E66 "internet: unable to connect check connection ...

I recently did a hard reset on my e66. It overwrote all my userdata and settings. since that day i cannot use my WLAN connection anymore. whenever i try to start browsing using my WLAN connection it takes around a minute and then times out saying e66 "internet: unable to connect check connection settings"
i tried a firmware update and everything.
The AccessPoint is configured properly on my pohne and worked with the same settings prior to the reset. I checked all the settings on the phone. Whenever I try to establish a connection to my network it times out. i willingly changed some settings to wrong values. all lead to the corresponding error messages. but when i enter everything correctly i always get that unable to connect message.
I have the problem with or without SIM-Card.

Might be a router or accesspoint problem.
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I all
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trc file: "dev_disp", trc level: 1, release: "640"
Mon Jul 27 11:24:48 2009
kernel runs with dp version 128000(ext=102000) (@(#) DPLIB-INT-VERSION-128000-UC)
length of sys_adm_ext is 524 bytes
systemid 560 (PC with Windows NT)
relno 6400
patchlevel 0
patchno 43
intno 20020600
make: multithreaded, Unicode
pid 2668
***LOG Q00=> DpSapEnvInit, DPStart (01 2668) [dpxxdisp.c 1100]
 shared lib "dw_xml.dll" version 43 successfully loaded
 shared lib "dw_xtc.dll" version 43 successfully loaded
 shared lib "dw_stl.dll" version 43 successfully loaded
 shared lib "dw_gui.dll" version 43 successfully loaded
Mon Jul 27 11:24:53 2009
WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 5 seconds
***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c 3886]
MtxInit: -2 0 0
DpSysAdmExtInit: ABAP is active
DpSysAdmExtInit: JAVA is not active
DpShMCreate: sizeof(wp_adm) 10528 (1316)
DpShMCreate: sizeof(tm_adm) 2780232 (13832)
DpShMCreate: sizeof(wp_ca_adm) 24000 (80)
DpShMCreate: sizeof(appc_ca_adm) 8000 (80)
DpShMCreate: sizeof(comm_adm) 290000 (580)
DpShMCreate: sizeof(vmc_adm) 0 (372)
DpShMCreate: sizeof(wall_adm) (38456/34360/64/184)
DpShMCreate: SHM_DP_ADM_KEY (addr: 058C0040, size: 3192688)
DpShMCreate: allocated sys_adm at 058C0040
DpShMCreate: allocated wp_adm at 058C1B58
DpShMCreate: allocated tm_adm_list at 058C4478
DpShMCreate: allocated tm_adm at 058C44A0
DpShMCreate: allocated wp_ca_adm at 05B6B0E8
DpShMCreate: allocated appc_ca_adm at 05B70EA8
DpShMCreate: allocated comm_adm_list at 05B72DE8
DpShMCreate: allocated comm_adm at 05B72E00
DpShMCreate: allocated vmc_adm_list at 05BB9AD0
DpShMCreate: system runs without vmc_adm
DpShMCreate: allocated ca_info at 05BB9AF8
DpShMCreate: allocated wall_adm at 05BB9B00
MBUF state OFF
EmInit: MmSetImplementation( 2 ).
<ES> client 0 initializing ....
<ES> InitFreeList
<ES> block size is 1024 kByte.
Using implementation flat
<EsNT> Memory Reset disabled as NT default
<ES> 1131 blocks reserved for free list.
ES initialized.
rdisp/http_min_wait_dia_wp : 1 -> 1
