E65 Firmware Update O2

I recently (about a month ago ;-)) had problems with my phone. After player DoomRPG on my phone and turning it off it said it had problems starting and that i Should contact the supplier. Upon taking it to the O2 store, and going on a rampage and saying that I lost money and couldn't make important calls and that they should give me a shiny, new N95, they said they will first have to send to an 02 service shop. When I got the phone back I got a note saying that there were problems in the firmware and that they had no upgraded the phone's firmware to an 'all new o2 approved' firmware. What are your thoughts?

hello dijay
type the *#0000# and check what version it is.
That way you know if it is still the previous.
Cheers

Similar Messages

  • Nokia E65 firmware update due in October

    Hi all,
    we just received a message from the Eseries team. They informed us that "Nokia will release a firmware update for the E65 in October for most E65 variants."
    There's been plenty of discussion here among E65 owners so I hope this helps. We do not have any information about any possible changes that this update will bring but I am sure many of the discussions about the E65 here at Support Discussions have been a valuable source of information to Nokia.
    I wrote all my posts from 2005-2011 as an "Admin" for this community. I still work for Nokia as an external consultant, so my rank in all posts is now "Employee".

    28-Sep-2007 08:24 AM
    jacekza wrote:
    ..please ask them to release a public change log for the E65 firmware... and even all firmwares. And also please find out from them if they have any intention of releasing new firmware for the E70.
    At the moment Nokia does not publish change logs nor schedules for any product-specific updates.
    E65 was an exception since there seemed to be so much concern over whether it will be supported by NSU at all (as it's not yet listed at www.europe.nokia.com/softwareupdate).
    I wrote all my posts from 2005-2011 as an "Admin" for this community. I still work for Nokia as an external consultant, so my rank in all posts is now "Employee".

  • Nokia E65 Firmware Updating Problems.

    Hey guys I have a Nokia E65 (RM-208).
    Whenever I try and run the Nokia Software Updater it is never able to find an update. Even though I know there are updates available.
    When I press *#0000# it says 1.0633.03.00
    28-09-06
    RM-208
    Nokia.
    Does anyone know an alternative way to download and install this firmware on my phone? I really need to update the firmware because this phone is very buggy.
    Thanks in advance.

    Anyone???

  • E65 Firmware Updates ?

    Here are my details:
    1.0633.18.01
    11-01-07
    RM-208
    Nokia E65
    Bought this mobile on 16th April 2007 in the Middle East (UAE - Abu Dhabi)
    Browsing through these forums i came up with the following updates:
    Update 1:
    1.0633.18.02
    26-01-07
    RM-208
    Update 2:
    1.633.58.02
    I connected my phone to the NSU software but it still says no new firmware. Is there a site by nokia or anyone, where constant updates are added as to what model would has what new software version.
    I believe that the customer care section of phone shops get their info from some nokia site. Downloading that software is copyrighted, but having access to version information is harmless. Why doesnt nokia give a page where all phones are updated with their latest software versions and the changelogs.
    Thanks and regards.

    Google :
    http://www.google.com/search?hl=en&q=1.633.58.02&btnG=Google+Search
    Link 1 :
    /discussions/board/message?board.id=smartphones&message.id=30862&page=2
    Link 2 :
    /rss/message?board.id=smartphones&message.id=33810
    Regards

  • E65 Firmware update yet ?

    I am still stuck with the following :
    1.0633.18.01
    11-01-07
    RM-208
    Nokia E65
    Frankly its getting a little too annoying that nokia hasent opted to get a firmware out yet. Any new speculations or updates to this firmware ?
    Thanks.

    Totally agree witth the above - come on Nokia.
    There is a thread in the E Series board which suggests a major release in the next couple of weeks - but no concrete proof of this nor source of the info.Message Edited by john32 on 15-Aug-200702:58 PM
    John32

  • E65 & A2DP - firmware update?

    I bought MD-5W bluetooth _stereo_ speakers to listen
    to music streamed via bluetooth by my Nokia E65.
    Unfortunately, the E65 does not support A2DP.
    Nokia did it for other phones so I'm wondering
    if there are any plans to add A2DP support in
    the next (and first) firmware update for the E65?
    Maybe they fix the occasionally "Insert SIM" crashes
    too ...
    Mono tin sound is painful!
    Florian

    Hello
    I agree with all the users here. It seems like the E65 should have a new firmware upgrade, to fix all the new bugs with the wifi connection. In my opinion, Nokia need to add A2DP for a phone like this since many users use A2DP for bluetooth speakers to receive phone calls while driving, and also listening to music. Although this phone is a part of the E series, a bluetooth profile such as the A2DP need to be supported for business users who don't need it for multimedia reasons!
    There are many users complaining about this lack of A2DP and WLAN instability. We encourage Nokia to release a new update for our phone and not to leave us behind - else all users will understand the E-series is a fiction and N-series are much more advanced and stable.
    Please release a new update with A2DP for us, we are yearning for it so much!

