E4200 - Disappointed with lack of external HD support

I purchased this router to replace a Cisco router (don't remember the model number anymore). I purchased the E4200 back when it was first released. First problem I ran into was it would not recognize the external HD I plugged into it. Yet the same external HD was running on the previous Cisco router with no issues. We could no longer back up over the network to the HD drive. Now, several months later, and even with the latest .04 firmware the router still does not see the external HD. Now I don't know if I should purchase another external HD and take a chance for find a different router. Very disappointed that a feature that worked just fine in the previous model version doesn't work on the E4200.
Otherwise range seems okay compared to my previous router. No better, no worse.

Who is the Manufacturer of the USB Storage Device and what is the Storage Capacity of the device?
With the latest FW 1.0.0.3, it supports upto 3TB Hard drive with NTFS and HFS+ format.
What is the current firmware version on your router ?
Follow the link below on how to check for the current firmware version that your device is using.
http://www6.nohold.net/Cisco2/ukp.aspx?pid=80&vw=1&articleid=4046
Check out the link to upgrade the firmware:-
http://www6.nohold.net/Cisco2/ukp.aspx?vw=1&docid=0a6881b90224439b92c8d8f19ca42e5d_21511.xml&pid=80&...
Check out the list of tested USB storage devices for Linksys E4200 http://www6.nohold.net/Cisco2/ukp.aspx?vw=1&docid=0542deb2fe8c469383f8c59723d256a2_List_of_Tested_US...
Follow this link to configure the USB storage connected to E4200 and see if that helps you.
http://www6.nohold.net/Cisco2/ukp.aspx?vw=1&docid=0868d4e24a6a468280c3cf270c1d6a31_21517.xml&pid=80&...

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My Iphone4 Home button sometimes work nicely and sometimes it stop working. India Apple care says they cant give me even paid support because i bought phone from Australia. i don't know what to do. i m disappointed with the product and service support

My Iphone4 Home button sometimes work nicely and sometimes it stop working. India Apple care says they cant give me even paid support because i bought phone from Australia. i don't know what to do. i m disappointed with the product and service support

When you buy an iPhone in the U.S. it's locked to that country with the carrier you bought it for.
If you bought the device unlocked in the U.S. it's unlocked, you can use it on any carrier. Even one's outside the country.
If you want to do a repair on a device you bought in the U.S. and your using it in another country, you must send it back to the U.S. Why? That's where you bought it from.
AppleCare Protection Plans and AppleCare Limited Warranties are registered to your hardware.
Your hardware is your iPhone.
Wherever hardware that was bought then that's the country it was designed to be used in and that's where it was manufactured.
Apple is very localized - if you call U.S. tech support, you'll speak to somone in your country.
So, what does all this mean?
In order to do a repair, you need to send it back to the country you got it from.
And we're all customers like you. We understand that you're upset, but Apple isn't gonna bend the rules to one individual.
Policy is policy. Get over it.

Disappointed with lack of responses from Adobe staff

Recently I've posted a few questions. In the meantime I've
resolved all problems by trial and error. Most problems have been
cause by not having complete documentation available.
I just posted a topic -
http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=72&catid=602&threadid =1248092&enterthread=y
but no longer do I expect a response. Sometimes after a
search, I see that others have the same or similar problems, but no
one has answered them.
Does Adobe expect success with Spry? If so I think they need
to help the small band of people struggling with it!
VERY disappointed.
I also not that at the bottom of the main page of this forum,
it states, "Important Note: These online forums are for
user-to-user discussions of Adobe products, and are not an official
customer support channel for Adobe. If you require direct
assistance, or prefer to contact Adobe support staff directly,
please contact Adobe support. "
But when you click the link, there's no select option for
Spry!!!

