E61 IMAP IDLE - success

I'm setting up an E61 for a neighbour to use with his email server (Dovecot IMAP). After browsing various forums it looks like lots of people are complaining about the imap idle implementation on this phone.
After doing lots of testing and packet sniffing I've found the following, which hopefully will be of some use to other users.
By default, the email application does not start up when the phone is powered on. You can start it manually of course, but if you want automatic email notifications you have to be careful not to close the app (all too easy by pressing the "end call" key).
However, if the app is set to do automatic retrieval then it will give notifications without having to explicitly start the app - *so long as* the interval is set to 30 mins.
What seems to happen is that if the interval is set to 2 hours or more, the application connects, checks email, and disconnects as per the schedule. No "IDLE" command is ever sent by the phone. Obviously no good for Push-email....
However, if the interval is set to 30 mins, imap idle comes into play. On powering up the phone it connects to the server, checks email and then issues the IDLE command *and leaves the data connection open*. Then, 29 minutes later, it sends "DONE", then immediately sends "IDLE" again (rather than doing a data-intensive standard polling for new mail).
I've had the phone running in this configuration for a couple of days now over 3G and it has been 100% reliable.
The trick seems to be to use 30-mins "auto-retrieve", but this is badly worded - it could be called "Enable IMAP IDLE" on the phone. Even though it talks to the server every 30 mins (29 and a few seconds actually....), it is a very small amount of data - just enough to keep the server happy and comply with the imap idle rfc's, and does not seem to drain the battery.
Hope this all made sense and is of some use to someone....
In short - 30min auto-retrieve = phone sends "IDLE" & "DONE", push-email works.
2 hours or more - phone never sends "IDLE" and always disconnects from server after checking mail.
Phone is on "3" network in the UK and the firmware is 2.0618.06.05

I tried setting up the 30 minute interval. It does work as desired, but is not without hiccups.
a) If the server gets disconnected, it takes around 30-35 minutes to get connected again. This is acceptable, as atleast it should work predictably.
b) If you move between two zones, say from my office to my home, the connection of my E61 to the IMAP Server gets broken. If I check my mail before the E61 tries to resend the IDLE command it'll try to retrieve it, and then hang-up. After that, specially in the latest firmware 3.0633.09.04, I cannot even kill the client. Either I restart the phone, or crash the phone manually (by going into Options -> Find, searching for a text, and then clicking Options again). The client is dead, and so is the functionality of the Messaging Key. Then it'll start every half hour, connect, check the mail and disconnect (since 30 mins was the time period specified for polling).
If this is going to be the functionality, then I think having POP3 set to 30 minutes interval is more suited since atleast it'll retrieve some portion of the mail as well rather than ONLY the headers as in the case of IMAP.
If anyone can help with the questions below
1. Can't I just set the phone to check mail at 5 minute interval - i.e. Connect, Check Mail, Disconnect, after 5 minutes again Connect & so on. This happens wonderfully if you set the auto-retrieval to 5 minutes and manage to crash the mail application. It'll connect, check mail and disconnect without complaining. Only the Messaging Key will not work, and crashing the application also is difficult :-(
2. Is it possible to use an IMAP Server which does not support IDLE, so the client cannot remain connected to the server? I tried disabling the IDLE capability in Courier IMAP but it didn't work.
3. Can we use any Linux based mail server which can support ActiveSync, so the Mail For Exchange client can be used rather than the Nokia IMAP Client. Mail For Exchange seems to be much more robust (I'd checked out mail2web.com).
Sometimes I feel that since Nokia is promoting all Push Mail Clients on E61 which are available for a fee, it deliberately does not try to improve the IMAP IDLE support since it may encroach upon the subscription based Push Mail Solutions. Wish Camera Phones were allowed in my office, so would've gone for a Palm Treo with Chattermail.

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Open letter to Nokia Messaging dev team: imap idle...

