E2500 as an additional access point will not connect

Hello,
I have AT&T Uverse which provides Internet for my home.  The wireless capability of this router is pretty bad, I don't get good/reliable wireless reception upstairs in my office.  The solution was to buy a Cisco E2500 and add it as an access point upstairs.
I have the E2500 LAN port connected to the LAN port of my uverse router downstairs.  DHCP is turned off on the E2500.  I have my office PC wired into the E2500.  The home PC works fine, its getting DHCP from the uverse router downstairs and connects and good speeds.  The problem comes with my wireless devices trying to connect to the E2500. 
I should mention that yesterday when i bought this, all worked fine.  This morning when I came into my office none of the wireless devices would connect to the E2500 at all.   But as soon as I remove the cable that connects the E2500 to the uverse router downstairs they will connect via wireless but of course not get an IP address since that is disabled.  No idea what is going on here.
I have factory reset the E2500 and uverse router several times and am getting no where.   Any ideas what could be causing the wireless devices to not connect at all?

I think you are having problems because you didn't give the E2500 an appropriate static IP address outside of your Uverse gateway's DHCP range.
A better option would be to reset the E2500 to factory defaults and then follow these bridge mode intructions:
http://www6.nohold.net/Cisco2/GetArticle.aspx?docid=28cee6a2fb0d4176a2210942d1d5836c_Setting_up_the_...
You should give the E2500 seperate (different names) SSID's and make sure your wireless channels are different on AT&T gateway and E2500.  Use 1, 6, or 11
The best option, however, would be to reset the E2500 to factory defaults and use the IP passthrough feature on your AT&T gateway.  If you use the IP passthrough feature on the  AT&T gateway, you would use internet connection type DHCP on the E2500 and it would be functioning as a NAT router.  The IP passthrough feature on you AT&T gateway allows your E2500 to receive a public IP address and you will be able to avoid the AT&T gateway's NAT.  So you will just be using the E2500's NAT.  You will need to change the MTU to manual and you can ask AT&T what the appropriate mtu is for Uverse.

Similar Messages

  • 3502 access point will not connect to 4400 Series WLAN controller

    I recently upgraded our controllers to the latest version 7 software, as I read this was one of the requirements to get them to connect.  But I am not having any luck getting into a controller.  Normally I plug them in to the network, they pop into the controller listed as something like AP5057.a844.xxxx and then I can finish configuring them, but a static IP on them, etc...
    This is the first of this model AP I have tried to deploy, so I am wondering what is different with these. or what I might be missing in the default config in the WLAN controllers.
    Niether of which are set to "Master" either.
    Thanks in advance, Tandrist

    Hi,
    The 3500 as you mention are supported on code 7.0
    To get the access point to join the WLC we have different options.
    If the access points will be on the same subnet as the WLC then you just need to get the APs to get a valid IP address from the DHCP server and once they have an IP address they will join the WLC because they are on the same subnet as the WLC.
    If the access points are on a different subnet then the WLC you will need to have a DHCP server configured to give the unit an IP address and use option 43 or DNS so that the APs can send the join request to the correct WLC on a different subnet.
    Or if not configure the AP via the console port with the static IP address and WLC IP address.
    Also make sure that you have the correct country code enable on the WLC, and that the APs you purchased are the ones to work in this country, because if not the AP will not join the WLC.
    http://www.cisco.com/en/US/prod/collateral/wireless/ps5678/ps10981/data_sheet_c78-594630.html

  • 2702-UX-K9 Access Point will not associate with controller.

