E1R2 outgoing international calls problem

I have a dilemma with one of my client. It's a newly deployed CME system with an E1R2 connection to the telco.
Now the E1R2 config on the router is fairly basic and this config has been known to work with other carriers. But for this particular carrier, international outgoing calls are failing while local calls are fine.
This carrier claims that the Cisco router on our end is not sending an "End digit" when dialing international. It does so on local calls, however. I have to admit that I'm not really good at telco technologies and would appreciate any help from you guys.
Attached is the R2 Trace they sent me, comparing a successful local call and a non-successful international call. Any inputs appreciated.
Thanks!

Appreciate the response.
The IOS is 12.4(15)T or T1. Not 100% sure.
Here's an excerpt of the config:
======================================
controller E1 0/0/0
framing NO-CRC4
ds0-group 1 timeslots 1-15 type r2-digital r2-compelled ani
ds0-group 2 timeslots 17-31 type r2-digital r2-compelled ani
voice-port 0/0/0:1
connection plar 500
voice-port 0/0/0:2
connection plar 500
dial-peer voice 500 voip
session target ipv4:10.0.0.1
codec g711ulaw
no vad
dial-peer voice 101 pots
dial-peer voice 102 pots
destination-pattern 9T
clid network-number 027935300
port 0/0/0:2
======================================
The creation of two DS0 groups was suggested to me by a colleague because when I configure a single DS0 group (ie. ds0-group 1 timeslots 1-15,17-31... etc), I can't make ANY outbound calls. Incoming works, however.

