E72 / Win7 64-bit Ovi Suite - MTP USB device drive...

Just installed Ovi Suite (most recent version) on Windows 7 64-bit for my E72.
Windows installs all drivers, however 'MTP USB device ' driver fails to install.
What does this driver do ? And can this be solved ?

I am running OVI 2.2.0.245 on 64 bit W7 and Office 2007 and using a 5800ExpreMusic..
I have experienced all the problems mentioned above. After 2 days of try and error end nearly getting crazy I found a solution at least for my situation. However I can imagine many more people are maybe in the same situation.
At first I had been using the USB ports in front of the machine's cabinet. None of them worked for a longer period than 3 minutes and I always lost the connection to the mapserver. Until I found out that each two ports in front of the cabinet share the capacity of a single USB connection at the back of the system. So I moved the USB from one of the front ports the a back port. Now that the full Capacity of a USB port can be used I no longer suffer any problems with OVI.
It works great.
However it is a shame Nokia users must find out what Nokia could have told its users.

Similar Messages

When I plug in my iPhone to a USB port on the back of my computer I get the error "MTP USB Device driver was not successfully installed" and of course there is no device that shows up either. It would be great to download my photos! I'm using Windows

When I plug in my iPhone to a USB port on the back of my computer I get the error "MTP USB Device driver was not successfully installed" and of course there is no device that shows up either. It would be great to download my photos! I'm using Windows

Go through this support doc:
OS: Device not recognised in iTunes
Windows: http://support.apple.com/kb/TS1538

MTP USB Device Driver problem

Hi Guys
I currently have an iPhone 5S and I am trying to connect it to my Windows 8.1 Computer so that it appears as Mass Storage, enabling me to back up photos and videos. I noticed int the Device manager that the "MTP USB Device" has an esclamation mark on it and it states that the driver was unable to verify the digital signiture of the device and cannot be used (Code 52)
I have tried various methods to try and resolve this issue but I have had no success.
E.G...
https://discussions.apple.com/thread/3153566?tstart=0
https://discussions.apple.com/message/16322708#16322708
https://discussions.apple.com/message/22972618#22972618
and various other methods.
I Contacted Apple support and Microsoft Support but they were unable to help me. The device was working until a week ago and suddenly stopped showing up as a Mass Storage device. It is visable in iTunes and can be used to USB tether, but not USB Storage because of this MTP USB Device error.
Has anyone got a fix for this that actually works?
Your assistance greatly appreciated.
Chris

Update.
I have found out that the driver file for MTP USB Device is the file winusb.sys.
The problem is that it is not digitally signed and windows 8.1 can not verify it's signiture. This is why there is an esclamation mark on the device in device manager.
I have tried various procedures to fix the problem but none have been successful yet!
If the driver file was digitally signed, the driver would be fine.
The search goes on..

MTP USB Device not recognized under Windows 7 Ultimate

Hey everybody, I'm sure there are plenty of similar threads about this issue, however I haven't seen any with Windows 7 as OS.
My problem is in the recognition of the driver, since the MTP device is not working properly. I've tried alot of possible solutions, but none of them have worked, i.e the removal of the driver in device manager, tried a custom script for the inf file, deleting of all USB/portable related drivers.
Its sad that no recovery tools are yet compatible with Windows 7, atleast not that I'm aware of.
Please, throw some more suggestions/ideas! My Zen works perfectly fine under XP btw.

I was having the same problem with my Zen Vision:M under Win7 Ultimate 64-bit.
No matter what I tried from deleting the usb root hubs and reinstalling drivers, nothing would get the mtp usb device driver to load.
I found that the mtp usb device driver will load correctly as long as you are plugging the USB cable into a direct port and not running it through a USB hub. At first I thought it might be due to an incorrect USB voltage, but the hub I'm using is a powered Belkin hub. Very strange!
So give that a shot -- run the USB straight to a port out the back of your computer. Don't use a USB hub or ports off your monitor since that is actually a hub as well.
Good luck!http://forums.mycreativefansite.com/...ify_inline.gif

Ipad4 connection MTP USB device error with Windows 7 64 bit

I have recently bought iPad 4. When I connected to my computer through USB running Windows 7 Professional 64 bit i got the following error message
"MTP USB Device failed to install"
Please guige me

Hello lwalbring and welcome to the Palm forums.
Your Visor, as you suspect, does not have Bluetooth, so you must use the IR HotSync option. Since you are using Windows 7 64-bit, I believe that you are going to have to upgrade to Palm Desktop 6.2.2 to make things work from an OS/Driver perspective.
Since you are using such an old device, you are also going to have to download and install the PalmHotSyncSetup Utility from Pimlico. This update turns on support for old Palm OS PDAs in Palm Desktop 6.2.2. Without the update, you won't be able to sync your Visor with Palm Desktop 6.2.2. The software is free and the link is all the way at the bottom of the screen.
Lastly, if your PC doesn't have an IR port on it, you will need to purchase a USB to IR adapter. Some laptops still have IR ports and most desktops don't.
Once you have all the pieces, you'll want to go back to the Windows 7 and Vista HotSync thread again, and follow the directions for setting up and configuring IR HotSyncs.
Alan G

Problem connecting C3-01 to OVI Suite via USB

I can't seem to successfully connect my C3-01 to the OVI Suite via USB.
The PC (running Vista) sees the device, but OVI Suite keeps complaining that I need to change the USB mode on the device to OVI Suite, although that's how I set it. OVI Suite also doesn't show the device under the update section. Does work when using Bluetooth though.
Any ideas what may be the issue with the USB connection?
Thanks!

