E4200 v1 - NAT issue - and more....

Please bear with me, I try to make things work - but my skills are not enough for this... Please help anyone..
2 things:
#1)
I want to Disable NAT on my E4200 v1 with latest FW, since already my ADSL modem does this,... or the other way around - but it does not make much sense they both do it...
My problem is how to set up the static route..
ADSL modem
IP:192.168.01 (GT784WN) with NAT enabled, and all other filters disabled.
E4200
Internet IP: 192.168.0.2
GW: 192.168.0.1
LAN IP: 192.168.1.1
How should I set up the static route on E4200 for things to work with NAT disabled?
Would it make sense to disable NAT on the cable modem instead - and let E4200 handle that?
If so - how would the routing have to be configured?
#2)
All my computers are connected to E4200, some with wire and some wireless....
In Windows, Explorer, Network - On top there is supposed to be a list with recognized "Computers",
What I see, varies A LOT....
I always see the computer itself: MYFS01,
and I always see the E4200 (MyHUB) (why this is here I don't understand either - I have Media services disabled in E4200)
If I unplugg the E4200 from power... and plug back in again,.. I get ALL Computers listed... Backup device connected via LAN, some WiFi connected devices including my PlayBook,... - but after some time, anything from a few minutes to an hour - most "computers" dissapear from the list - and won't get back until I unplug the E4200.. A reboot of any of the computers does not work either...
I have noticed - that When the list of "computers" in Windows are reduced, I am unable to do a "net view" from my main computer (MYFS01), but after I reboot the E4200, and devices pops up again,... doing a "net view" show all the computers...
Also - While they do not show up in Windows Explorer, I can still access ALL computers and devices - with both \\IP access or \\computername ...
To test, I then took away the E4200 and used ONLY the ADSLmodem (GT784WN) - and I see all Computers always...
Now I don't understand anything - I first thought this was a Windows 7 issue, but - since it seems to be working with another Switch/router - I suspect the E4200 to be the bad one... but - I could of course be wrong,,,,
ANY assistance would be appreciated...
thanx

You are correct. You do NOT want double NAT'ing going on.
You need to put your GT784WN into bridge mode.
Perform a Google search on "GT784WN bridge mode". I found some good links that looked like they would help you do this.
Putting your GT784WN into bridge mode will turn it into modem only. You should also turn off all firewall, security, uPnP, wireless, etc settings on the GT784WN. You need to dumb it down as much as possible. The E4200 v1 needs to do all the work.
This is exactly what I did with my Arris cable DOCSIS 3.0 router.

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CS4 - Layers Display Issue and more

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here another scientist.
Firmware is reversible by reflashing it ... it just
need another set of istruction in binary package.
My ISSUE is related ONLY with firmware,
mathematically.
Actually that's only partially true. It's only reversible by reflashing if someone has released the "reflash" package, which Apple has not. And so long as the changes it made allow a rollback of sorts. Many firmware updates will very clearly state that they can not be removed or undone. So... in your case, the previous poster was correct... it is impossible, through software to reflash your MacBook firmware
Go ahead and try to even reload the firmware, your MacBook knows it is already updated and will not allow the firmware to be reflashed.
Please, put your energy towards some other project, the SMC Firmware update, no matter how "coincidental" the timing of your RSD was, is not the root cause of the RSD.
BTW - I will echo the same comments about your experience with the so called Apple Genius, he's a tool
Call Apple or go to the Store and speak with someone else, in fact ask the Apple Genius if he is familar with the MacBook Random Shutdown. If he is not, ask to speak with one that is. The Apple Genius I spoke with was indeed familar with the problem and was simply great in processing my repair. Every instance so far has been related to a hardware problem.
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After installing a new HD I get this when repairing permissions:
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Group differs on "Applications/Utilities/AirPort Utility.app/Contents/Resources/pl.lproj/AAUAdvanced.nib/keyedobjects.nib", should be 0, group is 80.
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Permissions differ on "Applications/Utilities/AirPort Utility.app/Contents/Resources/pl.lproj/AAUAssistant.nib/keyedobjects.nib", should be -rw-r--r-- , they are -rw-rw-r-- .
Repaired "Applications/Utilities/AirPort Utility.app/Contents/Resources/pl.lproj/AAUAssistant.nib/keyedobjects.nib".
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Repaired "Applications/Utilities/AirPort Utility.app/Contents/Resources/pl.lproj/AAUDocument.nib/keyedobjects.nib".
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And on and on.
I have two user logins. One has admin privileges and the other does not. Could this be an issue?
I also connect to a Facilis Shared File System via fiber channel which I have read and write permissions to. This mounts at start up. Maybe this is the issue?
Thanks for the help in advance!

you are having it sounds like the same problem(s) you had before with this.
Did you clean install? start from scratch? clone with SuperDuper? Run Disk Warrior?
Made sure that the Get Info for the destination system volume has "ignore ownership" not selected? it shouldn't be anyway with an install or internal hard drive.
Hopefully this is brand not a GREEN variety drive?
It is normal for some messages to show when running REPAIR PERMISSIONS and I'm not sure what you installed or why AirPort and others are listed.
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Console Gaming - NAT Issues - Workaround and Solut...

