E65 PC Suite Connectivity

Hi, I basically need a blind walkthrough of the button sequence to press once a usb data cable has been connected. My problem is that the screen on the phone has been damaged and is unreadable, I need to back up my data from the phone, any help is appreciated.
Regards
John
Solved!
Go to Solution.

once you connect to the computer with a lanuched pc suite, your phone will ask you in what mode you want to connect it, the first mode is pc suite mode, you can connect your phone via pressing the select button/dpad depending on the phone. once that is done i think all you need to do is select the kind of data that you want to back up off your phone. i don't belive that you will need to use the phone anymore just the computer on screen commands and choices. i hope that is is what you were asking if not, report back.
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N97 - Ovi Suite Connection Problem - Windows 7

Hi all.
I have N97, firmware version 20.0.019 (t mobile - **bleep** with the old firmware updates.... )
I am running windoze 7 with all updates etc.
I have the latest version of nokia Ovi Suite and the latest version of Nokia PC Suite.
I am reluctantly trying to get used to using ovi suite instead of PC ever since Nokia's update page seemed to suggest I should be using OVi suite with this phone.
Anyway bluetooth connection is working fine. I can do all syncs with everything on bluetooth.
USB connection is not, when the phone is connected, and I select PC Suite on the phone, the phone and PC then get stuck in a sort of loop where the PC is "installing drivers" and the phone keeps asking me to select PC Suite mode. Occasionally I get an error message saying I am stuck in file transfer mode.
I have also tried this after going into settings and setting USB connection mode to PC SUITE only, with Don't Ask selected.
This is profoundly frustrating and also renders the ability to update phone software totally useless because you cannot update via bluetooth, only USB connection.
I am getting mighty peeved off with Nokia's ability to get firmware, and software products right. Come on guys, hire some decent developers, and/or start responding to feedback from customers like me. (I'd happily beta test any software, I've done it before for an online game......!!!!)
I am considering selling my N97 online, and just buying an unlocked HTC HD2 after over a decade of using Nokia phones.
help!
R

Amazing that so many have responded to this post, and not one has come close to the right answer... I've had the same problem for a while, and at first I thought it was just my old XP notebook - which had more than one problem - or the general poor performance we've come to expect from the N97. I couldn't even sync on Ovi. But with my new Windows 7 notebook in hand, I was all excited to finally update the firmware on my phone - which had been stuck on v12 for a while. Imagine my surprise when I still had the same problems with my brand-new notebook. I started browsing around for more help than this thread, and found that Nokia has released a software update program seperate from Ovi Suite. Just google "Nokia Software Updater for Windows 7" or whatever version of windows you have, download & install. You might need to kill three "Nokia..." processes in the Task Manager to let it run, because it seems Ovi suite has these processes starting up with Windows. (Amazing when they program applications to do that without your permission!) Why on earth would Ovi Suite need to run three processes on my machine anyway, if I haven't even started up the program after reboot? But still, this program wouldn't connect to my N97 via USB. I clicked on the icon in the system tray showing the drivers installing after I plugged it in, and found the culprit: The installation of the driver for "MTP USB Device" failed. Googled that, and found that there are a lot of people having problems with that, from cameras to cellphones to mp3 players. Tried a few suggestions I found, and ended up having to uninstall all my (brand new?) USB controllers (under "Device Manager") and deactivate Windows Media Player from "Windows Features", reboot, then re-activate Windows Media Player - something to do with MTP Devices getting their drivers from Windows Media Player. Not sure if it was one or both of these fixes, but then Nokia Software Updater connected to my N97 with no problem. Installed the software update, and now all is good again. Incidentally, after the software update was complete, a whole bunch of different drivers were installed when I connected the USB... the main one changed from "Nokia ... Parent ..." something to "Nokia... Flashing..." something - and Ovi Suite connects fine now as well! Good luck to everyone who had this problem - it's been fun.

E65 and Pc Suite Connection Problem

Hi Everyone,
I seem to have a problem with my E65. My goal is to synchronize my calendar in Lotus Notes, with my E65, every 30 minutes when I am around the laptop (via bluetooth).
However, although I am able to connect to my phone via bluetooth from PC Suite (I can see the files in my E65 form my laptop, connect via gprs, etc.), the synchronization doesnt work. It used to work a while back, but then, I remember having similar problems.
In PC suite v.6.85.14.1, when I click on, "Click here to connect a phone" and choose bluetooth connection in the popup box, my phone appears in the list, with a handshake and a lock icon next to it (paired). I select my phone in the list, hit next, and it says "You now have the following connections available: Arda E65". Great! But when I go back to the PC Suite, it still says "Click here to connect a phone". Damn!
Also, there is a PC Sync icon in my taskbar. Click on it, and the Nokia PC Sync comes up. The synchronize now option is faded out, and only View last report and Select Phone is available. When I click on Select Phone, nothing comes up..
Can someone please help me with this problem as I really need that feature. That was one of my reasons for buying the Nokia E65...
Thanks in advance,
Arda..

