E1200 - Had a weak signal and slow speed

Pros: Price, nice sleek shiny box, kind of worked when new. Good as a paperweight in a light breeze.
Cons: Not really a good doorstop - too light. Died at 35 days of ownership. Won't let me in to the web interface to make some changes. When working it had a weak signal and slow speed. Doesn't support access point mode like my old wireless router did.
Other Thoughts: Not the first time I'm had problems with Linksys/Cisco branded products but this is the last product I'll ever buy with the Linksys/Cisco name on it. Fact is ever since Cisco bought out Linksys, every product I've bought from them had failed/died within a few months. You'd think they would get this right by now but they haven't.

There are many reasons why you experience poor signal or connection. Well, there are few things you should keep in mind with regards to N routers:
1) For the best possible speeds, you need to be using WPA2-AES as your security mode. Any other security mode will see your speed/range capped.
2) Make sure the drivers for the Wireless Card for the computers should be updated as well..
3) The router by default uses a channel setting of auto, which means that it would keep switching channels depending on the interference. I’d recommend you set it to a fixed channel. Usually, 1, 3, 6 and 9 give you the best performance depending on your environment of course. I’d suggest you try different channels, observing each for a while, to see which gives you the best performance. You can follow the link here on how to change channels.
Second, all Linksys/Cisco can work as an Access Point. There are two (2) ways to cascade a Linksys router to another router:
1. LAN to LAN – Connecting one of the Ethernet ports (LAN ports) of the Linksys router (router A) to one of the Ethernet ports (LAN ports) of another router (router B).
This type of cascading requires the main and the secondary router to be on the same LAN IP segment to allow the computers and other devices to connect to both routers.  This configuration is recommended if you want to share files and resources within the network.
2. LAN to WAN – Connecting one of the Ethernet ports (LAN ports) of router A to the Internet port (WAN port) of router B.
This type of cascading requires the main router and the secondary router to have different IP addresses.  This connection makes it easier to identify which router the computers and other devices in the network are connected to since they will have different LAN IP segments.  However, computers that are connected to router A will not be able to communicate with router B, and vice versa since they are two different networks.
Here is the link: http://www6.nohold.net/Cisco2/ukp.aspx?vw=1&docid=785463d9ecaf4cac84aed245b08d615f_3733.xml&pid=80&r...

Similar Messages

  • E1200 Router with poor signal and low speeds

    Hello, I just bought an E1200 router, which is downstairs and about 50 ft away from me. I have only about 60% signal strength, and my speed test when connected wirelessly is only 5mbit up,4mbit down. I plugged my computer into the router via ethernet and I get 30mbit up, and 5mbit down.
    Are there any settings you could suggest to improve this? I tried several channels already, none above 60% it seems.
    Thanks!

    first>> http://www6.nohold.net/Cisco2/ukp.aspx?vw=1&docid=0a6881b90224439b92c8d8f19ca42e5d_21511.xml&pid=80&...
    second>> reset the router. there is a button at the bottom, press and hold it for 10 seconds then leave it for 2 minutes.
    third>> reinstall the router using the setup cd.

  • Service outages and slow speeds

    Why have I been having  service outages and slow speeds for the last several weeks. I am in south central PA. (Somerset County)
    Why do I have to pay Verizon for service that I do not get?

    #1 Visit http://www.giganews.com/line_info.html and post up the Traceroute the page shows, if you wish. Be aware that the final hop (bottom-most line of the trace)  might contain a hop with your IP address in it. Remove that line. What I'm looking for is a line that mentions "ERX" in it's name towards the end. If for some reason the trace does not complete (two lines full of Stars), keep the trace route intact.
    #2 Can you provide the Transceiver Statistics from your modem?
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    a) What is the brand and model of your modem?
    b) If you have a RJ-45 WAN port router connected to the modem: What is the brand and model of that RJ-45 WAN port router?
    #3 Even If you know how to get the Transceiver Statistics from your modem and you have a RJ-45 WAN port router connected to the modem: What is the brand and model of that RJ-45 WAN port router?
    If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

  • Warp stabilize AND slow speed

    I want to warp stabilize AND slow speed which are incompatible, so what is the recommended route on this please?
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    I suggested WS into a DI as first step  because it gives the editor options to do what they will with it later and to save on processing time.
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  • Slower and slower speeds on broadband.

