E61- Blackberry Connect will NOT install on Device

Hi All,
I have an unlocked E61. I have updated the software to 2.0618.06.05. When I installed 6.18 (Blackberry On the device (since the other one required 2.6 Firmware). BUT the application is not visible!! The updater does not update my unit to 2.6 for some reason. HELP!! I have uninstalled and tried all three of the downloads and still no help.
This is the reason I got this device. HELP

I had this same problem before I upgraded the firmware. However, after the upgrade it installed without difficulty. Are you using the new version of the software? I know it says that it's for version 2.6 something but this is what I installed on my E60 without problems.
Mark

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Creative Cloud Connection will not install

This is the error log:
3:47:11:204 | [INFO] | | OOBE | DE | | | | 10354 | :: END TIMER :: [Sync Media DB] took 422 milliseconds (0.422 seconds) DTR = 28.436 KBPS (0.0277695 MBPS)
05/13/13 23:47:11:204 | [INFO] | | OOBE | DE | | | | 10354 | Ready to initialize session to start with ...
05/13/13 23:47:11:204 | [INFO] | | OOBE | DE | | | | 10354 | ::START TIMER:: [CreatePayloadSession]
05/13/13 23:47:11:204 | [INFO] | | OOBE | DE | | | | 10354 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
05/13/13 23:47:11:204 | [INFO] | | OOBE | DE | | | | 10354 | Updated source path: /Users/steve/Library/Caches/Adobe/AAMUpdater/CloudConnection-1.0/1.0.1
05/13/13 23:47:11:204 | [INFO] | | OOBE | DE | | | | 10354 | Updating media info for: {580E4C86-9DF1-476B-9F6A-78A140E5F2BE}
05/13/13 23:47:11:205 | [INFO] | | OOBE | DE | | | | 10354 | Ignoring original data since install source is local
05/13/13 23:47:11:205 | [INFO] | | OOBE | DE | | | | 10354 |   Type: 0, Volume Order: 1, Media Name: Adobe Creative Cloud Connection Patch
05/13/13 23:47:11:205 | [INFO] | | OOBE | DE | | | | 10354 |   Path: /Users/steve/Library/Caches/Adobe/AAMUpdater/CloudConnection-1.0/1.0.1/payloads/AdobeCrea tiveCloudCore-mul-030513042455/AdobeCreativeCloudCore-mul-030513042455.dmg
05/13/13 23:47:11:205 | [INFO] | | OOBE | DE | | | | 10354 | Updating media info for: {5B5AA3F8-4595-479F-9D09-94F7A0CF817A}
05/13/13 23:47:11:205 | [INFO] | | OOBE | DE | | | | 10354 | Ignoring original data since install source is local
05/13/13 23:47:11:205 | [INFO] | | OOBE | DE | | | | 10354 |   Type: 0, Volume Order: 1, Media Name: Adobe Creative Cloud Connection Patch
05/13/13 23:47:11:205 | [INFO] | | OOBE | DE | | | | 10354 |   Path: /Users/steve/Library/Caches/Adobe/AAMUpdater/CloudConnection-1.0/1.0.1/payloads/AdobeCrea tiveCloudCore-LangPack-030513042535/AdobeCreativeCloudCore-LangPack-030513042535.dmg
05/13/13 23:47:11:205 | [INFO] | | OOBE | DE | | | | 10354 | -------------------- END - Updating Media Sources - END --------------------
05/13/13 23:47:11:299 | [INFO] | | OOBE | DE | | | | 10354 | Supported RIBS version range: [0.0.0.0,7.0.0.103]
05/13/13 23:47:11:299 | [INFO] | | OOBE | DE | | | | 10354 | ----------------- CreatePayloadSession: machine is x86 ---------------
05/13/13 23:47:16:727 | [INFO] | | OOBE | DE | | | | 10354 | ______ Verify Dependency Subscribers ______
05/13/13 23:47:16:727 | [INFO] | | OOBE | DE | | | | 10354 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
05/13/13 23:47:16:727 | [INFO] | | OOBE | DE | | | | 10354 |   AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE}: 0 (0,0)
05/13/13 23:47:16:727 | [INFO] | | OOBE | DE | | | | 10354 |   AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-LangPack 1.0.1.0 {5B5AA3F8-4595-479F-9D09-94F7A0CF817A}: 0 (0,0)
05/13/13 23:47:16:727 | [INFO] | | OOBE | DE | | | | 10354 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
05/13/13 23:47:16:727 | [INFO] | | OOBE | DE | | | | 10354 | Patch AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE} can be applied to product AdobeCreativeCloudCore 1.0.0.0 {E3460EB6-9096-41C5-813B-A259D8626A9D}
05/13/13 23:47:16:728 | [INFO] | | OOBE | DE | | | | 10354 | Patch AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-LangPack 1.0.1.0 {5B5AA3F8-4595-479F-9D09-94F7A0CF817A} can be applied to product AdobeCreativeCloudCore_AdobeCreativeCloudCore-LangPack 1.0.0.0 {E912A26B-331D-421D-9EF6-6526B6CBAF2F}
05/13/13 23:47:16:838 | [INFO] | | OOBE | DE | | | | 10354 | Setting property "installSourcePath" to: /Users/steve/Library/Caches/Adobe/AAMUpdater/CloudConnection-1.0/1.0.1
05/13/13 23:47:16:838 | [INFO] | | OOBE | DE | | | | 10354 | Setting property "mode" to: silent
05/13/13 23:47:16:838 | [INFO] | | OOBE | DE | | | | 10354 | Setting property "updateManifestPath" to: /Users/steve/Library/Application Support/Adobe/AAMUpdater/1.0/Data/CloudConnection-1.0/1.0.1/1.0.1.xml
