E1200 -- 2 of 4 ports problem?

Hello, I have the E1200 router.  It has 4 ports.  I use 3 of the 4, running 2 desktops and my blu-ray player.  One day while at my desktop, I smelled something burning and traced the smell to this router.  It was a little warm to touch.  After that I went to watch a movie on Vudu and it says I wasn't connected to the internet.  So I went to my router and after switching the cables around in the ports, I came to the conclusion that only ports 3 & 4 will work.  Ports 1 & 2 will not connect my pc's or bluray to the internet and their lights are not working either.  Is this product faulty, do the ports ever burn out like mine seem to have?  Will Linksys replace it?  Is there a way that I can check what is going on with these 2 non-working ports?  I think I purchased it a little under a year ago but probably do not have the receipt and I think I did submit a warranty.
Thanks for any help/info.

Hi redandpeanut,
Good thing it did not cause any damage. I guess they have their own system that checks the entitlement status. They will know if it's still in warranty even if you no longer have the receipt.

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    Hello,
    I have a problem with my USB ports, when I connect my phone with it's USB cable, it's shown as "Unknow Device" and that's just in my laptop.. My other laptop and Desktop PC can detect it without any problem or drivers, and I have the same exact OS ( Windows 7 x64 Ultimate ) on my 3 PCs.
    I have the same problem with a Game Controller (PowerPad), it works on all the PCs I've tried it on except my HP DV6c63sl. There's just my USB Mouse that works fine, and almost all other USB devices that I've tried are detected as "Unknow Device", And I've got also a "SM Bus Controller" shown in the "Device Manager window" -when I plug in my USB Game Controller- as undetected, I don't know what it is..
    Here's some screens that I think they would help to identify my problem :
    & Thank you very much for your help !
    I really wants my Laptop to detect all the USB devices like my others PCs ( I'm talking about USB mouses, keyboards, game pads, phones with USB cables.. that get detected automatically without installing any drivers )

    Hello Huntrz,
    I understand you are having issues with your Windows 7 not recognising a USB device when it is plugged in. I stumbled across a thread on social.technet.microsoft.com titled USB Device Not Recognized on Windows 7 - USB mouse where they discuss a solution that resolved their issue. Now I know your mouse works, but the point is that a USB device should automatically install that is the whole purpose or USB on a computer devices are to be plug and play. Anyways, what they discuss is that what is called a Hard Reset resolved their issue. I am providing you with an HP Support document: Performing a Hard Reset or Forced Reset that will walk you through the steps to performing a Hard Reset on your Notebook.
    Please re-post with the results as I am curious as well. Thank you for posting this issue on the HP Forums. Have a great day!
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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