    For the past 4 weeks I've had what I thought was incredibly slow BB speed, 600Kbps at best through a HH2. After several calls to BT India (the usual try the master socket, reset the modem, we'll clear the line, we'll try our end etc, etc) I got an engineer on 22/08/11.
    He tested the line at the socket (we have only one) and he was registering 8Mbps (amazing! I only seem to get 4-6Mbps which I thought was good). He thought it may be the modem and replaced the old one with a BT HH3. He then did a speed test at the computer using BT's speed checker and it showed 1.6Mbps. He said this should settle and improve in 48hrs time.
    That evening things had improved, although not to pre problem speeds. The next day, horror of horrors my speed was down to 83Kbps  (yes eighty three) and it has been like this since (using BT's speed checker).
    Just got off the phone to BT India and they have said that they will sort it out from their end (they say they can see the problem I'm having) and will call back Monday to see if things have improved.
    I thought perhaps it is my set up as I hav emy computer hardwired into the router via a 20m ethernet cable so I got a lappy and hardwired it with a 2m ethernet cable. The result is the same  .
    Not really sure what is going on if I'm getting 8meg at the phone socket, it's losing nearly all this speed passing through a filter, a phone lead 1.5m, the router and 2m of ethernet. The whole lot from filter to computer is now all new equipment.
    I've even tried disconnecting the phone and Sky box phone lead from the filter with no improvement.
    Am I missing something?
    Any help would be greatly appreciated.
    Solved!
    Go to Solution.

    Sorry I forgot to ask, can you please post your ADSL stats by following this direct link; http://192.168.1.254/index.cgi?active_page=9116 << it only works if you have a Home Hub 3 and remember to type your password in!
    Can you also confirm if you're connected at the master socket or an extension? And what your type your master socket is according to this picture
    As standard, the bell wire should be taken out of any master or extension socket as this can reduce the amount of interference your broadband can pick up and sometimes fixes the problem, see how to remove it here http://bit.ly/4LEKJg - have you removed it?
    The reason your speed is low is because your IP profile is at rock bottom so it can go and slower luckily for you! Although you need to maintain a stable connection for 3-5 days to allow the profile to catch up.  If its still at 135kbps after that then we can get you in contact with people that can fix it, we need your ADSL stats to make sure you've been connected for enough time.
    In response to the engineer I wouldn't know because it could be that the BT Home IT engineer has just been authorised to use the new Home Hub 3 which would sound more like the BT engineer rather than an Openreach, on the other hand it could be an Openreach thats just been authorised to use their new Infinity Modem as the old one overheated?
    Regards Edd
    Check your Line
    BT Speedtester

  • Slower and slower speed

    For the past week my bb speed has become slower and slower. The speed today Sunday 17th is a staggering 291kbs. How am I meant to remain sane using this. I have contacted bt and all they do in broken english is to tell me it will settle down and get better. Last month speed was fine but now OMG. With this bad service BT are open to losing me as I have a right now to cancell my contract due to the service.
    Am I the only person putting up with this rubbish service (or lack of).
    Solved!
    Go to Solution.

     this is the hub report but if I do a speed test
    on other test sites it comes back as mega slow.
    ADSL Line Status
    Connection Information
    Line state:
    Connected
    Connection time:
    0 days, 02:12:02
    Downstream:
    2.75 Mbps
    Upstream:
    448 Kbps
    ADSL Settings
    VPI/VCI:
    0/38
    Type:
    PPPoA
    Modulation:
    G.992.1 Annex A
    Latency type:
    Interleaved
    Noise margin (Down/Up):
    8.7 dB / 21.0 dB
    Line attenuation (Down/Up):
    54.6 dB / 31.5 dB
    Output power (Down/Up):
    17.8 dBm / 12.2 dBm
    FEC Events (Down/Up):
    4667117 / 339
    CRC Events (Down/Up):
    5113 / 367
    Loss of Framing (Local/Remote):
    0 / 0
    Loss of Signal (Local/Remote):
    0 / 0
    Loss of Power (Local/Remote):
    0 / 0
    HEC Events (Down/Up):
    72379 / 418
    Error Seconds (Local/Remote):
    593 / 249