Hi,
I would like to ask the developers of Nokia Messaging if they are aware of the fact themailclient in the E72 isn't supporting Imap IDLE anymore.
Before, in the E71 for example, there was indeed a timesetting in the native client BUT this was used when the client got disconnected. for example:client connected > phonecall arrives, client disconnects > phonecall ends > client connects after 5 minutes (or any other timespan accoridng to the settings) and STAYS connected.
Nokia Messaging: if you set it up at 5 minutes it checks every 5 minutes for mail. This is NOT 'idling' on a server. 'Idle' means in this case 'stay connected, just sit there and wait for messages')
the specs on your site CLEARLY state for the E72:
Supported protocols: IMAP4 (with idle), Nokia Messaging, Microsoft ActiveSync, POP3, SMTP
This means that the product that i have bought IS NOT DOING what you promise. I could probably solve with start using Nokia Messaging but this and was never my intention. I just the phone to do what it is supposed to do: imap idle without the use of Nokia Messaging as stated in its specs (as it was before by the way).
WOULD APPRECIATE AN ANSWER!
Called Nokia support in Belgium. No answer from them.

We are far from being Nokia enemies. If anything, we are giving them free feedback. In corporate circles, concerned companies pay millions of bucks to the likes of Pricewaterhouse, etc to do strategic consulting, ie to tell them what really is right or wrong with their company, products, etc. In the new millenium, the internet and tools such as forums provide similar service, only at a fraction of the cost and a damningly honest one too!
My take on the matter is this: sure Nokia staff are reading these forums and laughing at us 'idiots'. The 'noise-makers' are few and far between. Nokia also has their die-hard fans (some people have never used any of the advanced features on their phones so would know little) as well as their own 'plants' (ppl who are Nokia employees tasked with dropping feel-good stories in various threads. I've done enough corporate consulting to know this ;-)
The same person who was supporting Nokia in this thread also had an extended argument with me in the afore-mentioned thread. Some people think someone having 300 odd contacts is a power-user (I have in excess of 1,300 contacts, 90% current and active). Some people questioned my desired to be able to snooze an alarm for a user defined period (that Nokia lover accused me for wanting "more bells & whistles than Fort Knox").
The last example is something simple that can implemented. My Palm circa 2003 had that feature. Say if an alarm sounds for a set event, but you are still in a meeting/busy, wouldn't it be gud to be able to snooze the alarm for a specified period, say 40 mins? At the moment, the E72 only lets you set ONE global snooze period which applies for all alarms.
The way I see it Nokia with its so-called business series of devices have 2 probs - (1) it has many bugs and high-end features that do no work as promoted / advertised, and (2) it lacks many simple features that cheaper/older phones have. Can't be too difficult for those Finns to decipher this, can it??
And what would happen to Nokia? Well, I think its getting so big headed in recent times that its alienating a lot of serious / old-time fans. In todays market, there is great variety of choice. If one is to get buggy and ill-designed products anyway then why pay premium dollars for a Finnish lemon when you can settle for a similar lemon (and at times with almost enuff bells & whistles to challenge Fort Knox) from say China, at a fraction of the price. And to think that many of these Chinese clones today ship with dual SIM capability as well as a (fuzzy no doubt) TV monitor!
My advice to folks out there, please do buy a Nokia if you are in the market for a cheap, no-frills phone to be used as a spare phone or on those mountain camping trips when a gud flashlight is required. But if you are looking for a serious BIZNESS SMARTPHONE, the E72 is definately not it. Still love you, darling!
There ought to be laws out there on the use of the term 'smartphone'

Sun IMAP IDLE issue

Hello,
I am experiencing a weird behavior with IDLE. I will try to explain what is happening:
The problem is that some new mail notification events
(normally the first one after entering idle), remains somehow enqued
and it is not finally released after I quit idle session and open it
again. I know it sounds a little weird, so i will explain it with the
following example:
1) I enter idle mode in the inbox folder
+. idle+
idling
2) I send an email to the corresponding user. No notification is received.
3) I send a new mail to this user. I receive one notification.
+ 19 EXISTS+
+ 5 RECENT+
4) I send another mail to this user. I receive notifications normally. (but the first one remains lost)
+20 EXISTS+
+6 RECENT+
5) After waiting 15 minutes the first notification remains lost, so I quit IDLE session.
done
+. OK Completed+
6) I enter again idle mode and then i receive finally the lost new mail notification.
. idle
+21 EXISTS+
+7 RECENT+
idling
Sometimes i am having this problem with the second mail instead of the first one.
Is there anyone already aware of this? Is it a known bug?
Could it be a configuration problem? Should I try to configure IDLE
with ENS?
I am running on a RHL4 with Sun Java(tm) System Messaging Server
7u2-7.02 32bit. I have IDLE capability configured with JMQ. I have
followed the following links:
http://wikis.sun.com/display/CommSuite/Configuring+IMAP+IDLE#ConfiguringIMAPIDLE-NotificationServicesJMQorENS
http://wikis.sun.com/display/CommSuite/Enabling+JMQ+Notification(Example)
Thanks in advance. I know this is a tricky issue.
Regards,
Alberto.