05/13/13 23:47:16:838 | [INFO] | | OOBE | DE | | | | 10354 | Setting property "workflow" to: updater
05/13/13 23:47:16:838 | [INFO] | | OOBE | DE | | | | 10354 | Overwrite property "extensionsOnly" to: 1
05/13/13 23:47:16:838 | [INFO] | | OOBE | DE | | | | 10354 | Overwrite property "mode" to: silent
05/13/13 23:47:16:838 | [INFO] | | OOBE | DE | | | | 10354 | Overwrite property "patchesOnly" to: 1
05/13/13 23:47:16:838 | [INFO] | | OOBE | DE | | | | 10354 | Overwrite property "updateManifestPath" to: /Users/steve/Library/Application Support/Adobe/AAMUpdater/1.0/Data/CloudConnection-1.0/1.0.1/1.0.1.xml
05/13/13 23:47:16:838 | [INFO] | | OOBE | DE | | | | 10354 | Overwrite property "workflow" to: updater
05/13/13 23:47:16:838 | [INFO] | | OOBE | DE | | | | 10354 | Found payload actions:
05/13/13 23:47:16:838 | [INFO] | | OOBE | DE | | | | 10354 | Deciding what installer mode to use...
05/13/13 23:47:16:883 | [INFO] | | OOBE | DE | | | | 10354 | BEGIN Setting requested payload actions
05/13/13 23:47:16:883 | [INFO] | | OOBE | DE | | | | 10354 | Value returned on lookup of payload: AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE} is: false
05/13/13 23:47:16:883 | [INFO] | | OOBE | DE | | | | 10354 | Action string for AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE} is install
05/13/13 23:47:16:884 | [INFO] | | OOBE | DE | | | | 10354 | Value returned on lookup of payload: AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-LangPack 1.0.1.0 {5B5AA3F8-4595-479F-9D09-94F7A0CF817A} is: true
05/13/13 23:47:16:884 | [INFO] | | OOBE | DE | | | | 10354 | Action string for AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-LangPack 1.0.1.0 {5B5AA3F8-4595-479F-9D09-94F7A0CF817A} is install
05/13/13 23:47:16:904 | [INFO] | | OOBE | DE | | | | 10354 | END Setting requested payload actions
05/13/13 23:47:16:926 | [INFO] | | OOBE | DE | | | | 10354 | Collected advanced path check information for INSTALLDIR
05/13/13 23:47:16:926 | [INFO] | | OOBE | DE | | | | 10354 | INSTALLDIR is a well-formed path
05/13/13 23:47:16:926 | [INFO] | | OOBE | DE | | | | 10354 | INSTALLDIR is not the root path
05/13/13 23:47:16:927 | [INFO] | | OOBE | DE | | | | 10354 | INSTALLDIR is on a local volume
05/13/13 23:47:16:927 | [INFO] | | OOBE | DE | | | | 10354 | INSTALLDIR is on a writable volume
05/13/13 23:47:16:927 | [INFO] | | OOBE | DE | | | | 10354 | INSTALLDIR is not on a case sensitive volume
05/13/13 23:47:16:927 | [INFO] | | OOBE | DE | | | | 10354 | INSTALLDIR passed path basic path validation: /Applications
05/13/13 23:47:16:946 | [INFO] | | OOBE | DE | | | | 10354 | ::START TIMER:: [System check :{580E4C86-9DF1-476B-9F6A-78A140E5F2BE}]
05/13/13 23:47:16:949 | [INFO] | | OOBE | DE | | | | 10354 | In InstallPreSystemCheckProc
05/13/13 23:47:16:949 | [INFO] | | OOBE | DE | | | | 10354 | Custom action return code: 0
05/13/13 23:47:16:949 | [INFO] | | OOBE | DE | | | | 10354 | :: END TIMER :: [System check :{580E4C86-9DF1-476B-9F6A-78A140E5F2BE}] took 2 milliseconds (0.002 seconds)
05/13/13 23:47:17:083 | [INFO] | | OOBE | DE | | | | 10354 | BEGIN InstallOperationsQueue Unordered operations
05/13/13 23:47:17:083 | [INFO] | | OOBE | DE | | | | 10354 |   AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE}: with operation install
05/13/13 23:47:17:083 | [INFO] | | OOBE | DE | | | | 10354 |   AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-LangPack 1.0.1.0 {5B5AA3F8-4595-479F-9D09-94F7A0CF817A}: with operation repair
05/13/13 23:47:17:083 | [INFO] | | OOBE | DE | | | | 10354 | END InstallOperationsQueue Unordered operations
05/13/13 23:47:17:083 | [INFO] | | OOBE | DE | | | | 10354 | BEGIN InstallOperationsQueue Ordered operations
05/13/13 23:47:17:083 | [INFO] | | OOBE | DE | | | | 10354 |   AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE}: with operation install
05/13/13 23:47:17:083 | [INFO] | | OOBE | DE | | | | 10354 |   AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-LangPack 1.0.1.0 {5B5AA3F8-4595-479F-9D09-94F7A0CF817A}: with operation repair
05/13/13 23:47:17:083 | [INFO] | | OOBE | DE | | | | 10354 | END InstallOperationsQueue Ordered operations
05/13/13 23:47:17:152 | [WARN] | | OOBE | DE | | | | 10354 | DW035: Patcher: AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-LangPack 1.0.1.0 {5B5AA3F8-4595-479F-9D09-94F7A0CF817A} has already been applied. Patchers cannot be repaired/reinstalled, skipping this patcher
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 | Payloads passed preflight validation.
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 | Call PreSession Custom Hook