  • Canon MP620 poor signal and slow printing

    Hi, I have a Mac Pro which is hooked directly up to my Time Capsule. I also have a Canon MP620 which is in another room. It communicates with my Time Capsule wireless and allows all my computers to print to it. My Canon MP620 has been working perfectly for a couple of months without any issues.
    recently my wireless computers (3 PC's) which are upstairs were having slower then normal internet. It wasn't that much slower but I noticed that when I went to youtube to watch a video, the video continuously stopped.
    My mom's computer was the worst though. The internet was very slow, pages took a very long time to load, similar to being on a 56k modem. Sometimes it was getting 1 mbps.
    This would be intermittent though, sometimes the internet would be fast and other times it wouldn't be slow and sometimes my mom wouldn't be able to get on the internet.
    I was having no problems printing to my Canon MP620 from any computer, it was instantaneous. To try to fix the internet for my mom's computer I tried changing the network password. So I had to go on each of my PC's and reconnect with the new Network Password.
    But I couldn't print to my Canon MP620. It was labeled as inactive. I believe that changing the network password caused the printer to not be recognized by my Time Capsule. I unplugged my Printer and hooked it directly up to my Mac Pro like I did months ago.
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    When I first setup the Canon MP620 it had an excellent signal. I can print to the printer but it's very slow. Printing takes a long time for each page. I'm really frustrated, please help.

    This is more of an Airport issue than a printing issue. Printers require a good connection because a lot of data is being sent, so it's to be expected that a poor connection will result in slower printing.
    The reason for the sudden drop in connection quality could be radio interference. Perhaps someone in your neighborhood is using a wireless phone that interferes, or a microwave could interfere. Try to change the Time Capsule to a different channel (from within Airport Utility).

  • Constant Limited access and slow speed on BT Infin...

    Hi all,
    Just joined BT from AOL due to bad customer service and a rubbish service (did me good for previous 10+ years though)
    Anyhow, just got BT infinity Option 1 installed on Friday the 17th and on that day it was perfect.
    Everyday since the engineer visited i am getting limited internet access every so often and slow broadband.
    Makes AOL seem super fast
    Say i have 5 full signal bars on my laptop, i will click a webpage. The page will come up as Internet explorer cannot open the page. There is then a warning sign on my signal bars!
    I refresh the page and it comes up Fine.... nearly every time.
    But all this takes a while.
    Im sure i read for the first 3 days the broadband can be slow?
    Cant deal with this if its gonna happen all the time!!
    All help appreciated. Anyone with the same problem??
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    Thanks 

    He carnt run a speed test, if hes getting the dreaded limited service on his wirless bars on his laptop it will not connect to the internet. Have you gone over your usage allowance or something?. It not it is definate a signal wirless problem. I used to get it sometimes back on business broadband on ADSL but it just used to go off when I reset the laptop and turned it back on again. Might be different with you though!. 
    Please click on pink star to the left and say thanks if I have helped you at all!. Thank you. Home Hub Page- http://bthomehub.home/
    BT Speed test- http://www.speedtest.btwholesale.com/
    Speedtest:-http://diagnostics.bt.com/login/?workflow=Speed
    Net Connect test- http://netalyzr.icsi.berkeley.edu/index.html

