E71, mail for exchange, emails not being deleted

Hello, I have an E71 on which I have configured mfE to sync with my company's exchange server. I've set emails to sync the last 3 days and calendar entries last 2 weeks. However, emails and calendar entries which are older than 3 days/2 weeks are not deleted from the phone. It keeps everything until finally it stops syncing and gives me a "system error, please try later". I'm thinking it is because the device becomes full or something like that. Doing a full resync resolves the problem, although it would be nice to have it working properly.

Hi az1987,
How often do u face this error on ur device screen?
what is the frimware on the device*#0000#)
what is the version of mail for exchange ? (this u can get from ABOUT of mfe)
You said 'it stops syncing' when does this happen?
please revert me back on the above queries so i can work out on this?
by the way do u face this problem when u try retrieving all maisl instead of only 3days older?
If this post helped... Add some kudos!!

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E71 Mail for Exchange System Error, try again late...

Hi,
Please Help!
I installed MfE 2.7 on my E71, but whenever I try to sync my email and calender, I get a system error.
It begins to sync the email but after that it doesn't sync the calender and I get the system error. Also each time it tries to sync emails, it retrieves all the mail each time.
If I sync only the calender, it retrieves all the items and I get a system error. I've pasted the admin log below.
27/10/2008 10:17:42 start Email sync
27/10/2008 10:17:53 sync died (11), collection=Email activity=handling commands from server
27/10/2008 10:22:36 PING Command Requested
27/10/2008 10:22:42 start Email sync
27/10/2008 10:23:01 sync died (47), collection=Email activity=handling commands from server
Does anyone know how to solve this?

OK - like many on the copius web discussions on this Nokia E71 model/MfE topic I have been getting terminally frustrated with an otherwise great phone.
A trawl through the websites gave me lots of things to try, but most didn't work.
Our large corporate IT dept also were left scratching their heads, and resorted to a full reset, which cured the problem briefly, but as with others' experience it soon returned (also having to fully reconfig is a pain in the proverbial). Things suggested on the discussion sites like disabling Tasks synch, or Secure Connection didn't have any effect.
The fact that most others with the same phone on our system hadn't experienced the problem seemed to hint at it not being a server issue, but something more localised. The apparent fact that 'Emails' did synch OK, but that the process hung on 'Calendar' synch suggested it was a Calendar issue
One post mentioned issues with no-finish-date recurring appointments in Calendar, so I investigated these. I found that one or two had no end date, so I gave these items one.
But interestingly, I also found a high proportion of appointments that had been created last year (09) had end dates like 'Wed 31/03/00' when clearly 'Wed 31/03/10' was intended - was this an odd default in Calendar, or just careless typing? The consequences were that Calendar was possibly wrestling with numerous recurring appts with either 100-year durations, or possibly just hanging on the date confusion - is '00' before or after '10'?.
Therefore, as a precaution, I checked all my recurring appts like this (the procedure may vary according to your browser):-
- In Calendar, open each recurring appt in turn;
- Open the series, not just the individual appointment;
- Check 'Recurrence';
- Check that an 'End By' date is there, and that it is not '00';
- Click OK;
- Click OK again if warned about exceptions;
- Cick 'Save & Close'.
Do this to absolutely all recurring appointments in your Calendar.
Then do a full resynch (Menu/MfE/Synch Mode/Full Resynch etc).
I didn't hold much hope of any effect, but Lo!, it did work, and now Emails, Contacts, Tasks, and Calendar all synch fine so far, using Menu/MfE/Mail for Exchange/Options/Synchronise.
I hope this works for others...let me know if it does.

N8 Mail for Exchange (can not send mails)

Hi guys,
I just got my new Nokia N8. I already setup Mail for Exchange via IMAP to sync the mails, contacts and the calendar of my private mailbox.
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Hi,
I also had problems with unable to send emails.
I was getting error messages in the Mail for Exchange (MfE) log files such as
Setting DISK FULL status to false
Error occurred during sending mail. Setting status to waiting for reconnect
HTTP failure while sending messages.
I figured out a work around. The problem seemed to be with the certificate.
I ended up deleting the certificate and then only selecting "Accept this time only" which made everything work.
I am using a Nokia 5800.
To delete a certificate goto
Setting > Phone > Phone mgmt > Security > Certificate Management > Trusted site certificates
find the offending certificate and delete it.
The next time I tried to synchronize my emails with Mail for Exchange, I was asked to select whether to accept the certificate... press the option button.
Then select "accept this time only".
After doing that, the emails in the outbox were sent properly.
I have to figure out how to get this to work permanently, but for the moment it was a quick fix.
[I hope this helps. I tried to be as descriptive as possible and write with correct spelling so that search engines will collect it.]

