E63 email retrieval problem

My E63 crashed after a software update last night. I seem to have recovered most stuff, but now can't access my emails from the Active Home Screen. It shows that new emails have arrived, but when I click on the icon - nothing happens. Just stays on the home screen. I can access emails by going Menu-Installations-email, but this is a bit of a faff!
Any ideas? I'm using the Nokia Messaging email for my Hotmail account. It all went smoothly for the last year....
Cheers

You can use Nokia PC or OVI Suite to backup your E63. Since you already reformatted the E63, it's a kind of useless.
http://europe.nokia.com/support/download-software/nokia-ovi-suite
http://europe.nokia.com/support/download-software/nokia-pc-suite
‡Thank you for hitting the Blue/Green Star button‡
N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

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Can anyone explain the following behaviour on my shiny new 5800?
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BUT.......
I also want it to prioritise the connection (access point) it uses so that it uses my WLAN whenever possible. I believe that this should be possible to achieve using the access groups setting in destinations; the "Internet" group is even set up with the correct priorities automatically. Unfortunately unless I have a single access point (eg WLAN) set up as default access, retrieval magically becomes manual only; not only that, but if out of WLAN range, even a manual retrieval results in an error (WLAN not available) instead of moving smoothly to the Priority 2 access point (Orange internet).
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This sounds like a reasonable request, is the v11 firmware just broken in this regard?

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Well, since your iPhone receives perfectly, use it as the model to set up your iPad.
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There's a bug in the N96. Normally, you should be able to go into the mailbox settings and change the default access point to use, but you can't because of this bug.
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Bug with automatic email retrieval (don't want to ...

Please tell me where to report bug?
When I set automatic email retrieval on my N71 after retrieving email phone stay connected and don’t want to disconnect automatically so i need go to inbox and set disconnect. Its a stupid way of automatic retrieval it suppose to connect, check mail and disconnect. I try it on my N95, same problem. It's spending battery too much. And it’s a big bug.
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Hi Rumcajs,
Any ideas why the connection is not lasting for the day instead of 10-30mn?
Or let me re-phrase: How can I have the e-mail client on my E75 to pick up e-mails on the e-mail server all day long and instantly as it works for web-browser or using thunderbird client? As a user I want to turn on my phone in the morning and then select the "connect all" option either on my Wi-Fi network or 3G network and then get my e-mails all day long without having to re-connect every 1/2 hour (in my case 5mn).
I'm using multiple e-mail accounts: my work account (IMAP idle), gmail and windows live.
If I select the "connect all" option it usually connect to only one of the mailbox and never to the three of them.
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The connect all is an option from the main e-mail screen, where you can see the icons of all your different e-mails accounts and the settings, new and help icons.
Last, it would be good to be able to use Nokia's "destination" for e-mail account. The "destination" feature work with other application and it is very appreciated to prioritise the connection (Wi-fi 1, Wi-fi 2, ... Wi-fi x, 3G) to use.
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E72 and Nokia email Major problem

Oh Nokia what have you done. I was using the Nokia email from nokia.email.com and in there I had my yahoo.com email account. You now longer let the yahoo.com address work inside the Nokia email.
So now I had to manually add my yahoo.com email address into the E72, but everytime the phone checks for email, it takes up so much of the phone cpu power all else locks up. Even has dropped my phone call as the whole phone went into a CPU bound state...
Nokia give me back my yahoo.com email in my nokia.email.com account. Let us add them back in. What have you done. You have basically killed anyone from using a Nokia E72 and yahoo.com email address.

