E-Recruit New Password for Unregistered Applicant

We are running E-Recruit 3.0 and MySAP ERP 5.0
Can someone tell me how SAP knows where to send the email for a new password generation (and how this functionality works in general)?
It is not working for us - for registered nor un-registered applicants. There is an email address on the business partner, but it's in the Address-Independent Communication section, not the standard communication section, and not on the SU01 user record. (speaking of which, how does the SU01 get populated and can I select those fields in configuration as well?).
I found a workflow: HRRCF_SEND_PASSWORD, but I don't know if it is configured properly or what is missing: Task Group: 51900004 there are no agents assigned.
Can someone help me configure this workflow and tell me how to make this work?
Thanks for any insight... I'll take whatever you can give.

Hello,
Please check the following things :
1. The candidate assignment for the user WF-BATCH might be missing as there might be an
exception while executing the class method CL_HRRCF_CANDIDATE-GET.
2. A printer (Output device - If that's what you meant) of type LP01 is
assigned to the user WF-BATCH ( I have checked it using transaction SU01)
By using the T code so01 we can actually try and send mails.Using the T code SCOT and also SOST we can get the status of the messages.
You may check with these things...For sure there is some configuration missing which is not allowing the mails to be triggered from the portal end.
Thanks.
Pramathesh Gupta.

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