E5 memory card images and videos are not visible i...

am using nokia e5,it was working all well but few days before i tranferred files from laptop to my cell(images) using Mass Storage option by data cable.soon after that images and videos saved in memory card is not visible on phone.test mesgs and music files are visible but phone isnt showing my images and video files which ive recievd through bluetooth and saved in memory card.why is this so???plzzz help me am in mess cant help it

Hi saaraaz,
Welcome to the forum! I tried to transfer pictures via bluetooth and they were saved to gallery like they should. Please try the following actions and between them test if it works.
Firstly please make a back up with Nokia Suite. Then type in *#7780# = soft reset, no data lost.
If it's still the same, type in *#7370# = hard reset, the phone memory will be wiped. Restore back up. You can also try to make the back up without settings and then format and restore.
Reinstall the software. The process is the same when updating, but at the end select "reinstall". 
Hope you get the device working again, please let me know if this is not the case.
Jampe
If the answer solves your issue, please click the ACCEPT AS SOLUTION button so other users can benefit from it as well. Giving a kudos (the white star) if my answer has helped will be appreciated.

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