E66 & mail for exchange - ocassionally cannot dial...

Hello, I have a E66 and about 1100 contacts synced through Mail for exchange from Outlook 2007. The numbers contain space as digit separator, e.g. +420 611 258 369.
It usually works o.k. for 1-2 weeks, but then I cannot dial any number either from dialed numbers list nor from the address book.I must restart the phone, and then it works - the same number that did not work 5 minutes ago. very strange
Updating firmware nor mail for exchange did not helped.
Q1: anybody else experiencing this?
Q2: what are the "acceptable" digit separators for Nokia?
Q3: any ideas - except for deleting digit separators?
Thank you.

I too have the same problem, tried reinstalling MfE deleting & creating the profile again etc. No success. Can anyone help on this?

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N86 8MP - Mail for Exchange - cannot send emails

January 2010 bought new Nokia N86 - Mail For Exchange has been set up - but cannot send emails - funny thing is that I can receive emails ? I´m being stopped with the following warning when I try to access the function "new email"; "The command can not be completed" ? Anyone who can help, please.

hello I have the same problem with my E63 and Mail for Exchange. I receive the mail,the synchro for my contacts and agenda Gmail works well, but when I receive a email I cannot have the body ! and sometime I have a error message that tell me my password is not good ! but I'm sure of my password !
thanks a lot for your help or have you maybe another way to have mails Gmail in push and synchro of my calendar and contacts ?

Cannot unlock E75 after using Mail for Exchange

Hi,
I tried Mail for Exchange with my new Nokia E75 and it worked very well, fetched my company e-mail and everything looked good. During the installation the setup wizard asked whether to sync and how often, etc and I said yes. The setup program insisted that I need to take phone locking into use. It sounded strange but I accepted.
Now I see that I cannot connect my Nokia E75 to my computer with USB anymore as it is in locked mode! When trying to unlock the from from control panel, all I get is "Unable to unlock the phone". I even removed the whole Mail for Exchange mailbox configuration but it did not help.
So two question: a) are Mail for Exchange and USB really mutually exclusive? b) how I can unlock my phone?
Thanks!

Others are having the same problem with other models, too:
/discussions/board/message?board.id=communicators&message.id=39311

Cannot Download Mail for Exchange software

When clicking on the <Download> button on the
http://europe.nokia.com/get-support-and-software/download-software/mail-for-exchange/compatibility-a...? page, I get to the <Terms and Conditions> page, where my only option is to <Close> the page...
I have tried on Chrome, FireFox and IE... and I do allow pop-ups...
What is going on here ?!!!
Cordially,
Henry

I don't see any problems. Just try again later, alligator.
‡Thank you for hitting the Blue/Green Star button‡
N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

5630 cannot install Mail For Exchange

Hi,
I'm using Nokia 5630 based on S60 3rd Edition Software.
I've downloaded the latest Mail For Exchange (2.9.158) from Nokia website - http://www.nokia.com.sg/get-support-and-software/download-software/mail-for-exchange/compatibility-a... with 5630 model selected.
Howevere, during installation it prompted "The Mail for Exchange software you are trying to install is not compatible with this device" and the installation failed.
Checking the menu and website saying that 5630 is supporting and compatible with Mail For Exchange software. Please help as I really don't know what is the problem.
Regards,
Toyogo

I don't see any problems. Just try again later, alligator.
‡Thank you for hitting the Blue/Green Star button‡
N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

Mail For Exchange - Compatability/Downloads menu i...

Using N79
SW 31.002.205.4.
Up until this morning running MfE 2.9.158. Just been offerred 2.9.160 via App.Update. Post install check indicates this has been available for months - why the delay in pushing it through to App.Update?
MfE 2.9.160 still not fixed old issue of being unable to open MfE settings following phone restart - why not? - threads dating back to 1st quarter 2009! but this one explains the issue precisely:
/t5/Messaging-Email-and-Browsing/Mail-for-Exchange-corrupted/m-p/603626/highlight/true#M21922
It's the only app on my phone that cannot be routinely opened - not good.
Notwithstanding this idiosyncrasy email syncing is more hit than miss but falls way short of my iPod touch which is 100% rock solid regarding Exchange compatability. Does Nokia want Exchange Server based customers- my guess is not enough. Generally speaking if I notice emails hitting my iPod but not my N79 it's time for a phone restart. But that kills the ability to open MfE settings So it's back to a re-install.
If the above isn't bad enough Nokia has just made it worse. This "current" link from the N79 support page is dead;
http://businesssoftware.nokia.com/mail_for_exchange_downloads.php
and after much dead-ending find that the Ovi Store now contains MfE - no problem with that it makes sense to consolidate. But no mention of N79 being supported by the latest greatest MfE and Ovi only lists 3.0 as supporting FP1 phones - so wht about FP2?
Is my N series phone supported anymore - I've got no idea.
Wake up Nokia it's 2010 not 1990 - we shouldn't have to put up with this **bleep** in basic functionality.
Judging by lack of action over the past 12 months have no hope Nokia will put this right but that my dear Nokia is how you lose customers to your rivals Apple and RIM. Pull your finger out.

