E55 issues, anyone have Hard Reset code?

Question

Hello everyone,
I recently just bought a new E55, unfortunately it seems somewhat dead on arrival. I've charged in for quite a while via usb and wall charger. I've replaced the battery, sim cards, and memory cards to no avail.
When I attempt to turn the phone on, the screen remains black, and it vibrates very briefly and nothing else happens. I've never seen a charge indicator show up.
The only interesting bit of information is that when I plug it into my computer, some portion of the phone's hardware (usb flashing parent, usb flashing ) are detected--but I don't know if that is useful. It seems to 'disconnect' after maybe 30 seconds or so. 
Anyway, obviously this phone is defective. I was wondering if anyone could help with either:
The hard reset code for the E55 ('*' + '3' + 'green call' doesn't work). It might be different because of the half-qwerty.
or
Know a way to manually flash the phone using the hardware detected by my computer (nokia software suite can't detect the phone's presence--I assume because it doesn't turn on.
Any help would be great! 

Answer 1

now it does sound like it is a DOA which any of those codes may not revive your unit. you can always take it to nokia care and have them have a look  at it and you might have to pay but chances are they might fix it for you  
try option nubmer 3 
 you do this with the phone turned OFF and do not let go off the three buttons until you see the handshake no other screen
With all these operations I recommend you TAKE OUT MEMORY CARD and DO A BACK UP OF YOUR STUFF!!!
NOTE: In front of the hash key ( #) there is also a STAR key that people often miss and state that the code does not work.
1.. *#7780# - Restore factory settings - resets all the settings to the default ( you will not lose any data) Make sure you back up your data as you will lose all of it when you perform option 2 or 3 on this list. The default code for ALL operations listed here is 12345.
2.*#7370# - Reformat your phone (out of the box, tho keep in mind that most newer nokia phones at least n series, e series and s60 based phones have udp - user data preservation so not ALL data may be lost. still it is a good idea to always do a back up of your stuff.)3. This you perform as a last resort. Nothing else is working.If the phone is not showing any activity, proceed with hard formatting , turn off your phone, hold the following buttons while pressing the power button. (the default code is 12345)
3. hard reset - hold the following buttons * (star key), 3 (number button) and talk/green key. turn on the phone and do not release those buttons until you see the Nokia boot up screen. once you feel the phone power up you can let go off the power button while still holding all three buttons ( for Nokia 5800XM - use the following buttons to do a hard reset, /GREEN/RED/CAMERA keys pressed all at once on power up. this will only work on 5800's that have firmware version 20... and up. ) For Nokia N97 (unofficial version but works) is SHIFT /SPACE BAR / BACKSPACE while holding the power button. Again do not let go until you see the handshake screen.
If these codes are not working the only thing for you to do is contact your Nokia Care Center/Service for assistance. 
Message Edited by radical24 on 21-Sep-2009 02:48 PM
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