E63 msn sign in problems - please help!

Ok i just bought a new e63 and i installed the 'messenger' application i go to sign in on Messenger with my email address and password and it comes up with a box saying 'Connecting, please wait' thats for about 1 minute... than it comes up with a error message saying ' - Sign in Failure - There was a problem asscessing your account please try again later'
ive got the internet working on my phone and the application installed but i still cant sign in ... any help would be most appriciated thanks!

kravmaguy
What version of Premiere Elements and on what computer operating system is it running.
Using Premiere Elements 12 on Windows 7 64 bit, I ran into the same Internet/Clock message and used the following solution to resolve that specific issue.
ATR Premiere Elements Troubleshooting: PE12: Sign In Failure (Connect to Internet or Fix Computer Clock)
Please determine if it will work for you.
You need an Internet connection for product installation, for some first time/one time feature activation, and use of Online Services offered by the program. Other
than that you should be able to use the program without an Internet connection.
When you have been going to install Premiere Elements on any of your computers, are you getting a "same purchased serial number on more than 2 of your
computers" message? If not, then there should be no involvement needing contacting Adobe about the use of the same purchased activated serial number on more
than 2 of your computers.
Please review and consider and then let us know the outcome.
Any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR
Add On...Just in case note...deactivation and uninstall are two different things...so Help Menu/Deactivate or Sign Out (depending on your version)
and, if necessary, then uninstall using the usual Control Panel route (if Windows).

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Problem Please help me.....Let me know the area to look for it I am a DBA..

Problem Please help me.....Let me know the area to look for it I am a DBA..Thanks in advance to let me know the cause and the area to look and fix it...
Server Error in '/' Application.
Problem with SAP/BAPI. SAP.Connector.RfcCommunicationException: Connect to message server failed Connect_PM MSHOST=prddb01.lamrc.com, R3NAME=PRD, GROUP=Prod HR PRD LOCATION CPIC (TCP/IP) on local host ERROR service 'sapmsPRD' unknown TIME Wed May 04 08:59:06 2005 RELEASE 620 COMPONENT NI (network interface) VERSION 36 RC -3 MODULE ninti.c LINE 428 DETAIL NiPServToNo SYSTEM CALL getservbyname COUNTER 1 at SAP.Connector.SAPConnection.ThrowRfcException(RFC_ERROR_INFO_EX rfcerrInfo, Encoding encoding, String languangeCode) at SAP.Connector.SAPConnection.Open() at SAP.Connector.SAPClient.RfcInvoke(String method, Object[] methodParamsIn) at SAP.Connector.SAPClient.SAPInvoke(String method, Object[] methodParamsIn) at SoftwareKeySAPG.SAPProxy1.Z_Bapi_Load_Kpi_Region(ZSOFT_KPI_REGIONS_MTable& Kpi_Regions, ZSOFT_PROD_TYPETable& Prod_Type) at SoftwareKeySAPG.SAPGSK.LoadKPIRegion(DataSet dsProduct)