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 | ::START TIMER:: [Pre session :{580E4C86-9DF1-476B-9F6A-78A140E5F2BE}]
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 | In InstallSessionOpenProc
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 | Custom action return code: 0
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 | :: END TIMER :: [Pre session :{580E4C86-9DF1-476B-9F6A-78A140E5F2BE}] took 0 milliseconds (0 seconds)
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 | BEGIN InstallOperationsQueue Unordered operations
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 |   AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE}: with operation install
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 |   AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-LangPack 1.0.1.0 {5B5AA3F8-4595-479F-9D09-94F7A0CF817A}: with operation repair
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 | END InstallOperationsQueue Unordered operations
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 | BEGIN InstallOperationsQueue Ordered operations
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 |   AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE}: with operation install
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 |   AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-LangPack 1.0.1.0 {5B5AA3F8-4595-479F-9D09-94F7A0CF817A}: with operation repair
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 | END InstallOperationsQueue Ordered operations
05/13/13 23:47:17:296 | [INFO] | | OOBE | DE | | | | 10354 | Calling the custom action code for pre-install for payload AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE}
05/13/13 23:47:17:296 | [INFO] | | OOBE | DE | | | | 10354 | ::START TIMER:: [Pre payload :{580E4C86-9DF1-476B-9F6A-78A140E5F2BE}]
05/13/13 23:47:17:297 | [INFO] | | OOBE | DE | | | | 10354 | In PrePayloadInstallProc
05/13/13 23:47:17:297 | [INFO] | | OOBE | DE | | | | 10354 | Custom action return code: 0
05/13/13 23:47:17:297 | [INFO] | | OOBE | DE | | | | 10354 | :: END TIMER :: [Pre payload :{580E4C86-9DF1-476B-9F6A-78A140E5F2BE}] took 0 milliseconds (0 seconds)
05/13/13 23:47:17:297 | [INFO] | | OOBE | DE | | | | 10354 | ::START TIMER:: [Payload Operation :{580E4C86-9DF1-476B-9F6A-78A140E5F2BE}]
05/13/13 23:47:17:329 | [INFO] | | OOBE | DE | | | | 10442 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/13/13 23:47:17:329 | [INFO] | | OOBE | DE | | | | 10442 | Installer Operation: PayloadInstaller
05/13/13 23:47:17:329 | [INFO] | | OOBE | DE | | | | 10442 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/13/13 23:47:17:329 | [INFO] | | OOBE | DE | | | | 10442 | Request to install payload
05/13/13 23:47:17:354 | [INFO] | | OOBE | DE | | | | 10442 | Payload AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE}: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
05/13/13 23:47:18:667 | [INFO] | | OOBE | DE | | | | 10442 | CustomizedPatch property not found in database
05/13/13 23:47:18:667 | [INFO] | | OOBE | DE | | | | 10442 | Beginning installation for payload at /private/tmp/.tempdir1QY0RrGJ/Install.db
05/13/13 23:47:18:671 | [INFO] | | OOBE | DE | | | | 10442 | Attempting to patch file: "/Applications/Adobe Creative Cloud Connection/Adobe Creative Cloud Connection.app/Contents/Resources/ACCFinderBundleLoader_64.app/Contents/Resources/mach_in ject_bundle_stub.bundle/Contents/_CodeSignature/CodeResources"(Seq 12)
05/13/13 23:47:18:683 | [INFO] | | OOBE | DE | | | | 10442 | Attempting to patch file: "/Applications/Adobe Creative Cloud Connection/Adobe Creative Cloud Connection.app/Contents/Resources/Adobe Creative Cloud Connection.prefPane/Contents/Resources/en.lproj/AdobeHubPrefs.nib"(Seq 14)
05/13/13 23:47:18:695 | [INFO] | | OOBE | DE | | | | 10442 | Attempting to patch file: "/Applications/Adobe Creative Cloud Connection/Adobe Creative Cloud Connection.app/Contents/Resources/ACCFinderBundleLoader_32.app/Contents/Resources/ACCFind erExtension.bundle/Contents/MacOS/ACCFinderExtension"(Seq 16)
05/13/13 23:47:18:699 | [ERROR] | | OOBE | DE | | | | 10442 | DF022: File corruption detected. Re-install the product & then apply the patch again. (Original file has invalid checksum "3936a57384f17bf5bb3818cb0ae2be3e")(Seq 16)
05/13/13 23:47:18:699 | [WARN] | | OOBE | DE | | | | 10442 | DW063: Command ARKPatchCommand failed.(Seq 16)
05/13/13 23:47:18:699 | [INFO] | | OOBE | DE | | | | 10442 | Completing installation for payload at /private/tmp/.tempdir1QY0RrGJ/Install.db
05/13/13 23:47:18:736 | [INFO] | | OOBE | DE | | | | 10354 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
