E71: Email System Error

I updated my software yesterday to v500 and now my Mail for Exchange doesn't work. Selecting Email Setup gives me "Email is not enabled under your current license arrangement", while selecting Email gives me "System Error".
I had the same problem with my last update, but I fixed it by reinstalling the update. This time it didn't work. Also restored it 3x to no avail.
Can someone help me please? I'd appreciate any tips.

i m in equal trouble guyz,only tht myn is n e63.i re installed my phone's software(not 4 any gud reason at all!) and nw its giving me that license agreement nt enabled error.aint no nokia shops here,so i dnt kno wat m gonna do.pray 4 me guyz,and help me f u cn

Similar Messages

E71 Mail for Exchange System Error, try again late...

Hi,
Please Help!
I installed MfE 2.7 on my E71, but whenever I try to sync my email and calender, I get a system error.
It begins to sync the email but after that it doesn't sync the calender and I get the system error. Also each time it tries to sync emails, it retrieves all the mail each time.
If I sync only the calender, it retrieves all the items and I get a system error. I've pasted the admin log below.
27/10/2008 10:17:42 start Email sync
27/10/2008 10:17:53 sync died (11), collection=Email activity=handling commands from server
27/10/2008 10:22:36 PING Command Requested
27/10/2008 10:22:42 start Email sync
27/10/2008 10:23:01 sync died (47), collection=Email activity=handling commands from server
Does anyone know how to solve this?

OK - like many on the copius web discussions on this Nokia E71 model/MfE topic I have been getting terminally frustrated with an otherwise great phone.
A trawl through the websites gave me lots of things to try, but most didn't work.
Our large corporate IT dept also were left scratching their heads, and resorted to a full reset, which cured the problem briefly, but as with others' experience it soon returned (also having to fully reconfig is a pain in the proverbial). Things suggested on the discussion sites like disabling Tasks synch, or Secure Connection didn't have any effect.
The fact that most others with the same phone on our system hadn't experienced the problem seemed to hint at it not being a server issue, but something more localised. The apparent fact that 'Emails' did synch OK, but that the process hung on 'Calendar' synch suggested it was a Calendar issue
One post mentioned issues with no-finish-date recurring appointments in Calendar, so I investigated these. I found that one or two had no end date, so I gave these items one.
But interestingly, I also found a high proportion of appointments that had been created last year (09) had end dates like 'Wed 31/03/00' when clearly 'Wed 31/03/10' was intended - was this an odd default in Calendar, or just careless typing? The consequences were that Calendar was possibly wrestling with numerous recurring appts with either 100-year durations, or possibly just hanging on the date confusion - is '00' before or after '10'?.
Therefore, as a precaution, I checked all my recurring appts like this (the procedure may vary according to your browser):-
- In Calendar, open each recurring appt in turn;
- Open the series, not just the individual appointment;
- Check 'Recurrence';
- Check that an 'End By' date is there, and that it is not '00';
- Click OK;
- Click OK again if warned about exceptions;
- Cick 'Save & Close'.
Do this to absolutely all recurring appointments in your Calendar.
Then do a full resynch (Menu/MfE/Synch Mode/Full Resynch etc).
I didn't hold much hope of any effect, but Lo!, it did work, and now Emails, Contacts, Tasks, and Calendar all synch fine so far, using Menu/MfE/Mail for Exchange/Options/Synchronise.
I hope this works for others...let me know if it does.

E71 system error with meeting entry

Hello everyone, I just bought my E71 and I have the following problem: when I try to add a meeting, after i do "done" it gives me:system error.
when I try to insert a "to do" or memo, it works fine but when I write a meeting I have this error.
I tried to add a meeting on outlook and then I syncronized, after this I have a "to do" or task on my phone and not a meeting.
The sync works fine.
Thanks a lot for your support.

pippobaudo:
Thanks for the info. After many redundant backups and original setting realoadings I managed by trial and error to work out that the error is caused by the backup utility whenever you backup calender or todo notes.
So I fixed it by making a full backup of my phone, but excluding calender and todo notes. Then I reset to original settings, and loaded the backup. Works fine now.
Its a bit of a hack that the backup utility cannot restore calender entries correctly...

Mail for Exchange on E71 - system error please try...