I just bought Nokia C3-01 over the weekend and I have the newest version of OVI suit and I connect mobile and pc with USB cable click sync and nothing happens my mobile is still without pics and videos and music I'm trying to uplod on the phone?????
Sometimes it writes some contentn was not synced properly error code:80043bee and other times it says sync ok but nothing happens...no pics or video were transfered??
What's wrong??

Help MTP usb device failed N97

When connected N97 via cable to pc ( windows 7 ) " MTP usb device failed" and cant see N97 in Pc suite. In mass storage mode work fine.
Please HELP.

Download ovi suite for n97 and your issue will be resolved.
When u connect ur n97 for the first time after installation make sure to press install on whatever the phone is being prompted to install. Oh and one more thing .. make sure you restart your phone and your pc before doing all this
Message Edited by agha_ali on 31-Jan-2010 11:11 AM

Pod Touch 32GB MTP USB device has failed to install and can't sync.

After updating iTunes on my Win7 64bit PC, when I plug my iPod Touch 32GB in, I get the error message "MTP USB device has failed to install" and can't sync. Yesterday, everything worked well.
Need help, please!

Thank you. I removed iTunes, QT, Safari and related software, then applied a Windows update and reinstalled iTunes and related software. It solved my problem and let me sync my iPod.
Thanks!

Mtp usb device failed error - iphone 3g - win 7 pro

I have iphone 3g. I use Win 7 pro OS. when i plug in iphone to usb port, i get error message as - device driver failed to install - in detail - mtp usb device failed..
In iTUNES i am able to view the iphone, sync my contacts with MS outlook etc..
kindly help
shansui

What a load of hogwash.
I've just had this error come up - WITH NO CHANGE OTHER THAN UPGRADE OF IPHONE 4 TO IOS 5.1.1.
(running iTunes 10.6.1.7 on 64 Win7)
Powered phone off, and back on again - same error... Haven't had to reinstall windows in a few years - maybe iTunes is now the least stable software in my collection - Might have to try the two (button) salute to Apple...
Error on device "MTP USB Device";
"This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)"

N97 MTP USB Device

Before I upgraded my N97 Firmware to 21.01.045 My pc windows 7 saw my phone as N97 when i would open a window to explore the phone contents, and when I would copy a video onto my phone it would convert it when it's copying it onto my phone automatically.
After the update-I had problems when ever I connected my phone to the pc USB, telling me the MTP USB Device failed.
But then all of a sudden few days later the MTP USB was successful but it again saw my phone as N96, BUT NOW it does NOT copy the videos as it used to, I have to go through Windows Media Player to transfer videos to my phone.
Inconvinent...

Solved by repairing installation of Nokia Suite. I'm using version 3.3 of nokia suite on a windows 7 ultimate operating system. Needed this step to update firmware.After many attempts I finally overcame this problem by going to control panel>uninstall a program>scroll to nokia suite>select uninstall/change>dialog asks if you want to repair or uninstall>select repair.
*Please make sure of the fllg:
>phone must be on
>MUST be connected in PC Suite mode - If your phone tries to connect to internet or wlan, keep hitting cancel till it asks you to select (PC Suite) mode.
>Windows may try to install drivers and you'll see MTP usb device installation Failed - ignore for now
>Make sure the internet connection on your PC is active
>NOW do the repair-install as described above
>During repair windows will again install your device drivers, and this time you should be good to go
Hope this helps someone, and saves them the many hours I took to get this right.

Windows 7 64bit has an MTP USB Device Failed error message when I attach my Ipad1

I keep getting an MTP USB Device Failed error message when I plug in my USB cable into my Ipad1. Can someone help?

This is NOT resolved. The "Upper..."Key in the registry editor doesn't exist as you can see below in the image I am providing. This is still an OUTSTANDING issue, can someone please help with resolving this issue, super frustrating.
This is not just an iPAD issue, I get the same problem with my iPhone as well, both (iPhone and iPad) have the latest iOS 6.1.3 installed as well.