05/13/13 23:47:18:737 | [INFO] | | OOBE | DE | | | | 10354 | :: END TIMER :: [Payload Operation :{580E4C86-9DF1-476B-9F6A-78A140E5F2BE}] took 1439 milliseconds (1.439 seconds) DTR = 33.3565 KBPS (0.0325747 MBPS)
05/13/13 23:47:18:738 | [INFO] | | OOBE | DE | | | | 10354 | User specified overrideFile:
05/13/13 23:47:18:739 | [INFO] | | OOBE | DE | | | | 10354 | The csu inventory was not updated for payload AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE}, value of local var is -1
05/13/13 23:47:18:740 | [INFO] | | OOBE | DE | | | | 10354 | Calling the ROLLBACK custom action code for pre-install for payload AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE}
05/13/13 23:47:18:740 | [INFO] | | OOBE | DE | | | | 10354 | ::START TIMER:: [Pre payload :{580E4C86-9DF1-476B-9F6A-78A140E5F2BE}]
05/13/13 23:47:18:740 | [INFO] | | OOBE | DE | | | | 10354 | In PrePayloadInstallProc
05/13/13 23:47:18:740 | [INFO] | | OOBE | DE | | | | 10354 | Custom action return code: 0
05/13/13 23:47:18:740 | [INFO] | | OOBE | DE | | | | 10354 | :: END TIMER :: [Pre payload :{580E4C86-9DF1-476B-9F6A-78A140E5F2BE}] took 0 milliseconds (0 seconds)
05/13/13 23:47:18:808 | [WARN] | | OOBE | DE | | | | 10354 | DW035: Patcher: AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-LangPack 1.0.1.0 {5B5AA3F8-4595-479F-9D09-94F7A0CF817A} has already been applied. Patchers cannot be repaired/reinstalled, skipping this patcher
05/13/13 23:47:18:808 | [INFO] | | OOBE | DE | | | | 10354 | Skipping payload AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-LangPack 1.0.1.0 {5B5AA3F8-4595-479F-9D09-94F7A0CF817A} as payload is not cached
05/13/13 23:47:19:041 | [INFO] | | OOBE | DE | | | | 10354 | No operation. We're done:
05/13/13 23:47:21:051 | [INFO] | | OOBE | DE | | | | 10354 | Total components installed: 0
05/13/13 23:47:21:051 | [INFO] | | OOBE | DE | | | | 10354 | Total components repaired: 0
05/13/13 23:47:21:051 | [INFO] | | OOBE | DE | | | | 10354 | Total components removed: 0
05/13/13 23:47:21:051 | [WARN] | | OOBE | DE | | | | 10354 | DW050: The following payload errors were found during install:
05/13/13 23:47:21:051 | [WARN] | | OOBE | DE | | | | 10354 | DW050: - AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul: Install failed
05/13/13 23:47:21:051 | [WARN] | | OOBE | DE | | | | 10354 | DW050: - AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-LangPack: Patch already installed
05/13/13 23:47:21:051 | [INFO] | | OOBE | DE | | | | 10354 | Call PostSession Custom Hook
05/13/13 23:47:21:051 | [INFO] | | OOBE | DE | | | | 10354 | ::START TIMER:: [Post session :{580E4C86-9DF1-476B-9F6A-78A140E5F2BE}]
05/13/13 23:47:21:051 | [INFO] | | OOBE | DE | | | | 10354 | In InstallSessionCloseProc
05/13/13 23:47:21:051 | [INFO] | | OOBE | DE | | | | 10354 | Custom action return code: 0
05/13/13 23:47:21:051 | [INFO] | | OOBE | DE | | | | 10354 | :: END TIMER :: [Post session :{580E4C86-9DF1-476B-9F6A-78A140E5F2BE}] took 0 milliseconds (0 seconds)
05/13/13 23:47:21:051 | [INFO] | | OOBE | DE | | | | 10354 | :: END TIMER :: [Total Timer] took 12919 milliseconds (12.919 seconds) DTR = 8.35978 KBPS (0.00816385 MBPS)
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | -------------------------------------- Summary --------------------------------------
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | - 0 fatal error(s), 1 error(s)
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | OSX version: 10.8.3
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 |
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | ----------- Payload: AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE} -----------
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | ERROR: DF022: File corruption detected. Re-install the product & then apply the patch again. (Original file has invalid checksum "3936a57384f17bf5bb3818cb0ae2be3e")(Seq 16)
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 |
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | Please search the above error string(s) to find when the error occurred.
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | These errors resulted in installer Exit Code mentioned below.
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | -------------------------------------------------------------------------------------
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 |
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | Exit Code: 7 - Unable to complete Silent workflow.
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | Please see specific errors for troubleshooting. For example, ERROR: DF022 ...
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | END - Installer Session
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

