E5 error" Phone start-up failed.Contact the retail...

I tried installing a new email client and ever since the phone is not booting its giving above error any clues how to install the OS again on E5 I ok with data loss thanks Matt
Solved!
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Sorry all options did not work,only Nokia care option worked since the phone was couple of days older than 1 year std warranty with a price a tag also it seems just a Symbian OS install on the phone maybe there should be this option for normal users as well Hope this feedback is taken by Nokia to improve services

Similar Messages

5800 xpressmusic: Phone start-up failed. contact t...

Hi All,
Please help me. I installed a new application and I was asked to restart the device but start up failed and ask me to contact the retailer. Your help is highly appreciated.
Solved!
Go to Solution.

Solution given on that page is for a phone with keypad,
For you;
Press and hold "Green call button" "Red Button" "Camera button" and now power on the phone, keep those key pressed until phone is fully powered up. You'll loose ur data though.
Good Luck.
Previous Phones: 6600, 7610, 6230, 6230i, 1100, 1112, N70, N73, N95, N95 8GB, 5800XM, 5230, C5, iPhone 3GS, SE Xperia X10, N900, N8, SE Xperia Arc
Current Phones: Nokia N9, iPhone 4

Nokia E90 -Phone start-up failed. Contact the Reta...

Hi, I updated the software through PC and did a backup before doing so. After updating and restoring I got the message above. I sent phone to Service Provider who kept it for 5 weeks and upon return when I restored, I got exactly the same message.
Is there any way to sort this out without going through the Service Provider again?????????
Thanks in anticipation of all useful responses

Hi, that happens for restoring "settings" option of the backup from an older firmware version to a recent firmware version.
Remove the batery, press * 3 green key and click the on/off button, keep pressing the 3 keys until you see the hands from start up.
I hope the backup your talking about was made in PC Suite Content Copier. When you restore the backup, remove the "Settings" check box before you restore, that should be enough.
If you made a backup from "memory" menu in your phone to the memory card, you will not be able to restore the backup, because it will always take you back to the "contact the retailer" error.
Good luck, regards,
Rodolfo Rangel

N8: Phone Start-up failed. Contact your retailer!!...

Hello Nokia,
I just woke up to find this error on my N8 and now i can't turn on the phone bacuase after the Nokia Logo then this message comes "Phone Start-up failed. Contact your retailer". What should i do to get it back cos i can't do anything now since all my information is on my phone.
I wanted to even connect it to the computer and use it as a USB drive to get some of my info but the msg still appears.
Pls help
Kind regards

If your not getting to the homescreens then it's likely you have a very diferent issue to the one described in the post linked,
If you get to the homescreens then it's likely either the nokia sign in thing or just too much starting at once that's hitting you,try putting the phone into offline mode before it comes up and letting it complete its boot,
otherwise if it is happening at the nokia logo screen, then it sounds like something has gone badly wrong,
if you are running anna then you may need to perform a multi fingered reset which will erase the data stored on the phone and restore it to an out of box state, before recovering from a back up that you have made previously,
If that deosn't work then a trip to a nokia care point is your only course of action

E50 in USA - Phone Start-up Failed error

Hey all,
I'm in the US, and I've had my E50 for a couple years now. Well, my phone randomly crapped. It wouldn't turn back on (battery had some juice left), so I pulled the battery out and let it sit for about 20 min. It booted back up only to display the "Phone start-up failed. Contact the retailer." error.
So, what are my options here? I have contacts that I don't want to lose, but I can't get to the dialer to do a soft reset. Is there any other way to do a soft reset? I tried to even do a hard reset (i know i'll lose everything) using the 3+*+GREEN CALL button combo to go to the format screen, but it does nothing.
I also tried to get the phone to connect using PC Suite, but the computer/app don't find the phone.
Anyways, in the US, there are no care centers that support the E50, as it never hit the market here. What are my options here? How can I even get this to a Nokia repair center?
Really sucks because I've been waiting for the N97 to come out :-\ I haven't backed up my contacts in a year, and I would love to NOT lose these. Is there any way to pull these contacts off the phone without actually getting on it??? They were saved to internal memory :-\
Thanks,
TJ

lylalue8 wrote:
How do I connect it to a TV to view my videos using the HDMI cable?
What is the issue here, although you do need to press plugs in firmly?
Np clues as to what region you are using device although somne users may have to change PAL to NTSC in Settings > Phone > Accessories > Tv-out.
Happy to have helped forum with a Support Ratio = 42.5