I've already used the BT Broadband Contact Us, to raise this issue. They said it was beyond them and that they'd forward me an address for a technical forum. They've not managed to do so yet, so I'm trying here.
Problem:
NAT hole punching regularly fails between peers/players, manifests as "Cannot chat to player due to NAT Issues" on many different broadband routers.
TL/DR:
The BT Home Hub iptables INPUT chain should have a default action of DROP and not REJECT.
Long Version:
I'm a network engineer and programmer analyst and have been for approaching two decades. I'm also a gamer. I'm regularly frustrated by NAT Issue errors while trying to play online games with my friends.
Frustrated for so long, we decided to start analysing the problem. Using packet captures and simulations, we have reproduced the problem and identified dubious logic in the netfilter conntrack module in the Linux kernel.
When it works:
When using a Playstation 4 to play Destiny, using either in-game or PS Party chat, each console uses a NAT discovery service to find it's external IP address and make an educated guess as to whether there is port translation.
At the end of this process, each Player Console receives IP/Port pairs for the other players, they then emit UDP from their desired port to the IP/Port pair of each of the other Players. These UDP packets pass through their NATing routers and establish conntrack entries for the source ip/port, destination ip/port and protocol (here on referred to as five-tuple) with NAT associations with the console's LAN ip address and port; this is the hole-punching.
All being well, each players console has created an association for each of the other players packets to come back through and then they are able to send each other data on these ports.
When it doesn't work:
However, here's the race condition: if player B's packet reaches player A's router before player A has sent theirs, there is no NAT association, no conntrack entry for the 5-tuple. The incoming packet instead considered as intended for the router.
The iptables configuration on the router says that the packet is not allowed and REJECTs it, sending an ICMP destination unreachable packet in response. This reply is then inspected by conntrack, which decapsulates is and erroneously creates a conntrack entry for the 5-tuple.
Now when Player A's console does manage to send it's own hole punching UDP packet, the 5-tuple for the desire hole is associated with the router's ICMP destination-unreachable. So Player A's packet can't have the desired port number and is renumbered to the first available port (e.g. 1025). Player B's subsequent packets to A follow the conntrack entry started by the ICMP destination-unreachable and are sent to the router which continues to reject them.
How to fix this mess
Linux conntrack
Arguably the decapsulation of the ICMP payload and the usage of it to create a conntrack entry is erroneous. The ICMP unreach should not stop the port from being used by a NAT client.
This will take a long time to fix and when fixed may never be back-ported to home routers which may never see new firmware again anyway.
Modify the routers configuration
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Disable the "firewall" and put your console in the "DMZ"
These are terms borrowed from the Home Hub 3 admin interface. If you set your console as the "DMZ", it will receive any internet traffic that isn't associated with an already established flow. Actually at this point I'm not certain whether or not you *have* to set the "firewall" to disabled. It depends on how the "firewall" is implemented.
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In closing
Race-conditions depend on timings. This one is exacerbated by low latency between players. In this case the difference between server<->PlayerA and server<->PlayerB latencies has to be lower than the PlayerA<->PlayerB latency. If PlayerA and PlayerB have low latency between each other they are more likely to suffer from this problem.
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Thanks for reading.
Matt