Can anyone help me please. I have been running MfE on my E71 and others at work successfully for years with our Exchange server 2003. Just recently and it would seem to be when we go out of a roaming area MfE comes up with the error message "system error please try again later". The only solution that I have found is to restore the last backup I made on my PC using PCSuite and then it works OK for another couple of days. Has anyone else had this experience and knows of a fix?

Hi,
I am having this same issue.
I have deleted everything and redone the account, still same issue.
I have two E71's infront of me, both on the same network, both same contract, both same settings.
One says Idle, the other connected.
Blasted phones.

E71 System error. try again later with MFE 2.7; wo...

Hi,
I'm really desperate with MFE 2.7 on my E71. It has the 100.07.76 firmware. I'm getting system error, try again later when it tries to syncrhonise messages. I've not been able to connect at all to the server.
I've done the same on my N95 with MFE 2.7 with the same settings for connecting to the same exchange server and it works without any problems.
The exchange server seems to use a wildcard cert and it works fine on the N95.
How can i get this to work on the E71 ?
Thanks
Thierry.

Oh yeah, about the initial question:
Try updating your MfE to 2.9.x version which can be downloaded here:
http://europe.nokia.com/support/download-software/mail-for-exchange
And also update your phone SW to the latest if possible:
http://europe.nokia.com/support/download-software/device-software-update

E71 system error when trying to save new calendar ...

Does anyone know how I can stop this from happening. Every time I try to save a new calendar memo it fails and just comes up with an error saying System Error.
Help please????
Lindsay

I've been trying for some months to get CALENDAR om the Nokia E71 to accept memos,Meetings, etc without getting SYSTEM ERROR message. I've tried backing up data, re-setting phone, re-loading some adat, re-loading all data, etc.
I've now worked out the solution.
Get a new phone, but not a Nokia.
The customer service is lamentable. This error is a basic progrmming error. The fix should take any reputable software programmer 10 minutes to sort out. BUT, it seems that Nokia, having had the punter's money, have moved on to the next release.
On checking the www, it seems that this problem has been around for years, with no known resolution.
This is my first and last posting on this forum.

Nokia n8-00 General system error appears? Email al...

Hey guys, last night my nokia n8 keeps getting a randomly appearing message "general system error" and only comes up with i think it was either back, continue or close. The strange thing is nothing happens, then after maybe half an hour it appears again, then a few minutes again after that and happened during random intervals.
Im now afraid of turning off my phone just because it might prevent it from turning on properly and i dont want to lose all my data, (my opera bookmarks, my apps, music, etc) What also happens is that my email wont sync properly anymore. Ive had to re add my account just to get it to resync emails again, works for a day then just stops.
After the general system error it doesnt even show emails anymore, not even ones previously received

MajorFoley,
Welcome to Nokia Discussions!
Can you please provide the following information, so I can provide the proper steps to take next:
Look for the firmware version by going to Standby Screen> Call button> enter this code: *#0000# and the software information should appear. The earlier version should start with 11, newer versions are codenamed Symbian Anna, Symbian Belle, and Symbian Refresh.
Have you tried to backup the contents inside the phone? If not, you can do that by getting the latest Nokia Suite at http://nds1.nokia.com/files/support/global/phones/software/Nokia_Suite_webinstaller_ALL.exe using a Windows loaded computer.
Good luck

E71 - system error

Hello,
I'm receiving system error message when my wi-fi connection is established. Today, this system error message appeared after I tried to close the web browser.
The only thing I can do is to switch off the phone, it's ok when it turns on.
Am I the only one with such problems?
Any advices?
Thank you!
E71-1: RM-346, 100.07.76, 08-06-2008

Hi,
I was not able to use WLAN for OVI as it was connecting via o2 active by default.
- I tried deleting the available access points of o2 active from Setting-Connections-Accesspoint.
- The O2 access point were not deleted and moreover now it is showing me as System Error! and not allowing any operation to perform.
I have to take my battery out and replug again.
But if I again try removing the O2 active access point, getting the same E71 error and not allowing to perform any operation.
pls help.
Regards.
Akhil

Mail for Exchange System Error, try again later. F...