    Hi,
    I recently purchased nine new 2702 APs.  Two of them will not associate with the controller.  I realized they they had a different part number.  They ended with UX-K9 instead of -K9 like the others.  It turns out that these are new AP that are universal for any country.  They APs find the controller but need some sort of password to pull the config down.  I"m not sure what this could be? 
    From console of AP @ boot....
    examining image...
    ipv6 enable
      ^
    % Invalid input detected at '^' marker.
    ipv6 address autoconfig
      ^
    % Invalid input detected at '^' marker.
    ipv6 address dhcp
      ^
    % Invalid input detected at '^' marker.
    %Error opening capwap:/ap3g2 (Incorrect Login/Password)
    Download image failed, notify controller!!! From:8.0.110.0 to 0.0.0.0, FailureCode:4
    archive download: takes 0 seconds
    *Mar 18 20:16:49.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 192.168.12.10 peer_port: 5246
    *Mar 18 20:16:49.435: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 192.168.12.10 peer_port: 5246
    *Mar 18 20:16:49.435: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.12.10perform archive download capwap:/ap3g2 tar file
    *Mar 18 20:16:49.439: %CAPWAP-6-AP_IMG_DWNLD: Required image not found on AP. Downloading image from Controller.
    *Mar 18 20:16:49.439: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 192.168.12.10:5246
    *Mar 18 20:16:49.443: %LWAPP-3-CLIENTERRORLOG: Config load from flash failed. Initialising Cfg
    *Mar 18 20:16:49.451: %LWAPP-3-CLIENTERRORLOG: Config load from flash failed. Initialising Cfg
    *Mar 18 20:16:49.455: capwap_image_proc: unable to open tar file
    *Mar 18 20:16:49.715: %CDP_PD-4-POWER_OK: Full power - NEGOTIATED inline power source
    .... Check out the attached log file for more details.  
    Thanks in advance for the replies! 

    Rasika,
    I have the same issue on my home 2504 with these 2700 UX, I have tried code 8.0.100.0, 8.0.110.0 (Docs say this is the min version supported), and even 8.0.115.0 (latest available) still no dice. The AP won't register, and gives the error stated above. I am seeing 2 images available for the AP, the AP shipped with the later image but  I AP recovery isn't working because it say's unable to find image with XX in the name? I see the TFTP logs, and name the file accordingly no dice, then the unable to find file name -XX pops up too. As you know I am busy during the day this week, but let's jump on a skype and take a look later maybe you have seen something I haven't?
    For good measure, also attempted to join a 3650 here at the house IOS-XE 3.6 no dice, going to try 3.7 too tomorrow, It worked for the 3700 UX AP's we had??

  • WRT 54G conected to access point but not internet

    Hi There
    The wireless router is working an can get to the internet on PC
    My other PC see's the access point but
    will not connect to the internet
    Signal strengh andLink quality are good, looking at the
    PCI Linksys adapter box
    any thoughts?
    Thanks

    Whats the OS installed on your computer. In the system tray you will find the linksys monitor...right click on it and select "Use windiws XP configuration" ... once its done ... next to that you will find "Wireless Network Connection" icon ... Right click on it and select "View Available Wireless Network".... select your network... when prompted for "Network key" type in your security key and click on 'Connect' ... After this see if you are able to go online or not.

  • Access points will act as dhcp

    Hi,
    I am using static ip for all the systems.And installed 1131 acees point in automouns mode with the switch.I don't have dhcp server,can access point itself will act as dhcp server.To lease ip addres to client's

    Yes i have a router
    But i don't want to use.So i have a doubt whether access point will support r not.
    Thank for reply..

  • Access Points do not show in CDP neighbor

    Hi All,
    Last night I was performing mainteance on access points throughout the network. I was converting them from Local to H-REAP to allow for vlan support. The maintenance went well however afterwards I've noticed access points are not showing up in CDP neighbor and with a "show power inline" the access points shows as a IEEE PD. This is causing some weird issues where a client can connect but then will lose it's DHCP address. The problem happened on 9 of the 12 floors that I did this on and there is no configuration differences and bouncing the access points did not resolve the issue. The access points do show a blue light.
    Has anyone ever experienced this before? If so what did you do to fix it?
    I have a mix of 1131 and 1142N access points on a 4402 WLC running version 6.0.188.0.
    Thank you,
    Chris Pratt

    The maintenance went well however afterwards I've noticed access points are not showing up in CDP neighbor and with a "show power inline" the access points shows as a IEEE PD.
    I see all the time.
    "sh cdp neigh" shows nothing and "sh power inline" shows the port connected to the WAP as "IEEE".  This is mostly caused by faulty cabling.  If you have the right Cisco switch, you can test the cable using the in-built TDR feature.
    Here's how you do it:
    1.  Command:  test cable tdr interface
    2.  Wait for about 5 to 7 seconds;
    3.  Command:  sh cable tdr interface
    4.  Please post the complete output. 