Welcome to this forum.
This is a customer to customer forum only,
This is where customers help each other get the most out of BT products & services.
Anything you post here does not go to BT. Although the forum is moderated by BT, not all posts are read.
This is a public forum which can be viewed worldwide, so please do not post any personal information, especially phone numbers, account numbers, fault numbers, address information or email addresses, as this could be used to impersonate you.
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Having a problem with a VPN site trying to communicate to a subnet off my ASA 5505.   The network is simple, VPN IPSEC remote site is 192.168.6.0/24 and I can ping and access hosts on 192.168.10.0/24 (called InfraNet).   I am now trying to allow communications between 192.168.6.0/24 (called FD_net) to 192.168.9.0/24 (called Inside)
The Error:
5          Nov 12 2012          13:52:50                    192.168.9.19                                        Asymmetric NAT rules matched for forward and reverse flows; Connection for icmp src outside:192.168.6.11 dst inside:192.168.9.19 (type 8, code 0) denied due to NAT reverse path failure
I understand this is a NAT issue; but I not seeing the error and could use a second set of eyes.   Here's my current running configuration.
: Saved
ASA Version 8.3(2)
hostname fw1
domain-name xxxxxxxx.xxx
enable password <removed>
passwd <removed>
names
interface Vlan1
description Town Internal Network
nameif inside
security-level 100
ip address 192.168.9.1 255.255.255.0
interface Vlan2
description Public Internet
nameif outside
security-level 0
ip address 173.xxx.xxx.xxx 255.255.255.248
interface Vlan3
description DMZ (CaTV)
nameif dmz
security-level 50
ip address 192.168.2.1 255.255.255.0
interface Vlan10
description Infrastructure Network
nameif InfraNet
security-level 100
ip address 192.168.10.1 255.255.255.0
interface Vlan13
description Guest Wireless
nameif Wireless-Guest
security-level 25
ip address 192.168.1.1 255.255.255.0
interface Vlan23
nameif StateNet
security-level 75
ip address 10.63.198.2 255.255.255.0
interface Vlan33
description Police Subnet
shutdown
nameif PDNet
security-level 90
ip address 192.168.0.1 255.255.255.0
interface Ethernet0/0
switchport access vlan 2
interface Ethernet0/1
switchport trunk allowed vlan 1,5,10,13
switchport trunk native vlan 1
switchport mode trunk
speed 100
duplex full
interface Ethernet0/2
switchport access vlan 3
interface Ethernet0/3
interface Ethernet0/4
switchport trunk allowed vlan 1,10,13
switchport trunk native vlan 1
switchport mode trunk
interface Ethernet0/5
switchport access vlan 23
interface Ethernet0/6
shutdown
interface Ethernet0/7
switchport trunk allowed vlan 1
switchport trunk native vlan 1
switchport mode trunk
shutdown
banner exec                     Access Restricted to Personnel Only
banner login                     Access Restricted to Personnel Only
ftp mode passive
clock timezone EST -5
clock summer-time EDT recurring
dns server-group DefaultDNS
domain-name xxxxxxx.xxx
same-security-traffic permit inter-interface
object network obj_any
subnet 0.0.0.0 0.0.0.0
object service IMAPoverSSL
service tcp destination eq 993
description IMAP over SSL
object service POPoverSSL
service tcp destination eq 995
description POP3 over SSL
object service SMTPwTLS
service tcp destination eq 465
description SMTP with TLS
object network obj-192.168.9.20
host 192.168.9.20
object network obj-claggett-https
host 192.168.9.20
object network obj-claggett-imap4
host 192.168.9.20
object network obj-claggett-pop3
host 192.168.9.20
object network obj-claggett-smtp
host 192.168.9.20
object network obj-claggett-imapoverssl
host 192.168.9.20
object network obj-claggett-popoverssl
host 192.168.9.20
object network obj-claggett-smtpwTLS
host 192.168.9.20
object network obj-192.168.9.120
host 192.168.9.120
object network obj-192.168.9.119
host 192.168.9.119
object network obj-192.168.9.121
host 192.168.9.121
object network obj-wirelessnet
subnet 192.168.1.0 255.255.255.0
object network WirelessClients
subnet 192.168.1.0 255.255.255.0
object network obj-dmznetwork
subnet 192.168.2.0 255.255.255.0
object network FD_Firewall
host 74.94.142.229
object network FD_Net
subnet 192.168.6.0 255.255.255.0
object network NETWORK_OBJ_192.168.10.0_24
subnet 192.168.10.0 255.255.255.0
object network obj-TownHallNet
subnet 192.168.9.0 255.255.255.0
object network obj_InfraNet
subnet 192.168.10.0 255.255.255.0
object-group service EmailServices
description Normal Email/Exchange Services
service-object object IMAPoverSSL
service-object object POPoverSSL
service-object object SMTPwTLS
service-object tcp destination eq https
service-object tcp destination eq imap4
service-object tcp destination eq pop3
service-object tcp destination eq smtp
object-group service DM_INLINE_SERVICE_1
service-object object IMAPoverSSL
service-object object POPoverSSL
service-object object SMTPwTLS
service-object tcp destination eq pop3
service-object tcp destination eq https
service-object tcp destination eq smtp
object-group service DM_INLINE_SERVICE_2
service-object object IMAPoverSSL
service-object object POPoverSSL
service-object object SMTPwTLS
service-object tcp destination eq https
service-object tcp destination eq pop3
service-object tcp destination eq smtp
object-group network obj_clerkpc
description Clerk's PCs
network-object object obj-192.168.9.119
network-object object obj-192.168.9.120
network-object object obj-192.168.9.121
object-group network TownHall_Nets
network-object 192.168.10.0 255.255.255.0
network-object object obj-TownHallNet
object-group network DM_INLINE_NETWORK_1
network-object 192.168.10.0 255.255.255.0
network-object 192.168.9.0 255.255.255.0
access-list outside_access_in extended permit object-group DM_INLINE_SERVICE_2 any interface outside
access-list outside_access_in extended permit object-group DM_INLINE_SERVICE_1 any host 192.168.9.20
access-list StateNet_access_in extended permit ip object-group obj_clerkpc any
access-list outside_2_cryptomap extended permit ip object-group DM_INLINE_NETWORK_1 object FD_Net
pager lines 24
logging enable
logging asdm debugging
logging mail errors
logging from-address hostmaster@xxxxxxxxx
logging recipient-address john@xxxxxxxxx level errors
mtu inside 1500
mtu outside 1500
mtu dmz 1500
mtu Wireless-Guest 1500
mtu StateNet 1500
mtu InfraNet 1500
mtu PDNet 1500
no failover
icmp unreachable rate-limit 1 burst-size 1
asdm image disk0:/asdm-635.bin
no asdm history enable
arp timeout 14400
nat (InfraNet,outside) source static TownHall_Nets TownHall_Nets destination static FD_Net FD_Net
nat (inside,outside) source static TownHall_Nets TownHall_Nets destination static FD_Net FD_Net
object network obj_any
nat (inside,outside) static interface
object network obj-claggett-https
nat (inside,outside) static interface service tcp https https
object network obj-claggett-imap4
nat (inside,outside) static interface service tcp imap4 imap4
object network obj-claggett-pop3
nat (inside,outside) static interface service tcp pop3 pop3
object network obj-claggett-smtp
nat (inside,outside) static interface service tcp smtp smtp
object network obj-claggett-imapoverssl
nat (inside,outside) static interface service tcp 993 993
object network obj-claggett-popoverssl
nat (inside,outside) static interface service tcp 995 995
object network obj-claggett-smtpwTLS
nat (inside,outside) static interface service tcp 465 465
object network obj-192.168.9.120
nat (inside,StateNet) static 10.63.198.12
object network obj-192.168.9.119
nat (any,StateNet) static 10.63.198.10
object network obj-192.168.9.121
nat (any,StateNet) static 10.63.198.11
object network obj-wirelessnet
nat (Wireless-Guest,outside) static interface
object network obj-dmznetwork
nat (any,outside) static interface
object network obj_InfraNet
nat (InfraNet,outside) static interface
access-group outside_access_in in interface outside
access-group StateNet_access_in in interface StateNet
route outside 0.0.0.0 0.0.0.0 173.166.117.190 1
route StateNet 10.0.0.0 255.0.0.0 10.63.198.1 1
timeout xlate 3:00:00
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
timeout tcp-proxy-reassembly 0:01:00
dynamic-access-policy-record DfltAccessPolicy
http server enable 5443
http 192.168.9.0 255.255.255.0 inside
http 74.xxx.xxx.xxx 255.255.255.255 outside
no snmp-server location
no snmp-server contact
snmp-server enable traps snmp authentication linkup linkdown coldstart
crypto ipsec transform-set ESP-3DES-SHA esp-3des esp-sha-hmac
crypto ipsec security-association lifetime seconds 28800
crypto ipsec security-association lifetime kilobytes 4608000
crypto map outside_map 2 match address outside_2_cryptomap
crypto map outside_map 2 set pfs
crypto map outside_map 2 set peer 173.xxx.xxx.xxx
crypto map outside_map 2 set transform-set ESP-3DES-SHA
crypto map outside_map interface outside
crypto isakmp enable outside
crypto isakmp policy 10
authentication pre-share
encryption 3des
hash sha
group 2
lifetime 86400
telnet 192.168.9.0 255.255.255.0 inside
telnet timeout 5
ssh 192.168.9.0 255.255.255.0 inside
ssh timeout 5
console timeout 0
dhcpd dns 208.67.222.222 208.67.220.220
dhcpd lease 10800
dhcpd auto_config outside
dhcpd address 192.168.2.100-192.168.2.254 dmz
dhcpd dns 8.8.8.8 8.8.4.4 interface dmz
dhcpd enable dmz
dhcpd address 192.168.1.100-192.168.1.254 Wireless-Guest
dhcpd enable Wireless-Guest
threat-detection basic-threat
threat-detection statistics host number-of-rate 2
threat-detection statistics port
threat-detection statistics protocol
threat-detection statistics access-list
no threat-detection statistics tcp-intercept
ntp server 63.240.161.99 source outside prefer
ntp server 207.171.30.106 source outside prefer
ntp server 70.86.250.6 source outside prefer
webvpn
group-policy FDIPSECTunnel internal
group-policy FDIPSECTunnel attributes
vpn-idle-timeout none
vpn-tunnel-protocol IPSec l2tp-ipsec
username support password <removed> privilege 15
tunnel-group 173.xxx.xxx.xxx type ipsec-l2l
tunnel-group 173.xxx.xxx.xxx general-attributes
default-group-policy FDIPSECTunnel
tunnel-group 173.xxx.xxx.xxx ipsec-attributes
pre-shared-key *****
smtp-server 192.168.9.20
prompt hostname context
call-home
profile CiscoTAC-1
no active
destination address http https://tools.cisco.com/its/service/oddce/services/DDCEService
destination address email [email protected]
destination transport-method http
subscribe-to-alert-group diagnostic
subscribe-to-alert-group environment
subscribe-to-alert-group inventory periodic monthly
subscribe-to-alert-group configuration periodic monthly
subscribe-to-alert-group telemetry periodic daily
Cryptochecksum:e4dc3cef0de15123f11439822880a2c7
: end
Any ideas would be appreciated.
John