  • Connectivity Issues and Slow Speeds Since Service Start

    Hi there. I changed ISPs on 01/06/2015 from Sky to EE. Ever since the broadband service has changed over to EE, from day one, the connection has been unstable. We were getting constant disconnects, usually at pretty set times of day, but they could also be rather random too. The disconnects were most often happening at around 11am, and then from 11pm until 2am. Which was all quite odd. I've been in touch with EE home broadband customer support who have run multiple line tests, sent out two separate BT engineers and an EE engineer, all who have found no fault with the wiring and are unable to identify any faults on the lines, even though when I call, I'm more often told that as a result of line tests they've found faults on the line. This conflicting information is rather frustrating. Would also like to add that the router is plugged into the test socket and that's made no difference. For the past couple of days we've only had an occasional disconnect, so it is better in that regard, but in its place the broadband speeds have been noticeably slower. Upon running speed tests via browser, I'm getting information like: Download speedachieved during the test was - 9.19 Mbps
     For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
     IP Profile for your line is - 11.79 Mbps Upload speed achieved during the test was - 0.69Mbps
     Additional Information:
     Upstream Rate IP profile on your line is - 0.83 Mbps  Which all seems fine. However, browser pages are extremely slow to load if they load at all, PSN shareplay won't connect as 'the connection is too slow', videos take an age to buffer, online gaming is hit and miss whether I can actually connect to the server or not. I'm connected to this exchange: https://www.samknows.com/broadband/exchange/WSLAK And the details for my router are as follows: STATUS   Configured CurrentLine Status -- UPLink Type -- Interleaved PathOperation Mode Automatic G.992.5 (ADSL2+) DATA RATE INFORMATIONUpstream 1022 (Kbps)Downstream 13742 (Kbps) DEFECT/FAILURE INDICATIONOperation Data Upstream DownstreamNoise Margin 4.9 (dB) 6.0 (dB)Line Attenuation 16.8 (dB) 31.5 (dB)
    Indicator Name Near End Indicator Far End IndicatorOutput Power 12.2 (dBm) 20.8 (dBm)Fast Path FEC Correction -- --Interleaved Path FEC Correction 110407 7Fast Path CRC Error -- --Interleaved Path CRC Error 0 61Loss Of Signal Defect 4 0Fast Path HEC Error STR -- --Interleaved Path HEC Error 24 47Error Seconds 7635 2783 STATISTICSReceived Data 110191 (Kbits)Transmitted Data 69634 (Kbits)  Any suggestions or even explanations would be appreciated. I'm starting to regret having ever changed ISP. We had no issues whatsoever before June 1st.

    Time Connected10:34:37 STATUS  Configured Current Line Status --UP Link Type --Interleaved Path Operation Mode Automatic G.992.5 (ADSL2+) DATA RATE INFORMATIONUpstream 944 (Kbps) Downstream 13678 (Kbps) DEFECT/FAILURE INDICATIONOperation Data Upstream Downstream Noise Margin 5.6 (dB) 5.4 (dB)Line Attenuation 16.8 (dB) 31.5 (dB)
    Indicator Name Near End Indicator Far End IndicatorOutput Power 12.2 (dBm) 20.8 (dBm)Fast Path FEC Correction -- --Interleaved Path FEC Correction 2683346 85Fast Path CRC Error -- --Interleaved Path CRC Error 0 30508Loss Of Signal Defect 2 0Fast Path HEC Error STR -- --Interleaved Path HEC Error 398 32149Error Seconds 1266 1282 STATISTICSReceived Data 25610979 (Kbits) Transmitted Data 4037141 (Kbits) I've gone ahead and posted yet more up to date stats. Again, looking at the time connected time, it relates back to the last disconnect which was in the afternoon. Again, the router hasn't been manually reset, restarted, etc. The connection dropped out (the adsl light on the router blinked out of existence and took several minutes to start flashing back on again, before going a solid green, as per usual), and was left to its own convenience to return. Note: Just as I pressed the post button, we lost connection again, but I'll stick with the stats I've already pasted here.

  • Turnimg off router and slower speeds.

    Hi , I used to have a BT Home HUb 1, which had various problems, one of them being the noise, so I used to turn it off every night and during daytime. Recently, I found out that turning off your home hub regularly registers to the ISP as faults, which causes them to slow down the speed to have a stable line, and that was probably one of the problems I faced before, having 0.3mbps. Now with a bt home hub 2, it has been turned off one night (after setiing up the connection the day before), and occassionally by member of my family, and me absent-mindly, like I used to. I think this has slowed the broadband a little bit . Is there any way that I can contact BT and get them to raise the profile (I think it's called?) or speed whenever this happens, to ensure I get the best speed I shoiuld be getting, instead of some confusion causing me to waste money?