N8 Phone start up failed error message

hi geniuses of N8 users. May i ask why my N8 is always showing"Phone start-up failed. Contact retailer." everytime it's low on battery. I need to shut it off and on plenty of times and pray that it wont be in the screen. What to do?
And, how do i connect it to a TV to view my videos using the HDMI cable?
Thanks a bunch! Really appreciate it.
Moderators notes: Thread heading amended to reflect the nature of the post.

lylalue8 wrote:
How do I connect it to a TV to view my videos using the HDMI cable?
What is the issue here, although you do need to press plugs in firmly?
Np clues as to what region you are using device although somne users may have to change PAL to NTSC in Settings > Phone > Accessories > Tv-out.
Happy to have helped forum with a Support Ratio = 42.5

Error (2912) An internal error has occurred trying to contact the SCVMM01.dom.local server: NO_PARAM: NO_PARAM.

Error (2912)
An internal error has occurred trying to contact the SCVMM01.dom.local server: NO_PARAM: NO_PARAM.
WinRM: URL: [http://SCVMM01:5985], Verb: [INVOKE], Method: [GetError], Resource: [http://schemas.microsoft.com/wbem/wsman/1/wmi/root/microsoft/bits/BitsClientJob?JobId={A210B91B-3239-4347-B251-83E1555356A2}]
Unknown error (0x80072f0d)
Recommended Action
Check that WS-Management service is installed and running on server SCVMM01.dom.local. For more information use the command "winrm helpmsg hresult". If SCVMM01.dom.localis a host/library/update server or a PXE server role then ensure that VMM agent is installed and running. Refer to http://support.microsoft.com/kb/2742275 for more details.
When we want to create a template of a virtual machine, we receive the following error. The environment has the following components and servers:
* Windows Server 2012 R2 U1 with Hyper-V role enabled
* High available Virtual Machine Manager 2012 R2 RU2 (two virtual servers on Hyper-V 2012 R2)
* High available Virtual Machine Manager 2012 R2 Library servers (two virtual servers on Hyper-V 2012 R2)
There're a few things I've already checked:
* Self-signed certificates in the Trusted People store --> OK
* Windows Firewall turn off --> OK
* Re-added a Hyper-V host to the SCVMM environment
* Reboot the VMM servers and the library servers
* Export port usage and conflicts with netstat -a -b --> OK, no conflicts
* Free disk space on the VMM library servers --> OK
The job is starts fine, but step 1.2 "Store virtual machine W2012R2TMPL from HV01 to CLSCVMMLIB01" Failed. So it looks like the sysprep fase is going well. When VMM is trying to store the virtual machine in the library, it fails.
Who is familar with this issue and can help me find a solution for this?
Thanks in advance!!
Mark

Have you installed AppController on the same machine with VMM?

I am getting this message when trying to upload an album to Apple from iPhoto - An error occurred when trying to contact the Apple on-line Store. Please try again later!!!

I am getting this message when trying to upload an album to Apple from iPhoto - An error occurred when trying to contact the Apple on-line Store. Please try again later!!!

Do you mean trying to purchase an iPhoto book? Try rebooting and ordering again. If that fails Boot into Safe Mode, Mac OS X: Starting up in Safe Mode, and try ordering from there.
OT