I don't see any inspection-commands in your config. Is there a reason for not using any of them?
If your problem is only with ICMP, then you should enable at least icmp-inspection. You can do that easiely with the legacy command " fixup protocol icmp"
Sent from Cisco Technical Support iPad App

So my airport extreme recently had some nat/dns issue and in the airport utility displayed a warning about it and to correct it. I wasn't sure what to do so i pressed the resolve icon and now my guest network is not working.

So my airport extreme recently had some nat/dns issue and in the airport utility displayed a warning about it and to correct it. I wasn't sure what to do so i pressed the resolve icon and now my guest network is not working.

Anytime you change networking hardware, it is always a good idea to perform a complete power recycle of your networking components.
I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
Disconnect the AirPort base station from the Internet broadband modem.
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
Power-up your computer(s).
In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.

An E4200 "MegaThread" - FAQ, Issues, How to, etc

Hi Cisco Community! I've taken it on myself to make a kind of "mega-thread" for the E4200, because I see that there are a bunch of questions scattered around the forum, and (perhaps it's just me personally) I'd love to see things grouped together as one nice reference. I'm new to the forum, and to the E4200, but I'm loving it so far. I'm not a forum mod or anything like that, I just thought it'd be nice to gather the issues/questions that Ive seen.
Let's talk about the E4200!
The Cisco E4200 is the latest high-end consumer router from LinkSys/Cisco, released in January of this year.
**Whare are all of the vital stats for the E4200?
See this web page: http://homestore.cisco.com/en-us/Routers/Linksys-E4200-MaximumPerformance-Wirelessn-router_stcVVprod...
**Which hard drives / flash drives work with the E4200?
Here's a "tested" list: http://www6.nohold.net/Cisco2/ukp.aspx?pid=80&app=vw&vw=1&login=1&docid=0542deb2fe8c469383f8c59723d2...
Basically, any external drive (including ones you put together yourself) should work with the E4200, as long as you're using a drive formatted in FAT32, NTFS, or HFS+.
**Can I wall mount the E4200?
No, there are not any screwholes in the bottom of the device. It's a common question though, because Cisco hasn't released any pictures of the bottom of the device.
**Can I use a USB hub to connect more than 1 hard drive/flash drive device to the E4200?
No, the USB hub will not be recognized by the router, therefore, the devices connected to the hub will not be recognized.
**Why is the light on the top of the router blinking?
Most times it's normal, and I list normal operation below. HOWEVER...
There seems to be an issue in the 1.0 firmware that's been reported in these and other forums. There is a concern that this is a security risk. The thinking is that the router is stuck in "Wireless Protected Setup" mode, and waiting for connections. Some / several users have reported that turning OFF WPS and going to "manual" mode (page 12 of manual) fixes the issue. CISCO HAS NOT COMMENTED ON THIS ISSUE, and we REALLY want some information.
You might get a blinking light that doesn't mean anything. The blinking light, either in error, or as a part of normal operation, doesn't seem to affect performance.
Here's the "official/normal" reasons the light blinks:
Wi-fi protected setup- When you're setting up a device, it's supposed to blink every two seconds. If there's an error, it flashes quickly.
Upgrades, Resets, power on - The light should flash slowly in these conditions.
**The logging functions aren't working the way I expect / aren't working.
This is also an issue that has been reported in these forums. So far, it's unknown if this is an issue with the firmware, or how people have configured their routers. At a minimum, the logs in this device are a lot more "skimpy" than other routers on the market.
**What issues are Cisco / Linksys aware of?
Check this page: http://www6.nohold.net/Cisco2/ukp.aspx?pid=80&app=vw&vw=1&login=1&docid=3ba1589dc0734ff7978c9e9203d0...
Most of the issues that Cisco are aware of are display issues with the internal Web interface, for instance, you can make a wireless password long enough to break the layout of the page.
**The Web interface shows two wireless networks, with the same name, is this correct?
YES, always make sure that the 5Ghz network and the 2.4Ghz network have the same name. If you're using manual setup for shared keys, make the keys the same. This enables your clients to roam between the two network types without reconnecting.
**The router is hot. Is this normal?
The processor in the E4200 runs hotter than room temperature. In the first month or so of release, some people have reported that the router runs "hot" - most experience that the bottom of the router is warm to the touch.
**I'm comparing routers - which is better, the Netgear 3700 series, or the Cisco E4200?
You're in a E4200 thread, we're a bit biased. But as objectively as possible, it's my recommendation you check out the E4200.
Netgear's 3700 series routers are currently experiencing several firmware issues (1.0.0.6 in the v2 of the router, 6.98 in the v1 of the router). These issues are causing disconnects, slowness in the DLNA server (USB hard drive connection), and several versions of the device's firmware have port forwarding issues. That said, the 3700 has some highlights over the E4200:
1. You can flash the firmware to an open source firmware. Several are reporting that fixes many issues, but is more complex than the default interface. It's also a "power user" solution, so be comfortable with your know-how before attempting.
2. There's a few "known good" firmware releases for the 3700 that solve issues, but they are only compatible with the v1 of the 3700 (mostly off the market by now).
3. The web interface has more options in the 3700.
4. The forum community at Netgear seems to be really good.
The E4200 has been generally very well recieved, has had two issues that don't seem to affect performance (blinking light on top, logging failures), has a 90 day return policy, has a wireless download throughput of over 50M (blows away all other routers in this class), and generally speaking, out performs other routers in wired tests (anecdotal reports from forum users). The E4200 also has a couple more options than the 3700, like being able to translate a port when doing port forwarding.
The E4200 is much newer than the 3700 series. It's generally accepted that we'll start to see more issues soon, as more people adopt the product. Those issues COULD be deal breakers, who knows.
Several people are taking a "wait and see" approach right now, but others (myself included) jumped from the 3700 to the E4200 because of gaming and other issues. Anecdotally, I love the E4200!
Some folks are waiting for the next Netgear router, the WDNR4000. I needed a router now.
**There are several screens under Storage. What does each do?
Disk- Disk makes a Network share (SMB share). This is good for computer devices on your network. Although you can make the shares authenticated, the default is that everyone has read / write access to the folders on your disk. The default location for your disk will be \\192.158.1.1\PARTITIONNAME (where PARTITIONNAME is the name of the share, which in turn is by default named the same as the partition; you can edit this name). This screen also allows you to remove the disk drive safely from the router.
Media Server- dedicated devices, like the Xbox 360, Playstation 3, several HDTVs, and more (including your computer) can stream music and video from your disk using the Media Server option. The router uses a service called Twonky to create a DLNA server that you'll see listed in the video tab of your Xbox or PS3. In this tab, you can specify how often the router should look for new videos on the disk, what to share, and what to call your media server.
FTP Server - You can also run an FTP server, for devices that can't access the disk any other way.
Admin - User management.
**Quality of Service - what does it do, how do I set it up?
QoS allows traffic through your router based on how important it is to you. For instance, if your games are more important than downloading files, you can apply QoS to ensure that traffic for your games always gets through despite the downloads.
QoS is automatically applied for wireless devices that support a standard called WMM. You don't have to do a thing to apply this.
For games, you'll need to add either applications or devices that get highest priority. If you have an Xbox or PS3, you can "set it and forget it" by doing a MAC address rule, and adding your Xbox/PS3 as the highest priority device on your network. If you want fine grained control over ports, etc - check from page 38 of the manual for details on configuring your applications. If you don't have the manual, it's available for download here: http://homedownloads.cisco.com/downloads/userguide/E4200_V10_UG_NC.pdf
**How do I get an "Open NAT" on Xbox Live / PSN with this router?
Many users will be plesantly suprised that the default settings of this router allow both the Xbox and PS3 through, usually with zero issues on NAT! That said, if need be, you can do either Port Forwarding or Port Triggering.
Port Forwarding - use this if you've added "Address reservation" for your PS3 or Xbox, AND you only have ONE (of each) in your house.
Port Triggering - use this if you have 2 or more Xboxes, 2 or more PS3s, and you need all to connect simultaneously.
Check starting at Page 36 for more information on Port Forwarding/Triggering.
On Xbox Live, you'll want to open the following ports: 88,3074,1863, and 53.
On PSN, open: 5223, 3478, 3479, 3658
Check http://portforward.com/cports.htm for more games / information.
**Does anyone know how to check what devices are connected to the E4200 via WIRELESS?
Go into Status -> Local Network , and click on the "DHCP Client Table" button. (thanks kirkh)
**How does Guest access work?
Guest network access is an unencrypted wireless network that does not have access to your LAN. You can assign the guest network any password you choose. When a user connects to the guest network, they must then load a web browser. When they load the web browser, they'll be asked to enter the guest network password.
Guest access is defined in more detail in the user manual, page 18.
*****Conclusion*****
I'll post more as more questions / items come up. Unfortunately, we can't edit posts, so please note that information in this post is as accurate as I know it to be as of 1/25/2011.
I invite other forum members to post question / answer format items, or generally discuss below. I hope this helps some people, and I hope this doesn't seem excessive.

