E6 new Firmware critical problem

Hi,
After 3-4 days of upgrading to latest firmware(for E6)..the screen goes blank/locked while dialling or attending calls, even during the alarm too, screen goes dead.
honestly, i sensed the problem while switching off my alarm but touch-screen didn't respond well & later experienced the screen went blank/locked/unresponsive(till u cancel/end ur call) for dialling & attending calls too.
my phone is @ Nokia care since monday, they promised me to return in 1 hour & now its more than 4days, & now they escalated the issue to L3 support vch may take another 10days.
Anybody having idea. I request NOKIA moderator to plz look into d issue@ d earliest.
My Location:Bangalore/India
P.S. There are some more ppl who hv experienced d same prblm & they are ended up everytime by replacment with new phone, coz they again did the upgrade on new phone & same problem started after 5-6days. Its a critical problem. smbdy help!
~Suren

Dear posters
I too was confronted with this problem on my E6. I upgraded to Belle refresh and from that moment, whenever I receive a call, make a call, or when the alarm(clock) signals, the display goes black
When receiving a call, Very, very briefly (maybe as short as two-tenth of a second) I see the caller info in a flash before the screen goes to black (so I can not really read it)
After the call (or - in case of an alarm sounding - after stopping the alarm, the display is illuminated again
Also, in my situation, no protective foil is covering the proximity sensor nor something else is obstructing it
It happened directly after the update, before it everything was fine which makes me convinced that it can not be a hardware failure
This assumption is backup up by what I have read on the web:
the module in the E6 that is detecting the proximity (as well as performing the ambient light detection) is called "DiPro" and uses an external Infrared-LED. The current flowing through this LED (which off course determines the amount of IR-light and therefore the sensitivity of the proximity measurement as a whole) is software controlled
This (to me) is a very plausible explanation that there is something wrong with the software indeed
Why this fault does not appear on all E6-phones I don't know, but I assume that the combination of the Belle[refresh] software (incorporating the assumable altered steering of the DiPro-module) in combination with certain hardware versions of the E6 is a conflictuous one
It's pretty bizar that Nokia has not supported up til now although a software update is clearly the basis of the problems
If anyone here has found a solution on the mean time, I really hope to hear from him/her
Thanks !!!