***LOG CPS=> DpLoopInit, ICU ( 2.6.1 2.6 4.0) [dpxxdisp.c 1462]
***LOG Q0K=> DpMsAttach, mscon ( upayweb1) [dpxxdisp.c 9736]
CCMS: Initalizing shared memory of size 60000000 for monitoring segment.
Mon Jul 27 11:24:54 2009
CCMS: start to initalize 3.X shared alert area (first segment).
DpMsgAdmin: Set release to 6400, patchlevel 0
MBUF state PREPARED
MBUF component UP
DpMBufHwIdSet: set Hardware-ID
***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c 1025]
DpMsgAdmin: Set patchno for this platform to 43
Release check o.K.
Mon Jul 27 11:25:33 2009
ERROR => W0 (pid 3740) died [dpxxdisp.c 12187]
ERROR => W1 (pid 3748) died [dpxxdisp.c 12187]
my types changed after wp death/restart 0xbf --> 0xbe
ERROR => W2 (pid 3756) died [dpxxdisp.c 12187]
my types changed after wp death/restart 0xbe --> 0xbc
ERROR => W3 (pid 3764) died [dpxxdisp.c 12187]
my types changed after wp death/restart 0xbc --> 0xb8
ERROR => W4 (pid 3772) died [dpxxdisp.c 12187]
ERROR => W5 (pid 3780) died [dpxxdisp.c 12187]
my types changed after wp death/restart 0xb8 --> 0xb0
ERROR => W6 (pid 3792) died [dpxxdisp.c 12187]
my types changed after wp death/restart 0xb0 --> 0xa0
ERROR => W7 (pid 3800) died [dpxxdisp.c 12187]
my types changed after wp death/restart 0xa0 --> 0x80
DP_FATAL_ERROR => DpWPCheck: no more work processes
DISPATCHER EMERGENCY SHUTDOWN ***
increase tracelevel of WPs
killing W0-3740 (SIGUSR2)
ERROR => DpWpKill(3740, SIGUSR2) failed [dpxxtool.c 2468]
killing W1-3748 (SIGUSR2)
ERROR => DpWpKill(3748, SIGUSR2) failed [dpxxtool.c 2468]
killing W2-3756 (SIGUSR2)
ERROR => DpWpKill(3756, SIGUSR2) failed [dpxxtool.c 2468]
killing W3-3764 (SIGUSR2)
ERROR => DpWpKill(3764, SIGUSR2) failed [dpxxtool.c 2468]
killing W4-3772 (SIGUSR2)
ERROR => DpWpKill(3772, SIGUSR2) failed [dpxxtool.c 2468]
killing W5-3780 (SIGUSR2)
ERROR => DpWpKill(3780, SIGUSR2) failed [dpxxtool.c 2468]
killing W6-3792 (SIGUSR2)
ERROR => DpWpKill(3792, SIGUSR2) failed [dpxxtool.c 2468]
killing W7-3800 (SIGUSR2)
ERROR => DpWpKill(3800, SIGUSR2) failed [dpxxtool.c 2468]
NiWait: sleep (10000 msecs) ...
NiISelect: timeout 10000 ms
NiISelect: maximum fd=1625
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Jul 27 11:25:43 2009
NiISelect: TIMEOUT occured (10000 ms)
dump system status
Workprocess Table (long) Mon Jul 27 09:25:43 2009
========================
No Ty. Pid Status Cause Start Err Sem CPU Time Program Cl User Action Table
0 DIA 3740 Ended no 1 0 0
1 DIA 3748 Ended no 1 0 0
2 UPD 3756 Ended no 1 0 0
3 ENQ 3764 Ended no 1 0 0
4 BTC 3772 Ended no 1 0 0
5 BTC 3780 Ended no 1 0 0
6 SPO 3792 Ended no 1 0 0
7 UP2 3800 Ended no 1 0 0
Dispatcher Queue Statistics Mon Jul 27 09:25:43 2009
===========================
--------++++--
+
Typ
now
high
max
writes
reads
--------++++--
+
NOWP
0
3
2000
10
10
--------++++--
+
DIA
5
5
2000
5
0
--------++++--
+
UPD
0
0
2000
0
0
--------++++--
+
ENQ
0
0
2000
0
0
--------++++--
+
BTC
0
0
2000
0
0
--------++++--
+
SPO
0
0
2000
0
0
--------++++--
+
UP2
0
0
2000
0
0
--------++++--
+
max_rq_id 13
wake_evt_udp_now 0
