E2 died, need to get info onto m505

hello,
here is my problem: my e2 has gone to palm heaven, because it is gone i now have no way of retrieving my info from desk top other than buying a new e2, which if possible i would prefer to avoid. i have an m505, installed the software but can not get it to work on my computer. do i have to uninstall the e2 software?? any help would be greatly appreciated.
domflk61

Hello and thank you for using the Palm Help Forums!
Sorry to hear about your dead Tungsten. I understand you would like to get the data onto your M505. Here is the thing, you should not have to uninstall or reinstall anything. Have you tried connecting the M505 and just syncing? If so, what happens?
By trying to install an older version of Palm Desktop over a newer one is going to cause some form of chaos. We'll need more information before we can continue with troubleshooting.
What operating system does your computer use?
What version of Palm Desktop (or Outlook) do you sync to? (this information can usually be located under "Help" then click "About")
Any specific errors?
Post the answers to these questions and hopefully we can try something to resolve the problem.
-Patkosanke

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<input class="UiButton default" style="line-height:19px;color:#ffffff;font-family:'Segoe UI Web Semibold', 'Segoe UI Web Regular', 'Segoe UI', 'Segoe UI Symbol', HelveticaNeue-Medium, 'Helvetica Neue', Arial, sans-serif;height:2.142em;padding:4px 12px
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Message was edited by: Pete_MacKay

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- Transfer iTunes purchases by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
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Copy music
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The transfer of non iTMS content is designed by default to be one way from iTunes to iPod. However there's a manual method of copying songs from your iPod to your Mac at this link: Two-way Street: Moving Music Off the iPod
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Senuti Mac Only
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PodWorks Mac Only
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iPodCopy Mac & Windows
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Iphone and computer died, need to get the files from hard drive

Iphone and computer died at the same time, my hard drive on the computer is ok, i did a external connection of my hard drive to my laptop, my iphone was backed up on itunes on the computer which are on the hard drive, how do i extract contacts and other files from the hard drive thanks

If the old drive is not accessible then, no, you will not be able to access all your files on it. In this case you may need to look at the following:
Basics of File Recovery
Files in Trash
If you simply put files in the Trash you can restore them by opening the Trash (left-click on the Trash icon) and drag the files from the Trash to your Desktop or other desired location. OS X also provides a short-cut to undo the last item moved to the Trash -press COMMAND-Z.
If you empty the Trash the files are gone. If a program does an immediate delete rather than moving files to the Trash, then the files are gone. Recovery is possible but you must not allow any additional writes to the hard drive - shut it down. When files are deleted only the directory entries, not the files themselves, is modified. The space occupied by the files has been returned to the system as available for storage, but the files are still on the drive. Writing to the drive will then eventually overwrite the space once occupied by the deleted files in which case the files are lost permanently. Also if you save a file over an existing file of the same name, then the old file is overwritten and cannot be recovered.
General File Recovery
If you stop using the drive it's possible to recover deleted files that have not been overwritten with recovery software such as Data Rescue II, File Salvage or TechTool Pro. Each of the preceding come on bootable CDs to enable usage without risk of writing more data to the hard drive.
The longer the hard drive remains in use and data are written to it, the greater the risk your deleted files will be overwritten.
Also visit The XLab FAQs and read the FAQ on Data Recovery.

E2 died, need to get info onto m505

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