  • Firmware Updates in North America (NAM devices) - ...

    After reading the UK campaign for equality post - I thought I'd start one for us North American folks.
    As a loyal (but now beginning to waver) owner of Nokia devices since 1998.. it's always been a sad state of affairs in terms of upgrades, and getting new devices, especially compared to the rest of the world, PERIOD.
    While I realize that our phones may require a slightly different chipset because of the odd ball frequencies that our areas use - there is no sane or logical reason why we get shafted on model firmware updates otherwise.  While I do not have a hardware engineering degree - I cannot see why the primary functions of firmware updates cannot be easily ported over to the NAM versons of Nokia phones.
    While a lot of you out there have valid complaints (like the UK) in release time - and do eventually get them.  We in the NAM market have been consistently.. well, screwed, is the only way that I can think of it.  I have consistently made it a point to buy Unlocked and unbranded devices DIRECTLY from Nokia USA so that I can have flexibility and know that I will eventyally, hopefully,get some sort of update.
    With all the new N and E series devices that I have owned - N95-3, N85-3, E75-2, E65, N79 come to mind - we have been consistently, and systematically been delayed as candidates for firmware releases.  Example: N95-3 - The was launched as a FLAGSHIP device.  All OTHER versions of the N95 got and received a v30 upgrade - the n95-3 didn't even get it as a possibility until almost 7 months later!!! E75 - a lot of you got the v200 upgrade and things work perfectly - I should know - I have a friend who has a E75-1 handset, and we compare notes and see how sad and slow my device is! We're still on v110!  N85 - the same way, MONTHS later.  It goes on and on. 
    I mean, if you're NOT going to support a device - that's fine - just TELL us upfront.  Don't tease us with versions of firmware for other practically identical devices - and then have your North American support counter parts completely clueless as to any news whatsoever.  If you're not going to support the product with firmware updates - just tell me, and I'll make my decisions to purchase, or not, accordingly.At least with other mobile manufacturers - I know there is a set steady time frame of support and so on. 
    What's even worse than the tease with the other versions of firmware, is the NokiaUSA site itself.  You go there, and you see that OH - hey! There's apparently a new version of firmware available for my device on the 'pretty' pages that allow you to select your device.  *BUT* whenever you type in a NAM device code on the actual check page - it's never  available at the same time as the rest of the family of devices.  Heck, we're lucky if we are only 1 revision behind for most, if not all, devices!  If you're not going to give us the updates - then make sure your localized website doesn't even mention it! This false hope is  the worst wound of all!
    And yes, I do realize that Nokia does not have the market share in the NAM market as it would like - but helping us 1st adopters to have wonderful working devices is probably your best form of advertising to people who've never even seen the devices before! I don't know how many of my friends and colleagues have bought Nokia devices because they see how well they CAN work as compared to what they are used to! You want market share? well, help us, to help you!
    North American users please chime in and add kudos to this if you feel the same way!

    Nokia Senior Managers,
    I want to help you.  So do all the other customers on this site.  The 5800 is the best phone on the market, but it needs the updated firmware (v.4) in NAM as soon as poosible.
    Other suggestions (places you are doing well and need help).
    Doing well - maps (on-device with GPS is much much better solution than wireless network based only - MARKET this fact, where is the advertising??) and push e-mail.  You should make the push e-mail free for life on your smartphones, like you did with maps (then market along with free mapping).  This would eliminate Android and Blackberry given the technology and price point.
    Need more work - ease of set-up, user interface, music, and apps.  All of these need to be improved to take on Apple.  It took two full days to set up my phone (before installing music).  That is way too long.  Everything is convoluted, like it was developed on Mars.  This could be one CD that comes with the phone and make everthing easy, or just pre-loaded so you can turn-on and go.  The touch screen user interface is ok, but could be much better (more homescreen choices, etc.)  Regarding music, don't try to sell, just make a simple pass-through that works well, leave selling (or sharing) music to others.  (maybe buy MediaMonkey and incorporate to have a good universal music management program)  Regarding apps, this is moving in the right direction, but you need to do more.  More apps, make them free, and partner like crazy with media companies, U.S. universities (who are developing for all other smartphones except Nokia through Blackboard, etc.), and any other company/organization that has a cool app.  This is the sizzle, which in the U.S. sells more than the steak.
    Good luck and let us know if we can be of assistance.
    Loyal Nokia 5800 User