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May 15 11:37:43
5
Initialized (firmware 7.7.3).
May 15 11:37:50
5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 3).
May 15 11:37:50
5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 2).
May 15 11:37:50
5
Rotated TKIP group key.
May 15 11:37:51
5
Clock synchronized to network time server time.apple.com (adjusted +1 seconds).
May 15 11:37:54
5
Associated with station b8:e8:56:1f:2c:98
May 15 11:37:54
5
Installed unicast CCMP key for supplicant b8:e8:56:1f:2c:98
May 15 11:38:27
5
Associated with station 78:a3:e4:ba:90:42
May 15 11:38:27
5
Installed unicast CCMP key for supplicant 78:a3:e4:ba:90:42
May 15 11:39:14
5
Connection accepted from [::ffff:192.168.1.170]:49439.
May 15 11:40:49
5
SMB/CIFS login OK from [email protected].
May 15 11:43:14
5
Connection accepted from [::ffff:192.168.1.170]:49452.
May 15 11:43:19
5
Connection accepted from [::ffff:192.168.1.170]:49454.
May 15 11:43:20
5
Connection accepted from [::ffff:192.168.1.170]:49456.
May 15 11:43:42
5
Disassociated with station b8:e8:56:1f:2c:98
May 15 11:43:43
5
Rotated TKIP group key.
May 15 11:44:20
5
Connection accepted from [::ffff:192.168.1.170]:49460.
May 15 11:45:21
5
SMB/CIFS login OK from [email protected].
May 15 11:47:33
5
Associated with station b8:e8:56:1f:2c:98
May 15 11:47:33
5
Installed unicast CCMP key for supplicant b8:e8:56:1f:2c:98
May 15 11:47:34
5
Disassociated with station b8:e8:56:1f:2c:98
May 15 11:47:35
5
Rotated TKIP group key.
May 15 11:47:57
5
Associated with station e4:92:fb:dc:02:0b
May 15 11:47:57
5
Installed unicast CCMP key for supplicant e4:92:fb:dc:02:0b
May 15 11:49:25
5
SMB/CIFS login OK from [email protected].
May 15 11:50:37
5
Connection accepted from [::ffff:192.168.1.170]:49472.
May 15 11:50:42
5
Connection accepted from [::ffff:192.168.1.170]:49474.
May 15 11:50:44
5
Connection accepted from [::ffff:192.168.1.170]:49476.
May 15 11:51:18
5
SMB/CIFS login OK from [email protected].
May 15 11:51:25
5
SMB/CIFS login OK from [email protected].
May 15 11:51:53
5
Connection accepted from [::ffff:192.168.1.170]:49478.
May 15 11:53:07
5
Idle timeout for station e4:92:fb:dc:02:0b
May 15 11:53:07
5
Disassociating with station e4:92:fb:dc:02:0b (reserved 4).
May 15 11:53:07
5
Disassociated with station e4:92:fb:dc:02:0b
May 15 11:53:07
5
Rotated TKIP group key.
May 15 11:54:45
5
Connection accepted from [::ffff:192.168.1.170]:49497.
May 15 11:54:52
5
Connection accepted from [::ffff:192.168.1.170]:49499.
May 15 11:54:57
5
Connection accepted from [::ffff:192.168.1.170]:49502.
May 15 11:55:15
5
Connection accepted from [::ffff:192.168.1.170]:49504.
May 15 11:55:24
5
Connection accepted from [::ffff:192.168.1.170]:49506.
May 15 11:55:45
5
Connection accepted from [::ffff:192.168.1.170]:49508.
May 15 12:05:39
5
SMB/CIFS login OK from [email protected].
May 15 12:05:40
5
unloading current configuration.
May 15 12:05:55
5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 3).
May 15 12:05:55
5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 2).
May 15 12:05:55
5
Rotated TKIP group key.
May 15 12:05:56
5
Clock synchronized to network time server time.apple.com (adjusted +0 seconds).
May 15 12:06:00
5
Associated with station 78:a3:e4:ba:90:42
May 15 12:06:00
5
Installed unicast CCMP key for supplicant 78:a3:e4:ba:90:42
May 15 12:06:45
5
Disassociated with station 78:a3:e4:ba:90:42
May 15 12:06:45
5
Rotated TKIP group key.
May 15 12:07:19
5
Associated with station 78:a3:e4:ba:90:42
May 15 12:07:19
5
Installed unicast CCMP key for supplicant 78:a3:e4:ba:90:42
May 15 12:09:15
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Connection accepted from [::ffff:192.168.1.170]:49576.
May 15 12:09:35
5
Connection accepted from [::ffff:192.168.1.170]:49578.
May 15 12:09:49
5
Connection accepted from [::ffff:192.168.1.170]:49580.
May 15 12:25:40
5
Connection accepted from [::ffff:192.168.1.170]:49709.
May 15 12:25:51
5
Connection accepted from [::ffff:192.168.1.170]:49711.
May 15 12:26:12
5
Connection accepted from [::ffff:192.168.1.170]:49717.
May 15 12:27:40
5
Connection accepted from [::ffff:192.168.1.170]:49723.
May 15 12:27:41
5
unloading current configuration.
May 15 12:27:56
5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 3).
May 15 12:27:56