If uninstalling and reinstalling is not resolving the Muse installation issues then you may want to remove all Adobe Creative software and run the CS Cleaner tool. You can find details on the use of the CS Cleaner tool at CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.
There maybe another option which you can explore but this will be dependent on if you have any other Adobe Creative software installed? Do you have any other Adobe Creative software installed on your computer beyond that which is included with the Creative Cloud?

Juniper networks VPN: Network Connect will not install under Snow Leopard

Created different thread based on the topics from http://discussions.apple.com/thread.jspa?threadID=2130935.
With new install of Snow Leopard i get the following when trying to log into SSL VPN "Could not launch. Please restart the web browser and try again"
can not do the workarounds from the above thread since none of the directories exist. Has anyone found a fix for this?

I ran into this too (made matters worse by cleaning out the old juniper install). What I understand clearly now, which other discussions with all the happiness from people saying they fixed it seem to miss completely: Juniper only works if you installed it prior to upgrading 10.6. If you did not, you are possibly hosed.
Now, I was hosed, but I found a workaround. Find a stand-alone installer .dmg out there. As of a couple days ago it was there. I'm sure it still is. Google it. NetworkConnect.dmg.
It is version 6.0.0. It installs correctly. My company runs 6.4.0, which means the first time you open NetworkConnect after installing it prompts you to upgrade. The upgrade worked fine, so long as I was running as root.
Which brings me to my original problem which I've not seen anyone else complain about, which has me worried: after installing, NC only actually connects and functions when I run as root. I'm not talking about su - root or using sudo, I mean having to graphically switch users and log into the computer as the root user (after enabling it...using the scenableroot I think, something like that).
Has anyone else seen this behavior? I can launch Network Connect as my real user but it immediately fails with a software error. 'ncproxyd.error: Failed to gain root privileges'. Driving me batty.