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.Web.Services.Protocols.SoapException: Problem with SAP/BAPI. SAP.Connector.RfcCommunicationException: Connect to message server failed Connect_PM MSHOST=prddb01.lamrc.com, R3NAME=PRD, GROUP=Prod HR PRD LOCATION CPIC (TCP/IP) on local host ERROR service 'sapmsPRD' unknown TIME Wed May 04 08:59:06 2005 RELEASE 620 COMPONENT NI (network interface) VERSION 36 RC -3 MODULE ninti.c LINE 428 DETAIL NiPServToNo SYSTEM CALL getservbyname COUNTER 1 at SAP.Connector.SAPConnection.ThrowRfcException(RFC_ERROR_INFO_EX rfcerrInfo, Encoding encoding, String languangeCode) at SAP.Connector.SAPConnection.Open() at SAP.Connector.SAPClient.RfcInvoke(String method, Object[] methodParamsIn) at SAP.Connector.SAPClient.SAPInvoke(String method, Object[] methodParamsIn) at SoftwareKeySAPG.SAPProxy1.Z_Bapi_Load_Kpi_Region(ZSOFT_KPI_REGIONS_MTable& Kpi_Regions, ZSOFT_PROD_TYPETable& Prod_Type) at SoftwareKeySAPG.SAPGSK.LoadKPIRegion(DataSet dsProduct)
Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
Stack Trace:
[SoapException: Problem with SAP/BAPI.
SAP.Connector.RfcCommunicationException: Connect to message server failed
Connect_PM MSHOST=prddb01.lamrc.com, R3NAME=PRD, GROUP=Prod HR PRD
LOCATION    CPIC (TCP/IP) on local host
ERROR       service 'sapmsPRD' unknown
TIME        Wed May 04 08:59:06 2005
RELEASE     620
COMPONENT   NI (network interface)
VERSION     36
RC          -3
MODULE      ninti.c
LINE        428
DETAIL      NiPServToNo
SYSTEM CALL getservbyname
COUNTER     1
   at SAP.Connector.SAPConnection.ThrowRfcException(RFC_ERROR_INFO_EX rfcerrInfo, Encoding encoding, String languangeCode)
   at SAP.Connector.SAPConnection.Open()
   at SAP.Connector.SAPClient.RfcInvoke(String method, Object[] methodParamsIn)
   at SAP.Connector.SAPClient.SAPInvoke(String method, Object[] methodParamsIn)
   at SoftwareKeySAPG.SAPProxy1.Z_Bapi_Load_Kpi_Region(ZSOFT_KPI_REGIONS_MTable& Kpi_Regions, ZSOFT_PROD_TYPETable& Prod_Type)
   at SoftwareKeySAPG.SAPGSK.LoadKPIRegion(DataSet dsProduct)]
   System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) +1503
   System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) +218
   SoftwareKeyUI.InstalledBaseDataWS.InstalledBaseData.LoadKPIRegionMulti(DataSet products)
   SoftwareKeyUI.InstalledBaseDataAccess.LoadKPIRegionMulti(DataSet products)
   SoftwareKeyUI.InstalledBase.GetRegionDetails(Int32 userId, String product, String regionType)
   SoftwareKeyUI.FilteredAccess.GetRegionDetails(Int32 userId, String product, String regionType)
   SoftwareKeyUI.search.LoadRegionDetails()
   SoftwareKeyUI.search.regionType_SelectedIndexChanged(Object sender, EventArgs e)
   System.Web.UI.WebControls.ListControl.OnSelectedIndexChanged(EventArgs e) +108
   System.Web.UI.WebControls.DropDownList.System.Web.UI.IPostBackDataHandler.RaisePostDataChangedEvent() +26
   System.Web.UI.Page.RaiseChangedEvents() +115
   System.Web.UI.Page.ProcessRequestMain() +1099

