E72 Software update, user name and password

I am trying to update the software on my E72 as it is full of bugs. I do the*#0000# and choose check for updates. The phone searches for updates and for a split second says "recieving data from T-Mobile" but then asks me for a user name and password. I have no Idea what this user name and password relate to? Anyone have any idea??

Hi, I don't know anything about t-mobile, but I would call them.
If there is an update for you, you could try to use NSU or ovi suite?
Check here for updates: http://europe.nokia.com/support/download-software/device-software-update/can-i-update

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