wake events total 9, udp 8 ( 88%), shm 1 ( 11%)
since last update total 9, udp 8 ( 88%), shm 1 ( 11%)
Dump of tm_adm structure: Mon Jul 27 09:25:43 2009
=========================
Term uid man user term lastop mod wp ta a/i (modes)
Workprocess Comm. Area Blocks Mon Jul 27 09:25:43 2009
=============================
Slots: 300, Used: 1, Max: 0
--------++--
+
id
owner
pid
eyecatcher
--------++--
+
0
DISPATCHER
-1
WPCAAD000
NiWait: sleep (5000 msecs) ...
NiISelect: timeout 5000 ms
NiISelect: maximum fd=1625
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Jul 27 11:25:48 2009
NiISelect: TIMEOUT occured (5000 ms)
Shutdown server ...
DpJ2eeDisableRestart
DpModState: buffer in state MBUF_PREPARED
NiBufSend starting
NiIWrite: write 110, 1 packs, MESG_IO, hdl 3, data complete
MsINiWrite: sent 110 bytes
MsIModState: change state to SHUTDOWN
DpModState: change server state from STARTING to SHUTDOWN
Switch off Shared memory profiling
ShmProtect( 57, 3 )
ShmProtect(SHM_PROFILE, SHM_PROT_RW
ShmProtect( 57, 1 )
ShmProtect(SHM_PROFILE, SHM_PROT_RD
DpWakeUpWps: wake up all wp's
Stop work processes...
Stop gateway
killing process (3724) (SOFT_KILL)
Stop icman
killing process (3732) (SOFT_KILL)
Terminate gui connections
[DpProcDied] Process lives (PID:3724 HANDLE:1592)
waiting for termination of gateway
NiWait: sleep (1000 msecs) ...
NiISelect: timeout 1000 ms
NiISelect: maximum fd=1625
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Jul 27 11:25:49 2009
NiISelect: TIMEOUT occured (1000 ms)
[DpProcDied] Process died (PID:3724 HANDLE:1592)
[DpProcDied] Process died (PID:3732 HANDLE:1584)
DpHalt: cancel all lcom connections
MPI CancelAll 2 -> 0
MPI DeleteAll 2 -> 0
NiIMyHostName: hostname = 'upayweb1'
AdGetSelfIdentRecord: > <
AdCvtRecToExt: opcode 60 (AD_SELFIDENT), ser 0, ex 0, errno 0
AdCvtRecToExt: opcode 4 (AD_STARTSTOP), ser 0, ex 0, errno 0
DpConvertRequest: net size = 163 bytes
NiBufSend starting
NiIWrite: write 562, 1 packs, MESG_IO, hdl 3, data complete
MsINiWrite: sent 562 bytes
send msg (len 110+452) to name -, type 4, key -
detach from message server
***LOG Q0M=> DpMsDetach, ms_detach () [dpxxdisp.c 9962]
NiBufSend starting
NiIWrite: write 110, 1 packs, MESG_IO, hdl 3, data complete
MsINiWrite: sent 110 bytes
MsIDetach: send logout to msg_server
MsIDetach: call exit function
DpMsShutdownHook called
NiSelClear: removed hdl 3 from selectset
MBUF state OFF
AdGetSelfIdentRecord: > <
AdCvtRecToExt: opcode 60 (AD_SELFIDENT), ser 0, ex 0, errno 0
AdCvtRecToExt: opcode 40 (AD_MSBUF), ser 0, ex 0, errno 0
AdCvtRecToExt: opcode 40 (AD_MSBUF), ser 0, ex 0, errno 0
blks_in_queue/wp_ca_blk_no/wp_max_no = 1/300/8
LOCK WP ca_blk 1
make DISP owner of wp_ca_blk 1
DpRqPutIntoQueue: put request into queue (reqtype 1, prio LOW, rq_id 19)
MBUF component DOWN
NiBufClose: clear extensions for hdl 3
NiBufSetStat: bufstat of hdl 3 changed from OK to OFF
NiICloseHandle: shutdown and close hdl 3 / socket 1596
MsIDetach: detach MS-system
EsCleanup ....
***LOG Q05=> DpHalt, DPStop ( 2668) [dpxxdisp.c 8495]
Good Bye .....

