E71 one-touch key reverts to default setting

Hello,
Could someone who has a E71 (or E71-3) please try this? I'm wondering if it's a fw bug, or something with my phone only:
Menu->Tools->Settings->General->Personalization->
One-touch keys->Messaging key->Short press
Select "Camera", or "Clock" (I'm actually trying GMail, but maybe you don't have it installed).
Go back to the main screen, press the Messaging one-touch key.
I get:
"Item no longer available. Restoring default key setting"
I found a similar report for the E65 on the web (no solution).
The local Nokia support asked me to "send the phone to a repair center" because at the support center they "don't have a E71 to try that" (!!)
Mine is a 10-day old E71-3 (850/2100, Brazilian WCDMA band), 100.07.76 fw (no update available for its 0567733 product code).
Any hints?
Thanks!!
Joao S Veiga

jsveiga wrote:
Hello,
Could someone who has a E71 (or E71-3) please try this? I'm wondering if it's a fw bug, or something with my phone only:
Menu->Tools->Settings->General->Personalization->
One-touch keys->Messaging key->Short press
Select "Camera", or "Clock" (I'm actually trying GMail, but maybe you don't have it installed).
Go back to the main screen, press the Messaging one-touch key.
I get:
"Item no longer available. Restoring default key setting"
I found a similar report for the E65 on the web (no solution).
The local Nokia support asked me to "send the phone to a repair center" because at the support center they "don't have a E71 to try that" (!!)
Mine is a 10-day old E71-3 (850/2100, Brazilian WCDMA band), 100.07.76 fw (no update available for its 0567733 product code).
Any hints?
Thanks!!
Joao S Veiga
Hi
Just tried it on mine (UK - 4 days old) and it works fine. Not much help I know, but it shows that its not an OS bug.
Mr B
Grey Steel Nokia E71-1 (252.06) ; 200.21.118 ; 27-11-2008 ; RM-346

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jsveiga wrote:
Hello,
Could someone who has a E71 (or E71-3) please try this? I'm wondering if it's a fw bug, or something with my phone only:
Menu->Tools->Settings->General->Personalization->
One-touch keys->Messaging key->Short press
Select "Camera", or "Clock" (I'm actually trying GMail, but maybe you don't have it installed).
Go back to the main screen, press the Messaging one-touch key.
I get:
"Item no longer available. Restoring default key setting"
I found a similar report for the E65 on the web (no solution).
The local Nokia support asked me to "send the phone to a repair center" because at the support center they "don't have a E71 to try that" (!!)
Mine is a 10-day old E71-3 (850/2100, Brazilian WCDMA band), 100.07.76 fw (no update available for its 0567733 product code).
Any hints?
Thanks!!
Joao S Veiga
Hi
Just tried it on mine (UK - 4 days old) and it works fine. Not much help I know, but it shows that its not an OS bug.
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That was a strange problem. I had to change the phone language to another one and then back to the original one. After that I could choose my own applications again for the One-Touch keys.
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