I'm hoping this fix works for me long term and post as is.
Multiple phone calls to Nokia Tier 1 and 2 phone support heavily supplemented by some determined Google searching led me to the following solution.
First off the bad news. To fix the MfE issue requires a hard reset of the device. There's no way around this so resign yourself to it early.
The good news however is you can dramatically reduce the time needed to return your device back to its pre-reset condition by backing up your device using Ovi Suite. Forget to do this and you'll be re-installing your apps one at a time.
My issue was made more difficult because the usual hard re-set code (*#7370 #) would not reset the device i.e. full recovery of phone memory, complete wiping of contacts etc. Ignoring Nokia's advice to return the phone for repair! I turned up an alternative method which achieved the hard re-set I was seeking.
As follows:
Hold these three keys down - *, 3 and green accept call - whie the phone is off, then power on keeping them depressed until the Nokia logo plays.
On the N79 this involves an usual amount of manual dexterity but nevertheless worked where the re-set code failed. Hopefully this won't be necessary for most users.
Once re-set you will be presented with the Set up menu as per a new phone.
With a fully recovered phone memory you can now restore your earlier backup via Ovi Suite, which for me did 90% of the work needed to get my phone back to its earlier personalised condition. I took the opportunity of checking for any programme updates of essential apps and updated as necessary. Re-installation of Speed Dial settings and permitted Bluetooth devices amongst other items was required but all in all all my data and file structure was faithfully restored first time around.
I am now running MfE 3.0 (actually 2.09.208 - see initial thread posting ) which Nokia support advise is not supported for the N79 - given the varying level of advice received I'm prepared to run with my own view that it works fine. If you wish to play safe you should be running 2.9.160.
I have re-booted the phone multiples times over the last two days and on only one occasion (which I'm going to pretend never happened) MfE has been rock solid. In addition Ovi Maps which had stopped opening - and was fundamentally what set me off down the road of a hard re-set - is now working perfectly.
I'm hoping this cures the irritating MfE problem long term pending Nokia sorting out whether they even support the N79 any longer as far as MfE is concerned.
As a sign off I will just say for my purposes the N79 is the best smartphone I've ever owned and supplemented with an iPod Touch is a fantastic work/play combination. If you are allowed tethering on your contract I contend Walking Hot Spot is THE killer app and so confident am I of my choice of phone I've just bought a second N79, at a much reduced price, which I'm going to use as a backup/extension to my existing N79 when it dies and goes to heaven.
Hope this post saves someone else some timeand effort.

Mail for Exchange - calendar sync fails

Hi,
I upgraded recently my N73 with the latest release of the firmware and the latest release of Mail For Exchange.
Before that change, I had no problem to sync my mobile phone with our server Exchange 2007.
Unfortunately, after the upgrades, like many other people of this forum, I cannot succeed in synchronizing my calendar (it seems that my mobile phone is stuck in the endless loop). I've tried the various solutions written in the other posts of this forum but without success (define an end-date of recurring events, no blank event, ...).
Does anyone solved the issue ?
Thank you in advance !
FrolicFrog
Solved!
Go to Solution.

Hi,
I uninstalled the last release of MfE. I reinstalled an old version (2.05.003) and it worked immediately ! So many people are spending so much time with the last release trying to sync calendar... :-(

Mail for Exchange already in use error when sendin...

We have a number of Nokia E50-1 on Vodafone network which we are using Mail for Exchange 2.5.3 (mfe) to sync emails with a microsoft Small Business Server 2003 (SBS2003). When we try to reply or send a new email from the E50 we get the error "Mail for Exchange: Already in use". This happens even if the sync is set to manual and email is set to send with next sync. Very ocassionally a message will go if we keep retrying.
Does anyone know how to resolve this?

hi all,
great forums, hopefully someone has some more info on this, as i am getting the same issue.
I had mail for exchange working with my e71 no worries and then i added my home TPG account. the TPG account would not work for some reason, not that it overtly worried me, but then when i tried sending mail through exchange (either reply or new mail) i get the error message 'Mail for exchange: already in use'
I have removed the TPG account, rebooted the thing several times, all sorts of stuff - nothing seems to work. it is still syncing and i am receiving email, i just can't send...!!
any troubleshooting tips or further info would be greatly appreciated

How to configure Mail for exchange to select autom...