Hi Juan 
I am sending you the log from dev_w0 
 
Thank you a lot, 
Vasil
 
 
 
trc file: "dev_w0", trc level: 1, release: "640" 
 
* 
ACTIVE TRACE LEVEL 1 
ACTIVE TRACE COMPONENTS all, M 
* 
B 
B Mon Jul 27 11:24:53 2009 
B create_con (con_name=R/3) 
B Loading DB library 'C:\usr\sap\UFT\SYS\exe\run\dbmssslib.dll' ... 
B Library 'C:\usr\sap\UFT\SYS\exe\run\dbmssslib.dll' loaded 
B Version of 'C:\usr\sap\UFT\SYS\exe\run\dbmssslib.dll' is "640.00", patchlevel (0.43) 
B New connection 0 created 
M systemid 560 (PC with Windows NT) 
M relno 6400 
M patchlevel 0 
M patchno 43 
M intno 20020600 
M make: multithreaded, Unicode 
M pid 3740 
M 
M ***LOG Q0Q=> tskh_init, WPStart (Workproc 0 3740) [dpxxdisp.c 1160] 
I MtxInit: -2 0 0 
M DpSysAdmExtCreate: ABAP is active 
M DpSysAdmExtCreate: JAVA is not active 
M DpShMCreate: sizeof(wp_adm) 10528 (1316) 
M DpShMCreate: sizeof(tm_adm) 2780232 (13832) 
M DpShMCreate: sizeof(wp_ca_adm) 24000 (80) 
M DpShMCreate: sizeof(appc_ca_adm) 8000 (80) 
M DpShMCreate: sizeof(comm_adm) 290000 (580) 
M DpShMCreate: sizeof(vmc_adm) 0 (372) 
M DpShMCreate: sizeof(wall_adm) (38456/34360/64/184) 
M DpShMCreate: SHM_DP_ADM_KEY (addr: 060C0040, size: 3192688) 
M DpShMCreate: allocated sys_adm at 060C0040 
M DpShMCreate: allocated wp_adm at 060C1B58 
M DpShMCreate: allocated tm_adm_list at 060C4478 
M DpShMCreate: allocated tm_adm at 060C44A0 
M DpShMCreate: allocated wp_ca_adm at 0636B0E8 
M DpShMCreate: allocated appc_ca_adm at 06370EA8 
M DpShMCreate: allocated comm_adm_list at 06372DE8 
M DpShMCreate: allocated comm_adm at 06372E00 
M DpShMCreate: allocated vmc_adm_list at 063B9AD0 
M DpShMCreate: system runs without vmc_adm 
M DpShMCreate: allocated ca_info at 063B9AF8 
M DpShMCreate: allocated wall_adm at 063B9B00 
X 
X Mon Jul 27 11:24:54 2009 
X EmInit: MmSetImplementation( 2 ). 
X <ES> client 0 initializing .... 
X Using implementation flat 
M <EsNT> Memory Reset disabled as NT default 
X ES initialized. 
M 
M Mon Jul 27 11:24:55 2009 
M calling db_connect ... 
C Thank You for using the SLOLEDB-interface 
C Using dynamic link library 'C:\usr\sap\UFT\SYS\exe\run\dbmssslib.dll' 
C dbmssslib.dll patch info 
C patchlevel 0 
C patchno 43 
C patchcomment View with literal containing (0x60) (786638) 
C np:(local) connection used on UPAYWEB1 
C Using Provider SQLNCLI 
C OpenOledbConnection: MARS property was set successfully. 
C Provider Release:9.00.1399.06 
C Using Provider SQLNCLI 
C OpenOledbConnection: MARS property was set successfully. 
C Cache sizes: header 68 bytes, 20000 names (31520000 bytes), 1000 dynamic statements (5672000 bytes), total 37192068 bytes 
C Using shared procedure name cache UPAYWEB1_UFTUFT_UFT_MEM initialized by another process. 
C Connected to db server : [UPAYWEB1] server_used : [np:(local)], dbname: UFT, dbuser: uft 
C pn_id:UPAYWEB1_UFTUFT_UFT 
C Not using MARS (on sql 8.0) 
B Connection 0 opened 
B Wp Hdl ConName ConId ConState TX PRM RCT TIM MAX OPT Date Time DBHost 
B 000 000 R/3 000000000 ACTIVE NO YES NO 000 255 255 20090727 112454 UPAYWEB1 
C The IRow interface is supported by this OLEDB provider 
M db_connect o.k. 
I MtxInit: 0 0 0 
M SHM_PRES_BUF (addr: 0AD60040, size: 4400000) 
M SHM_ROLL_AREA (addr: 5EF60040, size: 160563200) 
M SHM_PAGING_AREA (addr: 0B1A0040, size: 72417280) 
M SHM_ROLL_ADM (addr: 0F6C0040, size: 1603610) 
M SHM_PAGING_ADM (addr: 0F850040, size: 525344) 
M ThCreateNoBuffer allocated 540152 bytes for 1000 entries at 0F8E0040 
M ThCreateNoBuffer index size: 3000 elems 
M ThCreateVBAdm allocated 12160 bytes (50 server) at 0F970040 
X EmInit: MmSetImplementation( 2 ). 
X <ES> client 0 initializing .... 
X Using implementation flat 
X ES initialized. 
C 
C Mon Jul 27 11:24:58 2009 