5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 2).
May 15 12:27:56
5
Rotated TKIP group key.
May 15 12:28:00
5
Associated with station 78:a3:e4:ba:90:42
May 15 12:28:00
5
Installed unicast CCMP key for supplicant 78:a3:e4:ba:90:42
May 15 12:29:23
5
SMB/CIFS login OK from [email protected].
May 15 12:29:31
5
Connection accepted from [::ffff:192.168.1.170]:49730.
May 15 12:29:31
5
Connection accepted from [::ffff:192.168.1.170]:49732.
May 15 12:34:15
5
Connection accepted from [::ffff:192.168.1.170]:49739.
May 15 12:34:16
5
unloading current configuration.
May 15 12:34:31
5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 3).
May 15 12:34:31
5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 2).
May 15 12:34:31
5
Rotated TKIP group key.
May 15 12:34:49
5
Associated with station 78:a3:e4:ba:90:42
May 15 12:34:50
5
Installed unicast CCMP key for supplicant 78:a3:e4:ba:90:42
May 15 12:36:07
5
Connection accepted from [::ffff:192.168.1.170]:49745.
May 15 12:36:08
5
Connection accepted from [::ffff:192.168.1.170]:49747.
May 15 12:40:40
5
Associated with station 10:68:3f:46:d2:69
May 15 12:40:41
1
WPA handshake failed with STA 10:68:3f:46:d2:69 likely due to bad password from client
May 15 12:40:41
5
Deauthenticating with station 10:68:3f:46:d2:69 (reserved 2).
May 15 12:40:41
5
Disassociated with station 10:68:3f:46:d2:69
May 15 12:41:48
5
Disassociated with station 10:68:3f:46:d2:69
May 15 12:42:12
5
Connection accepted from [::ffff:192.168.1.170]:49759.
May 15 12:42:13
5
unloading current configuration.
May 15 12:42:28
5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 3).
May 15 12:42:28
5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 2).
May 15 12:42:28
5
Rotated TKIP group key.
May 15 12:42:32
5
Associated with station 78:a3:e4:ba:90:42
May 15 12:42:32
5
Installed unicast CCMP key for supplicant 78:a3:e4:ba:90:42
May 15 12:44:04
5
Connection accepted from [::ffff:192.168.1.170]:49768.
May 15 12:44:10
5
Connection accepted from [::ffff:192.168.1.170]:49771.
May 15 12:45:03
5
Connection accepted from [::ffff:192.168.1.170]:49773.
May 15 12:45:03
5
unloading current configuration.
May 15 12:45:18
5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 3).
May 15 12:45:18
5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 2).
May 15 12:45:18
5
Rotated TKIP group key.
May 15 12:45:23
5
Associated with station 78:a3:e4:ba:90:42
May 15 12:45:23
5
Installed unicast CCMP key for supplicant 78:a3:e4:ba:90:42
May 15 12:46:23
5
Associated with station e4:92:fb:dc:02:0b
May 15 12:46:24
5
Installed unicast CCMP key for supplicant e4:92:fb:dc:02:0b
May 15 12:46:43
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:46:43
5
Installed unicast CCMP key for supplicant 24:fd:52:d0:3c:50
May 15 12:46:58
5
Connection accepted from [::ffff:192.168.1.170]:49780.
May 15 12:47:02
5
Connection accepted from [::ffff:192.168.1.170]:49782.
May 15 12:47:05
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:47:05
5
Installed unicast CCMP key for supplicant 24:fd:52:d0:3c:50
May 15 12:47:13
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:47:14
5
Installed unicast CCMP key for supplicant 24:fd:52:d0:3c:50
May 15 12:47:27
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:47:30
5
Installed unicast CCMP key for supplicant 24:fd:52:d0:3c:50
May 15 12:47:39
5
Disassociated with station 24:fd:52:d0:3c:50
May 15 12:47:40
5
Rotated TKIP group key.
May 15 12:47:44
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:47:44
5
Installed unicast CCMP key for supplicant 24:fd:52:d0:3c:50
May 15 12:49:07
5
Disassociated with station 24:fd:52:d0:3c:50
May 15 12:49:07
5
Rotated TKIP group key.
May 15 12:49:13
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:49:13
5
Installed unicast CCMP key for supplicant 24:fd:52:d0:3c:50
May 15 12:51:19
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:51:20
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:51:20
5
Installed unicast CCMP key for supplicant 24:fd:52:d0:3c:50
May 15 12:51:26
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:51:30
5
Deauthenticating with station 24:fd:52:d0:3c:50 (reserved 2).
May 15 12:51:30
5
Disassociated with station 24:fd:52:d0:3c:50
May 15 12:51:31
5
Rotated TKIP group key.
May 15 12:51:31