my E71 running S60 Mail For Exchange works fine for email, but as soon as we start syncing calendar, we get this error "System Error. Try again later"
i have researched further. The phone log shows the sync falls over on outlook recurring appointments. Some threads suggest the offending appts are those without end dates and adding them will fix it, but this is not correct. Our recurring appointments are created in Maximizer and synced to Outlook. They all have end dates which show in both Maximizer and Outlook.
The log message on phone is: "Failed to store calendar entry in device database". If you google that you come across the link to another thread
/discussions/board/message?board.id=messaging&thread.id=7858
where it seems that MFE simply does not work properly with Outlook calendar recurring appointments and no solution is offered by Nokia. E71's run Symbian S60 and Mail For Exchange is the Nokia offering, which appears to be a derivative of Roadsync. Both appear to have the same shortcoming. Even the latest MFE version, V2.09.158, contains the problem, as we just upgraded on phone to try for a fix.
We have a fleet of E71's, having reverted to Nokia from Win Mobile devices. We were even looking forward to N97's, but we are now planning to move back to a Windows Mobile device. At least we can see the calendar on these!
For now, we have to remove calendar syncing on phone and delete all calendar entries, so the phone again syncs for email and contacts.
Nokia, how about a FIX before your new generation of "Smart Phones" are consigned to the wastebin? Please don't just tell us to change a setting on the server, unless you know it works.
This is your last chance with us. Time is too precious to waste on dodgey software.

More info on this - the problem appears to relate to only Outlook 2007 and not XP.

System Error in Mfe

Hi,
I have started to get the dredded System Error all of a sudden only on some phones.
We have about 20 E71s around the UK connecting to 4 different 2003 Exchange servers all on the same domain.
On Saturday 1 of the phones stopped working, then reports from the same office, saying another one had stopped even a Windows Mobile stopped receiving mail.
I assumed it was an activesync problem or even seemed to have a prob with the the www publishing service. We have just recently installed a new ver. of AVG 9.0 on the server. We removed AVG which seemed to sort out the www service but the phone still not seeming to connect.
When I setup a new sync, the phone says Connecting, then Connected, then Syncing email then the error pops up Error in Exchange Server, Please Try again Later.
The test phone I'm using has had fw 400 installed, I have also tried downloading the new MfE 3 from OVI but this didn't help, although I seem to have a different error in the admin log now.
18/02/2010 10:28:15 PeakTime active
18/02/2010 10:28:15 Setting OFFLINE Status to False
18/02/2010 10:28:16 Setting DISK FULL status to False
18/02/2010 10:28:18 PING Command Requested
18/02/2010 10:28:18 Delay the connection to server.
18/02/2010 10:28:27 clearing device entries for resync
18/02/2010 10:28:27 clearing device entries for initial sync
18/02/2010 10:28:27 start Email sync
18/02/2010 10:28:28 Failed to decode XML document
18/02/2010 10:28:28 client->server adds=0 changes=0 deletes=0 fails=0
18/02/2010 10:28:28 server->client adds=0 changes=0 deletes=0 fails=0
18/02/2010 10:28:28 end Email sync
18/02/2010 10:28:28 KEASErrSvrSyncFailed While decoding the server response. So just continue with other collections
18/02/2010 10:28:28 clearing device entries for initial sync
18/02/2010 10:28:28 start Contacts sync
18/02/2010 10:28:28 Failed to decode XML document
18/02/2010 10:28:29 client->server adds=0 changes=0 deletes=0 fails=0
18/02/2010 10:28:29 server->client adds=0 changes=0 deletes=0 fails=0
18/02/2010 10:28:29 end Contacts sync
18/02/2010 10:28:29 KEASErrSvrSyncFailed While decoding the server response. So just continue with other collections
18/02/2010 10:28:29 Starting a New Ping
18/02/2010 10:28:29 Heartbeat expired. Re-issuing ping.
18/02/2010 10:28:29 New heartbeat = 59.
18/02/2010 10:28:29 Starting a New Ping
18/02/2010 10:28:30 Heartbeat expired. Re-issuing ping.
18/02/2010 10:28:30 New heartbeat = 59.
18/02/2010 10:28:30 Starting a New Ping
18/02/2010 10:28:30 HTTP error code=400
18/02/2010 10:28:30 Exception during Ping.
18/02/2010 10:28:30 New heartbeat = 57.
18/02/2010 10:28:30 HTTP Server Error 400: Bad Request
18/02/2010 10:28:30 Error occurred during Ping.
18/02/2010 10:28:30 Error occurred during Ping. Setting Status to Waiting For Reconnect
18/02/2010 10:32:01 PeakTime active
18/02/2010 10:32:01 Setting OFFLINE Status to False
18/02/2010 10:32:01 Setting DISK FULL status to False
18/02/2010 10:32:02 PING Command Requested
18/02/2010 10:32:02 Delay the connection to server.18/02/2010 10:32:02 PeakTime active
18/02/2010 10:32:02 Setting OFFLINE Status to False
18/02/2010 10:32:02 PING Command Requested
18/02/2010 10:32:02 Delay the connection to server.
18/02/2010 10:32:03 Setting DISK FULL status to False
18/02/2010 10:32:07 Setting ROAMING status to False
18/02/2010 10:32:13 Error occurred during Ping.
18/02/2010 10:32:13 Exception during Ping.
18/02/2010 10:32:13 Unable to Process Server Response -- KErrCorrupt
18/02/2010 10:33:03 Unable to Process Server Response -- KErrCorrupt
18/02/2010 10:37:03 PING Command Requested
18/02/2010 10:37:08 Error occurred during Ping.
18/02/2010 10:37:08 Exception during Ping.
18/02/2010 10:37:08 Unable to Process Server Response -- KErrCorrupt
18/02/2010 10:42:03 PING Command Requested
18/02/2010 10:42:08 Error occurred during Ping.
18/02/2010 10:42:08 Exception during Ping.
18/02/2010 10:42:08 Unable to Process Server Response -- KErrCorrupt
18/02/2010 10:44:08 Unable to Process Server Response -- KErrCorrupt
18/02/2010 10:47:03 PING Command Requested
18/02/2010 10:47:08 Error occurred during Ping.
18/02/2010 10:47:08 Exception during Ping.
18/02/2010 10:47:08 Unable to Process Server Response -- KErrCorrupt
I have also changed my firewall timeout to be 20mins as well as some people were saying.
At my main site all the phones seem to be working fine. and all settings appear to be the same.
Regards,
James