  • Access points are directly connected to 2016 wlc but not functional

    Hello All,
    access points are directly connected to 2016 wlc.
    Event log from the wlc
    AP event log download completed.
    ======================= AP Event log Contents =====================
    *Mar 1 00:00:30.157: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up
    *Mar 1 00:00:30.161: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
    *Mar 1 00:00:30.190: %LINK-3-UPDOWN: Interface Dot11Radio1, changed state to up
    *Mar 1 00:00:30.191: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
    *Mar 1 00:00:30.204: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up
    *Mar 1 00:00:31.190: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up
    *Mar 1 00:01:00.088: %LWAPP-3-CLIENTEVENTLOG: Did not get vendor specific options from DHCP.
    *Mar 1 00:01:00.088: %LWAPP-3-CLIENTEVENTLOG: Did not get log server settings from DHCP.
    *Mar 1 00:01:00.089: %LWAPP-3-CLIENTEVENTLOG: Did not get any DNS options from DHCP.
    *Mar 1 00:01:00.089: %LWAPP-3-CLIENTEVENTLOG: Performing DNS resolution for CISCO-LWAPP-CONTROLLER
    *Mar 1 00:01:00.089: %LWAPP-3-CLIENTERRORLOG: DNS Name Lookup: could not resolve CISCO-LWAPP-CONTROLLER
    *Mar 1 00:01:12.094: %LWAPP-5-CHANGED: LWAPP changed state to JOIN
    *Mar 1 00:01:12.094: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down
    *Mar 1 00:01:12.094: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to administratively down
    *Mar 1 00:01:12.094: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
    *Mar 1 00:01:12.095: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
    (Cisco Controller) >show port summary
               STP   Admin   Physical   Physical   Link   Link
    Pr  Type   Stat   Mode     Mode      Status   Status  Trap     POE
    1  Normal  Forw Enable  Auto       100 Full   Up     Enable  N/A
    2  Normal  Disa Disable Auto       Auto       Down   Enable  N/A
    3  Normal  Disa Disable Auto       Auto       Down   Enable  N/A
    4  Normal  Disa Disable Auto       Auto       Down   Enable  N/A
    5  Normal  Disa Disable Auto       Auto       Down   Enable  N/A
    6  Normal  Disa Disable Auto       Auto       Down   Enable  N/A
    7  Normal  Forw Enable  Auto       100 Full   Up     Enable  Enable  (Power On )
    8  Normal  Forw Enable  Auto       100 Full   Up     Enable  Enable  (Power On )
    but still access points are not functional ????
    any idea ??
    Regards

    Your AP-manager and management interfaces is mapped to port 1:
    ap-manager                       1    80       10.41.80.2      Static  Yes    No
    only APs connected to port 1 will work.
    You need to either use a switch and keep port 1 connected to it while APs join through the switch or you need to create a new ap-manager interface. not even sure if you can map it to the same port or different port! not even sure about the management interface!! it is mapped to port 1 and should be reachable anyway. it is a mess!!! have you read the best practice document that I put the link for earlier?
    So you need eventually a switch to fix your issue. direclty connected APs are not recommended.
    I am still not knowing how Cisco provided such swtich that is supposed to handle direclty connected Aps while it does not provide a smooth way to do so.
    Use a switch and everything supposed to be fine.
    HTH
    Amjad

  • My mac air will not connect to the internet. There is an exclamation point in the wifi icon and when i go into preferences i see that it is setting its own IP address. I have a macbook that is able to connect with no issue. HELP

    My macbook air will not connect to the internet. There is an exclamation point in the wifi icon and when i go into preferences i see that it is setting its own IP address. I have a macbookpro that is able to connect with no issue. HELP

    Reset the TC to factory and start again.
    Use all SMB type names for wireless and base station.. Not apple type names.. this is more important since Mavericks.
    I also recommend different names for the different bands.
    So for example.
    TC name.. TCgenx (I use whatever the generation number is for the x.. eg TCgen4 or latest one TCgen5)
    WIreless name.. TC24ghz for 2.4ghz
    TC5ghz for 5ghz
    You can also set the channel manually.
    If you still have issues.. start with no security and then if it fails to connect there is something seriously wrong with the laptop. Did you upgrade install Mavericks?? That can lead to driver issues.. I would recommend a clean install.

  • Hey, for some reason i turned on my macbook pro 2012 and it says i have no internet access. I then found out that it also says that my self assigned ip address will not connect to the internet. How is this and how can i fix it?

    hey, for some reason i turned on my macbook pro 2012 and it says i have no internet access. I then found out that it also says that my self assigned ip address will not connect to the internet. How is this and how can i fix it?