    =/
    BT are just making me pull my hair out now with the hassle in the last few weeks of upgrading to infinity.
    Option 3 with Fibre. (Quoted 10mbps/2mbps)
    28th May 2011 -- 32.5mbps / 8.5mbps
    Website checker is just so accurate!

  • E3200 - Wireless disconnects and slow speed

    I bought the E3200 in order to replace my "old" and "outdated" networking equipment, which happens to consist of a Linksys WAP54g access point, connected to a Netgear RT311 router. That old setup has worked reliably for years, and with decent speed. However, I have noticed my wireless connections dropping off every now and then, to the tune of a few times a week, and thought that it might be time to get new N-based equipment.
    The E3200 arrived last night, so I installed it right away. Installation was actually a breeze! But, that is the ONLY reason I even gave this unit more than the minimum of one star. I was able to get this router up and running, and connected to my cable modem, in no time. And then, connecting all of our wireless devices to it was pretty quick too. Thus ends the good part of this review...
    I worked from home today, as I do fairly regularly, and NEVER in all of my days of doing so have I had so many wireless disconnects! My work laptop is a year-old Lenovo W500 running Win7 Enterprise 64-bit, souped up with lots of memory and hard drive space. Like I said, only recently had I noticed any sort of drop-offs when talking to my 802.11g AP. Well, it seemed like every ten minutes my laptop would get disconnected today talking to the new 802.11n AP/Router. Isn't N-based equipment, and this E3200 in particular, supposed to be really fast and reliable? This one certainly isn't! Oh, I've only complained about the reliability part so far... Trust me, the SPEED is terrible too! While my laptop's wireless connection in Windows was telling me that I was connected at between 117 and 130Mbps pretty regularly, there is no way that can be true! I am a programmer, so I am connected to the office over VPN every day, and we use Microsoft's TFS for our source code. Over my G connection, the code came over pretty quickly. Over the N connection today, it was DOG slow! I mean REALLY bad! Took forever to get my source code! And, web pages seemed to load really slow all day! Just loading this page to write this review seemed to take a lifetime!
    I really think this thing only deserves one star, and that being for the ease of the setup. But, since one is the minimum, I gave it two. As to the value for the money? Not there. This unit isn't cheap. I paid a little more to get a better quality product, but I am left disappointed.
    My intent here is not to slam the Linksys product really. I have been using a Linksys wireless-g access point for years, and I love it! However, I want to (a) warn other of my experience, and (b) see if anybody has any ideas as to how this can be fixed, perhaps. Maybe the out-of-the-box configuration always behave this way, and it just needs some tweaking??? I hope so, but I doubt it. And if this is not merely a matter of a little tweaking, I intend to return this router, and reconnect my old, faithful equipment.
    -- UPDATE --
    I am sitting within a few inches of this lousy router with my laptop, trying to tweak its settings via the web interface. The wireless connection is still really slow, and keeps timing out. I could probably plug in to the GB port, but the purpose of this exercise was to see if the connection problems were due to distance and walls. Apparently, they were not. Sigh...

    Although I am not the aforementioned Scott, my experience with the E3200 has been very similar.  What lead me to do something about it and find this thread was the constant wireless dropping.  Working from home and having the connection come and go multiple times a day will motivate a person.
    This started happening after having the E3200 for 4 months.  I did the firmware upgrade, but not the reset/reconfigure, and things cleared up for another 3 months.  Then shortly after having the new Dish Network Hopper/Joey system installed, the problem came back.  Not sure if it had anything to do with it but that was the only thing that changed in my environment.
    The Hopper/Joey is Ethernet wired to the E3200 via a MoCA bridge and does add additional network traffic.  Also there is a ZigBee wireless remote which may or may not be causing additional interference.
    Regardless, I did the recommended 30 second reset and reconfigure including picking channels for both wireless types.  Everything is back up and running good so far.  Fingers crossed.