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Hi,
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Below is the config.
022247: *Nov 25 02:08:27.598: %SYS-5-CONFIG_I: Configured from console by admin on vty0 (10.53.5.38)sh run
Building configuration...
Current configuration : 22590 bytes
! Last configuration change at 10:08:27 GMT Tue Nov 25 2014 by admin
version 15.2
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
service sequence-numbers
hostname Cisco_CME
boot-start-marker
boot-end-marker
no logging queue-limit
logging buffered 5000000
no logging rate-limit
no logging console
enable secret 4 tnhtc92DXBhelxjYk8LWJrPV36S2i4ntXrpb4RFmfqY
no aaa new-model
clock timezone GMT 8 0
ip dhcp excluded-address 10.53.4.1 10.53.4.10
ip dhcp pool IPPHONE_POOL
network 10.53.4.0 255.255.255.0
dns-server 10.53.4.2
default-router 10.53.4.2
option 150 ip 10.53.4.2
ip cef
no ipv6 cef
multilink bundle-name authenticated
trunk group POTSTRUNK
crypto pki trustpoint TP-self-signed-2913731135
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-2913731135
revocation-check none
rsakeypair TP-self-signed-2913731135
crypto pki certificate chain TP-self-signed-2913731135
certificate self-signed 01
3082022B 30820194 A0030201 02020101 300D0609 2A864886 F70D0101 05050030
31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274
69666963 6174652D 32393133 37333131 3335301E 170D3133 30323034 30343232
32315A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649
4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D32 39313337
33313133 3530819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281
8100C8B8 A89478A0 8CE7456A 8AAA6EB7 16096839 49A19DF1 D6ABCB99 0C6E9134
951497B5 94538B46 E1193EF4 B6A3B9E7 F3F48299 22B256DD 6D43E5F0 79E2C466
AE742B15 E2F928DE 2166E885 17EBFB45 F36F628C F579BA86 09DBC177 18B50E28
BF278246 722BB661 D9383AD8 49BE2CF2 AEA9FCD6 E1372878 EBEDFDE5 469E3E6B
A1C50203 010001A3 53305130 0F060355 1D130101 FF040530 030101FF 301F0603
551D2304 18301680 141E3A7C 08DDD58E 33243B1D 3CDC300A 959677E7 DD301D06
03551D0E 04160414 1E3A7C08 DDD58E33 243B1D3C DC300A95 9677E7DD 300D0609
2A864886 F70D0101 05050003 81810045 31667A3E 9ADCE589 EC6A9756 EC63BA20
2A5F6B01 71E14526 7A634355 D1B5C7C0 8F2D7602 45B54483 F4FBFBE3 A03F407B
05264954 C18837E9 90072CB6 9AA40BAC 4A0FECB0 DCD17EEC 15BC2CBE 4C27372A
E9048E75 E09AE0EA ED9B871C 487D8163 D7EA0F9D A87D5EAB B750AEF7 FAD8653A
5993BF22 2638198C 6ACBE8B6 EF4365
quit
voice-card 0
dspfarm
dsp services dspfarm
voice call send-alert
voice rtp send-recv
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
sip
registrar server expires max 1200 min 300
voice class codec 1
codec preference 1 g711ulaw
codec preference 2 g729r8
voice register global
mode cme
source-address 10.53.4.2 port 5060
max-dn 200
max-pool 42
load 7942 SCCP42.9-2-1S
load 6921 SCCP69xx.9-2-1-0
authenticate register
authenticate realm archerwell.local
timezone 41
time-format 24
date-format D/M/Y
tftp-path flash:
create profile sync 0324344033123267
voice register dn 1
number 1111
call-forward b2bua unregistered 11111111
allow watch
name 1111
label PolycomCon-110
voice register pool 1
id mac 0004.F2EA.1461
number 1 dn 1
presence call-list
dtmf-relay sip-notify
username 1111 password 1111
codec g711ulaw
voice translation-rule 1111
voice translation-rule 1112
rule 1 /^9/ //
voice translation-rule 2001
rule 5 /^/ /9/
voice translation-rule 2111
voice translation-rule 2112
rule 5 /^6/ //
voice translation-profile CALLER_ID_TRANSLATION_PROFILE
translate calling 1111
voice translation-profile INBOUND_TRANSLATION_PROFILE
translate calling 2001
translate called 2000
voice translation-profile OUTBOUND_NORWAY_TP
translate calling 1111
translate called 2112
voice translation-profile OUTGOING_TRANSLATION_PROFILE
translate calling 1111
translate called 1112
voice translation-profile OUTGOING_TRANSLATION_PROFILE_D9
translate calling 2111
translate called 2112
license udi pid CISCO2901/K9 sn FGL1646215J
hw-module pvdm 0/0
hw-module pvdm 0/1
file privilege 0
username admin privilege 15 secret 4 g1rTD89b38NIXbGJse.zLc7Cega1TBTlKQNvYDh9Qo6
username josadmin password 0 P@ssw0rd
redundancy
gw-accounting aaa
gw-accounting file
primary ifs flash:
acct-template callhistory-detail
interface Loopback0
ip address 10.1.10.2 255.255.255.252
ip virtual-reassembly in
interface Embedded-Service-Engine0/0
ip unnumbered Loopback0
ip virtual-reassembly in
service-module ip address 10.1.10.1 255.255.255.252