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:51:31
5
Installed unicast CCMP key for supplicant 24:fd:52:d0:3c:50
May 15 12:51:34
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:51:38
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:51:40
5
Deauthenticating with station 24:fd:52:d0:3c:50 (reserved 2).
May 15 12:51:40
5
Disassociated with station 24:fd:52:d0:3c:50
May 15 12:51:40
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:51:41
5
Rotated TKIP group key.
May 15 12:51:42
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:51:42
5
Installed unicast CCMP key for supplicant 24:fd:52:d0:3c:50
May 15 12:51:47
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:51:49
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:51:49
5
Installed unicast CCMP key for supplicant 24:fd:52:d0:3c:50
May 15 12:51:55
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:51:57
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:51:59
5
Deauthenticating with station 24:fd:52:d0:3c:50 (reserved 2).
May 15 12:51:59
5
Disassociated with station 24:fd:52:d0:3c:50
May 15 12:51:59
5
Rotated TKIP group key.
May 15 12:52:05
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:52:09
5
Deauthenticating with station 24:fd:52:d0:3c:50 (reserved 2).
May 15 12:52:09
5
Disassociated with station 24:fd:52:d0:3c:50
May 15 12:52:20
5
Disassociated with station 24:fd:52:d0:3c:50
May 15 12:59:22
5
Connection accepted from [::ffff:192.168.1.170]:49810.
May 15 12:59:22
5
Connection accepted from [::ffff:192.168.1.170]:49812.
May 15 13:00:07
5
Connection accepted from [::ffff:192.168.1.170]:49817.
May 15 13:00:07
5
unloading current configuration.
May 15 13:00:22
5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 3).
May 15 13:00:22
5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 2).
May 15 13:00:22
5
Rotated TKIP group key.
May 15 13:00:35
5
Associated with station 78:a3:e4:ba:90:42
May 15 13:00:35
5
Installed unicast CCMP key for supplicant 78:a3:e4:ba:90:42
May 15 13:02:00
5
Connection accepted from [::ffff:192.168.1.170]:49826.
May 15 13:02:00
5
Connection accepted from [::ffff:192.168.1.170]:49828.
May 15 13:03:14
5
Connection accepted from [::ffff:192.168.1.170]:49832.
May 15 13:03:15
5
unloading current configuration.
May 15 13:03:31
5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 3).
May 15 13:03:31
5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 2).
May 15 13:03:31
5
Rotated TKIP group key.
May 15 13:04:03
5
Associated with station 78:a3:e4:ba:90:42
May 15 13:04:03
5
Installed unicast CCMP key for supplicant 78:a3:e4:ba:90:42
May 15 13:05:07
5
Connection accepted from [::ffff:192.168.1.170]:49843.
May 15 13:05:07
5
Connection accepted from [::ffff:192.168.1.170]:49845.
May 15 13:06:15
5
Connection accepted from [::ffff:192.168.1.170]:49848.
May 15 13:06:16
5
unloading current configuration.
May 15 13:06:31
5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 3).
May 15 13:06:31
5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 2).
May 15 13:06:31
5
Rotated TKIP group key.
May 15 13:07:04
5
Associated with station 78:a3:e4:ba:90:42
May 15 13:07:04
5
Installed unicast CCMP key for supplicant 78:a3:e4:ba:90:42
May 15 13:08:08
5
Connection accepted from [::ffff:192.168.1.170]:49854.
May 15 13:08:09
5
Connection accepted from [::ffff:192.168.1.170]:49856.
May 15 13:08:20
5
Connection accepted from [::ffff:192.168.1.170]:49858.
May 15 13:12:31
5
unloading current configuration.
May 15 13:32:36
1
WPA handshake failed with STA 1c:7b:21:9c:20:fd likely due to bad password from client
May 15 13:32:57
1
WPA handshake failed with STA 1c:7b:21:9c:20:fd likely due to bad password from client
May 15 13:33:09
1
WPA handshake failed with STA 1c:7b:21:9c:20:fd likely due to bad password from client
May 15 13:33:22
1
WPA handshake failed with STA 1c:7b:21:9c:20:fd likely due to bad password from client
May 15 13:33:33
1
WPA handshake failed with STA 1c:7b:21:9c:20:fd likely due to bad password from client
May 15 15:21:21
1
WPA handshake failed with STA 10:68:3f:46:d2:69 likely due to bad password from client
May 15 15:21:26
1
WPA handshake failed with STA 10:68:3f:46:d2:69 likely due to bad password from client
May 15 15:21:41
1
WPA handshake failed with STA 10:68:3f:46:d2:69 likely due to bad password from client