  • Ongoing Broadband connection drops and slow speed ...

    Over the last few weeks i seem to be having random issues with my Broadband connection and teh connection has become very unstable and unreliable
    The connection will randomly drop and re-establish, often at a much lower speed that it should be. I regularly get around 3 - 4MB download speed which is good for my area but often find that when it reconnections i get around 1MB. To resolve the issue i usually have to restart my hub (BT HH2) which then usually gets me back to the normal speed. 
    Luckily I do have a SamKnows box which shows this issue in a graphical form. Note how unstable the connection and speed seems to be! Surely it is not be like this?
    http://i47.photobucket.com/albums/f168/damo-gti/bbconnectionissues.jpg  
    Current line status is below. Note i had the issue this morning which ended up with me restarting the Hub again.
    ADSL line status
    Connection information
    Line state
    Connected
    Connection time
    0 days, 2:10:03
    Downstream
    4,318 Kbps
    Upstream
    1,085 Kbps
    ADSL settings
    VPI/VCI
    0/38
    Type
    PPPoA
    Modulation
    ITU-T G.992.3
    Latency type
    Interleaved
    Noise margin (Down/Up)
    15.1 dB / 6.1 dB
    Line attenuation (Down/Up)
    44.0 dB / 25.7 dB
    Output power (Down/Up)
    0.0 dBm / 12.9 dBm
    Loss of Framing (Local)
    11
    Loss of Signal (Local)
    1
    Loss of Power (Local)
    0
    FEC Errors (Down/Up)
    63722 / 5
    CRC Errors (Down/Up)
    43 / N/A
    HEC Errors (Down/Up)
    N/A / 6
    Error Seconds (Local)
    28
    All line tests i have done come back clean and there is no noise on the line. 
    Any ideas please?

    ok so i plugged my HH2 in to the test socket as suggested and today have found the connection to be more unstable than usual.... So around 45 minutes ago the connection drops and re-establishes and i get the below results:
    ADSL line statusConnection information
    Line state
    Connected
    Connection time
    0 days, 0:38:17
    Downstream
    760 Kbps
    Upstream
    1,027 Kbps
    ADSL settings
    VPI/VCI
    0/38
    Type
    PPPoA
    Modulation
    ITU-T G.992.3
    Latency type
    Interleaved
    Noise margin (Down/Up)
    33.0 dB / 8.2 dB
    Line attenuation (Down/Up)
    42.0 dB / 25.7 dB
    Output power (Down/Up)
    0.0 dBm / 13.0 dBm
    Loss of Framing (Local)
    43
    Loss of Signal (Local)
    5
    Loss of Power (Local)
    0
    FEC Errors (Down/Up)
    4 / 4294967264
    CRC Errors (Down/Up)
    0 / N/A
    HEC Errors (Down/Up)
    N/A / 0
    Error Seconds (Local)
    331
    Hide Details
    I then do a hard reboot to the hub and get the below when it comes back up:
    ADSL line statusConnection information
    Line state
    Connected
    Connection time
    0 days, 0:06:04
    Downstream
    5,600 Kbps
    Upstream
    1,111 Kbps
    ADSL settings
    VPI/VCI
    0/38
    Type
    PPPoA
    Modulation
    ITU-T G.992.3
    Latency type
    Interleaved
    Noise margin (Down/Up)
    11.9 dB / 5.5 dB
    Line attenuation (Down/Up)
    43.5 dB / 25.6 dB
    Output power (Down/Up)
    0.0 dBm / 12.7 dBm
    Loss of Framing (Local)
    0
    Loss of Signal (Local)
    0
    Loss of Power (Local)
    0
    FEC Errors (Down/Up)
    77 / 0
    CRC Errors (Down/Up)
    8 / N/A
    HEC Errors (Down/Up)
    N/A / 9
    Error Seconds (Local)
    1
    To me this is suggesting a problem with the line/BB connection, would this assumption be correct?