Hi,
Ever find a fix ? My problem is below (seems very similar). This group has not helped me yet.
/t5/Connectivity/Nokia-6350-bluetooth-connection-to-PC-may-or-may-not-resume/m-p/724267/highlight/tr...
Neel

E65 won't connect via USB Cable

Hello to you all...
I just got my new Nokia E65 and I couldn't be happier with it. Fantastic phone.
However I can't connect it to my PC (Windows XP SP2) via the USB Cable...it just won't recognize it. I installed PC Suite with the latest cable drivers and nothing happens. When I connect the cable to the phone it asks if I want to use "data transfer" or "pc Suite" mode, but neither of them work.
I'm able to connect to PC Suite via infrared, and that works fine. But I want to update my firmware and software updater only works via usb cable.
Any ideas on what to to?

more info needed, suite version, cable type, what is visible in pc device manager when you connect phone, what is visible in phone screen when you connct cable, etc.

Ovi Suite Connectivity Prblem with n8

yesterday i bought my new nokia n8 everything works fine, but when i try to connect my nokia n8 to my pc it wont install the drivers using ovi pc suite it just show the portable device in my computer i check my mobile usb settings it by default ovi suite can any one now where is the problem i am using window 7
Attachments:
error.jpg ‏192 KB
error1.jpg ‏95 KB

Where the H... is Nokia!!!
Yesterday I was very close to smash the phone against the wall. I applied all the solutions from the different posts and still not solved. (Ovi-suite related)
Obviously this phone was not ready to go to market. !!!!
My list of additional issues:
overheating: happened yesterday: despite no application being opened, the phone started heating. The battery was done in 15 min.
Black screen or phone freeze: somehow the resources management is poor. The lag goes sometime over 10 sec between actions resulting by a black screen or the phone is blocked.
Twice a the nokia repair center in Dubai, but still no solution.
Put my old E65 in repair and going back to basic.
Disapointed I am.

After installing Windows SP3 - no PC Suite connect...

Can anyone help?
Have recently installed Windows Service Pack 3 and could then no longer synchronise my E90 with PC Suite. The Nokia Connections Manager has no connections even when the phone is connected by USB cable. Have reinstalled PC Suite but no success.
Thanks for any help

You have to restore the iPod via iTunes and then sync. The iPod is seeing the reformatted computer as a new iTunes library and you can only sync with one iTunes library.
BTW you posted in the iPod touch forum.

PC Suite connectivity problems

I have owned 3 different nokia phones over the last 5 years or so. With all of the phones and using different versions of PC Suite, different methods of connection (cable, infrared) and even different computers I have never had satisfactory connectivity. At best I can connect immediately after installation of PC Suite (usually never at all, though) but once the connection is lost or disconnected, that's it. No matter what I do I can't connect again. I'm really tired of this (as I said, 5 years!). I love my nokia phone but I can't do anything with it via my pc except for file management via my sd card.

What ms os you are using(XP or Vista? On that device manager, try to uninstall that "Red x", then from the above menu try to rescan for new device & check if the proper driver is installed & the "x" disappear.
Knowledge not shared is knowledge wasted!
If you find it helpfull, it's not hard to click the STAR..

Pc suite connection

I have windows xp profesional and from some week is it impossible to connect my nokia to pc. I tried to install several type of pc suite but i always get that there isn't any type of possible choice of connection (no USB, NO Bluetooth, NO irda).
I tryed tostop my firewall but nothin change.
What I must try?
Thanks a lot

Hi happyone,
Do have backup of your phone data & PC registries then Uninstall Nokia PC Suite, Nokia Connectivity cable driver, PC Connectivity solution, Nokia flashing cable driver(if any on your PC), Run PC Suite cleaner and reliable PC Cleaner too.
Install latest Nokia PC Suite from www.europe.nokia.com/pcsuite or Nokia OVI Suite from www.europe.nokia.com/ovisuite, reboot your pc. Once pc started, connect your phone with USB in different ports of your PC and check

PC Suite Connection - 6230i.

Hi,
Since I've upgraded to PC Suite (v.7.1.18.0) I have been unable to make a cable connection between my 6230i and my PC.
The following message appears in Nokia Connection Manager. 'Can not use connection type ( Code: OpenMedia ).'
Please help ........
System:
XP Pro SP3
Cable:
CA-53
Regards,
Meanjd.