The error is a very basic one - the sapmsPRD service is not known. You will have to go to <NT_ROOT>\system32\drivers\etc and add the entry sapmsPRD 3600 to this file.
This is basically telling the requester at what port to look for the message server.
C

Problem Please help me.....Let me know the area to look for it

Problem Please help me.....Let me know the area to look for it I am a DBA..Thanks in advance to let me know the cause and the area to look and fix it...
Server Error in '/' Application.
Problem with SAP/BAPI. SAP.Connector.RfcCommunicationException: Connect to message server failed Connect_PM MSHOST=prddb01.lamrc.com, R3NAME=PRD, GROUP=Prod HR PRD LOCATION CPIC (TCP/IP) on local host ERROR service 'sapmsPRD' unknown TIME Wed May 04 08:59:06 2005 RELEASE 620 COMPONENT NI (network interface) VERSION 36 RC -3 MODULE ninti.c LINE 428 DETAIL NiPServToNo SYSTEM CALL getservbyname COUNTER 1 at SAP.Connector.SAPConnection.ThrowRfcException(RFC_ERROR_INFO_EX rfcerrInfo, Encoding encoding, String languangeCode) at SAP.Connector.SAPConnection.Open() at SAP.Connector.SAPClient.RfcInvoke(String method, Object[] methodParamsIn) at SAP.Connector.SAPClient.SAPInvoke(String method, Object[] methodParamsIn) at SoftwareKeySAPG.SAPProxy1.Z_Bapi_Load_Kpi_Region(ZSOFT_KPI_REGIONS_MTable& Kpi_Regions, ZSOFT_PROD_TYPETable& Prod_Type) at SoftwareKeySAPG.SAPGSK.LoadKPIRegion(DataSet dsProduct)
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.Web.Services.Protocols.SoapException: Problem with SAP/BAPI. SAP.Connector.RfcCommunicationException: Connect to message server failed Connect_PM MSHOST=prddb01.lamrc.com, R3NAME=PRD, GROUP=Prod HR PRD LOCATION CPIC (TCP/IP) on local host ERROR service 'sapmsPRD' unknown TIME Wed May 04 08:59:06 2005 RELEASE 620 COMPONENT NI (network interface) VERSION 36 RC -3 MODULE ninti.c LINE 428 DETAIL NiPServToNo SYSTEM CALL getservbyname COUNTER 1 at SAP.Connector.SAPConnection.ThrowRfcException(RFC_ERROR_INFO_EX rfcerrInfo, Encoding encoding, String languangeCode) at SAP.Connector.SAPConnection.Open() at SAP.Connector.SAPClient.RfcInvoke(String method, Object[] methodParamsIn) at SAP.Connector.SAPClient.SAPInvoke(String method, Object[] methodParamsIn) at SoftwareKeySAPG.SAPProxy1.Z_Bapi_Load_Kpi_Region(ZSOFT_KPI_REGIONS_MTable& Kpi_Regions, ZSOFT_PROD_TYPETable& Prod_Type) at SoftwareKeySAPG.SAPGSK.LoadKPIRegion(DataSet dsProduct)
Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
Stack Trace:
[SoapException: Problem with SAP/BAPI.
SAP.Connector.RfcCommunicationException: Connect to message server failed
Connect_PM MSHOST=prddb01.lamrc.com, R3NAME=PRD, GROUP=Prod HR PRD
LOCATION CPIC (TCP/IP) on local host
ERROR service 'sapmsPRD' unknown
TIME Wed May 04 08:59:06 2005
RELEASE 620
COMPONENT NI (network interface)
VERSION 36
RC -3
MODULE ninti.c
LINE 428
DETAIL NiPServToNo
SYSTEM CALL getservbyname
COUNTER 1
at SAP.Connector.SAPConnection.ThrowRfcException(RFC_ERROR_INFO_EX rfcerrInfo, Encoding encoding, String languangeCode)
at SAP.Connector.SAPConnection.Open()
at SAP.Connector.SAPClient.RfcInvoke(String method, Object[] methodParamsIn)
at SAP.Connector.SAPClient.SAPInvoke(String method, Object[] methodParamsIn)
at SoftwareKeySAPG.SAPProxy1.Z_Bapi_Load_Kpi_Region(ZSOFT_KPI_REGIONS_MTable& Kpi_Regions, ZSOFT_PROD_TYPETable& Prod_Type)
at SoftwareKeySAPG.SAPGSK.LoadKPIRegion(DataSet dsProduct)]
System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) +1503
System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) +218
SoftwareKeyUI.InstalledBaseDataWS.InstalledBaseData.LoadKPIRegionMulti(DataSet products)
SoftwareKeyUI.InstalledBaseDataAccess.LoadKPIRegionMulti(DataSet products)
SoftwareKeyUI.InstalledBase.GetRegionDetails(Int32 userId, String product, String regionType)
SoftwareKeyUI.FilteredAccess.GetRegionDetails(Int32 userId, String product, String regionType)
SoftwareKeyUI.search.LoadRegionDetails()
SoftwareKeyUI.search.regionType_SelectedIndexChanged(Object sender, EventArgs e)
System.Web.UI.WebControls.ListControl.OnSelectedIndexChanged(EventArgs e) +108
System.Web.UI.WebControls.DropDownList.System.Web.UI.IPostBackDataHandler.RaisePostDataChangedEvent() +26
System.Web.UI.Page.RaiseChangedEvents() +115
System.Web.UI.Page.ProcessRequestMain() +1099

Hi
You should make a mapping for the service sapmsPRD in your /etc/services file (On Windows: C:WINDOWSSYSTEM32DRIVERSETCservices). If your instance number is 00 you will have to add the following entry:
sapmsPRD 3600/tcp
Good luck!
René van Es

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