**Does DHCP have to be on in the router to properly enable the Guest Network?
Yes. No DHCP, no guest network.
**How do I access the disk from iPhone, iTouch, iPad, Android, or Blackberry?
Any application which allows you to access network resources will allow you to access the file share portion of the shared disk. On Android, ES File Explorer allows you to access files, for example. There are several apps available on the iPhone, such as NetPortal. On Blackberry, try the FILES app.
**Can multiple people access the shared hard drive at the same time?
Yes, I've successfully streamed a movie to 4 devices simultaneously without any drops!
**Port forward to broadcast for WOL (Wake On LAN)? I want to wake up my computer from the Internet, how do I do this?
The current method isn't the BEST, but it seems to work: You must reserve a DHCP address for the computer you want to wake in the DHCP reservation screen (basic setup page). You must also put in the port forwarding rule for UDP port 6 or 7 to that computer, port being depending on your magic packet software. Currently, this allows for the Wake On Lan to work as long as the ARP table isn't flushed. Because the magic packet is supposed to be pointed at the broadcast address, it's important to open the port to the broadcast address, but the JavaScript on the port forwarding page disallows this action. Some people have intercepted the HTML on previous LinkSys routers (on the port forwarding screen) to... Forum members will likely be trying this method on the E4200 soon - I'm not going to, as I don't have a need for WOL (let me know how it goes).
**Is there a way to transfer settings from an old router to the E4200, like port forwarding, WEP/WPA keys, etc?
No, there's no automatic way to transfer the settings. Many of your old settings (WEP, HAHAHA) are obsolete anyway.
**Is the E4200 DLNA certified?
If it's not directly certified, it doesn't really matter. The media server seems to work with everything I've thrown at it - Xbox, PS3, Media Center, etc etc Technically, the box and the ad materials all state "UPnP AV Media Server", not specifically DLNA, so it's probably not actually certified at this point. The server is TwonkyServer it looks like (the icon is the same T icon).

I want a new and more powerful (non-Apple) wireless router but I still want to use my existing Time Capsule to continue with my Time Machine backups and I still need the Time Capsule's Network Attached Storage (NAS) features and capabilities