Hi,
Right, I called the guy whose phonewasn't working and he said it has started working.
So I think removing the AVG hopefully solved it.
Thanks,
James

The document could not be saved. There was a Macintosh system error (-38).

I am getting this error when I try to save a document that I am working on in Acrobat. I thought Macintosh system errors went away with OS 9?
Please let me know your thoughts.

I thought Macintosh system errors went away with OS 9?No Simeon, there are many this one sounds more an Acrobat file issue rather than an OS X system problem. Have you checked on the Adobe forums? Have you tried a "Save As" on the file?
-mj
[email protected]

Failed 'System Error'

I Have a HP LaserJet Pro P1102w printer successfully connected to the HP ePrint service.
I am able to email & print basic emails and also emails with attachements from it using any webmail service.
If I send an email from our server in work that doesn't contain an attachment - this prints off fine...
However, when an email is sent from our e-mail server in work with an attachment.. I get the notification email back to say 'ePrint job received'..but nothing prints out at the printer.
When I check in the printer activity in the HP ePrintCenter online.. it always displays the status as 'Failed - System Error'
Anyone any ideas why this could be?
Thank you!!

Also getting this. How do I get details on what's causing the issue? Can anyone help debug? Need email headers?

BPM - JDBC adapter - How to trigger system errors thro' adapters?

I have designed the BPM in following way :
1. Receive step - Receive Asynchronous message
2. Defined the Block - DB
3. Send step 'A' to JDBC - inside the Block-'DB' - Acknowledgement-Transport, Exceptions System Error-'DB', Receiver from-Send context.
4. Created an exception handler and Selected 'DB' as exception handler for the property of the exception handler branch.
5. Inserted the Send step-'B' to Mail inside the exception handler branch by using the mail receiver adapter.
We want send the message to update database by using JDBC adapter but if it fails to update database then we want send an e-mail to outlook.
Due to some problem we are not able to receive confirmation for the update of database in the "SEND" step-'A' and it is not red flag error it means it is not system error in Tcode-SXMB_MONI. Does anyone can help me to get a system error triggered by the JDBC adapter which would basically throws up the red flag and tells XI that the message could not be delivered successfully to database and the message would route to "SEND" step-'B' to send an email to outlook?
Thanks in advance!
Mrudula