BlackBerry Link will not install on new Laptop running Windows 8

I have been trying to download Link from BlackBerry.com over several days now. on a new laptop running Windows 8
I get a message saying the *Wizard was interrupted before BB Link could be completely installed. * it suggests that * the system has not been modified and that I try again at another time and run the set up again.* I have done so at least 1/2 doz.. times with no success.
Pleas advise as to corrective actions to take and/or solutions to this problem.
Thanks in advance
Robert Mathieson

Hello robertian047,
Sorry to hear about your issue.
Have a look at the following article which may help you out.
Wizard was interrupted before software could be completely installed
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Blackberry Desktop wIll not install on Window 8

I cannot get BB Desktop (710_b033_multilanguage) to install on my new Windows 8 laptop: The zipped file unzippes itself; askes for the preferred language; Installshield Wizard starts to run. Then I get the below message in a box called "WIndows Installer". I click OK and the whole process has come to an end with nothing being installed and the winzip window slowly closing down.
Any help would be much appreciated.
Thanks
Nick
Windows ® Installer. V 5.0.9200.16384
msiexec /Option <Required Parameter> [Optional Parameter]
Install Options
</package | /i> <Product.msi>
Installs or configures a product
/a <Product.msi>
Administrative install - Installs a product on the network
/j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
Advertises a product - m to all users, u to current user
</uninstall | /x> <Product.msi | ProductCode>
Uninstalls the product
Display Options
/quiet
Quiet mode, no user interaction
/passive
Unattended mode - progress bar only
/q[n|b|r|f]
Sets user interface level
n - No UI
b - Basic UI
r - Reduced UI
f - Full UI (default)
/help
Help information
Restart Options
/norestart
Do not restart after the installation is complete
/promptrestart
Prompts the user for restart if necessary
/forcerestart
Always restart the computer after installation
Logging Options
/l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
i - Status messages
w - Nonfatal warnings
e - All error messages
a - Start-up of actions
r - Action-specific records
u - User requests
c - Initial UI parameters
m - Out-of-memory or fatal exit information
o - Out-of-disk-space messages
p - Terminal properties
v - Verbose output
x - Extra debugging information
+ - Append to existing log file
! - Flush each line to the log
* - Log all information, except for v and x options
/log <LogFile>
Equivalent of /l* <LogFile>
Update Options
/update <Update1.msp>[;Update2.msp]
Applies update(s)
/uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
Remove update(s) for a product
Repair Options
/f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
Repairs a product
p - only if file is missing
o - if file is missing or an older version is installed (default)
e - if file is missing or an equal or older version is installed
d - if file is missing or a different version is installed
c - if file is missing or checksum does not match the calculated value
a - forces all files to be reinstalled
u - all required user-specific registry entries (default)
m - all required computer-specific registry entries (default)
s - all existing shortcuts (default)
v - runs from source and recaches local package
Setting Public Properties
[PROPERTY=PropertyValue]
Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.
Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Independent JPEG Group.

Not sure about Windows 8, but I can't get it to install on Windows 7 either. Well, that isn't true, it will install, it just won't ever run. When I start the application, it immediately goes into the unexpected error, Explorer is looking for a solution, then promptly shuts down.

BlackBerry software will NOT install onto Vista Ultimate!?

Hi Anyone,
I've repetely tried installing the BlackBerry software to my new OS Vista Ultimate on my new custom built PC but it just wont take. I've used my CD instillation disk and I've used the BlackBerry site latest download. It jsut won't take.
I keep getting this error: "2738 Could not access VB script run time for Custom Action."
I've tried both Typical and Custom instillations with the same error result.
Can wnyone enlighten me as to what is happining here and if there is a solution and what that might be?
Thank you.
John
Message Edited by Johnz414 on 05-10-2008 04:59 PM

Here is the KB article regarding this issue: http://www.blackberry.com/btsc/dynamickc.do?externalId=KB03490&sliceId=SAL_Public&command=show&forwa...
Basically you go to start, programs, accessories and right click command prompt and select "run as administrator" in the command prompt window that comes up type in regsvr32 vbscript.dll
You should get a message that it succeeded, if you get any other message be sure you are running the command as administrator. If you are in the command prompt as administrator type cd \Windows\system32 and try the command again, if that doesn't work try cd \Windows\SysWOW64 and try the command again. Once you get the succeeded message try to install the Desktop Manager again and it should work.
Cheers!

