E71 firmware upgrade for A1 network - Nokia unable...

Hi,
Nokia, please make firmware v210 available to product code 0570359.
i have an E71, use it heavily in business and have standardized our company on it and need to upgrade it to v210 firmware, because the v100 is so buggy. i had 7 email interactions with nokia support and a1 support but both point the finger to each other and are of no help. so the last option is to use the forum, before i feel forced to switch my company over to the iPhone because of lack of nokia software support and upgrades.
the network provider A1.net says they have accepted firmware 200.21.118 already last year and informed Nokia in December 2008 to release v200 for this product code 0570359. A1 even says they have reconfirmed now again that the acceptance of the firmware has reached nokias support team. but when I check the nokia updater and the nokia website, it still says my firmware v100 is the latest. I know that even firmware v210 exists, know the list of fixed issues, so I actually want that one.
Is there anyone out there to help with this mess and help nokia from loosing even more business users over to the iPhone? 
Bernd G.

first of all, it isnt Nokias fault. once firmware is released, they do their very best to roll it out and usually achieve this in a few eeks to most regions for their generic product codes (i.e. firmware that is not operator-branded). in your case, there is some kind of miscommunication between your operator (A1) and Nokia, that has resulted in the delay of firmware released for your particular product code. Nokia simply provide the firmware to A1, who then decide whether to actually release it or not with their logos and whatnot all over it (i.e. operator customisation) or if they do not, they will not release the firmware to the users. so all you can do is haggle A1 about it and hope they hurry up and release the firmware.
another option is to ask the A1 guys to sign a release so that you can take your phone to your local Nokia Care Centre and have it flashed with generic firmware. although this is often unlikely to happen as customer service for operators usually do not know what users are talking about when you request this, or are too stubborn/lazy to allow it to happen. but nevertheless, you can try anyway and maybe something good can come out of all this.
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