Hi Sarvana,
I have defined the all the mandatory fields in the BPM.
Following is the error log if you could help me in resolving it.
Thanks in advance!
MESSAGE ID: com.sap.aii.ib.sbeans.oa.rb_all.RUNTIME_EXCEPTION_OCCURED
com.sap.aii.utilxi.swing.framework.FrameworkException: Runtime error (RuntimeException). See details
     at com.sap.aii.ib.gui.editor.XiDocument.checkConsistency(XiDocument.java:780)
     at com.sap.aii.ibrep.gui.bpm.BusinessProcessDocument.checkConsistency(BusinessProcessDocument.java:479)
     at com.sap.aii.ib.gui.editor.XiDocument.checkObject(XiDocument.java:799)
     at com.sap.aii.ib.gui.editor.CheckObjectCommand.execute(CheckObjectCommand.java:38)
     at com.sap.aii.utilxi.swing.framework.ExecutionContext.execute(ExecutionContext.java:196)
     at com.sap.aii.utilxi.swing.framework.ExecutionContext.executeSafe(ExecutionContext.java:134)
     at com.sap.aii.utilxi.swing.framework.CommandAction.actionPerformed(CommandAction.java:69)
     at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)
     at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source)
     at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)
     at javax.swing.DefaultButtonModel.setPressed(Unknown Source)
     at javax.swing.AbstractButton.doClick(Unknown Source)
     at javax.swing.AbstractButton.doClick(Unknown Source)
     at com.sap.plaf.frog.FrogMenuItemUI$ClickAction.actionPerformed(FrogMenuItemUI.java:960)
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     at javax.swing.JMenuBar.processBindingForKeyStrokeRecursive(Unknown Source)
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     at javax.swing.JMenuBar.processKeyBinding(Unknown Source)
     at javax.swing.KeyboardManager.fireBinding(Unknown Source)
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     at javax.swing.JComponent.processKeyBindings(Unknown Source)
     at javax.swing.JComponent.processKeyEvent(Unknown Source)
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System error in program CL_RSMD_RS_0CALWEEK

As of this morning we are getting an error (see below) when we run reports on the portal. Apparently all reports that refer to 0CALWEEK one way or another are crashing.
The bizarre thing is that if I run the same reports in BEx analyzer, the reports don't crash ... the run just fine.
Anyone ever experienced something like this?
Any help or suggestions are appreciated.
Thank you
Marco
500 Internal Server Error
BEx Web Application
Failed to process request. Please contact your system administrator.
[Hide]
Error Summary
While processing the current request, an exception occured which could not be handled by the application or the framework.
If the information contained on this page doesn't help you to find and correct the cause of the problem, please contact your system administrator.
To facilitate analysis of the problem, keep a copy of this error page. Hint: Most browsers allow to select all content, copy it and then paste it into an empty document (e.g. email or simple text file).
Root Cause
The initial exception that caused the request to fail, was:
Termination message sent
ABEND RSBOLAP (000): Program error in class SAPMSSY1 method : UNCAUGHT_EXCEPTION
MSGV1: SAPMSSY1
MSGV3: UNCAUGHT_EXCEPTION
com.sap.ip.bi.base.application.exceptions.AbortMessageRuntimeException: Termination message sent
ABEND RSBOLAP (000): Program error in class SAPMSSY1 method : UNCAUGHT_EXCEPTION
MSGV1: SAPMSSY1
MSGV3: UNCAUGHT_EXCEPTION
at com.sap.ip.bi.base.application.message.impl.MessageManager.addMessageInternal(MessageManager.java:148)
at com.sap.ip.bi.base.application.message.impl.MessageManager.addMessage(MessageManager.java:113)
Details: Full Exception Chain
Messages
ABEND: Program error in class SAPMSSY1 method : UNCAUGHT_EXCEPTION
ABEND: System error in program CL_RSMD_RS_0CALWEEK and form VALUES_GENERATE-01 (see long text)

I submitted a ticket for this issue and I got directions to apply OSS note 1018814.
I don't know if this would solve your issue or not but based on our current situation here at my company, (version and SP level), the support person indicated that the OSS note he indicated was the best choice to fix it.

Email temporary error.

I keep getting the message below, fair enough but I am waiting for an important email regarding the completion date for a house sale. I have contacted BT "Help" who's answer was it should be sorted by next week. Great the house sale could fall to bits by then.
Temporary Error
We’re sorry, but BT Yahoo Mail can't load due to a temporary error. You can try again shortly or visit our help pages for ways to troubleshoot the issue.
Try again
Visit Help for troubleshooting instructions
Temporary error: 14

But if it happens regularly it must be more than a random failure, unless the email system is falling to bits in which case it should be fixed.

E71: Email System Error

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