  • Nokia e65 firmware

    Hi guys,
    Just wondering, has anyone got any idea if there is going to be a firmware update for the E65 that actually fixes the bugs, and if so when? Ive had mine for several months now, Ive updated to firmware 2 and then 3 but I still have a lot of bugs in the phone that are making it nigh on unusable. For example, every so often I will select a number from the phonebook and hit dial, but nothing happens. I will have to restart the phone again in order to be able to use the dial button. I have actually started having to set the number as a speed dial and use that to make out going calls! The phone also seems to lock up randomly, usually when Im typing a text message. Very annoying if it happens 4 pages into a message!
    Sorry to rant, I usually hate guys who sign up to support forums and start moaning in their first post! Its just Ive had the phone for a while now, and its been buggy since day 1 and it looks like Nokia are making no effort to fix it. Its a shame cause it would be a cracker of a phone without the bugs.

    What good is that going to do tho, if this issue is related to the firmware (as is suggested by the fact that numerous other people are having similar problems)? If I send it back to Nokia, are they only going to reformat the phone and send it back to me (I could do that myself, and have done to no avail)? I know several people with this phone who have all had similar problems, and most of them have had the phone repaired or replaced, only for the exact same issues to arise again shortly after. I cant afford to be without my phone if it means that all they are going to do is reload the same buggy firmware and send it back to me...
    Like I said, its a real shame this phone is such a disaster, because it has the potential to be a really good phone, if only it worked properly!!!

  • Macbook4,1 10.6.8 and firmware update - what went wrong?

    Macbook 4,1 2008 2.4Ghz (not unibody). I recently reformatted my hard drive and reinstalled 10.6 from the Retail DVD and all seemed to go well. The MB was working fine up to that point. I then set up the MB (network, date and time, etc.) and repaired permissions.
    I then checked Software Update and downloaded and installed the recommended updates to 10.6.8.
    Again, all seemed to go fine. System booted and I repaired Permissions again. I went to the Apple web site, a couple of other web sites, and Software Update found another update to install: Firmware. Though I don't remember what version.
    I clicked OK and it installed.
    Upon reboot, it seemed to install okay.
    But then I left the Macbook and it went into Sleep.
    I didn't come back to it again until the next day.
    When I pressed a key to wake it, I got what I now know is the screen that appears after you wake it from SAFE SLEEP. As per this Apple KB article: http://support.apple.com/kb/HT1757.
    And this is where the problems started.
    After the MB woke to the Safe Sleep screen, which shows the desktop a little "out of focus", the progress bars started filling in from left to right, BUT before they completed, the screen went BLACK.
    And it has had a problem with black screen ever since. I can boot the MB from internal or external HD or from DVD, and it seems to boot fine. Boot chime, Apple logo, spinning wheel, then at the point where it pauses, blue screen, then goes to desktop, instead the screen goes black.
    It finishes booting, but seems to go into Sleep.
    I can wake it by pressing a key, but the screen either comes on and goes black again after 10 seconds, or I get the Safe Sleep wake screen, and then it goes black after 10 seconds.
    And at boot or when waking the MB, the front LED flashes 5 times. There are no error beeps.
    I've tried changing RAM, but problems remain.
    So what's all this? Any ideas?
    The display doesn't seem dead, as it works to boot and wake. The MB works fine with external monitor.
    It's weird, but I can't think of anything apart from the Firmware update. The problems started right after installing it.
    Unfortunately, this model of Macbook doesn't have a Firmware Restoration image to download and burn to CD. It is the ONLY Mac at this point that doesn't have this!
    I called Apple support and even bought the 49 Euro Pay Per Incident service, which proved to be the same as throwing 49 Euro out the window. The only "technical" support they provided was to Reset the SMC, which you can find out about FOR FREE at the Apple website. And which I'd done anyway. I'd also reinstalled the MacOS. Don't want to beef too much, but sheesh, you've already got a Macbook that might need costly repairs, and they make you pay 49 Euro BEFORE they even ask you about the problem and what you've done to try to solve it. I'm tempted to say "ripoff". I mean, if all they can offer you is the advice to reset the SMC - which Apple offers for free at their website - then that's pretty poor service for 49 Euro, to say the least.
    Apart from the wasted 49 Euro, I'm pretty peeved about the Firmware update (or so it seems) wrecking a perfectly working 2008 Macbook. I don't know how to convince Apple of this, but I'm certainly going to try.