THE SHORTER STORY
My goal is to successfully use my existing Time Capsule (TC) with a new and more powerful wireless router. I need a new and more powerful wireless router in order to reach a distant Denon a/v receiver that is physically located in a master bedroom some 50 feet away from my modem. I need to provide this Denon a/v receiver with an Internet connection so that it can obtain its firmware updates and I need to connect this Denon a/v receiver to my network in order to use its AirPlay feature. I believe l still need the TC's Network Attached Storage (NAS) features because I am not sure if the new wireless router will provide me with the NAS like features / capabilities I need to share files between my two Apple laptops with OS X 10.8.2. And I know that I absolutely need my TC's seamless integration with Apple's Time Machine (TM) application in order to continue to make effortless backups of my two Apple laptops. To my knowledge nothing works with TM like Apple's TC. I also need the hard disk storage space built into the TC.
I cannot use a long wired Ethernet cable connection in this apartment and I cannot use power-line adapters. I have read that wireless range extenders and repeaters are difficult to successfully set-up and that they will reduce data speeds, especially so when incorrectly set-up. I cannot relocate my modem and/or primary base station wireless router.
In short, I want to use my TC with my new and more powerful wireless router. I need to stop using the TC to connect to the modem. However, I still need the TC for seamless TM backups. I also need to use the TC's built in hard drive for storage. And I may still need the TC's NAS capabilities to share files wirelessly between laptops because I am assuming the new wireless router will not provide NAS capabilities for OS X 10.8.2 (products like this/non-Apple products rarely seem to work with OS X 10.8.2/Macs to provide NAS features and capabilities). Finally, I want to continue to use my Apple laptop and AirPlay to wirelessly access and play my iTunes music collection stored on the TC's hard drive. I also want to continue to use my Apple laptop, AirPlay and Apple TV to wirelessly watch movies and TV shows stored on the additional external hard drive connected to the TC via USB. Can someone please advise on how to set-up my new Asus wireless router with my existing TC in such a way to accomplish all of this?
What is the best configuration or set-up to accomplish my above goals?
Thank you in advance for your assistance!!!
THE FULL STORY
I live in an apartment building where my existing Time Capsule (TC) is located in my living room and serves many purposes. Specially, my TC is at least all of the following:
(1) Wi-Fi router connected to Comcast Internet service via Motorola SB6121 cable modem - currently the TC is the Wi-Fi base station that connects to the modem and has the gateway address to the Internet. The TC now provides the DHCP service for the Wi-Fi network.
(2) Wireless router providing Internet and Wi-Fi network access to several Wi-Fi clients - two Apple laptop computers, an iPod touch, an iPad and an iPhone all connect wirelessly to the Internet via the TC.
(3) Wired Ethernet router providing Internet and Wi-Fi network access to three different devices - a Panasonic TV, LG Blu-Ray player and an Apple TV each use one of the three LAN ports on the back of the TC to gain access to the Internet.
(4) Primary base station in my attempt to extend my wireless network to a distant (located far away) Denon a/v receiver requiring a wired Ethernet connection - In addition to the TC, which is my primary base station, I am also using a second extended Wi-Fi base station (a Netgear branded product) to wirelessly extend my WiFi network to a Denon receiver located in the master bedroom and requiring a wired Ethernet connection. I cannot use a wired Ethernet connection to continuously travel from the living room to the master bedroom. The distance is too great as I cannot effectively hide the Ethernet cable in this apartment.
(5) Time Machine (TM) backup facilitator - I use my TC to wirelessly back-up two Apple laptops using Apple's Time Machine (TM) application. However, I ran out of storage space on my TC and therefore added external storage to it. Specifically, I added an external hard drive to my TC via the USB port on the back of the TC. I now use this added external hard drive connected to the TC via USB as the destination storage drive for my TM back-ups. I have partitioned the added external hard drive, and each of the several partitions all have enough storage space (e.g., each of the two partitions used by TM are sized at three times the hard drive space of each laptop, etc.). Everything works flawlessly.
(6) Network Attached Storage (NAS) - In addition to using the TC's Network Attached Storage (NAS) capabilities to wirelessly back-up two Apple laptops via TM, I also store other additional files on both (A) the hard drive built into the TC and (B) the additional external hard drive connected to the TC via USB (there are additional separate partitions on this drive for these other additional and non-TM backup files).
I use the TC's NAS feature with my Apple laptop and AirPlay to wirelessly access and play my iTunes music collection stored on the TC's hard drive. I also use my Apple laptop, AirPlay and Apple TV to wirelessly watch movies and TV shows stored on the additional external hard drive connected to the TC via USB. Again, everything works wirelessly and flawlessly. (Note: the Apple TV is connected to the network via Ethernet and a LAN port on the back of the TC).
The issue I am having is when I try to listen to music via Apple's AirPlay in the master bedroom. This master bedroom is located at a distance of two rooms away from the TC's current location in the living room, which is a distance of about 50 feet. This apartment has a long rectangular floor plan where each room is connected to the next in a straight line. In order to use AirPlay in the master bedroom I am using a second extended Wi-Fi base station (a Netgear branded product) to wirelessly extend my WiFi network to a Denon receiver located in the master bedroom and requiring a wired Ethernet connection. This additional base station connects wirelessly to the WiFi network provided by my TC and then gives my Denon receiver the wired Ethernet connection it needs to use AirPlay. I have tried moving my iTunes music directly onto my laptop's hard drive, and then I used AirPlay on this same laptop to connect to the Denon receiver. I always get a successful connection and the song plays, but the problem is that the connection inevitably drops.
I live in an apartment building and all of the many wireless routers in this building create a great deal of WiFi interference on both the 2.4 GHz and 5GHz bands. I have tried connecting the Netgear product to each the 2.4 and 5 GHz bands, but neither band can successfully maintain a wireless connection between the TC and the Netgear product. I also attempted to maintain a wireless connection to an iPod touch using the 2.4 GHz band and AirPlay on this iPod touch to play music on the Denon receiver. Again, I was able to establish a connection and successfully play music, but after a few minutes the connection dropped and the music stopped playing. I therefore have concluded that I have a poor wireless connection in the master bedroom. I can establish a connection, but it is intermittent with frequent drops. I have verified this with both laptops by working in the master bedroom for an entire day on both laptops. The Internet connection in this master bedroom proved to drop out frequently - about once an hour with the laptops. The wireless connection and the frequency of its dropout are far worse with the iPod touch and an iPhone.
I cannot relocate the TC. Also, this is an apartment and I therefore cannot extend the range of my network with Ethernet cable (I cannot drill through walls/ceilings, etc.). It is an old building with antiquated wiring and power-line adapters are not likely to function properly, nor can I spare the direct power outlet required with a power-line adapter. I simply need every outlet I can get and cannot afford to block any direct outlet.
My solution is to use a more powerful wireless router. I found the ASUS RT-AC66U Dual-Band Wireless-AC1750 Gigabit Router which will likely provide a better connection to my wireless Internet in the master bedroom than the TC. The 802.11ac band of this Asus wireless router is totally useless to me, but based on what I have read I believe this router will provide a stronger connection at greater distances then my TC. And I will be ready for 802.11ac when it becomes more widely available.
However, I still need to maintain the TC's ability to work seamlessly with TM to backup my two laptops. Also, I doubt the new Asus router will provide OS X 10.8.2 with NAS like features and capabilities. Therefore, I still would like to use the TC's NAS capabilities to share files on my network wirelessly assuming the Asus wireless router fails to provide this feature. I need a new and more powerful wireless router, but I need to maintain the TC's NAS features and seamless integration with TM. Finally, I want to continue to use my Apple laptop and AirPlay to wirelessly access and play my iTunes music collection stored on the TC's hard drive. I also want to continue to use my Apple laptop, AirPlay and Apple TV to wirelessly watch movies and TV shows stored on the additional external hard drive connected to the TC via USB. Can someone advise on how to set-up my existing TC with this new Asus wireless router in such a way to accomplish all of this?
Modem
Motorola SB6121 SURFboard DOCSIS 3.0 Cable Modem
Existing Wireless Router and Primary Wi-Fi Base Station - Apple Time Capsule
Apple Time Capsule MC343LL/A 1TB Sim DualBand (purchased June 2010, likely the Winter 2009 Model)
Desired New Wireless Router and Primary Wi-Fi Base Station - Non-Apple Asus
ASUS RT-AC66U Dual-Band Wireless-AC1750 Gigabit Router
Extended Wi-Fi Base Station - Provides an Ethernet Connection to a Denon A/V Receiver Two Rooms Away from the Modem
Netgear Universal Dual Band Wireless Internet Adapter for TV & Blu-Ray (WNCE3001)
Addition External Hard Drive Attached to the Existing Apple Time Capsule via USB
WD My Book Studio 4TB Mac External Hard Drive Storage USB 3.0
Existing Laptops on the Wireless Network Requiring Time Machine Backups
MacBook Air (11-inch, Mid 2012) OS X 10.8.2
MacBook Pro (13-inch Mid 2010) OS X 10.8.2
Other Existing Apple Products (Clients) on the Wireless Network
iPod Touch (second generation) is model A1288.
iPad (1st generation)
Apple TV (3rd generation) - Quantity two (2)