It says you have the wrong password.
WPA handshake failed with STA 10:68:3f:46:d2:69 likely due to bad password from client
Reset the TC to factory and start again.
But do not be surprised if the v5 utility no longer works to do the setup.

My problem after N73 New firmware

Dear All
V 4.0727.2.2.1
Hello
i have a problem after i pdate my firmware for Nokia N73
the problem is: before When I started to make a call the counter appear on the screen and when the other side open the line the counter start the count the time. This is useful to see the call time during the call process
But after the new firmware I did not find this service and I can not fix it.
How I can fix it?
Also, how I can back to the old firmware?
Is there a program to do the same service?

That's quite odd, just repeat the update process
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http://www.sonymobile.com/gb/tools/update-service/
http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe
PC Companion (PCC)
Bridge (for Mac)
Alternatives on How to backup Xperias
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"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Wrt54g v6 new firmware problems

I just updated to the new firmware 1.02.2. Ever since this update I have to DHCP release and renew about every 30min. As soon as I do this everything is perfect again for about 30 min. What is the problem and/or what do I have to do to go back to the 1.02 version that was flawless. I've done all the normal stuff like going directly to the cable modem. Everything checks out fine. And this definitely happened since the upgrade it was almost instant.
Thanks, Tony
Message Edited by on 07-29-2007 07:04 PM

wrote:
I reset the router to factory defaults and then reflashed it with the new firmware that i redownloaded. Then reset it up and its still having the same problems. Is there any way to download the 1.02 firmware so i can downgrade.
this problem does not seem to effect the wired connection
Tony
Message Edited by on 07-31-2007 06:24 PM
Message Edited by on 07-31-2007 06:25 PM
You may go to ftp.linksys.com/pub/network you will find older firmware versions there. GoodLuck.

A problem with the new firmware of the zen tho

I installed the new firmware-2..0 on my zen touch and I have a new trouble that got me crazy!
When I choose an artist from the list in my player and I push play, sometimes it is written me"add music from library <press menu button>"!. This happened in specific artists. What can be the problem?

i had a number of problems after installing the new firmware regarding tagging, and the way in which the player organises music. This may be causing a problem. I think a good start is to copy all your music off the player with mediasource, use mediasource to make sure everything is ide3 tagged correctly (make sure you select ALL tracks in mediasource and press update tags once everthing appears to be organised correctly), and copy it all back using the sync software. It might be worth backing all your music up though somewhere else on your harddri've before you start editting tags. I'm not sure how the player organises the music, but i found it best to stick all my music in the root of the music folder, instead of using heaps of subfolders, which is what the transfer software likes to do. This may not fix your problem, but if not it should atleast eliminate potential causes. There may also be a character in the name which the player doesn't like, so check if there are any strange characters.
Hope this helps

Big problems with updating the new Firmware to my Zen To

Hi, I'm new and not sure, if this problem has occured to other users too.
I wanted to update my Zen Touch. I'm trying this now for over month. My Zen Touch had to been send to Creative two times already and as it looks now, I will have to send it to them for a third time.
Everytime I start the firmware update, the Zen touch crashes and is not recognized by the PC anymore. No way, to fix it from here. I have tried the AutoUpDate option and the manual one. Both with the same result.
Last time I send the Zen Touch to Creative I have asked them, if they couldn't install the new firmware, before sending it back to me. Unfortunatly they didn't and now I have the same problem again.
It dri'ves my crazy! I would like to have the newest firmware, but obviously I cannot get it installed from my PC.
Did anybody of you have this problem too? Or does anybody know a way to solve the problem. I don't want to send it back in. I already couldn't use it now for 4 or 6 weeks. I'm realy pretty angry.