Hi Kate,
Believe me when I say that I understand your frustration. I
just want to state for the record that what seems like our lack of
response or interest in this forum is not intentional.
The lack of timely responses is due mainly to the fact that
we have *lots* of things going on behind the scenes here. Some of
us read the forums in real-time, and chime in any spare moment we
have, and it's also frustrating for us to see folks struggling.
Some posts are easy to answer within a couple of minutes, and some
take hours to help folks figure out what's going on in their
pages/apps/site.
You bring up some very valid points, and I've forwarded them
on to the appropriate folks internally.
That said, it seems like most of your questions that have
gone unanswered revolve around validation widgets. I'll try to
answer your questions, and perhaps poke other who know more if I
can't figure it out.
--== Kin ==--

Disappointment with iBooks 1.1 PDF support

Unless I'm missing something…
The only way to get a PDF into iBooks 1.1 for it to be an attachment in Mail. You have to download the attachment, QuickLook it, then click the "Open in…" button near the top. If you have a collection of PDFs you want on your iPad, you have to email them to yourself to get them on it.
But wait, there's more. If your PDF is "too large," you cannot open it in Mail. How large is too large? I'm not sure of the cutoff, but a couple of 21 MB magazines would not open for me.
There does not seem to be a way to open a PDF in Safari and put it in iBooks like there is with Mail.
I have been using forScore to read PDFs, and they have the ability to sync PDFs under the Apps tab in iTunes. That would have been a nice feature for iBooks.
If anyone has figured out a better way to get PDFs into iBooks, please share it.

Um, because sometimes the obvious isn't so obvious to those like me who are thinking too much?
Sorry. I tend to assume everyone uses applications like Calibre or iTunes for centralized management of content rather than using multiple applications having parallel operations which often require multiple steps to accomplish the same ends. Use whatever approach best suits your work flow or with which you are most comfortable. I'm simply lazy and prefer doing everything in one place.
Yes, this is how you get your PDFs into iBooks. Thanks!
I make my own content (what I refer to as "self publishing") from free public domain content available on the internet which I would probably never buy on my own if I had to pay for it. So for me, it was quite natural to simply adapt my current ePUB making work flow include the new PDF capabilities now included in both Itunes and iBooks.
However, being able to get the PDFs from Safari would be a nice feature, hopefully a future version.
You can always request it be added as a future Safari enhancement (i.e. use the feedback form). If enough people request it, it will likely be included in a future update of the mobile Safari app.

Extremely Frustrated with lack of pre sales support

A friend will be moving to Mexico but was looking at buying G550 MFG#: 2958A4U laptop in Canada but needs to make sure that it is serviceable in Mexico. I phoned Lenovo web sales but they could not help since that p/n is not sold on the website. Is this model serviceable in Mexico and if so is it only by mail within Mexico ie no on site service??

tell him " make sure your lenovo has valid international warranty "
he can check it here, but he needs serial number.
ps : do not post serial numbers here for security issue.

Very Disappointing With BT Lack Of Support !!!

Hello Everyone
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Thank you for your reply. My connection is so bad i'm unable to get the webpage of your link to load so i cannot use the page to submit the problem !! It has taken me a number of days just to get this page to load & i supposed to be on super fast ADSL 2 this is a joke i'm not even getting the old 56k dial up speed !! My phone has today just reconnected it'self with a dialing tone It is now extremely crackly you can bearly hear the person that calls which states BT has done nothing to fix the fault again I have already contacted them 3 times already I will try phoning them again tomorrow & this will be there last chance before i either close the account & go with a mobile phone service package or transfer my BT account to a different phone provider to see if someone else out there in the UK can actually send out an engineer to fix the fault !! I have never recieved such poor service ever before so if i have no choice but to leave BT then i will NEVER return in the future !!

I do not what tech. is lacking in iphone 4 that prevents it to be able to support turn by turn navi. I do not see any difference btw 4 and 4s and yet 4S can support turn by turn. very disappointed with apple and i will not purchase iphone5.

I do not know what tech. s lacking in iphone 4 that prevents it to be able to use turn by turn navi. I do not see any difference between 4 vs 4S and yet 4S is able to support it. I am very disappointed with apple as i was when 4S was released. I will not purchase iphone5 becuase i think its nowhere near what apple calls it "perfect". there are plenty of other phone around. Lumia 920 for example is a much better phone. Just disappointed with apple...

http://www.apple.com/ios/whats-new/
the fine print in the map section states that turn by turn is only available for 4S and up.