AlCr wrote:
Can you tell me if this problem is reproducible with other versions of MS?I don't see this problem with earlier versions of Messaging Server e.g. Messaging Server 7u1 (provided with Communication Suite 6 update 1).
Also i would like to know if this bug exists with other Red Hat versions.( I found it on RHL4).I see no reason why the particular Redhat release would change the behaviour as it is the same Messaging Server build. The Solaris Messaging Server build on the other hand is different (e.g. different compiler amongst other things).
If you need this issue fixed I suggest you raise a support request (assuming you have a support contract).
Regards,
Shane.

How to do IMAp IDLE on 9300i

I've just discovered what IMAP IDLE is. My mail server supports it, and I believe the 9300i also does.
So my question is, how to actually make it happen - how o I get the 9300i to say IDLE to the server? I can't find anything in any of the email settings.
Would be very grateful for any help, thanks

Hi,
Please see these documents.
Note: 453137.1 - Oracle Workflow Best Practices Release 12 and Release 11i
Note: 831982.1 - 11i/R12 - A guide for troubleshoting Workflow Notification Emails - Inbound and Outbound
Note: 469822.1 - Oracle Workflow Release 12 Diagnostics
Note: 748421.1 - Oracle Workflow ATG Support: R12 Java Mailer Setup Diagnostic Test
Thanks,
Hussein

Apple Mail doesn't support IMAP IDLE

I had started using Entourage for a while just for testing since I had reacently started using a new IMAP server and I wanted to see how all the different email software behaves differently so that I can know what everyone will expect to see. Probably my favorite feature of the IMAP4rev1 protocol is IDLE. This feature gives the client the ability to stay connected to server so that the second an email comes in, it is "pushed" to the client.
This is very different from the way that with POP3 and HTTPmail that you need to poll the server. Here's the real bummer for me though, my absolute favorite email client, Apple Mail, DOESN'T SUPPORT 'IMAP IDLE'!!!!!!!
I beg you Apple to please realease a new version of Apple Mail that supports IDLE properly so that the client can stay connected to the IMAP server.
Other not as important feature requests/bugs that I have:
* CRAM-MD5 authentication on SMTP doesn't work for me in Apple Mail even though my server supports it and it works fine in other email clients
* A three pane vertical view similar to Entourage/Outlook... It would just be a nice option
* Ability to hide individual IMAP folders aka Unsubscribe
* AND ONCE AGAIN PLEASE SUPPORT IDLE!!!
Now if I have this all wrong and there is some way to turn IDLE on that is a hidden setting, someone please tell me. I'd be interested in hearing what someone from Apple has to say about this missing feature. Thank you!
1.5GHz 15" PowerBook Aluminum Mac OS X (10.4.3) 2GB RAM, 60GB 7200 RPM HD, SuperDrive, iSight

No, all this does is download all of my emails and cache all of them locally (regardless of what folder they are in). I wouldn't want this to happen because I definitely have over 100MB stored on my email server.
IDLE is something entirely different... I'm still hoping to get a reply from Apple.
If anybody else is annoyed with this please file a feature/bug request/submit form at www.apple.com/macosx/feedback/ so that we can try to get this resolved soon via some sort of update. OS X 10.5 is still a ways away so I'd definitely like to see an update to 2.05 before we get to 3.0.

Does Groupwise 7 support imap idle command?

does Groupwise 7 support imap idle command?

