E72: Can't play 3gp videos from Gallery, Realplaye...

I have this E72-1, version 021.024.246.01 which was doing ok. But one day I installed Coreplayer, ran it a few times, and then uninstalled it and problem began. Now I can't play 3gp vidoes that are in my Gallery. It says "System : general error". I can play mp4 shot with the phone video camera though. However, I can play the 3gps with real player. Is there a cure to this disease or do I have to hard-reset it? Please help.

Hi,
Restore the factory settings from the handset (Menu > Control Panel > Settings > General > Factory Settings). If it doesn't work, format the handset using the code *#7370#. It will prompt for the security code, 12345 is the default code.
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Hey, IM FROM THE PHILIPPINES AND ID LIKE TO INFORM YOU AND THE REST OF THE PEOPLE IN MICROSOFT AND NOKIA THAT LUMIA 520 NOW FREAKING SUCKS BECAUSE OF THIS ISSUE. >>>>> NO VIDEOS CAN BE PLAYED FROM ANY WEBSITE. NONE! ZERO! PLEASE DO NOT ASK ME IF ME AND MY FRIENDS WHO ARE LUMIA USERS DID SOME **bleep**IN TROUBLE SHOOTING....WE **bleep**IN DID E-V-E-R-T-H-I-N-G !!!!!!! EXCUSE MY LANGUAGE BUT WE ARE SO FRUSTRATED ABOUT THIS ISSUE AND IT WAS ONLY NOW THAT WE DISCOVERED THAT ITS NOT ONLY US HERE IN THE PHILIPPINES WHO ARE HAVING THE SAME ISSUE WITH OUR PHONES! SOFT AND HARD RESET! MOBILE/DESKTOP MODE! NEW SD CARDS! DOUBLE CHECKED FIRMWARE /OS VERSION! DELETED HISTORY! REFRESH PAGE! NAME IT!!! DONT ASK ABOUT OUR INTERNET/WIFI CONNECTION BECAUSE WE TRIED OTHER PHONES TO CONNECT WITH OUR WIFI NAMELY SAMSUNG PHONES AND DIFFRENT IPHONES AND SOME OTHER BRANDS BUT GUESS WHAT????? ITS ONLY OURS ARE NOT WORKING!!!!! NO ONE IN THE STORES CAN EVEN HELP US NOT EVEN THE PEOPLE IN THE SAME NOKIA DEALER WHERE WE BOUGHT THIS GARBAGE!!!! STUPID UPDATES! AMBER? BLACK? CYAN? DENIM? WHATS NEXT? I CANT BELIEVE YOU GUYS ARE IGNORING THIS ISSUE!!!! WE ARE SPREADING THE NEWS AND WE WILL TELL EVERYONE WE KNOW TO BE CAREFUL NOT TO BUY ANY LUMIA PHONE AND JUST OPT FOR BRANDS LIKE YOUR MAIN COMPETITORS SAMSUNG AND APPLE!!!! I LOVE LUMIA/NOKIA BEFORE BUT NOW I ABSOLUTLEY HATE IT!!! THE MONEY I SPENT TO BUY THIS LUMIA PHONE CAME FROM HARD EARNED CASH!!!! WE CONSUMERS DONT DESERVE THIS!!!!!
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Could you please take a breath and cool down?!
You are posting to a user to user forum and we'd be more than happy to see if we can help you with this but it would be beneficial if you could try and tone it down a bit. Also writing all caps is considered shouting and rude, try and not do that..
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E72: Can't play 3gp videos from Gallery, Realplaye...

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