I have an E71 with a corporate Mail for Exchange mailbox, the menu allow me to configure the connection Access point manually only. So, by default I select the G3 cell phone connection, but while I'm at home the nokia E71 onnects to my DSL wifi connection but Mail For Exchange cannot switch automatically to it ?
is there a way to configure that automatically ? switching from low cost connectivity access point automatically when repliacting with the exchange server ?
I'm running with Mail for Exchange version 2.09.158
Many thanks in advance

There is no default for those entries. you need to set it up manually by using the custom label.

Is the N97 Mail for Exchange or MfE 'provisionable...

Background info: I used to carry two phones, the N95 and the E51. Before MfE 2.0 came out, MfE was not installable on the N95 (or any N series phones). So I bought the E51 so that I can use MfE to have my corporate mail pushed to me. Today, I'm the proud owner of the N97, with MfE 2.9.176 installed. No more carrying 2 phones, and everything is synchronizing just fine.
Last week, my company announced a new policy regarding mobile devices. Soon, they will enforce new security policies as available in Exchange 2003 SP2. This really got me worried, because I spent quite a lot of money in investing in the N97!
We all know that Nokia states that only the E series devices fully support all security policies of Exchange servers. (Nokia calls this 'provisionable' versus 'non-provisionable' devices.) But here's the kicker. In the Mail for Exchange Guide for Administrators (http://nds1.nokia.com/phones/files/guides/MfE_admin_guide_140709.pdf), in chapter 2, section 2, part 1 titled "Are your devices 'provisionable'?", it states the following:
Eseries devices are provisionable
Nseries devices previous to S60 3.0 Feature Pack 2 (FP2) are not provisionable
Nseries devices after S60 3.0 FP2 may be provisionable
Supported devices not designated Eseries or Nseries may or may not be provisionable.
Well, that is kind of some good news. But it left out key information regarding my N97, specifically S60 5.0. Does anyone know if the N97 can be categorized together with those Nseries devices "after 3.0 FP2"? Or can anyone identify specifically what security policies/features are provisionable in the N97 device? This is important because I need to make the case with the IT management to put me in the exception list, if at all possible. But I don't want to stir up anything until I know exactly what can or cannot be done with the N97. This will be greatly appreciated. Thank you very much.
John
John @ Chicago // 5160 (1999.07.20) > 7160 (2001.06.09) > 6340i (2003.04.26) > 6620 (2004.08.24) > 7610b (2005.05.08) > N91 (2006.06.07) > N95-3 (2007.09.28) > N95-3 #2 (2007.12.05) > E51 (2008.03.10) > N97 (2009.06.11) > N97 #2 (2009.09.11-warranty replacement) > N97 #3 (2009.12.10-warranty replacement) > N8 (2010.12.02) > N8 #2 (2010.12.11-retailer replacement) > 808 (2012.12.10) > X2 Dual Sim (2015.01.19-for motorcycle offline maps use only) %gt; 808 #2 (2015.01.26-manufacturer replacement)

Not only is Nokia's myriad of different web sites each requiring its own login credentials, they also have a myriad of places to go get software. I have always thought that http://www.businesssoftware.nokia.com will have all the latest enterprise software coming from Nokia, but no, that is not the case. It turns out that http://europe.nokia.com/get-support-and-software/download-software/mail-for-exchange is the place to get the latest version. Just select your device, and it'll give you the download link for the latest.
Just so you know, even http://www.businesssoftware.nokia.com doesn't have N97 listed as a device yet.
I really hope Nokia takes this consistency issue seriously just like how they're working on the consolidation of logins...
John @ Chicago // 5160 (1999.07.20) > 7160 (2001.06.09) > 6340i (2003.04.26) > 6620 (2004.08.24) > 7610b (2005.05.08) > N91 (2006.06.07) > N95-3 (2007.09.28) > N95-3 #2 (2007.12.05) > E51 (2008.03.10) > N97 (2009.06.11) > N97 #2 (2009.09.11-warranty replacement) > N97 #3 (2009.12.10-warranty replacement) > N8 (2010.12.02) > N8 #2 (2010.12.11-retailer replacement) > 808 (2012.12.10) > X2 Dual Sim (2015.01.19-for motorcycle offline maps use only) %gt; 808 #2 (2015.01.26-manufacturer replacement)

My E52 lost Mail For Exchange after software updat...