C The IRow interface is supported by this OLEDB provider 
B db_con_shm_ini: WP_ID = 0, WP_CNT = 8 
C Using Provider SQLNCLI 
C OpenOledbConnection: MARS property was set successfully. 
B dbtbxbuf: Buffer TABL (addr: 146900C8, size: 30000000, end: 1632C448) 
B dbtbxbuf: Profile: max_objects = 5000, displace = 1, reorg = 1 
B dbtbxbuf: request_unit = 2000, sync_reload = 5, inval_reload = 5 
B dbtbxbuf: protect_shm = 0, force_checks = 0 
B dbtbxbuf: tsize_retry = 14304000 
B ***LOG BB0=> buffer TABL started with length 30000000 bytes [dbtbxbuf#7 @ 15714] [dbtbxbuf1571 4] 
B dbtbxbuf: Buffer TABLP (addr: 163300C8, size: 10240000, end: 16CF40C8) 
B dbtbxbuf: Profile: max_objects = 500, displace = 1, reorg = 1 
B dbtbxbuf: request_unit = 2000, sync_reload = 5, inval_reload = 5 
B dbtbxbuf: protect_shm = 0, force_checks = 0 
B dbtbxbuf: tsize_retry = 5047296 
B ***LOG BB0=> buffer TABLP started with length 10240000 bytes [dbtbxbuf#7 @ 15714] [dbtbxbuf1571 4] 
B dbtbxbuf: Reading TBX statistics: 
B dbtbxbuf: Opening C:\usr\sap\UFT\DVEBMGS01\data\tbxnew failed (No such file or directory). 
B dbtbxbuf: Renaming C:\usr\sap\UFT\DVEBMGS01\data\tbxnew to C:\usr\sap\UFT\DVEBMGS01\data\tbxstat failed (No such file or directory). 
B dbtbxbuf: 0 object entries precreated 
C sloledb.cpp [ParamStmtExec,line 11888]: Error/Message: (err 8180, sev 0), Statement(s) could not be prepared. 
C Procname: [##Y3UPAYWEB1uft00000037400000000002112455] 
C sloledb.cpp [ParamStmtExec,line 11888]: Error/Message: (err 208, sev 16), Invalid object name 'DDLOG'. 
C Procname: [##Y3UPAYWEB1uft00000037400000000002112455] 
C ParamStmtExec failed. HR 80040e14 DBSL retcode 103. stmt: [SELECT MAX(SEQNUMBER) AS c FROM DDLOG ] 
C Conn_i:1 selection:1 singleton:1 flag_fupd:0 use_cursor:0 chksum: 112017 
C DbSlRead - Error 103 (dbcode 208) on open 
C DbSlRead - <##Y3UPAYWEB1uft00000037400000000002112455> 
C DbSlRead - Error 103 (dbcode 208) on fetch 
C DbSlRead - <##Y3UPAYWEB1uft00000037400000000002112455> 
B ***LOG BZY=> unexpected return code 103 calling SEL [dbsynseq#1 @ 255] [dbsynseq0255 ] 
B db_syinit failed 
M *** ERROR => ThCallHooks: event handler db_init for event CREATE_SHM failed [thxxtool3.c 252] 
M *** ERROR => ThIPCInit: hook failed [thxxhead.c 1901] 
M ***LOG R19=> tskh_init, ThIPCInit ( TSKH-IPC-000001) [thxxhead.c 1359] 
M in_ThErrHandle: 1 
M *** ERROR => tskh_init: ThIPCInit (step 1, th_errno 17, action 3, level 1) [thxxhead.c 9413] 
M 
M Info for wp 0 
M 
M stat = 4 
M reqtype = 1 
M act_reqtype = -1 
M rq_info = 0 
M tid = -1 
M mode = 255 
M len = -1 
M rq_id = 65535 
M rq_source = 255 
M last_tid = 0 
M last_mode = 0 
M int_checked_resource(RFC) = 0 
M ext_checked_resource(RFC) = 0 
M int_checked_resource(HTTP) = 0 
M ext_checked_resource(HTTP) = 0 
M report = > < 
M action = 0 
M tab_name = > < 
M 
M ***************************************************************************** 
M * 
M * LOCATION SAP-Server upayweb1_UFT_01 on host upayweb1 (wp 0) 
M * ERROR tskh_init: ThIPCInit 
M * 
M * TIME Mon Jul 27 11:24:58 2009 
M * RELEASE 640 
M * COMPONENT Taskhandler 
M * VERSION 1 
M * RC 17 
M * MODULE thxxhead.c 
M * LINE 9589 
M * COUNTER 1 
M * 
M ***************************************************************************** 
M 
M PfStatDisconnect: disconnect statistics 
M Entering TH_CALLHOOKS 
M ThCallHooks: call hook >ThrSaveSPAFields< for event BEFORE_DUMP 
M *** ERROR => ThrSaveSPAFields: no valid thr_wpadm [thxxrun1.c 730] 
M *** ERROR => ThCallHooks: event handler ThrSaveSPAFields for event BEFORE_DUMP failed [thxxtool3.c 252] 
M Entering ThSetStatError 
M Entering ThReadDetachMode 
M call ThrShutDown (1)... 
M ***LOG Q02=> wp_halt, WPStop (Workproc 0 3740) [dpnttool.c 357]