TS1538 Hi technical support Team of Apple I am sorry but this time I am very disappointed with IPhone and IOS 7.1, actually I have IPhone 5,5S both and I was trying to Restore my Phone for sell Because I want to by IPhone 64 Gold but unfortunately

Hi technical support Team of Apple I am sorry but this time I am very disappointed with IPhone and IOS 7.1, actually I have IPhone 5,5S both and I was trying to Restore my Phone for sell Because I want to by IPhone 64 Gold but unfortunately    both phone stuck on recovery mode with error 1, and 3
I got Error 3 on IPhone 5 and error 1 In IPhone 5s , I did lot of try as I can my level best , like Update iTunes, stop all security, change cable even change computer format my laptop and install everything fresh in window   I did try to with Mac of my friend,
Change Internet connections try with DFU mode, Make DFU file Also with redsnow   everything I did
Whatever on internet information like go to cmd and run as administrator to make change hosts file
Like ipconfig/flushdns everything everything what I can…. but I dint get good results and good information about this error
Somebody told me this is hardware problem, I make change my battery and charging connector too.
I don’t know what to do next.. because I don’t leave any experiment on my stuck phone..
Note : one is big issue that apple support team is also and giving good answer
I am in Saudi Arabia so I don’t have any nearest store of Apple.. even Saudi Is Big Consumer of IPhone
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Thank You..

What the **** is this taht you will not provide any service due to just a bit jailbreak..
we are not much tecnical person.. and mostly consumer dont have good idea about Jailbreak. make your device much better secure from hacker and jailbreak please we cant afford much money please give me any solution i ll not do jailbreak again please

Blackberry Support - Unexpectable....disappointment with the support

I have been using BB curve 8520 from past 30 months. Just now ,my Touch pad was not working. so i had submitted the phone to BB Service Centre. After 5 days,i am getting a mail my BB is '" Unrepairable ". If Blackberry itself can't repair the phone whats the matter of buying BlackberrySmartphones.. Highly Disappointed with the revert of Blackberry..

Unless Apple announces, which they very rareley do, there is no way to know what their plans for the future are.
You can leave feedback for them at:
http://www.apple.com/feedback

Disappointed with 10g JDeveloper preview version

I consistently use and recommend Oracle products to my co-workers. But I am disappointed with the latest JDeveloper, thanks to many bugs. I could not find basic items like remove from project menu item. The files I open are not getting added to the project. And the continuing lack of decent support for PL/SQL. If Oracle can't support PL/SQL, in its IDE that is hard to believe. This forces me to use 2 IDEs. One for Java and another one for PL/SQL. Hope it will get better in the production release.

All files from a folder are automatically added to a project, it is automatically recompiled with a build command. The file can be "invisible". To see a new file in the navigator, use the refresh button.
There should be several changes to this behaviour:
1) refresh is quite slow on a big project. It should be possible to select a package and refresh only the files inside the folder
2) When a file is opened, it should be automatically added into the navigator of the current project.
3) To remove a file from a project, it seems there are only 2 solutions:
3a) Use a different hierarchy tree for each project (ie: locate each project source in a different folder) and carefully remove the files you don't need. Huge pain with versioning and check out module. You have to check out each file individually.
3b) refactoring. Move the file in a new folder and exclude that "subfolder" in the project content (first page in the project properties).
In the long term this refactoring could be a good thing. In the short term it is a major pain because most projects use intertwined packages.
Some examples:
1) I use only one hierarchy tree for several projects. I have to include much more libraries in my projects to be able to compile. For example, I have a swing application. In a package used by this swing application, one class does an import of some j2ee stuff.
I never use this class in the swing application. I have to include all the j2ee libs to compile my project.
2) I have a factory constructor interface dealing with java.sql.DataSource.
I have several implementations depending on the target jdbc driver (classes12.jar ojdbc14.jar,mysql-connector-java-2.0.14-bin.jar,...). Each implementation is put in the same folder:
/mycompany/mypackage/MyDataSourceOracle14.java
/mycompany/mypackage/MyDataSourceOracle12.java
/mycompany/mypackage/MyDataSourceMySql.java
The implementation with classes12.jar is incompatible with the one with ojdbc14.jar.
With JDev 10g preview, there is just no way to rebuild my project. I had to refactor and use subfolders:
/mycompany/mypackage/Oracle14/MyDataSourceOracle14.java
/mycompany/mypackage/Oracle12/MyDataSourceOracle12.java
/mycompany/mypackage/MySql/MyDataSourceMySql.java

The Bluetooth low energy protocol is not backward compatible with classic Bluetooth protocol. My iPhone 4s can not find my sonny in-dash player. However my iPhone 3GS does it. Very disappointed with this. Any idea how it can be fixed???