On Wed, 10 Mar 2010 16:26:03 +0000, clpipkin wrote:
> Well since Danita submitted it back in 2006 I really don't think there
> is much of a chance it ever being included in any future releases of GW.
> I'm sure its still there in the enhancement pile.
Perhaps not, but the more people that request it the better the chances.
It only takes a few minutes to submit one yourself.
http://www.novell.com/rms
Joe Marton
Novell Knowledge Partner

Does iOS support IMAP IDLE on the iPhone?

If not, when is it going to be implemented? I have iOS 5 on my iPhone 4 at present, and I only have the option of setting my IMAP accounts to Fetch on 15 minutes intervals.
Implementing IMAP would be rather trivial for Apple and a god send to those of us who have many IMAP accounts.

Sorry for bumping this old thread out.... but its iOS 8 is comming.
First of all
> It's the, you know, constant and persistent part. I.e. the fact that the connection is kept alive all the time.
This is BS. RFC suppose to use idle notify as 29mins, so it is going to wake up phone every 29mins, or every email arrives. So in case if you set your mail app to poll mail every 15 mins and you haven't any mail received in that period, your poll was useless, I mean your performance already has lost to imap idle. By the way, you think apple's push work differs from sending alive msgs or actual data to openned socket?...
Sorry, that was to clear things
Does anyone know if finally apple decided to add imap idle support to ios8??

IMAP 'IDLE' Command for Push e-mail - how to enable in 10.4.8 Server?

Hi all -
I'm getting a brand new Treo tomorrow, and there's software for the Treo which allows it to have true Push e-mail when used with a mail server that supports the IMAP 'IDLE' command. I'm running a G5 Xserve with 10.4.8 Server, fully updated.
So, I've read conflicting things about whether the Cyrus imapd as implemented by Apple in OS X Server 10.4.8 supports this.
Can anyone give me a reasonably definitive answer as to:
a) Does the existing IMAP implementation support 'IDLE' and,
b) If so, does it need any changes (config file or other) to be enabled?
Thanks in advance!

OK - thanks!
a capability does indeed show IDLE, and Chatteremail is receiving pushes perfectly! Thanks for a specific, knowledgable, and right-on-target reply!
For the others interested, Versamail doesn't play this game - it will only handle timed e-mail checks.
Chatteremail (available at http://www.chatteremail.com) seems to be the preferred 'Push' software for Treos, and in the 30 minutes I've had it installed, it seems to work perfectly with my OSX Server IMAP, getting live pushes (it actually seems to take a couple minutes), and correctly synchronized with my desktop account.
I'm now a happy and fully-Push-enabled Treo user!

IMAP-IDLE Command Broken

Hi all,
I converted to an IMAP Gmail account two weeks ago, and became hooked to the instantaneous mail downloads thanks to the IDLE command. Now, all of a sudden, emails no longer arrive unless I click on "Get Mail." I have not changed my preferences and the "Use IDLE command if the server supports it" box is still checked.
I just got off the phone with an Apple rep. who told me that having "Check for New Messages" set to "Manually" was my problem... but I know that she was wrong, as I've been receiving instant messages for two weeks now.
Your help is appreciated.

I am also having the same issue and have not been able to find a solution. It just 'stopped' working a few weeks back.
I have tried deleting and setting up new IMAP account , changing settings...nothing works.
Message was edited by: mrhud

IMAP IDLE

This is supported by Mail.app, but relies on the server supporting it also. I'm using OSX (Leopard) Server and from what I read, this supports IDLE, but it seems to me mail is never 'pushed' (to MacOSX Leopard clients) and has to be collected as normal which suggests that IDLE is not being used (at least to the best advantage). The Mail Service docs don't mention IDLE at all and I can only find a fairly oblique reference to it in cyrus.conf (on the Xserve). Should Leopard Server's Mail Service just automatically use IDLE, straight out of the box, or is there some configuration that needs to be made to make it work.
Any ideas?