As for whether Yahoo is a paid service for pop email or not is not a debate here. If you are a Verizon FIOS or Comcast internet customer in the USA, you get the POP email of Yahoo free. I am one of these so it is free.
But the fact remains. I used to use the Nokia email message service and had YAHOO as one of my email accounts. It picked up my yahoo.com email for over one year with very few issues. Onfe in a while I would have to restart the phone. Then last week it suddenly stopped.
I called customer servuice and they told me that Nokia email service no longer would work as I had it, to delete the yahoo account and re-add it.
When you re-add yahoo.com email address, it forces an IMAP setup (although I can tell you how to make the Yahoo pop work as I was able to override and trick the phone). As soon as you typ in any address @yahoo.com, it forces you to their IMAP setup within the Nokia E72.
So in IMAP setup of yahoo.com email on my main Ey2 screen I have my yahoo.com email account dstatus displayed. It simply says YAHOO MAIL and in parenthesis the number of unread messages. so mine right now says Yahoo Mail (23)
I have the phone set to check for email every 5 minutes... Pick up UPTO the last 100 messages and also pickup upto 500kb of email data (the old Nokia email message service way it would ask you HOW MANY WEEKS to go back and it would pick up most all email except not download attachments)
When the phone checks. it deletes MOST every (NOT EVERY) message in the yahoo inbox. If you are wtaching the main screen, you see the "23" for the amount of unread go all the way down to 1 (never to zero I dont thing) and then count back up to either 23 or if new email is there, it will go higher.
If you are in the yahoo inbox, you see the emails disappear and then re-appear as it deletes and re-synces all the email
Now if you are unlicky to be on the cell phone during call when it does this re-sync, it take so much CPU, that soemtimes I drop, but if I am in the middle of talking, I "zap" out for a second or two and the other person is wondering what happened if I am in the middle of a sentence. Onc again the phone seems to be CPU bound and all else stops working exceopt the retrieval of that email.
So MOST of the time when the phone is checking the yahoo account, it takes up so much CPU that the phone is basically unresponsive.
I seem not to be the only one who is having issues with a Nomkia hone and Yahoo.com
LOOK here there are at least 2 others..
/t5/Messaging-Email-and-Browsing/Nokia-E7-email-syncronisation-problem/td-p/1030213
/t5/Messaging-Email-and-Browsing/E71-email-problem/td-p/1065247
NOKIA's own support people told me that the NOKIA email program changed. Yes it changed and now people are having issues with YAHOO.COM email.
Nopw if you would lik to knopw how to setup YAHOO.COM on a pop.. simply\
create ANY other POP account. It can be real or phoney. Then go back in and simply change the settings for yahoo.
they are simple
user name / login: email address w/o the yahoo.com.
pop: pop.mail.yahoo.com
smtp:: smtp.mail.yahoo.com
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this seems to work. it does not kill the phone. It does not re-do all he email every time.
There is something about imap and yahoo.com email that you have messed up here and alot of us are seeing it.
NOKIA what have you done?
All I want back is what I had just over a week ago. Once of the best phones in the world, fully working with my eMail...

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I have configured my Gmail account and have managed to retrieve only some old email, the newer ones won't push through. Also I don't seem to be able to send email via Gmail.
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there are two kinds of automatic retrieval, Polling and IMAP IDLE. these are not well differentiated in the software and are labeled like this:
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My brother ipad was linked with old apple id and he forgot his id and never use same email.the problem now his mini ipad ask him for this id to open (activate ipad) what we can do ?

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HT4864 Thank you! This may sound lame but are these instructions for the blackberry? I'm receiving iCloud emails without problems on my MacBook Pro and I'd rather not mess w/ settings there.

Thank you! This may sound lame but are these instructions for my blackberry? I'm receiving iCloud emails without problems on my MacBook Pro and I'd rather not mess w/ settings there. Thanks again!

You don't need to start a new thread to continue a conversation, you can just tack onto the original one. The settings I referred you to are for the Blackberry, since that's the device which is not receiving mail: anything which is working can be left alone.

Manual Email Retrieve being Ignored??

I am in Thailand, and I just got a message from AT&T that my data bill is $500 after 30 days. I have had Data Roaming turned "OFF" for the majority of my trip. I have Email retrieval set to MANUAL at all times.
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Okay so your response is "Cuz".
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Hi and welcome to the forums!
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N97 mini, email retrieval, and definition of "home...

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