service-module ip default-gateway 10.1.10.2
interface GigabitEthernet0/0
no ip address
duplex auto
speed auto
interface GigabitEthernet0/0.1
encapsulation dot1Q 1 native
ip address 10.53.5.2 255.255.255.0
interface GigabitEthernet0/0.10
encapsulation dot1Q 3
ip address 10.53.4.2 255.255.255.0
interface GigabitEthernet0/1
ip address 210.186.148.150 255.255.255.252
shutdown
duplex auto
speed auto
ip forward-protocol nd
ip http server
ip http authentication local
ip http secure-server
ip http path flash:/GUI
ip route 0.0.0.0 0.0.0.0 10.53.5.1
ip route 10.52.100.0 255.255.255.0 10.53.4.1
ip route 10.52.138.0 255.255.255.0 10.53.4.1
ip route 10.54.2.0 255.255.255.0 10.53.4.1
tftp-server flash0:apps42.9-2-1TH1-13.sbn alias apps42.9-2-1TH1-13.sdn
tftp-server flash0:cnu42.9-2-1TH1-13.sbn alias cnu42.9-2-1TH1-13.sdn
tftp-server flash0:cvm42sccp.9-2-1TH1-13.sbn alias cvm42sccp.9-2-1TH1-13.sdn
tftp-server flash0:dsp42.9-2-1TH1-13.sbn alias dsp42.9-2-1TH1-13.sdn
tftp-server flash0:jar42sccp.9-2-1TH1-13.sbn alias jar42sccp.9-2-1TH1-13.sdn
tftp-server flash0:term42.default.loads alias term42.default.loads
tftp-server flash0:term62.default.loads alias term62.default.loads
control-plane
voice-port 0/0/0
timeouts ringing infinity
description FAX
station-id number 21668880
caller-id enable
voice-port 0/0/1
trunk-group POTSTRUNK
supervisory disconnect dualtone mid-call
no battery-reversal
cable-detect
echo-cancel erl worst-case 0
echo-cancel mode 2
cptone MY
timeouts call-disconnect 3
timeouts ringing infinity
timeouts wait-release 3
timing digit 200
timing inter-digit 200
connection plar 200
description FXS
voice-port 0/0/2
trunk-group POTSTRUNK
supervisory disconnect dualtone mid-call
no battery-reversal
cable-detect
echo-cancel erl worst-case 0
echo-cancel mode 2
cptone MY
timeouts call-disconnect 3
timeouts ringing infinity
timeouts wait-release 3
timing digit 200
timing inter-digit 200
connection plar 200
description FXS
voice-port 0/0/3
trunk-group POTSTRUNK
supervisory disconnect dualtone mid-call
no battery-reversal
cable-detect
echo-cancel erl worst-case 0
echo-cancel mode 2
cptone MY
timeouts call-disconnect 3
timeouts ringing infinity
timeouts wait-release 3
timing digit 200
timing inter-digit 200
connection plar 200
description FXS
voice-port 0/1/0
trunk-group POTSTRUNK
supervisory disconnect dualtone mid-call
no battery-reversal
cable-detect
echo-cancel erl worst-case 0
echo-cancel mode 2
cptone MY
timeouts call-disconnect 3
timeouts ringing infinity
timeouts wait-release 3
timing digit 200
timing inter-digit 200
connection plar 200
description FXS
voice-port 0/1/1
trunk-group POTSTRUNK
supervisory disconnect dualtone mid-call
no battery-reversal
cable-detect
echo-cancel erl worst-case 0
echo-cancel mode 2
cptone MY
timeouts call-disconnect 3
timeouts ringing infinity
timeouts wait-release 3
timing digit 200
timing inter-digit 200
connection plar 200
description FXS
voice-port 0/1/2
trunk-group POTSTRUNK
supervisory disconnect dualtone mid-call
no battery-reversal
cable-detect
echo-cancel erl worst-case 0
echo-cancel mode 2
cptone MY
timeouts call-disconnect 3
timeouts ringing infinity
timeouts wait-release 3
timing digit 200
timing inter-digit 200
connection plar 200
description FXS
voice-port 0/1/3
trunk-group POTSTRUNK
supervisory disconnect dualtone mid-call
no battery-reversal
cable-detect
echo-cancel erl worst-case 0
echo-cancel mode 2
cptone MY
timeouts call-disconnect 3
timeouts ringing infinity
timeouts wait-release 3
timing digit 200
timing inter-digit 200
connection plar 200
description FXS
mgcp fax t38 ecm
mgcp profile default
dial-peer voice 1 pots
destination-pattern 21668880
port 0/0/0
dial-peer voice 2 pots
service stcapp
port 0/0/1
dial-peer voice 3 pots
service stcapp
port 0/0/2
dial-peer voice 4 pots
service stcapp
port 0/0/3
dial-peer voice 54 pots
trunkgroup POTSTRUNK
description ** FXO pots dial-peer **
translation-profile outgoing CALLER_ID_TRANSLATION_PROFILE
preference 5
shutdown
destination-pattern 9.T
direct-inward-dial
no sip-register
dial-peer voice 104 pots
description "Incoming Call to DN"
translation-profile incoming INBOUND_TRANSLATION_PROFILE
destination-pattern 1...
incoming called-number .%
direct-inward-dial
port 0/0/0
dial-peer voice 2000 voip
destination-pattern 8..
session protocol sipv2
session target ipv4:10.52.138.41
dtmf-relay sip-notify
codec g711ulaw
dial-peer voice 105 pots
description "Incoming Call to DN"