    Reset your modem.

  • Can anyone help - my mail on my ipad will not connect to the server. My internet access is fine. How can I get my email to connect to the server?

    My ipad will not connect tot he server when trying to access my mail. This has been happening since last Sunday. Some have said it is due to the latest software update. I am able to connect to the internet.
    I am not having this issue on iPhone.
    I checked all the settings, the wireless router in my house and at work.
    I have completed a hard reset of the device.
    I had our IT guy at work look at it.
    He said to contact Apple....
    Any thoughts?
    Thanks!

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Using a POP account with multiple devices
    http://support.apple.com/kb/ht3228
    iOS: Adding an email account
    http://support.apple.com/kb/HT4810
    iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
    http://support.apple.com/kb/ht1694
    iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
    http://support.apple.com/kb/TS1944
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say “Cannot Connect to Server”?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    Gmail Account Will Not Connect to Gmail Server
    http://support.apple.com/kb/ts3058
    Error: “Server Unavailable” when accessing Yahoo on iOS devices
    https://help.yahoo.com/kb/mobile-mail/error-server-unavailable-accessing-yahoo-i os-devices-sln8834.html?impressions=true
    Unable to Delete eMail Messages
    http://support.apple.com/kb/TS2475
    How to Delete Email on the iPad
    http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
    How to Mass Delete Emails from iPhone and iPad Inbox (with video)
    http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
    How to delete ALL mail messages from iPhone/iPad in one step
    http://www.conferencesthatwork.com/index.php/technology/2014/01/how-to-delete-al l-mail-messages-from-iphoneipad-in-one-step/
    How to Attach Photos and Videos to Emails on an iPhone or  iPad
    http://www.wikihow.com/Attach-Photos-and-Videos-to-Emails-on-an-iPhone-or-iPad
    iPad Basics: Sending an Email With An Attachment
    http://ipadacademy.com/2012/03/ipad-basics-sending-an-email-with-an-attachment
    How to add, send and open iPad email attachments
    http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
    How to Send Multiple email Attachments from your iPad or iPhone
    http://ipadacademy.com/2014/03/how-to-send-multiple-email-attachments-from-your- ipad-or-iphone
    How to Sync Contacts with Your iPad Using iTunes
    http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
    Importing a Contact List CSV to the iPad
    http://techchannel.radioshack.com/importing-contact-list-csv-ipad-2235.html
    iOS: ‘Mailbox Locked’, account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    iCloud: Create a group and add contacts to it
    http://support.apple.com/kb/PH2667
    eMail Groups - You can use a third party app that many users recommend.
    MailShot -  https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
    Group Email -  https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
    Group Email! Mail Client with Attachments and Cloud Services
    https://itunes.apple.com/app/group-email!-mail-client-attachments/id380690305?mt =8
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
    How to delete an email account on your iPad
    http://www.shoppepro.com/support/knowledgebase/228/How-to-delete-an-email-accoun t-on-your-iPad.html
     Cheers, Tom

  • Both my iphone 4s and my ipad3 will not connect to the server when trying to access my email account. Why, and how do I fix it.

    Since 29/10/2012 my iphone 4s and more recently my ipad 3 will not connect to the server when trying to access my email account. All I get is an error message saying that 'cannot get mail, connection to the server failed' I hadnt changed any settings it just happened. I have since done a complete re-boot on the ipad but to no avail. Anybody got any suggestions?

    No. Everything was working fine and then it wasn't. I hadn't changed any settings or switched either one off. When the phone stopped working properly I ignored it because I always have my ipad with me but that just sopped working properly and now I am stuffed. I have tried most solutions suggested on here even wiping the ipad clean and re-booting. I did this exactly the same way as when I first got it but still no joy. The same with the phone.

  • Itunes will not connect to the internet or access store with working internet connection. ive already tried updating to latest version and turning off windows firewall. running a new dell computer w/ windows 7 with minimal programs installed

    Itunes will not connect to the internet or access store with working internet connection. ive already tried updating to latest version and turning off windows firewall. running a nItunes will not connect to the internet or access store with working internet connection. ive already tried updating to latest version and turning off windows firewall. running a new dell, windows 7 ultimate, no virus or firewall programs installed.