Blackberry link will not install on windows 8

New Laptop: Samsung core i7
Up to Date Windows 8
link software: 111_b020_multilanguage
and i get the following during installation
Any thoughts how do i get this installed ??????????
Windows ® Installer. V 5.0.9200.16384
msiexec /Option <Required Parameter> [Optional Parameter]
Install Options
</package | /i> <Product.msi>
Installs or configures a product
/a <Product.msi>
Administrative install - Installs a product on the network
/j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
Advertises a product - m to all users, u to current user
</uninstall | /x> <Product.msi | ProductCode>
Uninstalls the product
Display Options
/quiet
Quiet mode, no user interaction
/passive
Unattended mode - progress bar only
/q[n|b|r|f]
Sets user interface level
n - No UI
b - Basic UI
r - Reduced UI
f - Full UI (default)
/help
Help information
Restart Options
/norestart
Do not restart after the installation is complete
/promptrestart
Prompts the user for restart if necessary
/forcerestart
Always restart the computer after installation
Logging Options
/l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
i - Status messages
w - Nonfatal warnings
e - All error messages
a - Start up of actions
r - Action-specific records
u - User requests
c - Initial UI parameters
m - Out-of-memory or fatal exit information
o - Out-of-disk-space messages
p - Terminal properties
v - Verbose output
x - Extra debugging information
+ - Append to existing log file
! - Flush each line to the log
* - Log all information, except for v and x options
/log <LogFile>
Equivalent of /l* <LogFile>
Update Options
/update <Update1.msp>[;Update2.msp]
Applies update(s)
/uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
Remove update(s) for a product
Repair Options
/f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
Repairs a product
p - only if file is missing
o - if file is missing or an older version is installed (default)
e - if file is missing or an equal or older version is installed
d - if file is missing or a different version is installed
c - if file is missing or checksum does not match the calculated value
a - forces all files to be reinstalled
u - all required user-specific registry entries (default)
m - all required computer-specific registry entries (default)
s - all existing shortcuts (default)
v - runs from source and recaches local package
Setting Public Properties
[PROPERTY=PropertyValue]
Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.
Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Independent JPEG Group.

Hey cnagy,
Welcome to the BlackBerry® Support Community Forums.
Please try the following:
1. Disable UAC (User Account Control) if enabled on the computer.
2. Download and save BlackBerry Link from www.blackberry.com/blackberrylink.
3. Run the installer as Administrator.
If this fails, please provide the installer error you receive.
Thanks.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Blackberry Link will not install on Windows 8 (64bit) Laptop

Hi,
I'm trying to install Blackberry Link onto my laptop which runs Windows 8 (64bit) but with no success.
From the Blackberry.com website I download the file "100_b075_multilanguage" (have tried both hitting 'run' and saving it then hitting 'run').
After a pop-up window titled "configuring installshield" that contains a progress bar (which does not progress) another pop-up window titled "Windows Installer" appears.
The first line of this new pop-up window says "Windows Installer V 5.0.9200 16384".
The second line says "msiexec /Option <Required Parameter> [Optional Parameter]".
There is then a load of text showing Install Options / Display Options but no means of selecting any of these options.
At the bottom is an OK button and when I press this the process stops and throws me back to the laptop's windows home screen.
Things I've tried without success: -
Disable anti-virus
Amend User Account Control setting (UAC) to 'never notify'
Restart laptop in 'safe mode'
Reinstall Windows 8 from built-in recovery partition
Would appreciate any help / suggestions as to how to fix this and get Blackberry Link installed.
Thanks, Dave.
Solved!
Go to Solution.

Hey wadhurstdaisy,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
I suggest following the steps in this KB article as it pertains to the same thing in BlackBerry Link: www.blackberry.com/btsc/KB19300
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

BlackBerry Desktop will not install

When tring to install BlackBerry Desktop I get ( Error 1719 Windows Installer service could not be accassed. Contact your support personnel to verify that it is properly registered and enabled. I am running Windows XP Professional x64 Edition. I got the program from the cd that came with my phone I can't find the version of software on the cd.
Message Edited by deerslawer on 07-05-2008 10:05 AM
Message Edited by deerslawer on 07-05-2008 09:41 PM
Solved!
Go to Solution.

