbc_sha:               0
    Cipher sslv3_rsa_exp1024_rc4_56_md5:              0
    Cipher sslv3_rsa_exp1024_des_cbc_sha:             0
    Cipher sslv3_rsa_exp1024_rc4_56_sha:              0
    Cipher sslv3_rsa_aes_128_cbc_sha:                 0
    Cipher sslv3_rsa_aes_256_cbc_sha:                 0
    TLSv1 full handshakes:                           33
    TLSv1 resumed handshakes:                         0
    Cipher tlsv1_rsa_rc4_128_md5:                    68
    Cipher tlsv1_rsa_rc4_128_sha:                     0
    Cipher tlsv1_rsa_des_cbc_sha:                     0
    Cipher tlsv1_rsa_3des_ede_cbc_sha:                0
    Cipher tlsv1_rsa_exp_rc4_40_md5:                  0
    Cipher tlsv1_rsa_exp_des40_cbc_sha:               0
    Cipher tlsv1_rsa_exp1024_rc4_56_md5:              0
    Cipher tlsv1_rsa_exp1024_des_cbc_sha:             0
    Cipher tlsv1_rsa_exp1024_rc4_56_sha:              0
    Cipher tlsv1_rsa_aes_128_cbc_sha:                 0
    Cipher tlsv1_rsa_aes_256_cbc_sha:                 0
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    Failed SSL client authentications:                0
    SSL authentication cache hits:                    0
    SSL static CRL lookups:                           0
    SSL best effort CRL lookups:                      0
    SSL CRL lookup cache hits:                        0
    SSL revoked certificates:                         0
    Total SSL server authentications:                 0
    Failed SSL server authentications:                0
    Session headers extracted:                        0
    Session headers failed:                           0
    Server cert headers extracted:                    0
    Server cert headers failed:                       0
    Client cert headers extracted:                    0
    Client cert headers failed:                       0
    Headers truncated:                                0
    Redirects due to cert not yet valid:              0
    Redirects due to cert expired:                    0
    Redirects due to unknown issuer cert:             0
    Redirects due to cert revoked:                    0
    Redirects due to no client cert:                  0
    Redirects due to no CRL available:                0
    Redirects due to expired CRL:                     0
    Redirects due to bad cert signature:              0
    Redirects due to other cert error:                0
    Internal error:                                  27
    Handshake FlushRX operations:                     0
    Handshake FlushTX operations:                     0
    Xscale messages rcvd from ME:               1313330
    Xscale messages sent to ME:                 2041768
    Finish msg split across ssl recs:                 0
    Fasttx msg ring full:                             0
    SSL_ME tx msg ring full:                          0
    N2 encrypt_record:                                0
    N2 decrypt_record:                           144433
    N2 random:                                   439915
    N2 handshake_hash:                           878094
    N2 hash:                                          0
    N2 gpop_master:                              291164
    N2 gpop_import_master_secret:                     5
    N2 gpop_pkcs1v15enc:                         144430
    N2 gpop_pkcs1v15enc_crt:                          0
    N2 gpop_finish:                              291140
    N2 gpop_verify:                                   0
    N2 gpop_pkcs1v15dec:                              0
    N2 gpop_pkcs1v15dec_crt:                     146752
    N2 rsa_server_full:                              15
    N2 resume:                                       12
    UXP A:                                        24576
    UXP B:                                            0
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    Printscreen from wireshark attached.
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    Thanks for your replies.

    Thanks for your reply.
