E65 won't connect via USB Cable

Hello to you all...
I just got my new Nokia E65 and I couldn't be happier with it. Fantastic phone.
However I can't connect it to my PC (Windows XP SP2) via the USB Cable...it just won't recognize it. I installed PC Suite with the latest cable drivers and nothing happens. When I connect the cable to the phone it asks if I want to use "data transfer" or "pc Suite" mode, but neither of them work.
I'm able to connect to PC Suite via infrared, and that works fine. But I want to update my firmware and software updater only works via usb cable.
Any ideas on what to to?

more info needed, suite version, cable type, what is visible in pc device manager when you connect phone, what is visible in phone screen when you connct cable, etc.

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