translation-profile incoming INBOUND_TRANSLATION_PROFILE
destination-pattern 1...
incoming called-number .%
direct-inward-dial
port 0/0/0
dial-peer voice 106 pots
description "Incoming Call to DN"
translation-profile incoming INBOUND_TRANSLATION_PROFILE
destination-pattern 1...
incoming called-number .%
direct-inward-dial
port 0/0/2
dial-peer voice 107 pots
description "Incoming Call to DN"
translation-profile incoming INBOUND_TRANSLATION_PROFILE
destination-pattern 1...
incoming called-number .%
direct-inward-dial
port 0/0/3
dial-peer voice 313 pots
trunkgroup POTSTRUNK
description ** Mobile No. (8-digits) **
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE_D9
destination-pattern 69011........
direct-inward-dial
dial-peer voice 306 pots
trunkgroup POTSTRUNK
description ** Mobile No. (7-digits) **
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE_D9
destination-pattern 6901[0,2-9].......
direct-inward-dial
dial-peer voice 307 pots
trunkgroup POTSTRUNK
description ** Outstation No. **
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE_D9
destination-pattern 690[2,4-7,9]T
direct-inward-dial
dial-peer voice 308 pots
trunkgroup POTSTRUNK
description ** Sabah/Sarawak **
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE_D9
destination-pattern 6908[2-9]T
direct-inward-dial
dial-peer voice 310 pots
trunkgroup POTSTRUNK
description ** Toll-Free **
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE_D9
destination-pattern 691[3,6,8]00......
direct-inward-dial
dial-peer voice 311 pots
trunkgroup POTSTRUNK
description ** IDD to Singapore **
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE_D9
destination-pattern 690065[0,1-9].......
direct-inward-dial
dial-peer voice 312 pots
trunkgroup POTSTRUNK
description ** IDD to the rests **
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE_D9
destination-pattern 6900T
direct-inward-dial
dial-peer voice 2001 voip
destination-pattern 7..
session protocol sipv2
session target ipv4:10.54.2.2
dtmf-relay sip-notify
codec g711ulaw
dial-peer voice 5 pots
service stcapp
port 0/1/0
dial-peer voice 6 pots
service stcapp
port 0/1/1
dial-peer voice 7 pots
service stcapp
port 0/1/2
dial-peer voice 8 pots
service stcapp
port 0/1/3
dial-peer voice 108 pots
description "Incoming Call to DN"
translation-profile incoming INBOUND_TRANSLATION_PROFILE
destination-pattern 1...
incoming called-number .%
direct-inward-dial
port 0/1/0
dial-peer voice 109 pots
description "Incoming Call to DN"
translation-profile incoming INBOUND_TRANSLATION_PROFILE
destination-pattern 1...
incoming called-number .%
direct-inward-dial
port 0/1/1
dial-peer voice 110 pots
description "Incoming Call to DN"
translation-profile incoming INBOUND_TRANSLATION_PROFILE
destination-pattern 1...
incoming called-number .%
direct-inward-dial
port 0/1/2
dial-peer voice 111 pots
description "Incoming Call to DN"
translation-profile incoming INBOUND_TRANSLATION_PROFILE
destination-pattern 1...
incoming called-number .%
direct-inward-dial
port 0/1/3
dial-peer voice 305 pots
trunkgroup POTSTRUNK
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE_D9
destination-pattern 69[2-9].......
direct-inward-dial
gatekeeper
shutdown
telephony-service
max-ephones 40
max-dn 100
ip source-address 10.53.4.2 port 2000
auto assign 1 to 40
service phone ehookEnable 1
service directed-pickup gpickup
service dnis dir-lookup
timeouts interdigit 4
cnf-file location flash:
load 7916-12 B016-1-0-4.SBN
load 7942 SCCP42.9-2-1S
load 7962 SCCP42.9-2-1S
load 6921 SCCP69xx.9-2-1-0
time-zone 43
date-format dd-mm-yy
max-conferences 8 gain -6
moh "flash:/music-on-hold.au"
web admin system name admin password P@ssw0rd
dn-webedit
time-webedit
transfer-system full-consult
transfer-pattern .T
create cnf-files version-stamp Jan 01 2002 00:00:00
ephone-dn-template 1
ephone-template 1
softkeys idle Redial Newcall Cfwdall Gpickup Dnd
softkeys connected Hold Endcall Trnsfer Park Confrn ConfList
ephone-dn 1
number 100
pickup-call any-group
pickup-group 1
ephone-dn 2
number 101
pickup-call any-group
pickup-group 1
ephone-dn 3
number 102
pickup-call any-group
pickup-group 1
ephone-dn 4
number 103
pickup-call any-group
pickup-group 1
ephone-dn 5
number 105
pickup-call any-group
pickup-group 1
ephone-dn 6
number 104
pickup-call any-group
pickup-group 1
ephone-dn 7
number 106
pickup-call any-group
pickup-group 1
ephone-dn 8
number 107
pickup-call any-group
pickup-group 1
ephone-dn 9
