E61 Software Updater Can't see phone

HI
My product number is 0531060 and my current firware is 1.0610.04.04
I turn my phone on, plug in the USB lead, select PC Suite. Open PC suite and it shows that the phone is connected.
So I open Software Updater and it disconnects the phone from PC Suite as expected but then says it cant see the phone or software updater can't work with the model phone whcih I know is incorrect.
Am I doing the right things in the right order or why, when PC SUite sees the phone Sodtware Updater can't ?
Cheers
Gary

If you've the latest firmware version, you have to wait till a new update comes available for your device.
http://www.nokia-asia.com/support/download-software/device-software-update/can-i-update
‡Thank you for hitting the Blue/Green Star button‡
N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

Similar Messages

5800: Software updater can't find phone

So yeah, the Nokia Software Updater can't find my phone, and the "in-phone" updater gives me an Connection Error. Nokia PC Suite detects my phone just fine, although the Connection Center doesn't.
I'm connecting through a USB directly to the computer.
Any tips? I've updated everything, from drivers to software, and also reinstalled everything twice already. I'm just out of solutions.

If you've the latest firmware version, you have to wait till a new update comes available for your device.
http://www.nokia-asia.com/support/download-software/device-software-update/can-i-update
‡Thank you for hitting the Blue/Green Star button‡
N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

N95 Nokia Software Updater can't find phone, but P...

Hi,
The Lastest version of Nokia Software Updater can't find my phone(connected via USB). But Nokia PC Suite connects to my phone. Very weird.
I'm running windows vista business, Dell Laptop.
I have checked(using product code:0548763), and my N95 Firmware can be upgraded to v12.#, currently firmware is v11.#
I have disabled my windows firewall, and unistalled my McAffee anti-virus.
I think the issue might be with vista, because i successfully upgraded my phone on windows XP from v10.# to v11.#
But then PC Suite shouldn't work, on vista? I tried adding NSU to data execution protection exclusion list.
Can anyone help?
Thanks
Dasdk

i dont think the problem is with PC OS ..
i have xp and i cant upgrade my N 95 ..
it sometime shows Phone not recognized and sometime it sshows unable to retreive phone info....
this update thing sucks man !!

Since software update, can't see contents of iPod when connected to iTunes

About 2 days ago, when I connected my iPod to my pc (iTunes), it said there were some software updates for my iPod so I downloaded them and the iPod rebooted itself. Once it came back up, my iPod showed up in iTunes under "devices" on the left hand sidebar. I got the registration page - I usually click register later, but nothing happened this time. It didn't bring me into my iPod. So I tried to Register. I could get so far, then it asked if I wanted some free movie or something, I said NO THANKS, CONTINUE, but nothing happened. I wasn't registered AND I couldn't access my iPod. I can see my iPod under My Computer. I can see "sandra's iPod" uder devices in iTunes. BUT, I can't get to the content when connected to iTunes. All of my stuff is there on the iPod. I can play my iPod when it's not connected to iTunes - but I can't see the content, manipulate playlists, delete songs, etc. when connected to iTunes. I am almost positive this is a result of the latest software updates to the iPod. I have not updated iTunes - I didn't want to and compound the problem. I'm not a techy person - so please be gentle! Thank you. Sandra

Resolved at home.

N95 : Nokia Software Updater can't find phone

Please help, my N95 has been nothing other than a source of misery since I got it. I'm trying to update the software in a hope that the phone will stop crashing on a regular basis, but NSU doesn't want anything to do with it.
I'm running Windows 2000 and I've used the Nokia site to get the latest version (1.3.85 en) of NSU. I've connected the phone to the computer, Windows detects the phone as expected, but NSU never does. After a long pause I get the extraordinarily useless message:
'Unable to find phone
'1 Please check your phone is switched on and connected to your PC and try locating the phone again
'2 Some phone models require that you select the correct connection type from the phone. In such a case, make sure that you have selected the default or PC Suite mode.
'If the problem persists it means Nokia Software Updater does not support your phone model.'
To answer 1 - the phone is on, connected and I've tried several times.
To answer 2 - I've tried all the modes supported by the N95 including PC Suite mode.
The problem persists, the Nokia site tells me that my phone is supported and that an update is available - so the last part is also wrong.
I've uninstalled NSU, restarted the machine and reinstalled - nothing.
Has anyone got any idea what could be wrong? I'm pretty much at breaking point with the N95 and this is doing nothing to improve my opinion of the machine. I want to like the N95, but it's making things hard. Taking it to a Nokia store is not an option, there are none in my area, there is no over-the-air option to do the update, so I *MUST* use NSU if I want a usable phone.
Thanks in advance.
Mike.

Hi,
Thanks for the quick reply, but no luck so far.
My firewall is ZoneAlarm. I switched it off and tried again with the updater - no luck.
I then reinstalled Nokia PC Suite for the N95 *AND* Nokia Software Updater for the N95, restarted Windows (again disabling ZoneAlarm) and tried to reconnect the phone.
Nothing. PC Suite never finds the phone, NSU gives the same useless error message.
Windows DOES see the phone, if I click on the USB Connect/Disconnect icon in the system tray I see:
Nokia N95 USB Phone Parent
However, the little icon has a yellow warning exclamation mark on it which is usually a sign of trouble. Clicking [Properties] tells me:
Device type: Wireless Communication Devices
Manufacturer: Nokia
Location Nokia N95
Device status
This device cannot start
I'm not sure if this is the cause of the problem.
I've tried using various cables, connecting directly to the computer rather than through a hub, USB 1 rather than USB 2, but still no luck.
Is it time to call an exorcist?
Mike.