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    SSL alert CLOSE_NOTIFY rcvd:                      0
    SSL alert UNEXPECTED_MSG rcvd:                    0
    SSL alert BAD_RECORD_MAC rcvd:                    0
    SSL alert DECRYPTION_FAILED rcvd:                 0
    SSL alert RECORD_OVERFLOW rcvd:                   0
    SSL alert DECOMPRESSION_FAILED rcvd:              0
    SSL alert HANDSHAKE_FAILED rcvd:                  0
    SSL alert NO_CERTIFICATE rcvd:                    0
    SSL alert BAD_CERTIFICATE rcvd:                   0
    SSL alert UNSUPPORTED_CERTIFICATE rcvd:           0
    SSL alert CERTIFICATE_REVOKED rcvd:               0
    SSL alert CERTIFICATE_EXPIRED rcvd:               0
    SSL alert CERTIFICATE_UNKNOWN rcvd:               0
    SSL alert ILLEGAL_PARAMETER rcvd:                 0
    SSL alert UNKNOWN_CA rcvd:                        0
    SSL alert ACCESS_DENIED rcvd:                     0
    SSL alert DECODE_ERROR rcvd:                      0
    SSL alert DECRYPT_ERROR rcvd:                     0
    SSL alert EXPORT_RESTRICTION rcvd:                0
    SSL alert PROTOCOL_VERSION rcvd:                  0
    SSL alert INSUFFICIENT_SECURITY rcvd:             0
    SSL alert INTERNAL_ERROR rcvd:                    0
    SSL alert USER_CANCELED rcvd:                     0
    SSL alert NO_RENEGOTIATION rcvd:                  0
    SSL alert CLOSE_NOTIFY sent:                      0
    SSL alert UNEXPECTED_MSG sent:                    0
    SSL alert BAD_RECORD_MAC sent:                    0
    SSL alert DECRYPTION_FAILED sent:                 0
    SSL alert RECORD_OVERFLOW sent:                   0
    SSL alert DECOMPRESSION_FAILED sent:              0
    SSL alert HANDSHAKE_FAILED sent:                  0
    SSL alert NO_CERTIFICATE sent:                    0
    SSL alert BAD_CERTIFICATE sent:                   0
    SSL alert UNSUPPORTED_CERTIFICATE sent:           0
    SSL alert CERTIFICATE_REVOKED sent:               0
    SSL alert CERTIFICATE_EXPIRED sent:               0
    SSL alert CERTIFICATE_UNKNOWN sent:               0
    SSL alert ILLEGAL_PARAMETER sent:                 0
    SSL alert UNKNOWN_CA sent:                        0
    SSL alert ACCESS_DENIED sent:                     0
    SSL alert DECODE_ERROR sent:                      0
    SSL alert DECRYPT_ERROR sent:                     0
    SSL alert EXPORT_RESTRICTION sent:                0
    SSL alert PROTOCOL_VERSION sent:                  0
    SSL alert INSUFFICIENT_SECURITY sent:             0
    SSL alert INTERNAL_ERROR sent:                    0
    SSL alert USER_CANCELED sent:                     0
    SSL alert NO_RENEGOTIATION sent:                  0
    SSLv2 client hello received:                      0
    SSLv3 client hello received:                      0
    TLSv1 client hello received:                      0
    SSLv3 negotiated protocol:                        0
    TLSv1 negotiated protocol:                        0
    SSLv3 full handshakes:                            0
    SSLv3 resumed handshakes:                         0
    Cipher sslv3_rsa_rc4_128_md5:                     0
    Cipher sslv3_rsa_rc4_128_sha:                     0
    Cipher sslv3_rsa_des_cbc_sha:                     0
    Cipher sslv3_rsa_3des_ede_cbc_sha:                0
    Cipher sslv3_rsa_exp_rc4_40_md5:                  0
    Cipher sslv3_rsa_exp_des40_cbc_sha:               0
    Cipher sslv3_rsa_exp1024_rc4_56_md5:              0
    Cipher sslv3_rsa_exp1024_des_cbc_sha:             0
    Cipher sslv3_rsa_exp1024_rc4_56_sha:              0
    Cipher sslv3_rsa_aes_128_cbc_sha:                 0
    Cipher sslv3_rsa_aes_256_cbc_sha:                 0
    TLSv1 full handshakes:                            0
    TLSv1 resumed handshakes:                         0
    Cipher tlsv1_rsa_rc4_128_md5:                     0
    Cipher tlsv1_rsa_rc4_128_sha:                     0
    Cipher tlsv1_rsa_des_cbc_sha:                     0
    Cipher tlsv1_rsa_3des_ede_cbc_sha:                0
    Cipher tlsv1_rsa_exp_rc4_40_md5:                  0
    Cipher tlsv1_rsa_exp_des40_cbc_sha:               0
    Cipher tlsv1_rsa_exp1024_rc4_56_md5:              0
    Cipher tlsv1_rsa_exp1024_des_cbc_sha:             0
    Cipher tlsv1_rsa_exp1024_rc4_56_sha:              0
    Cipher tlsv1_rsa_aes_128_cbc_sha:                 0
    Cipher tlsv1_rsa_aes_256_cbc_sha:                 0
    Total SSL client authentications:                 0
    Failed SSL client authentications:                0
    SSL authentication cache hits:                    0
    SSL static CRL lookups:                           0
    SSL best effort CRL lookups:                      0
    SSL CRL lookup cache hits:                        0
    SSL revoked certificates:                         0
    Total SSL server authentications:                 0
    Failed SSL server authentications:                0
    Session headers extracted:                        0
    Session headers failed:                           0
    Server cert headers extracted:                    0
    Server cert headers failed:                       0
    Client cert headers extracted:                    0
    Client cert headers failed:                       0
    Headers truncated:                                0
    Redirects due to cert not yet valid:              0
    Redirects due to cert expired:                    0
    Redirects due to unknown issuer cert:             0