Nokia C7 Phone Start-Up Failed

A good friend of mine has a Nokia C7. He and I both used to use SPB Mobile Shell, but I no longer do. However, my friend is still using the SPB software.
Sometimes when my friend turns on his phone, the usual Nokia information appears, then the "loading" message that SPB is being loaded, and then he gets a message:
Phone Start-Up Failed.
Contact the retailer
From searching the forums, I'm pretty sure this is a Nokia message, and not something from SPB.
People suggested removing the memory card, but this phone doesn't have a memory card.
Other people suggest a "three-finger reset".
I have just asked my friend to remove the battery for a few minutes, then re-start the phone. I don't know yet if this will help.
My next option would be to remove the SPB software, but from what I'm reading, this is not likely to be the problem - and my friend still relies on the SPB Mobile Shell for daily use.
My last option is the three-finger reset. What they suggested was "Hold Menu Key,Volume Down Key,Camera Key and press the switch on button (power button) and when your phone vibrates release the switch on button (power button) and keep holding the Menu Key,Volume Down Key,Camera Key and wait for a while and your phone will be as good as new". If I do the three-finger reset, is this going to remove all the data on his phone, so I need to set everything up for him again?

My C-7 has the same problem. I'm not surprised since thousands of this handset (along with the N8) are also affected.
This is a design-defect problem that NOKIA recognizes but refuses to address properly By purchasing this handset we have all thrown our money to the winds. We are not alone; Considering NOKIA's current stock price nose-dive, the company's shareholders are in the same boat.
This is an absolute travesty. Were it not for NOKIA's "killer application" (its off-line turn-by-turn mapping program, of course), I would have jumped ship long ago. Although I feel very sorry for myself for having bought such a problematic device, I feel much worse for the employees of NOKIA (at least for those who still remain employed after the recent mass purgings in a desperate attempt by the C-levels to keep the company afloat). Surely they must also be able to see the writing on the wall indicating that their time is nearly up The company will go under.
Horrible product quality, arrogant refusal to properly address the defects, oblivious attention to the market and an unfathomable and highly misguided sell-out to Microsoft has turned this once great company into a puddle of mush, slowly seeping into the cracks of the floor over which Samsung and Apple now gleefully dance.
Shame, Nokia. Shame.
* By the way: If you want to breath life back into your C-7 or N-8, charge the beast and then place it into the freezer for a few minutes. Since the root problem is due to overheaded boards, this action will quite surprisingly, cool the unit back down to whence it will once again start.

N97 phone start-up failed

After making a software update using my Nokia software updater on the PC, I first got the "software update completed" message. Then, the phone restarted by itself. Once it restarted, I got the "Phone Memory full: Move or delete some data" (which didn't use to appear before). This message blocked my phone. My phone was unresponsive, and I wasn't able to press anything. So I decided to switch off and on the phone. All of a sudden, the phone didn't switch on anymore. I'm getting "Phone start-up failed. Contact the retailer". I really don't know what happened.
I updated the software of another N97 a couple of days ago. Everything was good with that one. I did the exact same thing for the second phone, and it crashed for no reason. What can I do other than contacting the retailer???
Thanks for your support

warped_reality wrote:
'nuff said.
And then this morning.. I hit the Menu button and when it didn't respond, restart the phone, and now it's dead.
Sending it back.. hopefully they'll fix it.
Message Edited by warped_reality on 03-Jul-2009 08:28 AM
I feel you buddy, mine died too during the update...took it for repair yesterday. Ask them to swap it for a new one because there's no guarantee that it's going to start behaving itself.
cheers

Nokia 6121 Classic phone start up failed

Hello, My phone has just come up with the message Phone start-up failed. Contact the retailer. Does anyone know of a way i can reformat the phone to try and get it up and running again. I run my own business and Optus has said that they won't replace only repair and that could take up to 6 weeks. Would be greatful for a miracle.

You can try keying in *#7370# to reset your phone. But beware, this procedure formats your phone memory as well. But to reset ONLY the phone and not any memory, go to Settings, Phone Settings, General, Factory Settings, Yes.

Nokia 5800XM says: "Phone start-up failed. Please ...

Hello,
3 months ago, I got a Nokia 5800XM from a friend of mine, cause my own phone was demaged. It was a very nice phone. But 2.5 ago after I updated the firmware, says my phone: "Phone start-up failed. Please contact retailer.".
I've been to the retailer, but they said it's too difficult for them. I'm also been to a Nokia Care Point, and they said that a new 5800 was cheaper than to repair him.
The death vulcan grip/hard reset doesn't work. I tried it 30 times.
How can I fix this? I really want to use him. Another firmware is ok.
Kind regards,
Rogier

Bit surprising if you really got such responce from Nokia Care..because it MIGHT have just required firmware flashing which certainly will cost nowhere around the cost of new phone.. If possible, try another Nokia Care..

