E1200 router not working -- Error 3005 (and manual network not connecting)

I'm trying to set up a new E1200 N300 Monitor, and am not having any luck. Using the Cisco Connect program ends in an error during the "Validating connection" step every time, telling me:
Error: 3005
An HNAP call to the device failed because the HTTP connection was broken.
(If it's relevant, the serioal number, connection type, and IP address (WAN) all come up as "unknown" in the error details).
I am able to set up the router manually via the web browser access. I can name the wifi network, set up the security, and even see and authenticate to the network from my devices, however, no internet connection is available when connected. (The internet connection itself is good -- when I move the incoming cable from the router to the computer, I instantly have perfect access -- thus this post)
I've also tried all the basic steps of reset and restarting everything involved multiple times, but I always end with the same result -- 3005 error in the setup app, and then a manually-configured wifi network that appears to be working and can authenticate devices, but does not provide any internet connection.
I'm at a loss at this point -- does anyone here have any advice? Thanks a lot for your time and input.
-e.
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