number 116
pickup-call any-group
pickup-group 1
ephone-dn 10
number 109
pickup-call any-group
pickup-group 1
ephone-dn 11
number 111
pickup-call any-group
pickup-group 1
ephone-dn 12
number 112
pickup-call any-group
pickup-group 1
ephone-dn 13
number 113
pickup-call any-group
pickup-group 1
ephone-dn 14
number 114
pickup-call any-group
pickup-group 1
ephone-dn 15
number 115
pickup-call any-group
pickup-group 1
ephone-dn 16
number 108
pickup-call any-group
pickup-group 1
ephone-dn 17
number 117
pickup-call any-group
pickup-group 1
ephone-dn 18
number 118
pickup-call any-group
pickup-group 1
ephone-dn 19
number 119
pickup-call any-group
pickup-group 1
label Alex
name Alex
ephone-dn 20
number 120
pickup-call any-group
pickup-group 1
ephone-dn 21
number 121
pickup-call any-group
pickup-group 1
ephone-dn 22
number 122
pickup-call any-group
pickup-group 1
label Acher Well MY 8
name Acher Well MY 8
ephone-dn 23
number 123
pickup-call any-group
pickup-group 1
ephone-dn 24
number 124
pickup-call any-group
pickup-group 1
label OilTools
name OilTools
ephone-dn 25
number 125
pickup-call any-group
pickup-group 1
label Guest
name Guest
ephone-dn 26
number 321
description IT ServiceDesk
call-forward all 690048717608503
ephone-dn 27
number 127
pickup-call any-group
pickup-group 1
ephone-dn 28
number 128
pickup-call any-group
pickup-group 1
ephone-dn 29
number 129
pickup-call any-group
pickup-group 1
ephone-dn 30
number 130
pickup-call any-group
pickup-group 1
label Reception
name Reception
ephone-dn 39
number 188
park-slot directed timeout 60 limit 2 transfer 100
ephone 1
mac-address 1833.9D15.43C2
ephone-template 1
type 7942
button 1:8
ephone 2
mac-address 1CE6.C799.7E7E
ephone-template 1
type 6921
button 1:3
ephone 3
mac-address 1CE6.C799.7EF9
ephone-template 1
type 6921
button 1:4
ephone 4
mac-address 1CE6.C799.3F86
ephone-template 1
type 6921
button 1:2
ephone 5
mac-address 1CE6.C799.7E43
ephone-template 1
type 6921
ephone 6
mac-address 10BD.1800.7793
ephone-template 1
type 7942
button 1:7
ephone 7
mac-address 1CE6.C799.83C2
ephone-template 1
type 6921
ephone 8
mac-address 10BD.1800.7807
ephone-template 1
type 7942
button 1:19
ephone 9
mac-address 1833.9D15.C947
ephone-template 1
type 7962
button 1:6
ephone 10
mac-address A418.758A.F2FF
ephone-template 1
type 7962
button 1:10
ephone 11
mac-address 1833.9D15.E9ED
ephone-template 1
type 7962
button 1:11
ephone 12
mac-address 1833.9D14.4058
ephone-template 1
type 7962
button 1:12
ephone 13
mac-address 1833.9D15.EA99
ephone-template 1
type 7962
button 1:13
ephone 14
mac-address A418.7528.2A3C
ephone-template 1
type 7962
button 1:14
ephone 15
mac-address 44AD.D9D4.0A96
ephone-template 1
type 7965
button 1:15
ephone 16
mac-address 44AD.D9D4.1717
ephone-template 1
type 7965
button 1:16
ephone 17
mac-address 44AD.D9D4.1746
ephone-template 1
type 7965
button 1:17
ephone 18
mac-address E8ED.F3AB.0CEC
ephone-template 1
type 7965
button 1:18
ephone 19
mac-address E8ED.F3AB.0BD6
ephone-template 1
presence call-list
type 7965 addon 1 7916-12 2 7916-12
button 1:30
ephone 20
mac-address E8ED.F3AB.0EBC
ephone-template 1
speed-dial 1 69001800815412 label "Operation Meeting"
type 7965
button 1:20
ephone 21
mac-address 5C50.15A8.0D96
ephone-template 1
type 7962
button 1:21
ephone 22
mac-address 1833.9D15.EA88
ephone-template 1
type 7962
button 1:22
ephone 23
mac-address 1833.9D15.E9D8
ephone-template 1
type 7962
button 1:23
ephone 24
mac-address 1833.9D15.EA02
ephone-template 1
type 7962
button 1:24
ephone 25
mac-address 1833.9D15.C558
ephone-template 1
type 7962
button 1:25
ephone 26
mac-address 1833.9D15.C5D0
ephone-template 1
type 7962
button 1:4
ephone 27
mac-address A418.7529.95FA
ephone-template 1
type 7962
button 1:5
ephone 28
mac-address 1833.9D15.8D05
ephone-template 1
type 7962
button 1:1
ephone 29
mac-address 1833.9D15.EAA9
ephone-template 1
type 7962
button 1:2
ephone 30
mac-address 1833.9D15.EA0F
ephone-template 1
type 7962
button 1:9
ephone-hunt 1 sequential
pilot 200
list 130, 100, 103
final 103
timeout 20, 20, 10
statistics collect
present-call onhook-phone
ephone-hunt 2 sequential
line con 0
line aux 0
line 2
no activation-character
no exec
transport preferred none
transport input all
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line vty 0 4
password cisco
login local
transport input all
line vty 5 15
login
transport input all
scheduler allocate 20000 1000
ntp server 119.110.97.148 prefer
end
Thank you