That bit is already there in cyrus.conf. But in any case, how would that affect the operation of Mail.app on the client?
When I say mail is not delivered, I mean it really is not there in Mail.app on the client (this Mac Pro). If I 'Get Mail' then messages are downloaded from the Xserve (i.e. my mail server). Of course it could be a coincidence that those messages just happened to arrive at that time, but unlikely in the extreme. There are times that messages seem to arrive without clicking 'Get Mail', but it's when I am doing other things within Mail.app and I think it may sync the folders without any explicit 'Get Mail' command when local changes have been made. If I don't touch Mail.app, no messages arrive from the server - no notification and no numerical flags showing unread messages. I can sit and watch it all day long and nothing changes. Click 'Get Mail' and instantly they're there.
For some time I have just used a schedule to collect the mail, but I should really try and get it working as it should.
Is there any test that will show if it's Mail.app on the client or cyrus (Leopard Server) on the Xserve that is not using IDLE as it should?

Yahoo IMAP-IDLE totally unreliable

Hi there,
my iPhone won't notice new mails waiting on the Yahoo-server. I will have to update manually to have the phone look. Even the automatic mail check every 30 mins won't work.
But sometimes, by accident, it works and shows new mail within a minute!
My prefs: "Use Push-Mail: ACTIVE"
"Autom. mail check: every 30 mins"
What's wrong?

ifan369 wrote:
mny, Yahoo! Mail's "push" email delays as well as sent email sometimes not being sent are known issues at Apple, please submit feedback to Apple on this bug, as well as call AppleCare to have them create a trouble ticket. The more people that report this, the faster we will all have a fix.
Done.
Thx!

Pre IMAP (Dovecot) - Success! Finally

Just in case it helps someone else - finally go this working.
I had the usual problem mentioned by many that the SSL cert. of my server is not accepted by the pre. I followed the advice in the forums - got the cert. put it in certificate manager and tried again.
RANT: PALM GUYS:it is extremely anything that each time you fail to connect and then leave mail or restart all the mail account info is lost - I found no way to save the server settings when sign in failed).
Needless to say it did not work.
RANT: I next tried to use the Live Chat free support - what a laugh this would not start in firefox on windows so I tries IE but that also failed to start the client so I tried FireFox on Linux also failed - (Nice one Palm).
Ok so then I call Palm Support - that's a mistake clearly these guys know very little about SSL and make me do all the same stuff I just did and then tell me "if it does not work your certificate is not compatible with the palm pre". What crap - I spent an hour on the phone for that. They tell me flash the phone and try again .. Interesting.
Ok so now I decide to fix this this morning. I think perhaps I should not trust my IT guys and
go and look what certificate actually is coming from the Server .. This pretty easy actually not sure why palm support say get it from the admin people. You just need to run openssl like this
openssl s_client -connect themailserverort
Where serverort is your server and usually 993.
When you run this part of what comes back is the
-----BEGIN CERTIFICATE-----
-----END CERTIFICATE-----
take all that and paste it in a file called themailserver.cert
I note this is not the same one my IT guys gave me.
Connect the pre with USB put that file on there (anyplace I put it in a folder called docs where I have other stuff). Use the certificate manager (device info-> preferences) to load and trust it.
Reenter the mail server settings AGAIN.
Magic it works. No flashing, no resetting , no "incompatible certificate"
So after one week I almost have a fully working Pre - I can not say I am very happy. I only bought Palm because I always had a palm but there is actually no connection between this and the T5. In most cases the T5 is more sophisticated.

I got my Palm Pre Plus 3 weeks ago. Back then I synced it to my main e-mail account at AT&T Yahoo and then also my e-mail sub account at AT&T Yahoo. Both synced fine but now a few days ago, my sub account is giving the SSL error (my main default account seems fine). I'm a real idiot with this stuff so I don't know how to fix this - or why it worked the first few weeks and now suddenly doesn't. I tried syncing yet a third email account today and the Palm says "the server's security certificate is not valid for login.yahoo.com." It offers me the chance to type it manually, but I don't know what the hell I'm doing. I guess I have to call Palm support...

JES4 idle imap capability ?

Hello,
I want to know if JES4 (JES2005Q4 - Sun Java System Messaging Server 6.2-9.09) support imap idle capability. I only found that this capability start on JES5.
Is it possible on JES4 ?
Thanks.