HT4623 I phone 5s with 7.0.4 software I can not see the caller ID while on the phone for call waiting.

I phone 5s with 7.0.4 software I can not see the caller ID while on the phone for call waiting. Any help???

The following may help: http://support.apple.com/kb/TS4268

I got a Iphone 4 from UK and got unlocked in india, can i take the software updates? will my phone get locked due to this?

I got a Iphone 4 from UK and got unlocked in india, can i take the software updates? will my phone get locked due to this?

Your phone was "hacked" to unlock it. So, if you update software or restore your phone, it will be re-locked to the carrier it was originally locked to in the UK.

Software update of my i phone not showing any update I'am using ios 7.0.6 want to update ios 8.1

Software update of my i phone not showing any update I'am using ios 7.0.6 want to update ios 8.1

Connect it to iTunes and see if any updates show then.

"Software Update Can't Connect to Update Server"

I am running 10.4.9
For whatever reason, I can no longer update the System using the Software Update function.
Have done the following:
I have deleted the software update preferences.
I have tried logging in under a newly created account.
I have repaired and verified the disk.
Nothing seems to work. I can otherwise connect to the Internet, and even the Itunes store just fine.
Any suggestions?
Imac SE DV Mac OS X (10.4.9)

Not sure, but I would try and download and install the update manualy. You can get it
http://www.apple.com/support/downloads/macosx1052comboupdate.html
Then do your restart and try software update again to see if it works.
Luck
E

Software Update can't connect to the internet after a new install of 10.6

I had a clean install of 10.6 and after that the Software Update can't connect to the internet (the status bar hangs at the beginning and finally it prompts me the internet is not connected) while all my other applications can.
Someone help me out?

I am having exactly the same problem as well.. has anybody managed to solve this yet? I have uploaded Snow Leopard - try to connect to Software Update - the menu bar scans a little then stops and then an error saying 'Not connected to the internet'' but the connection is working fine!!
Is this a SL issue? or just an overload with the Software Update programme? I cant do anything - no update for itunes/iphone software, etc.. most annoying.
Look forward to seeing some good news and some answers to this one.
Cheers
Linda

Software Update can't connect to server -- error

I have Tiger 10.4.7 on a 600mH white G3 dual USB iBook. When I try to use the SoftwareUpdate function off the Apple Menu to check for any updates to Tiger, the "checking for new software" window starts up all right but immediately the error message window appears with "Software Update can't connect to the update server."
I'm otherwise connected to the internet all right and everything is working. I tried trashing the com.apple.softwareupdate.plist file from the Library/Preferences and the user/Library/Preference/ and restarting, but this didn't do it either.
I've had this problem before and it has "become" fixed, but I don't know exactly what sequence does it. Any help, please?
PM9600/233 (OS 8.6); G3 white iBook (10.4.7) Mac OS X (10.4.7)

No, I didn't try creating a new user, in part because once before doing that only made things more complicated and didn't solve any problems.
Software Update simply started working again. No idea why.
However, even after several days, Safari is still reporting that it cannot connect to the server for any URL put in. I've restarted Safari, reset Safari, manually emptied all caches, removed cookies. All very odd!
Firefox is working just fine.

In iOS 7.0.2, Appstore updates can not see updated apps

Hi. i am using iPhone 4S with iOS 7.0.2.
I am updating some apps when updates comes but when i look notification center , some times i can see updated apps in notification center and the problem is Appstore updates can not see in all items .And some times, there is no any blue point some times but.
Is this bug?
Second question is; when i use assistive touch, some times, notification center and control center can not work. What about you.
Note: i installed in DFU mode and clean installed ios 7.

Then readd the account.
settings - mails - add - the account.

HT4623 I have an Apple Model MC610LL version 4.1(8B117). There is no software update available for this phone. WHY??????

I have an Apple iphone , Model MC61OLL version 4.1(8B117). There is no software update available on this phone . WHY????

boblueski wrote:
I have an Apple iphone , Model MC61OLL version 4.1(8B117). There is no software update available on this phone . WHY????
Probably because you haven't updated iTunes to version 10.7.

While updating the software from 6.1.3 to 6.1.4 on iPhone 5, the power failed. iTunes had just finished the backup and was beginning the software update. Now the phone screen says to connect to iTunes but the phone is not recognised when plugged in.

While updating the iPhone 5 software from 6.1.3 to 6.1.4, the power failed. iTunes had just finished the backup and was beginning the software update. Now the phone screen says to connect to iTunes but the phone is not recognised when plugged in. Using Windows 7 and phone not recognised by computer, let alone by iTunes.
Any suggestions? Happy to take it off to the the Apple genius people but would prefer to get it running myself.
Regards.

Try this
iOS: Device not recognized in iTunes for Windows

Software Update can't connect to the update server.

I have an iMac 8-1 with OS is Mac OS X, version 10.7, 2.4 GHz Intel Core 2 Duo, and 3 GB 800 MHz DDR2 SDRAM memory.
When I try to update software I get this error message:
The file “AppleMobileDeviceSupportDelta.pkg” couldn’t be found on the server “swcdn.apple.com”.
Software Update can’t connect to the update server. Make sure you’re connected to the Internet, and then try again.
I don't know how to "connect to the update server" but I guarantee that I AM connected to the internet!

E61 Software Updater Can't see phone

Similar Messages

Maybe you are looking for