E1200 - Unreliable and slow connection

I had a Linksys WRT54G router for 10 years and it worked perfectly, after some upgrades, but great. I have 1 Desktop, 1 Laptop, 1 Android Tablet, 3 Roku Boxes and XBOX and PS3. With my previous router I could use these devices with particular good speed and great in streaming HD.
The only good thing is its fairly easy to set up.
However, I am more interested in performance, and this is where this unit fails. The internet connection stalls at times on easy websites and lessens with multiple Roku boxes working. The picute on Netflix on my Roku Boxes looks like VCR Quality, compared to full 1080 HD with my previous router.
This product has...
Unreliable connection
slow connection
About me...
Heavy media streamer

If I relate your issue then the above mentioned solution justifies the troubleshooting steps to be taken, however, in addition to that i would also like to suggest you to try and install your Linksys E1200 router using the Cisco Connect Software just in case, if you are not using it....
Installation disc that came along with your router would help you in installing this router using the Cisco Connect Software, using which you can expect this router to offer you best throughput with both wired and wireless connectivity.....
To set up your router using the Cisco Connect Software, you can use:
http://www6.nohold.net/Cisco2/ukp.aspx?pid=93&login=1&vw=1&app=search&articleid=22732&userrole=Links...
Also, try re-installing your router using the Cisco Connect Software, and it should help your cause....Just in case required, you can use the above mentioned troubleshooting steps.....

Similar Messages

  • High Packet Loss, High Ping and Slow Connection Ov...

    Hi There,
    I have been a customer with the BT unlimited broadband package for a little under two years and up until recently have had no real issues with the service. This was until around 3/4 weeks ago I noticed that the internet was very slow and certain online games or applications like Netflix would lose all of its quality or stop completely. At first I thought nothing of it and simply reset my BT Home hub router, and sure enough everything was back to normal. However after around 2-3 hours of moderate use (gaming online or watching Netflix) the problem surfaced again.
    Now I am lucky if I can get the entire way through a 40 minute TV episode before the quality drops and/or the service requires buffering. I have already contacted BT via the helpline and the service lady ran through the obligatory steps (turn off, wait 5 minutes, reset the home hub etc.) but she failed to understand that although rebooting the home hub does alleviate the problem initially, the symptoms of a slow connection, high packet loss and high ping always return within an hour.
    Four the last couple of weeks I have been trying to investigate the problem myself and I have done the following things:
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    Opened the ports on my firewall within the home hub (no difference)
    Directly wired in the computer instead of relying on the wifi (no difference)
    Tested for interference from neighbours wifi using inSSIDider office (it wasn’t, operating on different channels)
    Switched every device that requires internet off apart from the PC (no difference)
    So with all that in mind I am fairly confident that it is nothing within my house that has caused a significant reduction in internet quality.
    Now I have tried my best to display the problem I am having by recording the connection quality for the last 24 hours. The table below represents the condition and quality of the connection after leaving it a period of time without resetting:
    ADSL Line Status
    Connection Information
    Line state:
    Connected
    Connection time:
    0 days, 21:52:14
    Downstream:
    12.96 Mbps
    Upstream:
    910 Kbps
    ADSL Settings
    VPI/VCI:
    0/38
    Type:
    PPPoA
    Modulation:
    G.992.5 Annex A
    Latency type:
    Interleaved
    Noise margin (Down/Up):
    6.7 dB / 5.4 dB
    Line attenuation (Down/Up):
    29.4 dB / 16.4 dB
    Output power (Down/Up):
    20.4 dBm / 12.6 dBm
    FEC Events (Down/Up):
    987297 / 12745
    CRC Events (Down/Up):
    254 / 15268
    Loss of Framing (Local/Remote):
    0 / 0
    Loss of Signal (Local/Remote):
    0 / 0
    Loss of Power (Local/Remote):
    0 / 0
    HEC Events (Down/Up):
    2437 / 252630
    Error Seconds (Local/Remote):
    189 / 36430
    And here is a result of the ping and packet loss during this time:
    Now I immediately reset the home hub after running that test and ran the test again. These are the results I a achieved within 2 minutes of internet connectivity:
    ADSL Line Status
    Connection Information
    Line state:
    Connected
    Connection time:
    0 days, 00:01:05
    Downstream:
    13.77 Mbps
    Upstream:
    910 Kbps
    ADSL Settings
    VPI/VCI:
    0/38
    Type:
    PPPoA
    Modulation:
    G.992.5 Annex A
    Latency type:
    Interleaved
    Noise margin (Down/Up):
    6.4 dB / 5.6 dB
    Line attenuation (Down/Up):
    29.4 dB / 16.4 dB
    Output power (Down/Up):
    20.4 dBm / 12.6 dBm
    FEC Events (Down/Up):
    159 / 12746
    CRC Events (Down/Up):
    1 / 15573
    Loss of Framing (Local/Remote):
    0 / 0
    Loss of Signal (Local/Remote):
    0 / 0
    Loss of Power (Local/Remote):
    0 / 0
    HEC Events (Down/Up):
    0 / 252639
    Error Seconds (Local/Remote):
    1 / 36438
    Even within the time it has taken to compose this page my internet quality has nose-dived from the previous result above to the following: 
    Connection Information
    Line state:
    Connected
    Connection time:
    0 days, 00:52:31
    Downstream:
    13.77 Mbps
    Upstream:
    910 Kbps
    ADSL Settings
    VPI/VCI:
    0/38
    Type:
    PPPoA
    Modulation:
    G.992.5 Annex A
    Latency type:
    Interleaved
    Noise margin (Down/Up):
    6.1 dB / 5.4 dB
    Line attenuation (Down/Up):
    29.4 dB / 16.4 dB
    Output power (Down/Up):
    20.4 dBm / 12.6 dBm
    FEC Events (Down/Up):
    14544 / 12749
    CRC Events (Down/Up):
    14 / 15584
    Loss of Framing (Local/Remote):
    0 / 0
    Loss of Signal (Local/Remote):
    0 / 0
    Loss of Power (Local/Remote):
    0 / 0
    HEC Events (Down/Up):
    72 / 252647
    Error Seconds (Local/Remote):
    10 / 36449
    What is causing this poor quality in connection and what can be done to rectify the problem?
    Thank you for your response in advanced.
    Regards,
    Richard.