My E65 is writting.... Start up failed, contact re...

my E65 is writting.... Start up failed, contact retailer.. What should i do? I just switched off my phone as i was about to switch it one it refuses and it was writting start up failed, contact retailer.. Im so so sad.. What should i do?
Solved!
Go to Solution.

Remove the battery for a couple of minutes..Insert and switch the device ON. If it still shows the same message, you need to visit Nokia Care ..

An error occurred while trying to contact the radio tuning service

I get this error message when trying to connect to the radio stations on itunes? "an error occurred while trying to contact the radio tuning service" My computer is definitely connected to the internet as I can stream from pandora and safari and mail work? Any suggestions?

I suggest you browse this forum. This issue has been going on for at least 3 days now. It happens to some part of the time, some for all the time, not at all to others.
It's not clear what the issue is, or where it lies. If it's something to do with Apple's servers they are not likely to discuss it. There was an issue like this a few months ago with the weather widgets and people kept on posting with no news until one day it suddenly started working, again with no news. If you wish to, you can report to Apple.
http://www.apple.com/feedback/itunesapp.html
There are other applications that let you listed to online radio if you are desperate. Check www.pure-mac.com

Error: A 'with' action failed because the specified object did not exist.

The weird thing is when i play the file on my computer it
gives me the little error but shows up, but when its live on the
internet it says its not working and doesnt show up. Can anyone
help me with this error?
Level #0: Frame=20
Movie Clip: Frame=1 Target="_level0.instance2"
Movie Clip: Frame=1 Target="_level0.mc_0"
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Movie Clip: Frame=1 Target="_level0.mc_1"
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Movie Clip: Frame=1 Target="_level0.instance1"
Movie Clip: Frame=1 Target="_level0._root.prev_photo"
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Movie Clip: Frame=0 Target="_level0.mask_mc"
Movie Clip: Frame=1 Target="_level0.mask_mc.mask_clip_mc"
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Target="_level0.mask_mc.mask_clip_mc.mask2_mc"
Movie Clip: Frame=1 Target="_level0.soundControl"
Movie Clip: Frame=1 Target="_level0.soundControl.instance8"
Shape:
Movie Clip: Frame=0 Target="_level0.mask_whole_mc"
Movie Clip: Frame=1 Target="_level0.control"
Movie Clip: Frame=8 Target="_level0.control.myLoader"
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Movie Clip: Frame=1
Target="_level0.control.myLoader.instance9"
Edit Text:
Target="_level0.control.myLoader.instance9.instance10798" Variable=
Visible=true Text = loading."
Movie Clip: Frame=1 Target="_level0.tishi"
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Edit Text: Target="_level0.tishi.instance5" Variable=
Visible=true Text = CONTROL PANEL"
Movie Clip: Frame=1 Target="_level0.mc_mouse"
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Movie Clip: Frame=2 Target="_level0.mc"
Movie Clip: Frame=1 Target="_level0.mc.booor"
Shape:
Button: Target="_level0.mc.booor.next"
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Button: Target="_level0.mc.booor.prev"
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Movie Clip: Frame=1 Target="_level0.mc.booor.autoplay"
Button: Target="_level0.mc.booor.autoplay.instance6"
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Edit Text:
Target="_level0.mc.booor.autoplay.instance6.instance7" Variable=
Visible=true Text = PAUSE"
Text:
Edit Text: Target="_level0.mc.booor.photo_title" Variable=
Visible=true Text = exterior18"
Error: A 'with' action failed because the specified object
did not exist.
Error: A 'with' action failed because the specified object
did not exist.
Error: A 'with' action failed because the specified object
did not exist.

show your code with the trace() function that indicates the
object is defined (along with the output panel's result).

E5 error" Phone start-up failed.Contact the retail...

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