This is a problem with your PC, more specifically your Windows Installer service. There is a MS article on how to fix/troubleshoot.

IPod Shuffle will not install or connect to iTunes!

I recently got a Toshiba laptop so had to transfer everything from my old laptop to there. As expected I re-installed iTunes and install my iPhone 4S, iPod Classic, Touch & Nano all work fine. However, my iPod Shuffle 3rd Gen (the one with no buttons) will not install its driver to my PC or connect to iTunes. I dont have a clue what is wrong as when I plug it in it charges with the light and it plays music thats on it from my old laptop fine! The only onboard button is the 3 way switch (OFF/REPLAY/SHUFFLE).
I give many thanks to any help given!
Thanks,
iAndrewOS

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Driver for Mobile device will not install with installer

Uninstalled EVERYTHING to do with iTunes/Apple/updater. Reinstalled several times and the mobile device will not install.
I WANT MY MONEY BACK. I HAVE NO PHONE SERVICE.

Hi jngs & amyjo - have u sorted problem? I'm having exactly the same problem with my nano.During first installation of software, would not recognise new hardware when connecting ipod to the pc for formatting. I've uninstalled and reinstalled using both CD that come with nano and also latest software update available on itunes...but still will not recognise hardware when nano connected to pc. Have tried with several 2.0 ports - these r all ok cause i've connected other devices to them and they work fine. I've tried connecting nano to a friend's pc - he all ready uses a ipod (not nano) - same problem "does not recognise new hardware". The usb lead is fine as the nano charges when connected to port. Am planning to take nano back to Apple store in Blue Water (outside London) nxt wk. Why is it that things don't work even when you follow instructions to the letter!!!

I have installed latest update for itunes but it will not install and I receive a message Apple Mobile device failed to start. I have uninstalled and reinstalled itunes but have the same problem. I am using windows 7 and internet explorer

I have downloaded the latest Itunes update, but it will not install and I receive a message 'apple mobile device failed to start'. I have uninstalled and reinstalled itunes but still have the same problem!

Hi there willjay3976,
You may find the troubleshooting steps in the article below helpful.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
-Griff W.

Itunes 11 will not install on my Windows 7 computer because it cannot start the 'Apple Mobile Device' service, what can I do?

itunes 11 will not install on my Windows 7 computer because it cannot start the 'Apple Mobile Device' service, what can I do?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2

Apple Mobile Device Support Will NOT Install - Win 8 OS

I uninstalled EVERYTHING Apple...all folders, all apple software. I went through my computer and everything was removed. I did not go through the registry and remove anything so that may be where the problem is.
I looked in programs and features and there is no "Apple Mobile Device Support" installed.
It's as if it will not install, no matter what I do.
I think it may be a registry issue in Win 8 but not sure.
I have looked all over for a solution but to no avail. I uninstalled everything, reinstalled iTunes, I even tried to installed the .exe specifically for Apple Mobile Device Support and it rolled back, refusing to install it. I have tried updating drivers. My iPhone does show up in Task manager as well.
Under device manager, my iPhone
I follwed this >link< and did exactly what it said to do but still didn't work.
I have a feeling there is no solution to this one. Any other suggestions? Is there a way to remove more apple software including in the registry?
I appreciate any feedback. If anybody else has had this issue and have a proven method to resolve it, PLEASE share.
Thanks again!

I have the same problem with Win7. Did uninstall so many times now I can do it in my sleep. I did one thing which seemed to work for a while. After I uninstalled itunes 11, I reinstalled the earlier version. That brought back the Apple Mobile Device Support feature. Then I updated itunes to the latest version. Then I get the same message about amds not the latest version and uninstall itunes etc...(evern though when I check amds IS the latest version). It's a merry go round. Can't sync my iphone 4s or iPad 3. I finally got rid of itunes 11.1.1. Guess I just have to sit back and wait for a while until the new version comes out or until someone figures out a solution.

Itunes will not install. I get the error message "Error writing to file: C:\Program Files\Common Files\Apple\Mobile Device Support\com.apple.IE.client_main.dll Verify that you have access to that directory."

Itunes will not install. I get the error message "Error writing to file: C:\Program Files\Common Files\Apple\Mobile Device Support\com.apple.IE.client_main.dll Verify that you have access to that directory."

That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

E61- Blackberry Connect will NOT install on Device

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