Are you trying to install the v2 PlayForSure firmware?
Ordinarily the process should work unless there is some connection issue with your PC. You might want to try the process on another suitably specced PC, but it depends what state your player is in now.

N95 photo shooting problem with new firmware V11

I have got a problem with photo shooting after upgrading my N95 (Product Code: 0534832) to the new firmware (v11.0.026) via Nokia Software Updater.
Before upgrading the firmware, I can turn off the loud and ugly snapping sound when shooting a photo; all I need to do is to change to Silent Profile (that has Warning tones OFF). But it seems that I can no longer turn that ugly sound off with the new firmware!
Is that a bug? Is there another way I can turn the sound off?

Actually I have 2 N95 phones, one is my GFs, both of them are bought and used in Hong Kong.
The way I test the differences between versions is directly comparing each feature with the two phones, where the one with new firmware has product code #0534832, and the one with old firmware has product code #0548445. Both of them has www.nokia.com.hk printed on the box and manuals, so I assume local law is not an issue.
By the way, I have just discovered that the one with product code #0548445 cannot update via Nokia Software Updater.

X3-02 problem with new firmware, "waiting" on home...

Hello,
Today I've got new firmware 6.02 via Nokia Ovi Suite. After that on Home Screen on one of the bar word "Waiting" appeared.
I can't delete this, can't set something else instead. In Home Screen settings that bar is inactive.
I've tried reinstall firmware, remove battery for some time but nothing helped.
Please help.
I'm from Poland.

Pls check the memory in use for ur contacts. If u've assigned favourite contacts from phone memory, & they are duplicated d/t any cause,eg being saved 2 times or both sim & phone memory in use then it leads to the msg waiting. To avoid this, set the memory to phone & delete duplicated contacts from the phone memory.
I'm not sure what do u mean by bar inactive as after reinstalling firmware all bars are activated. One for fav contacts, one for communities, one for shortcuts
Please mark the post as solution if it solves your problem.
Current Device - Nokia Lumia 1020/920

Nokia E71 problem with New Firmware 410.21.010

I have updated my Nokia E71 (RM-346) to new firmware 410.21.010. It creating a problem with battery that drain out quickly. Before update, for normal use, I need to charge once a week. But after upgrade new firmware 410.21.010. It finishes in 24 hour for normal use. I have read article that I can not downgrade, just only to wait for next firmware. Have some one any solution?
Solved!
Go to Solution.

I had a Nokia E71 running very happily on version 3 firmware. I updated the firnware to 410.21.010.
It worked fine until I switched the phone off and tried to re-start the phone. It stopped working.
It is my work phone. The messaage on the phone said take it back to my retailer. He tried to get it fixed but because Nokia say it is out of warranty I am out of a phone that is set up to use the Oki system.
It worked perfectly well until the software update.
It is now at my retailer waiting for me to collect.
This is very disappointing.
Especially as I am now considering not using a Nokia telephone ever again. Moreover, I am sure that Fair Trading would consider this matter very strange and might like ot investigate it further.
I want my E71 fixed for free by Nokia as it was working without any malfunctions until the firmware update - which was done after receiving notification from Nokia. I have not been able to use the Oki system for some weeks now and would like to contiue using Nokia. Otherwise I guess Nokia lose another customer to iPhone or HTC or Samsung. I await anyone's advice on this matter.

Problem after upgrading New Firmware 14.1.G.1.534. Asking for Password when i click settings menu

Problem after upgrading New Firmware 14.1.G.1.534. Asking for Password when i click settings menu, for which i never kept any password.
Any DEFAULT Password so that i can unlock the settings menu.

That's quite odd, just repeat the update process
Update Service (SUS)
http://www.sonymobile.com/gb/tools/update-service/
http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe
PC Companion (PCC)
Bridge (for Mac)
Alternatives on How to backup Xperias
http://talk.sonymobile.com/thread/36355
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

E6 new Firmware critical problem

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