E71 Ovi Suite "Setting Up" problem

before updating my phone is okay and able to connect with Ovi Suite
after i have updated my phone to firmware 500.21.009
then i have problem to connect my phone to Ovi Suite
it just keep showing "Setting Up..." and i had been wait for half an hour
nothing happened
phone was still havent connected
and Ovi Suite keep showing "Setting Up"
anyone know how to solve it?
Attachments:
ovisuite1.PNG ‏157 KB

Hi Nmarexnoob,
You can try removing the phone from OVi suite application and then re-add it.
Goto OVi Suite -> Tools -> Options -> My Devices
Select your previous entry for your phone and click on Remove this device.
Later exit the OVi application then connect your device and wait for it to get recognised by the Operating system.
Then connect your phone and connect the device once again.
Hope this should resolve your issue.
Regards,
Diwa
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OVI Suite 3 Major problems on my computer

Hi,
As stated above, here are the 3 major problems I have encountered:
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2 - Conflict with K-lite codec pack video codecs. Multiple instances of the a video codec will be opened in the system tray area. It sometimes go up to about 50++ instances.
3 - nokiamserver.exe processor do not close when ovi suite is exited. I need to manually close it from the task manager.
Additional info:
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Solved!
Go to Solution.

[SOLVED]
My Solution:
1) Backup contacts using PC Suite.
2) Update firmware to v410 using PC Suite. Install my phone E66
2) Uninstall K lite codec pack n remove all related registry.
3) Import contacts back to my phone E66. Uninstall PC Suite and all nokia related drivers, registry n folders from computer. Phone driver also uninstall.
4) Reboot. Install OVI Suite 2.1.1.1. Install E66
5) Download n install K lite codec Full version 5.6.0. Set ffd show filter to open as many media files as possible. Set ffd show filter to open base on whitelist. Set ovi suite and nokiamserver.exe into ffd show filter blacklist.
This solved my problem 2 above. Hopefully its not a temporary fixed.
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With this problem 1 above is solved.
Last but not least, use task manager to kill nokiamserver.exe process manually. After ovi suite is exited. Hopefully, nokia will set ovi suite to kill the process when ovi suite exits in the near future.
7) Now you can add applications, configure your phone with your operator settings.
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OVI Suite Photo View Problems...

Hi, please help. Ovi suite does not display Photos. Just getting Default grey image for everything on the thumbnails. OS XP home (Service ack 3). Have uninstall the application deleted everything to do with Nokia. Downloaded the application again and still the same problem. Nokia Ovi version 3.0.0.284. The only problem is that, Just shows grey thumbnails and no thumbnail photos. See screenshot attatched.
Attachments:
Nokia.JPG ‏52 KB

Hi,
I guess the installation of Ovi Suite is corrupted, please follow the steps provided below to assist you in this regard
Step 1
- Go to Add/Remove in Control Panel
- Click Ovi Suite
- Click Repair.
Once repair is completed then please restart computer and check.
If Step 1 didnt work, then try the below step
Step2
-Go to Add/Remove in Control Panel
- Click Ovi Suite
- Click Uninstall
Also uninstall the following f
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Then right click my computer, click manage.
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Then reinstall windows Installer from the link provided below
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=5a58b56f-60b6-4412-95b9-54d056d6f9f4&dis...
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- Check for the issue
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teemukankaanpaa wrote:
Hi,
Yes, unfortunately this is functionality. In the short term I can have the design changed so that you will get instructions or a message of some kind explaining the situation, but the actual problem cannot be fixed that quickly.
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Hi.
I'm having trouble finding an answer to the following question, because everyone seems to want the opposite.
How do I let my E71, connected with a data cable to a Win XP SP2 PC, use the PC's internet (LAN) connection to reach internet?
Background: I do not have/want a data subscription. Most of the time I'm either at home where I have Wifi, or at the office where we have a 1 Gbps internet connection, but no WiFi. I'd like to use the office's connection, e.g. to download content and software ugrades.
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I tunes-OVi.doc ‏366 KB