Hi,
Can you post the output from "debug voice ccapi inout"? This will tell us which Dial-Peer it's matching.
Thanks
Rob

International calls don't work ....... ??????????????.............?????????

Dear any help for Dial Peer to international Calls i can not do any international calls .... i did these commands:
translation-rule 5
Rule 1 ^001 1
dial-peer voice 5 pots
numbering-type network
destination-pattern 00
progress_ind progress enable 8
progress_ind connect enable 8
translate-outgoing called 5
port 7/0:D
national calls are ok.
any help please to do dial peer for international calls?
thank you

ok man,
i attached my debug files for Q931 but i saw many causes for drop calls (no route, unassigned number,...) see them please.
i don't know where the problem exact i moved the calls to other GW it worked fine, but when i use AS5400 as my GW the calls failed.
can advise for using translation-profile and rules i did not work before with these commands.
Just to be in mind i have local destination numbers i used to:
translation-rule 1
Rule 1 ^03 3
Rule 2 ^06 6
Rule 3 ^07 7
Rule 4 ^05 5
Rule 5 ^02 2
Rule 6 ^5050#9622 2
Rule 7 ^5050#9623 3
Rule 8 ^5050#9627 7
Rule 9 ^5050#9625 5
Rule 10 ^5050#9626 6
dial-peer voice 1 pots
destination-pattern .T
progress_ind progress enable 8
progress_ind connect enable 8
translate-outgoing called 1
port 7/0:D
now how i can use translation-profile and rules for those and international calls?
thank you for help.
Tareq