    Thanks for the reply.
    Re. the Displays setting, the Macbook display isn't recognized and mirroring isn't an available option.
    I've scoured the net and the idea of replacing the PRAM battery may be something to try. I read a post by a guy with a Macbook logic board screwed up by a Firmware update, which he solved by replacing the PRAM battery, as when you disconnect it you reset the logic board.
    Which capacitor?
    No luck so far with talking to Apple. I will try to get hold of someone a little more tech savvy and/or in a position of authority, as it seems that the Firmware is the culprit. Obviously a million other things could go wrong with a Macbook, but given the timing here it looks like the Firmware. Firmware updates can and occasionally do screw up a computer, as most manufacturers will warn you before you apply the update: PC makers, printer makers, etc. And they probably warn you that it's all your responsibility if anything goes wrong. But re. the Apple Firmware update:
    1) it came thru Software Update
    2) there was no warning
    3) to make things worse, there's no Firmware Restoration image that I can burn to a CD to reflash the logic board: this is the only Apple computer that doesn't have a Firmware Restoration option
    I'll try to get thru to a manager and convince him/her that the firmware may have been the cause.
    Do you think an authorized Apple tech might have access to some way to do a firmware restoration? Something not avaiable to mere mortals? Because if not, the only solution looks like a new logic board.

  • New symptoms since latest firmware update

    OK I have a 1tb sky hd box which hasn't had any really annoying issues up until the new firmware update (the one with the new Kids tile which is annoying in its own right).  Anyway, I have been watching the cricket on SS2 and every so often when they break for a short advert between overs I've lost sound when it tries to revert to DD5.1 after switching from 2.0 on the adverts.  I have to change channel and back again to get the sound back.    Also, for the first time, my planner was showing empty today so I had to do a planner rebuild which solved the issue.  Still, at least they  seem to have solved the sound dropout issue.  So just heads up for anyone else with a 1tb box who experiences the same issues.

    (Quoting Karl Petersen here:)
    There's a bug in iMovie 6 that makes it impossible to re-edit (Update) photo clips previously imported with the Ken Burns checkbox ON. The source photo, normally stored in the Media folder of the project, is (inappropriately) discarded when you empty the iMovie trash. The clips Update as black clips and the preview is usually black too, if I recall.
    The workaround is to 1) drag the photo from the iMovie trash to the iMovie Clips pane; or 2) never empty the iMovie trash.
    Sue

  • Cisco Router tried to take a firmware update and no longer works

    Ok so internet was working fine until Cisco Connect told me to take an update.  My connection is wired and there were no disruptions during the download.  Yet the download still failed and now my power light blinks continuously and there is no internet access.  I tried instructions on "How to unbrick your Cisco Router", even got them to work, it took the firmware update from the cmd line.  Still doesnt work though.  What's wrong with this thing and how do i fix it?
    Solved!
    Go to Solution.

    I ended up downloading a firmware utility program and was able to get it to reload. The power light became solid somewhere between 2-5 mins, however still didnt connect to the internet.  Found that all this factory resetting will change your Internet access name & password, with no way to find out the new one.  You have to remove the Cisco Connect program from your computer and reload it from the original disk.  Only then will you be up and running again.  While I appreciate the response Helm, I was way beyond a 30 second reset button solution when I posted this lol.