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Hi,
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I am experiencing the exact same problem with OVI Suite shutting down when I connect my Nokia N8. This is very frustrating considering the original post was done 4 months ago and to date there does not seem to be any resolution.
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Microsoft Error Message Information
Problem Event Name: BEX
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  Application Version: 3.0.0.290
  Application Timestamp: 4d46886f
  Fault Module Name: VersitConverter.dll
  Fault Module Version: 7.0.121.0
  Fault Module Timestamp: 4d0f0903
  Exception Offset: 00005cc4
  Exception Code: c000000d
  Exception Data: 00000000
  OS Version: 6.1.7600.2.0.0.256.48
  Locale ID: 7177
  Additional Information 1: 9ef5
  Additional Information 2: 9ef5704aa714be9adcc8414a390ee62d
  Additional Information 3: fcf3
  Additional Information 4: fcf34b9cc0cbdbb2ef24f600ca071c72
Problem Event Name: BEX  Application Name: NokiaOviSuite.exe  Application Version: 3.0.0.290  Application Timestamp: 4d46886f  Fault Module Name: VersitConverter.dll  Fault Module Version: 7.0.121.0  Fault Module Timestamp: 4d0f0903  Exception Offset: 00005cc4  Exception Code: c000000d  Exception Data: 00000000  OS Version: 6.1.7600.2.0.0.256.48  Locale ID: 7177  Additional Information 1: 9ef5  Additional Information 2: 9ef5704aa714be9adcc8414a390ee62d  Additional Information 3: fcf3  Additional Information 4: fcf34b9cc0cbdbb2ef24f600ca071c72
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I always use Ovi Suite to update 3 phone (5310, 5610, 5800), no problems so far. However once caveat on s60 phone like yours is that when problems like this occur, you could try to update without a memory card inserted. If that fails, hard reset the phone and update the blank phone (back up first before resetting of course). If that still fails, take it to a Nokia Care Center.
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OVI Suite 3.0 problem recognizing Nokia device

Workaround for this:
1. Disconnect your phone from PC if connected.
2 .Open Control Panel and go to ‘Programs and Features’for windows7 and "Add/remove program" for Windows XP
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4. Click on the ‘Change’ button on top toolbar.
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6. Restart the computer if prompted.
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Thanking You

Hi zielak666 ,
I am not sure whether this will solve your problrm but you could try this once.
1. Disconnect your phone from PC if connected.
2 .Open Control Panel and go to ‘Programs and Features’
3. From the list of available programs, choose ‘Nokia Connectivity Cable Driver’
4. Click on the ‘Change’ button on top toolbar.
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6. Restart the computer if prompted.
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Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

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Attachments:
pic of unknown unknown.JPG ‏55 KB

Hi KCN8,
Could you please provide more information on this?
Device info(Type *#0000# on your device) & System Information details ( Help About- Ovi Suite- System Information)
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It will help me to serve you better !!!!!
Thanking You

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Erkannte Bluetooth Pakete:
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Has someone a idea what i coul'd do?

The specs:
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PC Connectivity Solution 10.18.0.0
Connectivity Cable Driver 7.1.29.0
Nokia Ovi Suite Software Updater 2010.18.0.60492
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.86
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Language: Polish
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Firmware: 10.0.071.259.02
Exactly the same issue, when trying to run FW update, it hangs on the 3rd step (preparing to download). Tried almost everything what came into my mind...
Any solution for this?
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Chin Chin homie homie okacheebeesadoo

I'm replying quite late on this thread. It's quite possible that you would have already gotten your answer by now. But even then I suppose some comments won't do any harm.
The feature of custom labels for Contact details is really a feature directly dependent on the capability of the Nokia Phone model you are using. E.g.. My old Nokia N73 had this feature, however, my Nokia E7-00 does not.
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Ovi Suite 3.0.0.284 "Could not sign in" problem (N...

Hi,
I have just installed Ovi suite 3.0.0.284 as suggested through software update and it works but I cannot sign into my account. I enter my details and I get an error as attached.
The following things are ok:
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PS I have no proxy's set, this is at home on broadband.
Attachments:
PrtScr capture.jpg ‏12 KB
PrtScr capture_2.jpg ‏19 KB

HI,
Some suggestions for your Ovi account issues:
I can not sign in my Ovi account with Nokia Ovi Suite 3.0, why?
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-Intermittent problems are most likely network connectivity or server problems.
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- firewall settings do not allow nokia server process to communicate with the server,
- proxy settings are not configured correctly in Internet Explorer (NOS uses IE proxy configuration),
- proxies require authentication but credentials have not been provided in NOS settings,
- the internet service provider does not allow access to ovi.com (but in this case sign in with a browser would not work either if the same network connection is being used), or
- Windows WinTrust framework is not functional so nokia server cannot verify the signature of Nokia Ovi Suite (This may be a problem in pirate/unregistered versions of Windows or if the PC has been infected with a virus)
Br
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E71 Ovi Suite "Setting Up" problem

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