ATA 187 outgoing fax call issue

Dear All
We have a issue in making outgoing fax call from ATA 187 user gets busy tone after dialing the number
we tried the latest firmware for ATA 187 and in gateway we tried the command
fax protocol pass-through g711ulaw
still we are facing the same issue
Regards
Vysakh.C.S

Is your call hitting the gateway at all? or are you having problems with internal?
if external, debug voip and q931 and provide output

SPA3102 - Line 1 - Outgoing VOIP calls fail

I recently reset my SPA3102.
After configuring Line 1; I am able to receive VOIP & PSTN calls on the analog phone attached but unable to make outgoing VOIP calls, I can only make outgoing calls via PSTN.
My dial plan is as follows:
(xx.|<#9,xx.<:@gw0>)
I can call the outside world by dialing #9 and then the phone number but I cannot call any VOIP extensions, when I try, I do I get the busy tone after a few seconds.
Please help, I’ve spend hours trying to figure this out to no avail.
Solved!
Go to Solution.

Thanks for your response,
I finally resolved the problem after spending many more hours on it.
It turns out the problem had nothing to do with my dial plan, it had to do with a service provider (SPA3102) I had configured on my asterisk box; adjusting the configuration on that solved the problem.

International Calls Barred

I am on holiday and have had the Samsung S5 for a few weeks without any problems. I upgarded to the new EE tarrif with roaming minutes and texts as I travel a lot with work. Having arrived on holiday I find I cannot make calls to uk numbers nor to 150 and am redirected to 1407 which is in Spanish only - wonderful idea EE. After dumping 15euros into a public phone I am told to check the setting for Call Barring - Voice Call - International calls to find it is enabled and EE cannot tell me th password but assured me we haved moved forward on the problem (without solving it) - andother great service EE. Can anyone who has experinved this help with the code to disable it please? It is the same on my wife´s handeset where it is enabled too. Thanks in Advance

Sorted! Called EE again and spoke to Eileen who was very cheerful and determined to help me. After she had a couple of conversations with level 2 all she had to do was reset the sim. She called me back after this had been done, about 30 mins, I powered off then on and the tick simply disappeared. So persistence is required, actually seems to be a simple fix if you talk to the right person. Seems to me that some training, or at least a memo, is required for the whole customer service team. Of course, this odd anamoly should not even be there, but you don't know about it until it is too late, but all EE customer services team should be aware and know what to do. Good luck!

International calls via Hub phone

I'm sorry if this is something that has been discussed before but this is my first posting on these forums so bear with me!
I recently changed to BT Broadband for my ISP and signed up for Broadband Talk as part of the phone package having been told that international calls would be cheaper. The problem is that every time we have tried to dial abroad an automated message basically says that there are technical problems preventing this.
As it has now been going on for a couple of months, can anyone shed any light on what the problem is and - if possible - how to solve it?
Thanks.

Hi Tom
I would call the helpdesk on 0800 111 4567 and get them to test there is not a problem calling abroad to that country.
Is it all international country your having an issue with or just one?
Also are you dialing the correct code?
DK

E1R2 outgoing international calls problem

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