The Bluetooth low energy protocol is not backward compatible with classic Bluetooth protocol.
My iPhone 4s can not find my sonny in-dash player. However my iPhone 3GS does it. Very disappointed with this.
Any idea how it can be fixed??????

Hello,
You are correct, Blue tooth low engergy, BTLE.(only) devices are not backward compatible with Classic bluetooth and cannot connect.
However the Apple 4S and above have Bluetooth 4.0 support.. Hardware wise it has bothClassic Bluetooth, like the 3GS, as well as Bluetooth Low Energy. There is no good reason why your 4s cannot communicate to your Sony in-dash player using the Classic bluetooth that resides in the 4S.
I know that this does not answer the why it does not work, but it should work. Do you have to somehow re-pair the new phone up to the player? Not knowing the model of the Sony it is hard to investigate.
And I hate to ask but are you sure that the Bluetooth radio is on in the phone?
JT

How do I use my late 2011 iMac ( with thunderbolt) as external monitor for laptop/Xbox or other device with hdmi as output.

May be this question has been asked thousand times. how do I use my mid 2011 iMac ( with thunderbolt) as external monitor for laptop/Xbox or other device with hdmi as output. if apple hasn't removed that feature and has just moved that functinoality to thunderbolt then how can I use it. currently there is no laptop available with thunderbolt output. no 3rd party converter available. whats the use of having feature on latest functionality if we cant use it. I wish they would have made one port has mini-dvi and other thunderbolt for backward compatibility untill some vendor comes up with converter.

It Says :
Mac (21.5-inch, Mid 2011) and iMac (27-inch, Mid 2011) and later computers support Target Display Mode via Thunderbolt to Thunderbolt cable (2 m) when the source is another Thunderbolt-equipped computer.
Name one computer model/vendor which has thunderbolt as output for display + audio. this is so stupid to move to new technology without availbility of its compatible devices.

Really disappointed with the Macbook pro

Hi all,
I purchased a Macbook pro in the middle of January 2011 with some inheritance money. I went for the cheapest one - was going to go for the white macbook like my partner but thought it would be worth the extra money to upgrade to the pro. It was the first time i had made the move from PC to Mac, but was fairly familiar with the systems having owned an ipod touch for a while and my partner also having a macbook.
4 months on...and i have to say I am really really disappointed with my Macbook pro and certainly not worth over £1000 i paid for it. This is mainly because:
i find that after a while of watching movies (15 - 20 mins), the video starts to "stutter" and the mouse jumps when i try to move it. I thought this was only the case on flash-based websites (like Youtube - although there is no problem on my partners basic macbook) so installed click2flash. I have since come to realise that it also happens whilst watching DVDs etc. I also thought it may be when the battery is low, but it happens even when it is plugged in. I cant understand how it happens on mine but not my partners even though my Pro is supposed to be a high spec (isnt it???)
I use Garageband and often record myself by mic input over the top of backing tracks that i import into the program. I have to record with no effects on my voice to begin with whatsoever , nor the backing track, and have to minimise the garageband window to the dock as when it is open and scrolling, i get the "Part of the project was not played. This project has too many tracks, effects, or notes to be played in real-time." error.
The other day, i noticed my macbook pro would not burn CD-Rs (both music Cds and MP3s) and later realised that i could burn anything up to 6 or so tracks (about 20-25 minutes worth of audio). After trawling the forums, trying slower burn speeds, different brands of CD-R and lens cleaning cds (which froze in my macbook) I still have a faulty disc drive. I have now discovered that the end tracks of some audio cds i have will not play so is obviously something wrong with the drive.
I'm very frustrated and can't help but wonder if maybe i should have just got a £500 windows laptop instead!
Any help and feedback would be much appreciated. Are Apple Support good at dealing with stuff like this? Am i best calling and discussing over the phone or taking it in to a Genius bar? I have also ran all the latest software updates.
Thanks!
Tom
PS - my hardware overview is as follows:
Hardware Overview:
Model Name:          MacBook Pro
Model Identifier:          MacBookPro7,1
Processor Name:          Intel Core 2 Duo
Processor Speed:          2.4 GHz
Number Of Processors:          1
Total Number Of Cores:          2
L2 Cache:          3 MB
Memory:          4 GB
Bus Speed:          1.07 GHz
Boot ROM Version:          MBP71.0039.B0B
SMC Version (system):          1.62f6
Serial Number (system):          W8***M
Hardware UUID:          A6DAE6B2-A0CB-56E4-974E-7352CAFCD40C
Sudden Motion Sensor:
State:          Enabled
NVIDIA GeForce 320M:
Chipset Model:          NVIDIA GeForce 320M
Type:          GPU
Bus:          PCI
VRAM (Total):          256 MB
Vendor:          NVIDIA (0x10de)
Device ID:          0x08a0
Revision ID:          0x00a2
ROM Revision:          3533
Displays:
Color LCD:
Resolution:          1280 x 800
Pixel Depth:          32-Bit Color (ARGB8888)
Main Display:          Yes
Mirror:          Off
Online:          Yes
Built-In:          Yes
Display Connector:
Status:          No Display Connected
HARD DRIVE: TOSHIBA MK2555GSXF:
Capacity:          250.06 GB (250,059,350,016 bytes)
Model:          TOSHIBA MK2555GSXF
Revision:          FH405B
Serial Number:                     Y0***T
Native Command Queuing:          Yes
Queue Depth:          32
Removable Media:          No
Detachable Drive:          No
BSD Name:          disk0
Rotational Rate:          5400
Medium Type:          Rotational
Partition Map Type:          GPT (GUID Partition Table)
S.M.A.R.T. status:          Verified
Volumes:
Capacity:          209.7 MB (209,715,200 bytes)
Writable:          Yes
BSD Name:          disk0s1
Macintosh HD:
Capacity:          249.72 GB (249,715,376,128 bytes)
Available:          200.11 GB (200,105,803,776 bytes)
Writable:          Yes
File System:          Journaled HFS+
BSD Name:          disk0s2
Mount Point:          /
DISC DRIVE: MATSHITADVD-R   UJ-898:
Model:          MATSHITADVD-R   UJ-898
Revision:          HC10
Serial Number:                  UK***B
Native Command Queuing:          No
Detachable Drive:          No
Power Off:          Yes
Async Notification:          No
<Edited by Host>