After I updated my E52 software the phone seems to have lost it's mail for exchange client. Setting up webbased email accounts like hotmail is no problem (though through Nokia Messaging), but when when I try to setup my work email it just tell me that the unit does not support any more accounts for workrelated e-mails (I don't have any option to choose mail for exchange).
Before the update I had an option to choose to choose mail for exchange and it would ask me for domain and server and everything and it was no problem.
As mail for exchange is supposed to be integrated in the E52 as part of nokias new emailing software (as far as I can read), I am not able to download and install the mail for exchange client separately (and I have tried by the way, but it refuses to install).
Has anybody experienced similar problems after the software update, and/or do you have any solutions?

The Hungarian support told me, that the new Nokia Messenger supports exchange, but only one email. And most probably the system already stored your email that you used before the upgrade. With the upgrade the datas were deleted, and you cannot recall it, or edit it from the web interface (email.nokia.com) but still the system thinks that you already have one (even if I want to use the same one). Therefore you cannot open a new one. The support promised me to delete it maually with system administrators and then I would be free to use it again.
Try this with your local support, perhaps that is the truth.
Vitya

Mail for exchange resync loop

Hi
I have one nokia witch use a lot of data and the battery is hot. I have tried the software version 52 54 and 71 and some diffrent mfe versions, all still the same. factory resets
Maybe it is somthing in the exchange server who can help me further.
please see log
6-07-2011 15:04:28 Mail for Exch. Build : 3.00.000
06-07-2011 15:04:28 Device Software Version: 071.004
09-Jun-2011
RM-530
(C)Nokia
06-07-2011 15:04:28 Device Model: E72-1
06-07-2011 15:04:28 Serial Number: 35597404xxxxxxxxx
06-07-2011 15:04:28 start Sent Items sync
06-07-2011 15:04:28 Nothing to sync
06-07-2011 15:04:28 Starting a New Ping
06-07-2011 15:04:29 Server indicates that collection sync is required. After sync restart ping.
06-07-2011 15:04:29 start Sent Items sync
06-07-2011 15:04:29 Nothing to sync
06-07-2011 15:04:29 Starting a New Ping
06-07-2011 15:04:30 Server indicates that collection sync is required. After sync restart ping.
06-07-2011 15:04:30 start Sent Items sync
06-07-2011 15:04:30 Nothing to sync
06-07-2011 15:04:30 Starting a New Ping
06-07-2011 15:04:31 Server indicates that collection sync is required. After sync restart ping.
06-07-2011 15:04:31 start Sent Items sync
06-07-2011 15:04:31 Nothing to sync
06-07-2011 15:04:31 Starting a New Ping
06-07-2011 15:04:32 Server indicates that collection sync is required. After sync restart ping.
06-07-2011 15:04:32 start Sent Items sync
06-07-2011 15:04:32 Nothing to sync
06-07-2011 15:04:32 Starting a New Ping
06-07-2011 15:04:32 Server indicates that collection sync is required. After sync restart ping.
06-07-2011 15:04:32 start Sent Items sync
06-07-2011 15:04:33 Nothing to sync
06-07-2011 15:04:33 Starting a New Ping
06-07-2011 15:04:33 Server indicates that collection sync is required. After sync restart ping.
06-07-2011 15:04:33 start Sent Items sync
06-07-2011 15:04:34 Nothing to sync
06-07-2011 15:04:34 Starting a New Ping
06-07-2011 15:04:34 Server indicates that collection sync is required. After sync restart ping.
06-07-2011 15:04:34 start Sent Items sync
06-07-2011 15:04:35 Nothing to sync
06-07-2011 15:04:35 Starting a New Ping
06-07-2011 15:04:35 Server indicates that collection sync is required. After sync restart ping.
06-07-2011 15:04:35 start Sent Items sync
06-07-2011 15:04:36 Nothing to sync
06-07-2011 15:04:36 Starting a New Ping
06-07-2011 15:04:36 Server indicates that collection sync is required. After sync restart ping.
06-07-2011 15:04:36 start Sent Items sync
06-07-2011 15:04:37 Nothing to sync
06-07-2011 15:04:37 Starting a New Ping
06-07-2011 15:04:37 Server indicates that collection sync is required. After sync restart ping.
06-07-2011 15:04:37 start Sent Items sync
06-07-2011 15:04:37 Nothing to sync
06-07-2011 15:04:37 Starting a New Ping
06-07-2011 15:04:38 Server indicates that collection sync is required. After sync restart ping.
06-07-2011 15:04:38 start Sent Items sync
06-07-2011 15:04:38 Nothing to sync
06-07-2011 15:04:38 Starting a New Ping
06-07-2011 15:04:39 Server indicates that collection sync is required. After sync restart ping.
06-07-2011 15:04:39 start Sent Items sync
06-07-2011 15:04:39 Nothing to sync
06-07-2011 15:04:39 Starting a New Ping
06-07-2011 15:04:40 Server indicates that collection sync is required. After sync restart ping.
06-07-2011 15:04:40 start Sent Items sync
06-07-2011 15:04:40 Nothing to sync
06-07-2011 15:04:40 Starting a New Ping
06-07-2011 15:04:41 Server indicates that collection sync is required. After sync restart ping.
06-07-2011 15:04:41 start Sent Items sync
06-07-2011 15:04:41 Nothing to sync
06-07-2011 15:04:41 Starting a New Ping
06-07-2011 15:04:42 Server indicates that collection sync is required. After sync restart ping.
06-07-2011 15:04:42 start Sent Items sync
06-07-2011 15:04:42 Nothing to sync
06-07-2011 15:04:42 Starting a New Ping
and so on and on

