E7 Nokia Messaging not working after anna update

hi
nokia messaging not working after anna update. when i
-choose provider (hotmail/gmail/yahoo...etc)
-enter username & password
-click OK to T&C
-get error message: "cannot enable this service on the device"
any ideas?

I'm having a similar issue. It appears to only impact Hotmail accounts. For me though, this happened without updating the OS. The email client is simply failing to connect to the Hotmail interface. Only two possibilities, either Microsoft changed something on the email gateway or Nokia changed something on their end. Either way, it's not working and has been out of commission for the past week. If this is how corporate friends get along, I'd hate to see what happens in a adversarial relationship.

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