>the video starts to "stutter" and the mouse jumps when i try to move it.
That's the fault of the video format you are viewing. It probably caches itself to the hard disk, and the sudden motion sensor gets triggered by the hard drive, if you give it any innertia. You could create a RAM Disk with any of a number of solutions you can Google.
And DVD drives don't like being bounced around.   See what I have to say about CD failure below too.   Anything can cause a disc to get unbalanced, and not play back right.   I would not attempt to play DVDs while the machine is in motion, as you can damage the DVD drive of any machine that is.
Garageband has its own forum here: https://discussions.apple.com/community/ilife/garageband where someone can tell you if there is a setting you missed to improve the recordings.
CD Burning is a menace throughout the industry because a lot of media is not very high quality. See my FAQ*:
http://www.macmaps.com/cdrfailure.html

Big Disappointment with iMac Intel (Late 2006) and Apple ProCare.

I've been a Mac user, Mac enthusiast, and Mac advocate for over 15 years. I've owned multiple Macs. One of my latest acquisitions was an Intel iMac in October 2006.
A few weeks ago, the iMac started freezing and shutting down intermittently. After days of online discussions trying to figure out the problem, I finally ran out of patience, and took the iMac to my local Apple Store on 7/23/07.
Two days later, I was told that the Logic Board needed to be replaced. It's been two weeks, and every time I contact the Apple Store, I am told that they are still waiting for the part.
Meanwhile I am left without the main computer in my house, where I store all my documents, music, photos and videos. In addition, I have a ProCare membership, and even purchased the Extended 3-year warranty. In this age of instant communication and express delivery, I cannot understand why it would take two weeks to get a part from Apple.
I am very disappointed with the Apple Care for a company with such a high reputation for service.
What are my rights as a consumer? How long do I have to wait before they offer me a replacement. How do I go about requesting a replacement?

