E1550 lost connectivity to router

After walking through the set-up and adding devices, I am not longer able to get into Cisco Connect. All my wireless and wired devices have access to the Internet, but when I launch Cisco Connect, I am getting the following error:
Error code: 82BD0304 Error description: An HNAP call to the device failed because the HTTP connection was broken. Model name: unknown Model number: E1550 Serial number: (redacted) Firmware version: unknown Operating system: Windows 7 SP 1 Software version: 1.4.11350.0 Connection type (WAN): unknown IP address (LAN): unknown IP address (WAN): unknown Computer IP address: unknown
Help!

That seems like some random, generic, advice there. I bought a 1550 a few weeks ago, installed it, and have had nothing but trouble getting to the unit, or using CISCO connect.
if I got to 192.168.1.1, the routers address, i get http timeouts constantly
I've attached an external USB hard drive to the unit - and moving files from one folder to another on that only, is running slower than an old floppy drive. Same USB drive (USB2) connected to my PC was 100x faster. And that's not "to/from computer - that's just on the local drive.
Cisco Connect gives me the error below EVERY time I try to use it. The only way to rectify ANY of this (and I haven't tried this with regards to the hard drive) - to reboot the cisco completely. That's a ridiculous proposition. That I must reboot the router constantly just so I can access it?
I have no problem reaching the internet with this thing, but cannot manage it to keep my kids off at certain times, etc.
Error code: 82BD0304
Error description: An HNAP call to the device failed because the HTTP connection was broken.
Model name: unknown
Model number: E1550
Serial number
Firmware version: unknown
Operating system: Windows 7 SP 1
Software version: 1.4.11350.0
Connection type (WAN): unknown
IP address (LAN): unknown
IP address (WAN): unknown
Computer IP address: unknown

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