Hi Jeff,
thanks for your answer. I found on Sun Solve a Patch (120228-20) for JES4 that introduce de IMAP IDLE Capability. I hope we can update it from 6.2 release to 6.3 release.
Thanks.

Nokia E72 IMAP mail problems

Cross posted from here: http://discussion.forum.nokia.com/forum/showthread.php?p=680673#post680673
Yeah, E72 e-mail client needs real work if it wants to be a competitor with iPhone 3GS (two of which I own) and Blackberry.
So far, I found these problems with it:
1. The e-mail client should be able to display all IMAP folders. Currently there is no option to do that. This is a major functionality problem. In fact, displaying all folders available on the IMAP server should be the default. Instead, the client offers the folders that don't exist at all - silly choice indeed (for instance, I get a choice to see "Sent Items", which doesn't exist on any of my IMAP servers).
2. If large number of IMAP folders is selected, e-mail client won't work any more (becomes frozen for lengthy periods of time) and may even corrupt mailbox setup (in my case, it renamed two of my mailboxes to the same name - it just called them Email). Note, it didn't corrupt my mail - it corrupted mailbox setup on the phone. Essentially, mail doesn't work after large number of folders have been subscribed to. The client keeps connecting/disconnecting and eventually gives up.
3. There is no selection for sent folder. This is a critical feature for any IMAP client. It would be nice if drafts could be selected too, but that's not critical.
4. IMAP IDLE is not implemented properly. There are a number of selections as to when to poll the IMAP server, but that is not proper push e-mail support. There should be an option for the client to keep the connection open all the time and reopen it if/when it goes down. Currently, it is impossible to have "always on" IMAP IDLE support. Which then means that e-mail delivered to IMAP server will not be picked up by the phone for many minutes.
5. Email, if configured, should start when the phone is rebooted. As of now, it doesn't, which means that even if one configures polling for e-mail and the phone is rebooted, the mail will not be picked up.
My Nokia E72 is E72-2, software version 021.024.237.02.
PS. Can someone smack Nokia Australia support people around the ears for replying with utter nonsense to customers' questions, please? It's annoying when real bugs get reported and people that have no idea what the problem is (let alone the solution) reply with garbage.

Hi all what a nice discussion on e 72 issues and I hope Nokia developers also work like users.
I have 5 e mail accounts configured g mail,yahoo,hotmail,ovi and my company account which is gmail apps . Except for gmail nothing seems to work .
First of all for email to be successful like BB push mail should work automatically . That is whenever one gets connected to net mails should down load as per parameters set . This is not happening .
Secondly i still do not know why mails do not download on manual mode also when you go to" send receive now "..I have noticed that mails do come into some of my accounts when I am connected to the net and simultaneously mail is being sent . I have tested this more than once in my office . Otherwise push mail does not work . This seems to be a serious bug .This means push mail is a flop. Further there seems to be some peculiar issue with yahoo mail .This is an issue I have for a long time . I also feel after a while whole thing gets coorupted and perhas this is the reason why e mail system stops working .
Thirdly and most annoying thing are the messages which keep pooping asking for password for different e mail account .Any one else having same issue ?
High nokia advises customers as to what they have done and what can be expected out of this system . If nokia mail system fails they will loose lot of ground to BB and apple and they can not survive selling only voice/message phones at exorbitant prices .

IMAP with Gmail

Has anyone successfully set up Gmail using the IMAP protocol. I set up a Gmail account but it is not "pushing" mail. It works ok -but you have to manually check or set up for polling the server at intervals (just like with a pop acccount.)
Yes, I have seen the video and, yes, I set the account up manually using IMAP instead of the iphone default (pop) for Gmail.
So now I wonder if Gmail does in fact support "push". Anyone ?
JD
Message was edited by: JD2004

I see that the Mail application with Leopard has a checkbox to use IMAP IDLE. When I check the box, it does get email from Gmail as soon as it hits the Google server. I had thought that Yahoo uses IDLE and therefore Gmail IMAP might work on the iPhone. No such luck it seems.

E61 IMAP IDLE - success

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