E440 not working with external monitor via onelink dock

My brand new E440 is not working with my monitor when connected via the dock, however it is working when plugged straight into the laptop. I have tried using another E440 with the dock and monitor, this set up worked flawlessly.
Any ideas on how to fix this probllem?
Thanks

I sent it in for repair. Came back and it was still not working. Im waiting for lenovo to get back to me on it.

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