I receive similar message ...core open/media after upgrading to 7.1.18.0. I followed instructions mentioned above (and in different posts):
1. Install recent Bluetooth driver (Toschiba for Sony Vaio: TOABLT-01071611-UN.exe)
2. Deinstall 7.1.18.0
3. Use cleaning tool (Nokia_PC_Suite_Cleaner_7_1_1.exe)
4. Reboot
5. Install 7.1.18.0
Result: When I logon to privileged account connections works fine. Closing PC Suite and restart core open/media error shows up. Logoff/Logon to privileged account, first time works fine, afterwards error shows up.
When I logon to unprivileged account core open/media error shows up anytime.
As I mentioned above, before upgrading to 7.1.18.0 PC Suite worked fine over years!
Message Edited by zweiundvierzig on 23-Mar-2009 03:28 PM

E71x nokia pc suite connection problems

Everytime i connect my phone to my computer and open Nokia Suite, it says that my phone is connected in a non-compatible mode. i do now know how to connect it in a "compatible way".

The phone should wake up when it makes the physical connection on USB and ask if you want to connect "PC Suite' if you have the correct configuration set. Go to Menu ->Settings ->Configurations->Connection->Data Cable->Data Cable Mode. Select 'PC Suite' from the options. A better solution is to select the next setting below it, "ask on connection" set it to "yes" so that when you plug the phone in, you will have the choice. In any case, that's where you tell the phone you want to have it communicate with PC Suite when connected.
If you are using Bluetooth, it appears the phone defaults to PC Suite, so I can't help you there.
Good luck!

E71 PC suite connection problems

My PC suite wont recognize any connection options.
I run with windows Vista.
I'm fairly sure my programs are up to date. I haven't connected for 3 weeks. Previously it hasn't been an issue.
Solved!
Go to Solution.

Hi sir if i do this option then will i lose all my synced messages and contacts...is there possible for any other solution without clearing all my saved my important messages and contacts?
sandy2410 wrote:
Hi,
try these steps, it might work.
1. Uninstall Pc suite
2. reboot the system
3. Connect device through cable
4. Unistall Nokia E71....USB (Devicemanager> Ports> Nokia N71....USB)
5. Remove device and Reboot system
6. Install Nokia Pc suite, download Nokia PC suite 7.1.18 from the web www.nokia.com/pcsuite
DONOT USE PCSUITE AFTER INSTALLATION.
7. Reboot system again
8. Check available connections type: Pc suite> Settings> Manage connections
Tick available cable connections.
9.Reboot system
10. Connect device with system and use pcsuite now.

E65 pc suite

My PC suite does not want to work on my pc. I load the cd but when it says connect cable to pc and phone, my pc hangs and wont go any further. Is there something wrong with my pc?

provide all info in:
open PC Suite - help -about...i

N8 ovi suite connection not working and unable to ...

Hi guys, i bought a brand new n8 today with vodafone australia, and being naturally very excited about it i tried to download some apps from the ovi store. i was prompted to download the ovi store installer, which i accepted, but when it came to installing it onto my phone i was displayed"file corrupted". i went on to ovi suite to try and install it from my pc (vista) and i was unable to update my support software, and then my phone was unable to connect to the ovi suite.
Can someone please help me! this is literally a brand new phone and i have performed no resets, soft or hard, on it.
Thanks, fletcher

The splitter coax F-connector may have been installed with a small connector wrench. Just use a small 11mm or 7/16 in. wrench, or pliers and loosen the connector about 1/2 turn. Then you can disconnect it with your fingers. Make sure the cable itself is straight and not putting pressure on the connector.

PC Suite - connect only ONE phone via Bluetooth?

Every time I launch the PC Suite to connect MY phone via Bluetooth, every Nokia phone in the house -which was once connected to the PC Suite- gets asked to connect, many times. This is very annoying for other people who obviously have no intention of using the PC Suite at that moment.
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I know the phones can be set to connect automatically, so that they don't get nagged, but that's not a good solution. There should be an option to select which phone(s) to connect.

Hi,
Is it alright to un-pair your PC's bluetooth connectivity on other phones[On rest of the phones, they can unpair bluetooth connectivity with your pc], so that they wont get connected unless and until they want to connect?

Nokia 3250 damaged - PC suite connection

Hi,
My Nokia 3250 fell down and got totally ruined. the display, the key-nothing working. I tried to retrieve the contacts. But the PC suite isn't connecting to the phone. The phone can be turned on and off (I can hear the sound). I think the problem is the two fold - it is offline and the connectivity driver is asking the mode of conection -PC suite or two other options (i dont remember), either of which I cant correct with these faulty keys and display. Any solutions?
I just want to retrieve the contacts
Thanks
Rathish

Are the contacts on the SIM card? Did you sync with Outlook?
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E65 PC Suite Connectivity

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