E61 Firmware update

I've a Nokia E61 product code 0537308 with firmware version 2.**** and I've noticed that a new version (3.0633.09.04) is available. So I've installed the Nokia updater software, made a complete backup of the phone and started to update the firmware of the phone.
Everything went fine until a certian moment the Nokia updater software start complaining that the SIM card was not inserted and give a update failure requesting to insert the SIM card while the SIM card is still in the phone.
Can this be caused by the fact that the SIM 'PIN code request' is on so everytime the phone is switched on the PIN code is requested. Do I have to put this off when a firmware update is performed?
Can someone help me please?
Thanks

Thanks for the responses
As predicted O2 were of no help at all (bear in mind O2 is just a brand for carphonewarehouse)
I dont understand how nokia can provide a firmware update using the Nokia Software Udatater tool and then have it restricted so O2 users can't download the latest. What makes O2 so special (or not in this case) the phones are the same are they not?
Juding by the other forum topics on the same subject I am not the only one suffering the same lack of support.
I went back to my Sony Ericsson in October due to the lack of support....maybe Nokia should start to take ownership of this problem and put pressure on O2 rather than relying on users to do that job from them because O2 is not an easy company to get a repsonse from (although the operator did at least try), they pointed me at carphone warehouse who in turn pointed me to O2...... and so the cycle goes on.
Shame really as the phone as a unit is quite nice, however it's just a nice shiny brick on my desk at the moment ....
Do Nokia read these forums?

Similar Messages

  • E61 Firmware Update 2

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  • E61, No Update available

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  • Macbook 2008 4,1 serious problems after 10.6.8 and 1.4 firmware update

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    Just to update.
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  • No updatable devices found after firmware update

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