    This my sound too simple, but I just kept clikning on the arrow next to the selected music and it finally "Kicked" in.
    I live in Europe ,So Be persistent and don't give up !  Aug. 2013

  • Trackpad pointer will not show content while hovering, sometimes it's a hand, somethimes its an arrow, and other times it's a line. Also cant highlight anymore.

    Trackpad pointer will not show content while hovering over the item. Sometimes the pointer is a hand, sometimes it's an arrow, and other times it's a line. Also can no longer highlight, or drag.

    Most commonly used backup methods
    then
    Step by Step to fix your Mac

  • Firefox will not connect to certain major `websites" Why? I can go to Google and access

    In the last 4 days Firefox will not connect/find certain major websites. Basically says that server not found.
    What's the deal here? I use windows 7 and have the most current
    firefox update.

    A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
    Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
    See:
    *https://support.mozilla.com/kb/Server+not+found
    *https://support.mozilla.com/kb/Firewalls
    *http://kb.mozillazine.org/Error_loading_websites
    *https://support.mozilla.com/kb/Error+loading+web+sites

  • Access point are not coming up after upgrade image of WLC

    Hi,
    I have AIR-WLC4402-50-K9 WLC i that current IOS is 7.0.98.218 and i upgraded with 7.0.116.0 IOS but after upgrading and reboot the WLC from 15 access point 3 access point are not coming up and 12 are coing up and working fine (4 1142 and 11 1131 series access point) 3 which are not coimg is 1131 series access point. when i login with console to 3 access point its rebooting 2 times and coming on ap: prompt.
    In between that i reloaded the WLC one more time because from 15 acess point only 4 aceess point are came up and i also cleck the show boot on wlc its output is
    7.0.116.0 (default)
    7.0.98.218 (active)
    so i reload  the wlc and checked out of 15 acess point now 12 acess point are up and still 3 are not. And i also checked the output of show boot command its
    7.0.116.0 (default)(active)
    7.0.98.218
    So i things its because of when 2nd time i reload the wlc the remaining 3 access point are getting image from wlc but because of reload its connection should be loss and error loading flash error are coming on acess point.
    After that i recover the IOS for access point and convert into autonomus and from autonomus convert into Leightweight Access point. I also attached the procedure for recover the ios of access poing
    But my question is why this 3 access point are not coming up is this happen's after upgrading wlc can any one please send me Step by Step WLC S/W Upgrade' process and if this this happens some time please send me any doccument related to this.

    Sunil,
         When you rebooted the controller did you do it from the Web GUI, the CLI, or did you physically reboot the controller? I believe and maybe incorrect but if your getting the ap:  < prompt > that means that there is no firmware on the unit. If you have restored these to functioning autonomous unit and then re-converted them to Lightweight and it's still happening then we need to look at a debug output of what is happening when those AP's attempt to join the controller.
    The capture you attached shows that it appears to join the controller and get a config, but are you saying that when it reboots again it stops working?? the other thing I would reccomend is clear out the flash memory since your capture shows the possibility that there are several copies stored there.
    Hope this helps.

Maybe you are looking for

  • Itunes/Apple ID disruption

    Hello, The other day, after years of smooth logins, I suddenly was asked for my Apple ID which had never changed. It would not accept the password and, because I was in a hurry to download a song, I changed the Apple ID. It was accepted but days late

  • Message control for CIN

    Hi Experts, I am having one issue. We know that there is a message control for CIN. SPRO - Logistics General - Tax on Goods Movements - India - Tools - Message control. So here now i want to search other messages which are related to CIN. That is i w

  • Issue with main window data

    HI all, My main window data is not displayed on the third page. I have following page,. Page one (First page) Next Page(Next page of the first page will be triggrred in case of data overflow) Page Two(Which is copy of the first page and i am calling

  • Event Viewer Error Reports

    How do I send all my event viewer error reports from 3/1/15 to the manufacturer of my computer? IN the event viewer window there seems to be a lock on opening submenu to perform a copy and paste or a SEND option available. I have a WINDOWS 8.1 OPERAT

  • Lot Size different to master data

    Dear Gurus, In master recipe, when I am trying to save the following error message is appearing. Lot size different to master data Can anyone help me on this issue. Thanks in advance, Arul.