  • Macbook 2008 4,1 serious problems after 10.6.8 and 1.4 firmware update

    I'm having a problem with my 2008 2.4Ghz Macbook. After doing a fresh install of 10.6.0 with a Retail DVD, the MB was working perfectly, absolutely no problems at all. I then ran Software Update and installed all the recommended updates to 10.6.8, and I only noticed in passing that there was a Firmware update to do too, as reported by Software Update. I ran that as well and, IIRC, it was applied after fully updating to 10.6.8 and after rebooting twice. The MB rebooted, ran the Firmware update (which seemed to complete fine, as the progress bar completed normally against the grey screen), then rebooted. Again, IIRC, after running the Firmware update, and I'm now at 10.6.8, I started a Repair Permissions and left the MB for a while. It was the next day, maybe 15 hours later, when I went back to the MB and it was in Sleep. I pressed a key to wake it and this is when the weirdness started.
    The screen was "fuzzy", sort of out of focus, though I could see the desktop, and what I could see was: the Disk Utility window open on Repair Permissions (which had completed normally) and several Vertical Segmented Bars running across the bottom part of the screen, at about the height where the Firmware Update progress bar was. These bars were filling in from left to right. IIRC, it may have looked a little like when you wake from Deep Sleep (or Hibernate, or whatever it was called). Like when you Wake from Sleep after the battery has run out and then you plug the AC adapter in.
    Anyway, before the Vertical Segmented Bars progress was completed, the screen went black. Pressing keys didn't bring the desktop back.
    I did a forced shutdown, reset the SMC, then rebooted. No startup chime. The Superdrive, hard drive and fans spun up, but the screen remained black. After a few reboots, I got a desktop back, and tried to reinstall from both an external HD (with Restored disk image) and the Retail Snow Leo DVD. Both times, the MB booted to the startup screen: with the external HD, I held down Option and chose the Snow Leo install; with the DVD, the MB started normally while I held down the C key. The boot started from the HD and the DVD, but after about 60 seconds, with Apple logo and the spinning "cog wheel", the screen went black. And seemed to shut down. With the external FW hard drive, the drive made a loud click, its LED went off, then it came back on after a few seconds, as if it had lost all power to it, then the LED lit up when power returned to it from the shut down MB. Anyway, the installs failed.
    I then attached the 2.4 MB to another MB (2.1) in Target Disk Mode and it booted fine into TDM. It showed up on the 2.1's desktop, I ran Check Disk and it checked out okay. I then looked under Startup Disk and the 2.4's disk was listed there, with 10.6.8.
    I then booted the 2.1 from the 2.4's disk and it booted fine. I ran check Permissions, and a huge list of permissions to repair came out. At this point, I've left things as they are. The 2.1 is booted from the 2.4, the latter used as external boot HD.
    I then replaced hard drive and RAM. Tried to boot from DVD and install, got to Apple logo and spinning cog wheel, but after about 2 minutes the screen went black.
    I then connected an external monitor and rebooted from the DVD. The external display received a video signal and I got to the Snow Leopard install screen. All this time the Macbook display has remained BLACK.
    I went to Disk Utility and reformatted the new drive, then started the installation, which completed fine. The Macbook runs normally connected to the external display.
    Any thoughts?
    Why would the Macbook display work fine at boot (Apple logo, etc.), but then cut out after about 2-3 minutes?
    Why would the Macbook screen remain black while I got a video signal on an external monitor?
    Does this sound heat-related in some way? I should note that while booting from the DVD and now installing Snow Leopard, the fans are going pretty fast.
    I just want to point out that this was an absolutely pristine, impeccable Macbook until these recent problems. It is in fantastic condition, none of the usual chips out of the top case and trackpad area. After the latest fresh install of 10.6.0 it was perfect upon reboot. Fast, perfect Airport and Bluetooth, FW and USB worked perfectly with a FW drive and USB mouse I hooked up. The update to 10.6.8 via Software Update seemed to complete fine.
    Then all the problems started AFTER THE FIRMWARE UPDATE.
    I don't know how much stock can be put in the firmware update being the cause of the problems, but the sequence here would bear that out. These are also somewhat unusual problems, at least in my experience.
    One of the odd things was when I first went to wake the Macbook after the firmware update: the "fuzzy", out-of-focus screen and the segmented progress bars. And it was just before the segmented bars completed progress from left to right that the display cut out and went black. And from that time on, I've had the aforementioned problems.
    Any ideas or links to similar problems would be greatly appreciated, e.g. possibly firmware related, or where the Macbook screen works but goes black after a couple minutes. And now that I've been able to connect to an external monitor, it would seem that the video signal is okay too.
    Thanks.