  • Regular drop outs and slow speed, likely to be noi...

    Hello,
    I'm hoping this works, I've had some success on other forums.
    When I signed up, I was quoted a speed of 11mb, for info, I'm near the centre of Worcester city, so hardly the middle of nowhere, but I'm aware I'm open to exchange usage and attenuation.
    I can currently download at around a max speed of 230kb/s, way below what I would expect from 11mb. I noticed that the phone line was very noisy when I moved in, so I am tempted to blame that. I've done all the checks and had everything connected to the master socket (it's a rented property, so I'm nervous about pulling out fixtures and what-not) but to no avail. I called the helpline and after going through the script but was told there was no problem on the line, unfortunately.
    In the last week, I've begun to experience regular connection drops, several times in an evening.
    Here are some router stats:
    Downstream: 1,180 Kbps
    Upstream: 664 Kbps
    ADSL settings
    VPI/VCI: 0/38
    Type: PPPoA
    Modulation: G.992.3 Annex A
    Latency type: Interleaved
    Noise margin (Down/Up): 4.4 dB / 2.7 dB
    Line attenuation (Down/Up): 44.5 dB / 24.0 dB
    Output power (Down/Up): 0.0 dBm / 10.6 dBm
    FEC Events (Down/Up): 131879 / 1358784
    CRC Events (Down/Up): 156 / 457
    I had a similar issue with TalkTalk which ended up with a call out, I'm hoping this isn't needed here. Is it possible for the forum staff to look into the situation?
    Many thanks,
    Alex
    Solved!
    Go to Solution.

    Blimey you're fast on here, thanks for that. I'm nowhere near an expert on this, but I do know what I need to know.
    I'm just trying this in case I've forgotten something daft.
    I used the master for about a day but gave up after no improvement. The silent test is far from that, more crackles and pops than the eponymous cereal, that's why I'm suspecting that over proximity of electrical equipment etc.
    Bit more info. I'm in a block of flats, and because I've had a corded phone directly in the master and still got a noisy line, is that more likely to be outside of the property rather than in? I'm trying to avoid the cost of a call out and I'm sure the landlord doesn't want his walls taken apart.
    Anyway, lovely stats:
    1. Best Effort Test:  -provides background information.
    Download  Speed
    1415 Kbps
    0 Kbps
    2000 Kbps
    Max Achievable Speed
     Download speedachieved during the test was - 1415 Kbps
     For your connection, the acceptable range of speeds is 800-2000 Kbps.
     Additional Information:
     Your DSL Connection Rate :1793 Kbps(DOWN-STREAM), 800 Kbps(UP-STREAM)
     IP Profile for your line is - 1581 Kbps
    2. Upstream Test:  -provides background information.
    Upload Speed
    529 Kbps
    0 Kbps
    800 Kbps
    Max Achievable Speed
    >Upload speed achieved during the test was - 529 Kbps
     Additional Information:
     Upstream Rate IP profile on your line is - 800 Kbps
    Bit shabby for an 11mb line no?

  • Infinity 1 and slow speeds during the evening and ...

    Was installed Tues 4th June.
    Predicted speed was 21.5 down and 5.0up, when installed it was actually 28.0 so pleased with that.
    I.P profile 25.
    Speed is absolutely fine during the day - 24 down, but every evening it plummets to between 1-3 mb. This can be anytime from 7.00pm - midnight and can last 30 minutes or sometimes 4hrs.
    I've ran hundreds of speed tests and from several sites. They all show the same results on both laptops wired and wireless.
    I had a call from the network fault specialist team on Wed and was told they needed proof (I have already sent numerous attachments via online chat) so the next time it happens to report it again.
    So tonight I contacted online chat again (cos my fault is due to be closed tomorrow) he then transferred my call to the escalation department. He ran loads of checks and diagnostics but couldn't find any fault. He said the only thing they could do was to get an engineer out, but he agreed with me that the engineer wouldn't see the fault either as it only happens during the evening.
    I eventually agreed to the engineer visit being as there is nothing else I could do, but then he couldn't book one. It said on his system that being as the diagnostic tests didnt show a fault no engineer is required.
    He said my only option now is to pay for a local technician, which I refuse to do or to ring 0800 800 150 option 2 the cancellation department.
    Runs perfectly during the day but terrible in the evening, what else can I do?
    home hub 3 and ecl modem have both been reset, makes no difference, other than slightly lowering my i.p profile!
    Solved!
    Go to Solution.