Thanks Bob Timmons.
In regards to a Plan B, I hear ya brother. I am already on what feels like Plan Z. Getting WiFi to a far off room in an apartment building crowded with WiFi routers is a major pain.
I am basing my thoughts on the potential of a new and more powerful router reaching the far off master bedroom based on positive reviews on cnet.com, pcmag.com and pcworld.com. All 3 of these web sites have reviewed the Asus RT-AC66U 802.11AC wireless router as well as its virtual twin cousin 802.11n router. What impressed me is that all 3 sites rated this router #1 overall in terms of both range and speed (in both the 802.11n and 802.11AC flavors). They tested the router in real world scenarios where the router needed to compete with a lot of other wireless routers. One of the sites even buried this Asus router in a media room with thick walls and inside a media cabinet. This Asus router should be able to serve my 2.4 GHz band wireless clients (iPod Touch and iPhone 4) with a 2.4GHz Wireless-N band offering some 50 feet of dependable range and a 60 Mbps throughput at that range. I am hoping that works, but it's borderline for my master bedroom. My 5 GHz wireless clients (laptops) will enjoy a 5GHz Wireless-N band offering 150 feet of range and a 200 Mbps throughput at that range. I have no idea what most of that stuff means, but I did also read that Asus could reach 300 feet and I got really excited. My mileage may vary of course and I'm sure I'm making some mistakes in my interpretation of their data. However, my Winter 2009 Time Capsule was rated by cnet.com to deliver real world performance of less than that, and 802.11AC may or may not be useful to me someday. But when this Asus arrives and provides anything other than an excellent and consistent wireless signal without drops in the master bedroom it's going right back!
Your solution sounds great, but I have some questions. I'm using OS X 10.8.2 and Airport Utility (version 6.1 610.31) and on its third tab labeled "Wireless" the top option enables you to set "Network Mode" to either:
Create a wireless network
Extend a wireless network
Off
Given your advice to "Turn off the wireless on the TC," should I set Network Mode to Off? Sorry, I'm clueless in regards to how to turn off the wireless on the TC any other way. Can you provide specific steps on how to turn off the wireless on the TC? If what I wrote is correct then what should the rest of this Wireless tab look like, or perhaps it is irrelevant when wireless is off?
Next, what do you mean by "Configure the TC in Bridge Mode?" Under Airports Utility's fourth tab labeled "Network" the top option "Router Mode" allows for either:
DHCP and Nat
DHCP Only
Off (Bridge Mode)
Is your advice to Configure the TC in Bridge Mode as simple as setting Router Mode to Off (Bridge Mode)? If yes, then what should the rest of this "Network" tab look like? Anything else involved in configuring the TC in Bridge Mode or is it really as simple as setting the Router Mode to "Off (Bridge Mode)"?
How about the other tabs in Airport Utility, can they all stay as is assuming I use the same network name and password for the new Asus wireless router? Or do I need to make any other changes to the TC via Airport Utility?
Finally, in regards to your Plan B suggestion. I agree. But do you have a Plan B for me? I would greatly appreciate any alternative you could provide. Specifically, if you needed a TC's Internet connection to reach a far off corner of your home how would you do it? In the master bedroom I need both a wired Ethernet connection for the Denon a/v receiver and wireless Internet connection for the iPhone and iPod Touch.
Power-Line Adapters - High Cost, Blocks at Least One Wall Outlet and Does Not Solve the Wireless Need
I actually like exactly one power-line adapter, which is the D-Link DHP-540 PowerLine AV 500 4-Port Gigabit Switch. This D-Link power-line adapter plugs into your wall outlet with a normal sized plug (regular standard power cord much like any other electronic device) instead of all of the other recommended power-line adapters that not only use at least one wall outlet but also often block the second outlet. You cannot use a power strip with a power-line adapter which is very impractical for me. And everything about my home is strange and upside down. The wiring here is a disaster and I don't have faith in its ability to carry Internet access from the living room to the master bedroom. And this D-Link power-line adapter costs $90 each and I need at least two to make the connection to the Denon A/V receiver. So, $180 on this solution and I still don't have a dependable drop free wireless connection in the master bedroom. The Denon might get its Ethernet Internet connection from the power-line adapter, but if I want to use an iPhone 4 or iPod Touch to stream AirPlay music to the Denon wirelessly (Pandora/iTunes, etc.) from the master bedroom the wireless connection will not be stable in there and I've already spent $190 on just the two power-line adapters needed.
Extenders / Repeaters / Wirelessly Extending the Wireless Network
I have also read great things about the Amped Wireless High Power Wireless-N 600mW Gigabit Dual Band Range Extender (Repeater) SR20000G and the My Net Wi-Fi Range Extender. The former is very powerful and the latter is easier to install. Both cost about $150 ish so similar to a new Asus router. However, everything I read about Range Extenders points to them not being very effective for a far off corner of your house wherein it's apparently hard to place the range extender in the sweet spot where it both gets a strong enough signal to actually effectively extend the wireless signal and otherwise does not reduce network throughput speeds to unacceptable speeds.
Creating a Roaming Network By Hard Wiring with Ethernet Cable - Wife Would Say, "**** No!"
Even Apple seems to warn against wirelessly extending your network (see: http://support.apple.com/kb/HT4145#) and otherwise strongly recommends a roaming network where Ethernet cable is used to connect two wireless base stations. However, I am in an apartment where stringing together two wireless base stations with Ethernet cable would have an extremely low wife acceptance factor (WAF). I cannot (both contractually and from a skill prospective) hide Ethernet wire in the walls or ceiling. And having visible Ethernet cable running from room-to-room would be unacceptable, especially to the wife.
So what is left? Do you have a Plan B for me? Thanks in advance for your help!