    Redirects due to cert revoked:                    0
    Redirects due to no client cert:                  0
    Redirects due to no CRL available:                0
    Redirects due to expired CRL:                     0
    Redirects due to bad cert signature:              0
    Redirects due to other cert error:                0
    Internal error:                                   0
    SSL Client Statistics:
    SSL alert CLOSE_NOTIFY rcvd:                      0
    SSL alert UNEXPECTED_MSG rcvd:                    0
    SSL alert BAD_RECORD_MAC rcvd:                    0
    SSL alert DECRYPTION_FAILED rcvd:                 0
    SSL alert RECORD_OVERFLOW rcvd:                   0
    SSL alert DECOMPRESSION_FAILED rcvd:              0
    SSL alert HANDSHAKE_FAILED rcvd:                  0
    SSL alert NO_CERTIFICATE rcvd:                    0
    SSL alert BAD_CERTIFICATE rcvd:                   0
    SSL alert UNSUPPORTED_CERTIFICATE rcvd:           0
    SSL alert CERTIFICATE_REVOKED rcvd:               0
    SSL alert CERTIFICATE_EXPIRED rcvd:               0
    SSL alert CERTIFICATE_UNKNOWN rcvd:               0
    SSL alert ILLEGAL_PARAMETER rcvd:                 0
    SSL alert UNKNOWN_CA rcvd:                        0
    SSL alert ACCESS_DENIED rcvd:                     0
    SSL alert DECODE_ERROR rcvd:                      0
    SSL alert DECRYPT_ERROR rcvd:                     0
    SSL alert EXPORT_RESTRICTION rcvd:                0
    SSL alert PROTOCOL_VERSION rcvd:                  0
    SSL alert INSUFFICIENT_SECURITY rcvd:             0
    SSL alert INTERNAL_ERROR rcvd:                    0
    SSL alert USER_CANCELED rcvd:                     0
    SSL alert NO_RENEGOTIATION rcvd:                  0
    SSL alert CLOSE_NOTIFY sent:                      0
    SSL alert UNEXPECTED_MSG sent:                 4108
    SSL alert BAD_RECORD_MAC sent:                    0
    SSL alert DECRYPTION_FAILED sent:                 0
    SSL alert RECORD_OVERFLOW sent:                   0
    SSL alert DECOMPRESSION_FAILED sent:              0
    SSL alert HANDSHAKE_FAILED sent:              63355
    SSL alert NO_CERTIFICATE sent:                    0
    SSL alert BAD_CERTIFICATE sent:                   0
    SSL alert UNSUPPORTED_CERTIFICATE sent:           0
    SSL alert CERTIFICATE_REVOKED sent:               0
    SSL alert CERTIFICATE_EXPIRED sent:               0
    SSL alert CERTIFICATE_UNKNOWN sent:               0
    SSL alert ILLEGAL_PARAMETER sent:                 0
    SSL alert UNKNOWN_CA sent:                        0
    SSL alert ACCESS_DENIED sent:                     0
    SSL alert DECODE_ERROR sent:                      0
    SSL alert DECRYPT_ERROR sent:                     0
    SSL alert EXPORT_RESTRICTION sent:                0
    SSL alert PROTOCOL_VERSION sent:                  0
    SSL alert INSUFFICIENT_SECURITY sent:             0
    SSL alert INTERNAL_ERROR sent:                37662
    SSL alert USER_CANCELED sent:                     0
    SSL alert NO_RENEGOTIATION sent:                  0
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    SSLv3 client hello received:                      0
    TLSv1 client hello received:                      0
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    TLSv1 negotiated protocol:                  4062020
    SSLv3 full handshakes:                            0
    SSLv3 resumed handshakes:                         0
    Cipher sslv3_rsa_rc4_128_md5:                     0
    Cipher sslv3_rsa_rc4_128_sha:                     0
    Cipher sslv3_rsa_des_cbc_sha:                     0
    Cipher sslv3_rsa_3des_ede_cbc_sha:                0
    Cipher sslv3_rsa_exp_rc4_40_md5:                  0
    Cipher sslv3_rsa_exp_des40_cbc_sha:               0
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    Cipher sslv3_rsa_exp1024_rc4_56_sha:              0
    Cipher sslv3_rsa_aes_128_cbc_sha:                 0
    Cipher sslv3_rsa_aes_256_cbc_sha:                 0
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    TLSv1 resumed handshakes:                         0
    Cipher tlsv1_rsa_rc4_128_md5:                     0
    Cipher tlsv1_rsa_rc4_128_sha:                     0
    Cipher tlsv1_rsa_des_cbc_sha:                     0
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    SSL best effort CRL lookups:                      0
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    Redirects due to cert revoked:                    0
    Redirects due to no client cert:                  0
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    Fasttx msg ring full:                             0
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    Ack trigger rx msgs received:                     0             0
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    Bounced rst msgs sent:                            2             0
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    Pipeline flushes:                                 0             0
    Whitespace appends:                               0             0
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    Second pass parsing:                              0             0
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    Analysis errors:                                  0             0
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    Max parselen errors:                              0             0
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