E71x shuts off during calls

E71x in perfect shape shuts fully off during calls only, never any other time. In the middle of a call, not when hitting a button or anything. I had originally installed "xplore" and deleted some native ATT games, installed skfire and google maps. Since then I did the hard reset which seemed to re-install everything, "monopoly" and the other origional native ATT games etc. With the hard reset done, the "xplore", skyfire and google maps where gone and I haven't reinstalled them. Anyone with similar problem or ideas where to look? I got it from Amazon.com (brand new, not refurb or anything).

On the AT&T help forum the best I could get is that it is a software glitch that showed up maybe on an install of something or they say more likely when I used "xplore" to remove some of the ATT apps (it thinks you are actually trying to shut the phone down...so it does) . Remember mine is the E71x which is ATT branded with all kinds of junk software for ATT. But I did do a *#7370# reset and it brought all the original software back and Google maps was gone, but that didn't help at all. Anyway they thought it should be under a warranty since mine is only 30 days old so I'm gonna try at the ATT store today. Good luck with yours and at least I know someone else is having the same problem. In all the reading I've done it does not seem common so I hope a new phone won't do it too. It is funny how I can text and wi-fi play music and it never hiccups, but as soon as the call is connected it's now powering down every time in about 5 seconds. Google maps......hmmmm.

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E71x shuts off during calls

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