    Just to update.
    After leaving the Macbook unplugged and without battery for a few days. I reset the SMC and, with no battery installed, I've just now rebooted and:
    1) the first time, it booted, but no chime, and when the display turned on, once again I got the "out of focus" desktop AND the segmented vertical bars on the desktop (and the bars were filling in from right to left); the display went black after about 10-15 seconds;
    2) I shut down and swapped some different RAM, then reset the SMC again and booted without battery. This time I got the boot chime and the Macbook booted to the Apple logo screen and spinning cogwheel. After about 2 minutes, the cogwheel stopped spinning, as if to boot to the desktop, but then the display went black. The front light started to pulse after about 10 seconds, and the Macbook appeared to be in Sleep.
    3) I woke the Macbook from sleep by hitting a few keys and this time it went to the desktop. This is the first time it's gone to the desktop since the problem started.
    I had enough time to see that everything appeared normally on the desktop, such as the time and date, Airport was connected, etc. And then the display went black again, after about 10 seconds.
    At this point, I can now always get to the desktop, but the display goes black after about 10 seconds. I have just enough time to press a few keys and the Macbook does respond.
    4) I shut down and reinserted the battery. Here's where new problems show up.
    With the battery inserted, and the Macbook in sleep, if I hit a key, the DVD spins up as the Macbook is waking, BUT now the front sleep indicator light FLASHES (blinks) 5 TIMES. No beeps.
    The Macbook still gets to the desktop, like before, and the screen goes black after 10 seconds.
    I found some info on the Apple site re. 5 flashes (Article 21502):
    If you don’t hear beeps, but the sleep indicator light flashes five times when you start it up or wake it from sleep, its battery may need service. Take the battery to an Apple Authorized Service Provider, such as an Apple Retail Store.
    For more information, see the Apple Support article below.
    You can continue using your computer before you service the battery. Use a different battery, or connect the computer’s power adapter and plug it into a power source.
    Note:If you use your computer without a battery or with a faulty battery, you could lose all unsaved changes if it’s unplugged while it’s on.
    BUT, the battery is not defective, as it works okay in another Macbook.
    I should also point out that the problem with the 5 indicator light flashes or with the battery did not exist before the 10.6.8 and the Firmware 1.4 updates.
    Any ideas?

  • No updatable devices found after firmware update

    Unfortunately I didn't check here before doing the latest updates. I dl'd the following on the night of July 1:
    2007-07-01 01:49:08 -0400: Installed "SuperDrive Firmware Update" (2.1)
    2007-07-01 01:49:31 -0400: Installed "iTunes" (7.3)
    2007-07-01 01:49:35 -0400: Installed "Safari 3 Beta Update" (3.0.2)
    2007-07-01 01:53:02 -0400: Installed "Mac OS X Update (Intel)" (10.4.10)
    2007-07-03 00:30:01 -0400: Installed "Audio Update 2007-001" (1.0)
    Since then each time I restart the computer the SuperDrive Update launches and tells me no updatable devices have been found. But this machine has a SD, unless I'm very much mistaken. Why won't the update take? Is it related to the ex HD issues I've been reading about here with 10.4.10?
    I also just looked at my sys log and it could be its own novel since these updates. I was going to post it in hopes it would help the Mac guys smarter than I, but I think it would flood out this post.
    I am also having the internet drop issue, again only when I'm on battery power, but I understand that's a bigger issue than just my machine. My Safari windows seem to be hanging and giving me the spinning beach-ball a lot when I try to scroll.
    I ran disk repair on permissions, that's all sorted out. I don't know what else to do to resolve the firmware update. Please help. Thanks!

    At the risk of sounding stupid.. how would I delete the download?
    And if I have a SuperDrive, which I do, why wouldn't the update apply to me and why would Software Updater have prompted me to download it in the first place?

  • Does anyone know how to solve: "Firmware update failure. Disk write error"?

    Hi all,
    Here is the list of all what went wrong and where I am now:
    1. My Ipod worked well
    2. I wanted to update it, you know, the normal thing with Itunes
    3. Every time I tried, my computer froze. I was unable to add only one song (both automatically and manually).
    4. I took my external drive (where my music is) at work and tried again: same result.
    5. I decided to run the Updater I have on the CD that came with the Ipod.(2005-02-07; I usually avoid the newer version, having had once a problem when putting a newer version of Updater).
    6. The Updater was unable to operate any action on my Ipode (I don't remember the messages now).
    7. Like I tried what I describe here above like a hundred time. I decided to format the Ipod with Windows (My Computer, right click on the Ipod, format).
    8. It did and now I have only the famous folder with an exclamation mark on my Ipod.
    9. Now when I am running the Updater, it says it cannot Restore the factory settings giving this message "Firmware update failure. Disk write error".
    I would appreciate any help because, during the last 2 hours, I read and tried all I found on the Support Help here on the Apple web side without any result yet.
    Thank a lot for your answer

    Hi Cyrille,
    Have you looked at Knowledge Base Document #301267 on "Disk cannot be read from or written to" when syncing iPod or "Firmware update failure" error when updating or restoring iPod?
    Jon
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  • New Firmware update, computer much worse off

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