    Thank you for you quick reply, I have just moved my hub to the master socket again and re-run the test and I seem to be getting the same results.
    ADSL Line Status
    Connection Information
    Line state:
    Connected
    Connection time:
    0 days, 00:17:47
    Downstream:
    12.96 Mbps
    Upstream:
    910 Kbps
    ADSL Settings
    VPI/VCI:
    0/38
    Type:
    PPPoA
    Modulation:
    G.992.5 Annex A
    Latency type:
    Interleaved
    Noise margin (Down/Up):
    6.0 dB / 5.2 dB
    Line attenuation (Down/Up):
    28.7 dB / 15.9 dB
    Output power (Down/Up):
    20.4 dBm / 12.6 dBm
    FEC Events (Down/Up):
    26417 / 5
    CRC Events (Down/Up):
    1 / 303
    Loss of Framing (Local/Remote):
    0 / 0
    Loss of Signal (Local/Remote):
    0 / 0
    Loss of Power (Local/Remote):
    0 / 0
    HEC Events (Down/Up):
    31 / 11
    Error Seconds (Local/Remote):
    10 / 36522
    I have also checked if the bell wire was attached and it is not. My socket is of the new type with the inclusion of an inductor on the faceplate. My ADSL filters and modem cable already have the middle connecting pins removed so I don’t think it is a wiring problem, at least in my apartment anyway. I have also searched for problems with the exchange and they are showing green for my area. (Liverpool Central)
    I have just rang the quiet line and I do not appear to have any noise on the line. However, all I have is a cordless phone and I know that is not ideal for determining noise due to the radio frequency interfering with the phone speaker.
    Again thank you for you time on this issue.
    Regards,
    Richard

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