"Unable to establish a connection between WebEx and the mail server."

Hi,
I installed Cisco WebEx and integrated with our Microsoft exchange server. It showed server "UP". everything's came up and working fine after that and sudenlly i found this message "Unable to establish a connection with the mail server. Please recheck settings."
I went into the Mail Server setup to edit settings and now, it shows Server Down. Do I need to do something on the MS Exchange 2010 or from webex server ??
Any help is greatly appreciated. Thanks a lot!

Every 180 seconds, CWMS verifies the connection to the SMTP server by establishing a connection on TCP port 25 (SMTP) and then sending the EHLO command followed by the QUIT command. This check is also performed once when logging into the admin web page or when browsing to System -> Servers (where the status of the mail server is displayed).
If this sequence does not complete successfully, the warning “Unable to establish a connection with the mail server. Please recheck settings.” will show in a banner at the top of the CWMS admin pages.
You can verify the connection to the SMTP server manually by using “telnet 25”.
If you have access to the CWMS unix shell be aware that CWMS does not come with the telnet command installed.
As an alternative, you can use this 3-lines script:
exec 3<>/dev/tcp/x.x.x.x/25
echo -e "EHLO\r\nQUIT\r\n " >&3
cat <&3
Replace x.x.x.x by the ip address or hostname of the SMTP server and save the script in a file, f.e.:
/* script saved in a file named ehlo */
[root@dchriste-cwms-adm1 ~]# cat ./ehlo
exec 3<>/dev/tcp/10.48.54.79/25
echo -e "EHLO\r\nQUIT\r\n " >&3
cat <&3
Then, execute it:
[root@dchriste-cwms-adm1 ~]# sh ./ehlo
The output should be similar to this:
220 *******************************************************************************************************************
250-confukdc.confuk.com Hello [10.48.52.110]
250-TURN
250-SIZE
250-ETRN
250-PIPELINING
250-DSN
250-ENHANCEDSTATUSCODES
250-8bitmime
250-BINARYMIME
250-CHUNKING
250-VRFY
250-XXXXXXXXXXXXXXXXXXXXXXXA
250-X-EXPS=LOGIN
250-AUTH GSSAPI NTLM LOGIN
250-AUTH=LOGIN
250-X-LINK2STATE
250-XEXCH50
250 OK221 2.0.0 confukdc.confuk.com Service closing transmission channel
Also, you can use this tcpdump command to see the conversation (replace x.x.x.x by the SMTP server’s IP address or hostname):
tcpdump -vXs 0 host x.x.x.x and tcp port 25
If you have HA, it is not certain which admin VM talks to the smtp server, so best to check both.
If you don't have access to the CWMS unix shell, best to span the switch ports and run packet capture.

E66 "internet: unable to connect check connection ...

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