Mail for Exchange outlook not syncing all calendar...

Hi,
Nokia E6 Anna using mail for exchange to sync outlook.com/hotmail calendar. Recently switched phone so would like my entire outlook.com calendar to appear on E6.
I added mail for exchange hotmail account to phone selecting email, calendar and contacts. However only recurring calendar entries sync. Old single appointments do not sync/appear on the E6. Why is that ?
Are there any specific calendar settings for mail for exchange ? Mail for exchange/settings has no mention of calendar.
I use hotmail connector to sync desktop outlook 2010 and outlook.com. Syncing calendar in nokia suite results in duplicate 'Mail for Exchange' calendars so no good.
If known issue that's OK. A solution would be good.
thanks,

I have solved this myself.
http://kenterichsen.wordpress.com/2010/10/28/nokia-e51-e52-e72-calendar-not-working-properly-after-n...

E71 mail for exchange Error

I am setting up a Nokia E71 phone for exchange mail via the mail for exchange application on the Nokia all settings appear to be fine however when i try to sync email in the log i see an error "Server requires secure connection change profile >connection > secure connection yes"
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I've set up a few of these adn had no problems but yesterday I set up 3 off E71-b exactly the same as always and all now have the same problem: when powering on you get the message "allow to send and receive......" answering "yes" then gives "testing network" and then then the Email setup wizard starts again. If you then cancel the Wizard the phone synchs properly with Head Office's Exchange Server. It means the users have to exit teh wizard at evry start-up. Any help would be much appreciated.

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Go to OVI store on your E71 and download Mail for Exchange.
‡Thank you for hitting the Blue/Green Star button‡
N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

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This seems to be the opposite of what most people are asking...
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Do you have more than one site in your org?
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Nokia E71 Mail for exchange "Connection Error. Try...

Hi
I have used /Nokia E71 with latest MfE, i got my details from my Employers Microsoft outlook 2007 like exchnage server, domain and user name.
I just want to synchronise E-mails, whenever i try to synchronise i get "Connection Error. try Later".
Please help me , i am just stuck on that,

Try following the below steps and let me know if we still have the problem.
Choose Yes to create a profile.
Enter these items
E-mail address - e-mail address of your exchange server
Domain - Domain name of your exchange server - Your Exchange Administrator can provide this information
Username - Domain username
Password - email password
Access point - choose the connection you are using. Most likely this is your data plan cellular connection
The Exchange Server will be discovered and populated for you automatically in most cases. If the Exchange server is not discovered, select the Exchange Server field and enter your server information given to you by your email administrator.
Verify the Secure connection is set to Yes. Change to No only if your Exchange Administrator dictates the change. The wrong value will make the connection fail.
Press Options
Select Save
From here you can verify if all is setup correctly by watching the Current status.
Press Options
Select Exit
Thanks

Emails not being deleted

For several weeks now, reconciliation does not delete any email from the Curve.
It's not a matter of waiting for 20 minutes or even several days for the update to occur.
I use a Microsoft exchange server.
I have verified that all settings on the Curve are correct.
Messages --> Options --> Email Reconciliation -->
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Any suggestions?
Thanks in advance.
Steve

Hi and Welcome to the Forums!
When you say you use an MS Exchange Server -- do you mean that you are on BES? If so, you need to see your BES admins as they control everything.
If you rather are using an OWA service via BIS, then bidirectional support for deletions should be working. The settings you cite are correct...have you checked your BIS configuration settings? There is a box to check in there that enables deletion reconciliation as well. If all is set correctly, then I would suggest deleting and recreating the BIS conduit for this account.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
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E71, mail for exchange, emails not being deleted

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