I'm having a similar problem. Due this problem I cannot acces the e-mail app anymore.
My log:
16/04/2012 10:18:12 Mail for Exchange Build : 1.00.000
16/04/2012 10:18:12 Device Software Version: 111.030.0609
2011-11-26
RM-718
(c) Nokia
16/04/2012 10:18:12 Device Model: C6-01
16/04/2012 10:18:12 Serial Number: xxxxxxxxxxxxxxxxxxxx
16/04/2012 10:18:12 Server wants to add an item that already exists. Process as Change.
16/04/2012 10:18:12 Change discarded
16/04/2012 10:18:12 Server wants to add an item that already exists. Process as Change.
16/04/2012 10:18:12 client->server adds=0 changes=2995 deletes=0 fails=0
16/04/2012 10:18:12 server->client adds=-1 changes=0 deletes=0 fails=6
16/04/2012 10:18:15 Change discarded
16/04/2012 10:18:15 Server wants to add an item that already exists. Process as Change.
16/04/2012 10:18:15 Change discarded
16/04/2012 10:18:15 Server wants to add an item that already exists. Process as Change.
16/04/2012 10:18:15 Change discarded
16/04/2012 10:18:15 Server wants to add an item that already exists. Process as Change.
16/04/2012 10:18:15 Change discarded
16/04/2012 10:18:15 Server wants to add an item that already exists. Process as Change.
16/04/2012 10:18:15 Change discarded
16/04/2012 10:18:15 Server wants to add an item that already exists. Process as Change.
16/04/2012 10:18:15 client->server adds=0 changes=2995 deletes=0 fails=0
16/04/2012 10:18:15 server->client adds=-1 changes=0 deletes=0 fails=6

Mail for Exchange, new task and calendar entries

Dear All,
I am having a wonderful time with a brand new E71 plus the latest version of Mail for Exchange (2.09.158 as per the info screen on the device). It syncs fine with a Exchange 2003 server in that contacts, tasks and calendar entries (it is not supposed to sync mail as well) are properly downloaded and changes made on the phone are replicated back to the server on the next sync. The fun starts when I create a new task or calendar entry on the phone: Those are not created on the server at all. Another problem is deleting a task on the phone that was created on the server. For some reason the deletion does not show up on the server as well and the task remains there until deleted via Outlook. Has anybody seen this kind of behaviour? I cannot debug anything on the server, since it is a hosted solution from an ISP. Neither can I sniff the network traffic, since that is SSL encrypted. Any tips and/or work arounds are greatly appreciated.
Best regards,

bump.
still the same even with the latest version.

How can I get Mail for Exchange on my 6720 classic...

The manual says that Mail for Exchange is pre-installed. Yet, I cannot find it where the manual tells it's supposed to be. I updated to the latest fimware version a couple of months ago. So I cannot remember whether Mail for Exchange has been pre-installed before. At the OVi Store Mail for Exchange is not available for the 6720c.
How the heck can I get Mail for Exchange on my phone?

The iWork apps for a Mac and for iOS devices are different, they are different operating systems.
If your iPad was activated after 1st September 2013 (and you are using the same account that was used to activate the iPad) then you should be able to download the apps for free in its App Store app. If it was activate before that date (or you are not using the same account) then you will need to pay to download the apps.

Removing Mail For Exchange

Hi all
I bought a new Nokia and I am giving my Nokia E90 to a friend. The E90 has mail for exchange on it. I obviously need to remove the email profile and all the emails from the phone before I give it to him.
I cannot seem to figure out how to delete the mail for exchange profile! Please help.
Thank you.
Marthinus

this is how i did,
remove your mfe from app. mgr.
it works with me.

E66 & mail for exchange - ocassionally cannot dial...

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