NAT issues with 5 XBOX consoles on network

I have my other XBOXs connected to a 24 port switch but the one connected to the ea6500 directly gives me this moderate NAT issue. I thought this new router would be an upgrade to my old dlink but so far I get a new problem every day.
I have reserved dhcp addresses for all the boxes and set up port triggering for the ports listed in several guides. But what else do I need to do? Is it likely I got a bad router?

If your xbox is directly connected to the modem, do you have an open nat for your xbox? Have you tried forwarding the ports? If it did not work using port trigerring, try forwarding the ports then. One thing that you have to make sure if you do port forwarding is that you should be getting a public IP address on your router page. If you're not getting a public IP, there might be a need for your modem to be set to bridge mode. You may refer to this link for more info: http://www6.nohold.net/Cisco2/ukp.aspx?pid=80&vw=1&articleid=22385 (Resolving NAT type issues with gaming consoles through a Linksys router).
Btw, are you using the cloud firmware or classic?

I am very annoyed at the Creative Cloud set up and the non-stop issues and problems

I am very annoyed at the Creative Cloud set up and the non-stop issues and problems! I am paying monthly for this service and it is constantly failing in some way! So far in three months I have had to uninstall and re-install Photoshop THREE times because it stopped working properly and Illustrator I have had to do that same to TWICE! That isn't including the other apps that have had issues! I don't have the time to constantly be un-installing and re-installing all or some of the Creative Cloud because your developers are not making a product that works consistently for the money you are charging! It is costing me more than just this monthly fee! And I am even less impressed with the fact that I cannot email someone for assistance in resolving these issues. Really Adobe?

Adobe contact information - http://helpx.adobe.com/contact.html may help

HP Envy 15 Heating Issues and Screen Damage

Hello,
This is going to be quite long since I'm going to explain everything in as much detail as possible.
I bought my HP Envy 15 (j123tx) in September 2014 and for three months I had absolutely no issue with it (work wise and gaming wise) until one day I booted up the computer and noticed that a big rectangular portion of the screen (on the top - in the rectangular area that aligns with the touchpad when the lid is closed) was discoloured. Specifically it was much darker than the rest of the screen on a black background and yellow on a white background.
After checking to see if there was anything on the screen's surface, I realized it was a hardware issue and decided to use my warranty (of which I have another 8 months or so remaining). I told the retailers about the issue and they told me it could be because of the pressure applied on the lid (when it is closed) that affects the screen specifically in that area since the touchpad is a bit sunken in to the notebook's body. After expressing my displeasure at how inconvenient that is since I've taken very good care of my notebook and have only transported it in the HP notebook bag, they promised me that they would send it to the HP Service Center in Sri Lanka who would replace the display panel for me (obviously since my notebook is still under warranty).
After 10 working days, I went over to the retailer's warranty center and collected my notebook with the display panel replaced and the problem gone. I did however notice that the technicians had pasted a note next to the touchpad which read "Check the temperature of the touchpad. It could be heating up and damaging the screen". I asked the retailer's technicians what this meant and they told me that since the notebook has a magnesium (or magnesium based) body, it tends to heat up. The heat could also be heating up the touchpad (since that too seems to be made of magnesium). As a result whenever I close the lid of my notebook, the rectangular screen area directly above the touchpad could be heating up and thus getting damaged.
Now this to me seems like a huge product defect. I've been using HP notebooks for more than 8 years and I've never heard of this issue before. I asked the technicians how I could prevent this from occurring again and they told me to use the little cloth that came with the laptop when I bought it that is placed under the lid (between the screen and the keyboard) when the lid is closed.
While using that little cloth doesn't seem to be quite inconvenient, I'm very afraid that the problem will occur again and I'll have to get it fixed again which involves transferring all my data and losing my notebook for 2 weeks which is highly problematic for me as I require it for work. Should the problem occur again outside the warranty period, I feel I may have wasted a good amount of money on this notebook when I trusted HP over its competitors simply due to my past experiences with its reliability, durability and performance.
While I realize this is not a current issue - I would really like to know if this issue has been experienced before (my search did not turn up anything related) and if I do have to be worried about it happening again and if so, how I should go about handling it with the retailers (perhaps I should give it back and ask for a refund for selling me a defective product).
Thank you sincerely.
PS: I have attached a picture of the problem when it occurred for your reference.

Thanks for the prompt reply WeiH.
Sadly there doesn't seem to be an HP Service Center in my country (Sri Lanka). So now I'm really confused as to what my retailer's technicians meant by "we'll send it to the local HP Support Center and have your display panel replaced".
Whatever they did, the display panel has been replaced and I've been using it for less than a week so far with no issues. The touchpad hasn't really been heating up and has in fact been as warm as the rest of the notebook. Perhaps it's because I have now turned on the option of disabling the touchpad whenever an external cursor device is attached (since I primarily always use a mouse).
Needless to say, since we both have no clue as to how the touchpad overheated and damaged the screen (in the exact position and measurement as the touchpad) I feel like it's just a matter of time before it happens again.
Obviously I understand that there's little you can do on your side other than direct me to an HP Support Center. However I hope my worries are justified as I feel that as a consumer I shouldn't have to worry about my brand new product malfunctioning by no fault of my own.

E4200 v1 - NAT issue - and more....

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