    22nd June 2013 23:43:57
    5488 Kbps
    19600 Kbps
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    5466 Kbps
    1571 Kbps
    22nd June 2013 23:17:22
    5251 Kbps
    1947 Kbps
    22nd June 2013 23:13:58
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    2858 Kbps
    22nd June 2013 23:09:20
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    4034 Kbps
    22nd June 2013 23:03:17
    5431 Kbps
    12034 Kbps
    22nd June 2013 22:37:50
    5521 Kbps
    2532 Kbps
    22nd June 2013 22:37:06
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    22nd June 2013 21:49:09
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    1459 Kbps
    22nd June 2013 21:38:21
    5478 Kbps
    2158 Kbps
    22nd June 2013 21:37:01
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    1534 Kbps
    22nd June 2013 21:35:56
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    1689 Kbps
    22nd June 2013 21:32:58
    5459 Kbps
    1737 Kbps
    22nd June 2013 21:31:15
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    2266 Kbps
    22nd June 2013 21:28:04
    5529 Kbps
    2614 Kbps
    22nd June 2013 21:25:38
    5487 Kbps
    2039 Kbps
    22nd June 2013 21:25:02
    5524 Kbps
    4982 Kbps
    22nd June 2013 21:22:35
    5448 Kbps
    1971 Kbps
    22nd June 2013 21:12:50
    5476 Kbps
    2580 Kbps
    22nd June 2013 21:06:25
    5455 Kbps
    2497 Kbps
    22nd June 2013 20:57:48
    5496 Kbps
    2527 Kbps
    22nd June 2013 20:51:50
    5420 Kbps
    1699 Kbps
    22nd June 2013 20:50:47
    5136 Kbps
    1741 Kbps
    22nd June 2013 20:49:59
    5399 Kbps
    2257 Kbps
    22nd June 2013 20:49:27
    5432 Kbps
    3208 Kbps
    22nd June 2013 20:43:14
    5346 Kbps
    2375 Kbps
    22nd June 2013 20:34:49
    5417 Kbps
    20750 Kbps
    22nd June 2013 20:32:14
    5411 Kbps
    21722 Kbps

  • Constant disconnects and slow speed

    Between 7am and 9pm my internet is just terrible. I lose connection pretty much all day. The longest I'm able to be online is maybe half an hour. It just goes out at random times and stays out until later at night and it will come back.
    Also my speed is just all over the place. When downloading stuff it goes from 380 kb/s to 100 kb/s and goes back and forth.
    I have a Westell 327w.
    Transceiver Revision: 7.2.3.0
    Vendor ID Code: 4
    Line Mode: G.DMT Mode
    Data Path: Interleaved
    Transceiver Information Downstream Path Upstream Path
    DSL Speed (Kbits/Sec) 3360 640
    Margin (dB) 21.5 10.0
    Line Attenuation (dB) 24.5 13.0
    Transmit Power (dBm) 7.3 11.9
    I forgot to mention that 2 technicians came out. The first one came out ran a test and said everything was fine. The second one came out and did a test and went up the street for something. He also said that the connection would go out for a day or two. It has been 2 and a half weeks since.

    #1 Margin (dB) - Signal to noise margin. 6 is pretty bad possibly unusable at times, 20 is very good. You normally want 12dB or better IIRC from back in my DSL days. The higher the number, the better to a point.
    Line Attenuation - Measure the amount the signal has degraded. Below 20dB is excellent, above 50 is poor, fill in the dots for anything in between.
    a) Did you try connecting your modem directly to the NID?
    Points to: http://www.dslreports.com/faq/1317
    b) If not, please do and retest those margins and Line Attenuation.
    If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

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