"The question still remains: How long am I going to be in repair mode before the Apple store decides to offer a replacement?"
Hello Herold Merisier!
The answer is that since each case may be different, there is no real set policy in this regard, with decision making and customer satisfaction in the hands of managers.
I'm surprised to hear that there is any difficulty at all getting that logic board. I just don't believe that there is any shortage, and it does not take two weeks to get one there, unless no one cares about you, which would be an unacceptable attitude. There must be something else at play in this situation.
I would guess that due to an inability to handle the work in-Store, the repair of your iMac has been handed over to an AASP, either to be performed at the AASP or somewhere on the Store premises.
Due to the disruption of the iPhone events, the repair of your iMac might have dropped off the radar screen of the Apple Store's Manager, and also of the Manager of the AASP. The problem may be an overworked AASP (not your fault), with some lower level employee there trying to pass the buck back to the Store through their lower level employees, and then on to you.
If such is the case, the job of Managers and Assistant Managers is to be aware of such things and manage them, therefore your circumstance is extremely disappointing. The first thing to do is not to try and lay blame, but make certain that the Store Manager is personally aware of your situation, and (unless you know it's already been done) to ask that all your paperwork details be verified - that your warranty and AppleCare are actually registered and in effect for your iMac, that your ProCare is recognized as being on the record, and that your iMac's repair is not accidentally misplaced, but will now be given Priority. In doing that, someone might discover the cause of your delay.
I would guess that the Manager of your Apple Store is also not aware of your exact situation, as it almost sounds as if the Manager is on vacation, or something very much worse:(
Considering the iMac product line and the age and needs of your iMac, the cost to Apple and the Manager of the Apple Store to fully satisfy you in this case will be absolutely negligible. If it's possible for you to speak to the Store Manager today or tomorrow, I'd be surprised if your iMac, or a replacement, isn't in your hands by Wednesday at the latest.
If you are unable to speak to the actual Store Manager, and if the Assistant Manager to whom you then speak is unable or unwilling to resolve this for you within 24 hours, you should call AppleCare's toll free number and ask to speak to an AppleCare Manager about your lack of service problem and what the bottleneck might possibly be.

Disappointed with product introduction

I am new to FrameMaker. Based on its popularity and others' comments, I'm sure it is a fascinating, feature-packed program that can do a lot for me in my technical writing. However, I am disappointed with Adobe's lack of introduction to the product. Any product should come with material that tells me what is special about it and who is meant to use it. It should also have sample work to show what can be done with the product. Instead, Adobe begins with a Getting Started with FrameMaker that introduces the user interface and screen basics, which are not yet of concern at this introductory stage. Note also that there is a section called "What's new in FrameMaker 9", clearly oriented to past users, but totally ignoring the need of new users to learn about the essence of FrameMaker.
I hope the folks at Adobe are listening and will provide some introductory material. I would be most thankful for it.

hmm63 wrote:
I am new to FrameMaker. Based on its popularity and others' comments, I'm sure it is a fascinating, feature-packed program that can do a lot for me in my technical writing. However, I am disappointed with Adobe's lack of introduction to the product. Any product should come with material that tells me what is special about it and who is meant to use it. It should also have sample work to show what can be done with the product. Instead, Adobe begins with a Getting Started with FrameMaker that introduces the user interface and screen basics, which are not yet of concern at this introductory stage. Note also that there is a section called "What's new in FrameMaker 9", clearly oriented to past users, but totally ignoring the need of new users to learn about the essence of FrameMaker.
I hope the folks at Adobe are listening and will provide some introductory material. I would be most thankful for it.
I agree that it's hard to find good getting started training materials in the FrameMaker package that you buy. Some versions of FrameMaker were shipped with a training disk, or with training materials on the main disk. I'm not sure if recent versions do.
Recently some Adobe products have come with a 30-day free subscription to Lynda.com online training. Sometimes there's something in the package that tells you about these goodies, and other times you'll get email that tells you about them. You probably have to register your software at Adobe.com. You'll need to create an Adobe user account (free) if you don't have one. The adobe.com site isn't easy to find your way around. On the home page, type register in the search box at the top right, click Product Registration, and the registration log-in page appears. You can create an account if you need to.
Search Google for terms like "adobe.tv framemaker tutorial," "free online video training framemaker," and "framemaker training resources" without quotes for some good links. These searches include content from the official adobe.com site as well as others.
Forum participants are users who volunteer to help others in the community, as they've been helped - passing a torch. You're always welcome to post questions here. It's most helpful to would-be helpers if you state the subject of your question clearly, one question or problem per message thread. And, provide your exact version of FrameMaker; it's the version number (like 9.1) and the build number (pxxx) displayed with Help > About FrameMaker.
And, you can help others who struggle to find good introductory material in the package by posting a formal request at https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform.
HTH
Regards,
Peter
Peter Gold
KnowHow ProServices

E4200 - Disappointed with lack of external HD support

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