E531 - Keyboard not working / Microphone too quiet - Tastatur geht nicht / Mikro extrem leise

Dear Community,
after several problems with my Thinkpad E531 I am realy disappointed.
- since I bought the Thinkpad recently the microphone was to quiet. People can hardly hear me on Skype. I also tried to enhance the sound virtually but it does not make a chance realy.
- some of my keyboard keys are not working anymore, such as Printscreen, PageUp, PageDown, Delete.
- also faced problems with an SSD running with Windows 8 as it froze down regularly. Now I use Windows 7 and finally at least it does not freeze anymore.
What can I do about the microphone and keyboard? Thank you.
Hallo liebe Community,
ich bin langsam echt entnervt mit Lenovo.
Habe mir ein E531 vor kurzem gekauft.
- Bereits seit Kaufdatum ist das Mikro extrem leise. Skypen ist nahezu unmöglich. Selbst mit virtueller Verstärkung des Tons. Was kann ich hier tun?
- Tastatur funktioniert nur teilweise. Inzwischen sind die "Entf", "Druck", "Bild hoch", "Bild runter" - Tasten nicht mehr funktionsfähig. Habe Windows 7 neu installiert aber es hilft nichts.
- SSD-Festplatte fror mit Windows 8 regelmäßig ein. Daher auf Windows 7 umgestiegen. Mit Windows 7 geht es immerhin ohne einfrieren.
Was kann ich bezüglich Mikro und Tastatur tun? Habe schon Sony, Toschiba, HP und Dell Laptops ohne Probleme verwendet aber bei dem Lenovo weiß ich jetzt echt nicht weiter.
Danke.

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