HT201401 MTP USB Device not installed

Hello -
I'm new to this community message board.
I recently started having this problem about two months ago. Up til that time I didn't have this problem.
When I would connect my iPhone 4S to my windows 7 computer, the folder files would pop up and ask if I wanted to open the files from the iPhone connection through the USB port that I have always used.
It started two months ago, that when I connected my iPhone in the same way that I have always connected through the USB port, that instead Windows would recognize the connection but attempt to install the drivers. A message always comes up saying that Windows can not install the MTP USB Device because It can not load the drivers for this device and Code 31.
I've searched the web for solutions but have not found any that fix this problem. These are troubleshooting things that I have tried:
I have downloaded and installed the lastest iTunes application.
I have upgraded the iPhone to the lastest IOS
I have reset the iPhone, then reconnected to USB port on computer
I have connected the iPhone to another USB port on my computer
I have selected an earlier Windows System Restore point at a time before this problem existed and restored my computer
I have used the Windows 7 installation disk to repair the Windows Operating System
I have uninstalled the drivers for the iPhone in Device Manager, restarted the computer and then connected the iPhone and USB cable to the computer.
I have used another USB Cable to connect the iPhone to the computer.
I have looked in Control Panel under Devices - the Apple Mobil Device Driver is displayed with no problems. However the iPhone is displayed with a triangle and an exclamation mark in the triangle.
I have viewed Device Manager in Windows 7 and looked in these categories: Universeral Serial Bus Controller - everything is okay, no triangles with exlamation marks in them or any other markings on any of the Standard Enhanced PCI to USB Controllers. The Category in Device Manager called Human Interface Devices also looks okay.
In Device Manager the category Portable Devices lists H:\, MTP USB Device, WPD File System Device Driver all have the small yellow triangle with the exclamation mark in the triangle. When I double click to open these devices up in Device Manager they all say the device is not working properly because windows can not load the drivers required for this device. (Code 31).
Windows 7 still does not recognize the iPhone as it use to do with the open file window that pops-up when the iPhone is connected to computer. Windows shows these drivers for the iPhone on my computer and these show up in the properties of the MTP USB Device - which is what Windows 7 calls the iPhone connection.
UMDF\WpdMtpdDr.dll
winusb.sys
WUDFRd.sys
WpdMtp.dll
WpdMtpUS.dll
So has anyone had this problem of Windows giving error message “can not load drivers for this device and Code 31” and is there a fix?
Thank you if you can help with this problem.

I had the same iss - it's a known issue whereby Windows attempts to use the wrong driver to access the phone.
BACK UP YOUR REGISTRY!!! Editing the registry can be (read: IS) dangerous and can cause no end of pain if done incorrectly.(But dont wort..i did it...)
- To Back Up your Registry: Click Start menu and click "Run". Type "regedit". Click File, then choose export and type "iphone driver fix registry backup".
- Click Export and let it export the the registry to a file.
- To fix the issue: Follow the folder tree on the left to: hkeylocalmachine > system > current control set > control > class
- Find “{EEC5AD98-8080-425F-922A-DABF3DE3F69A}” down the LEFT hand side and click on it.
- Under the list on the RIGHT hand side find "UpperFilters"
- Right-Click UpperFilters and click delete
- Close the registry editor and restart your PC (without the iphone attached).
- Once restarted and logged back in, plug in your iphone and voila! Windows will actually choose the correct driver and you'll be in like flynn.

IPad2 on Windows 7 : MTP USB Device = This device cannot start. (Code 10)

Hi Guys,
I want to access to the Internal Storage of my iPad 2 on Windows 7.
But I have an error with the MTP USB Device => This device cannot start. (Code 10)
So I cannot see my iPad in Windows Explorer.
I tried many actions from Forums :
update the driver to the "Apple Mobile Device USB Driver" located in "C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers"
delete the upper and lower filters in REGEDIT : {36FC9E60-C465-11CF-8056-444553540000}.
stop and restart the service "Apple Mobile Device"
But as soon as I connect again the iPad there is the same error message after Installing device driver software => "Device driver software was not successfully installed" : MTP USB Device : Fail
Is there someone who get the solution ?
Thank you for you help
Stephane

I have a similar problem, only mine is Code 31 for the MTP USB Driver. The Apple driver loads fine, and I'm able to sync with iTunes, but I can't connect to the device as a drive and copy the photos off of it.
I've tried nearly everything at this point that has been suggested in other threads, and nothing has seemed to work.

MTP USB Device did not install

New PC, Windows 7, Office 2010, My Blackberry desktop software does not see my 9530 Storm I've downloaded new desktop software, but keep getting an error that my MTP USB device did not install when I connect my 9530 to the USB Port.

BACK UP YOUR REGISTRY!!! Editing the registry can be (read: IS) dangerous and can cause no end of pain if done incorrectly.
- To Back Up your Registry: Click START menu and click RUN. Type REGEDIT. Click File, then choose Export and type a name for the Registry Backup, something like REGBACKUP012015 or whatever works for you.
- Click Export and let it export the registry to a file.
- To fix the issue: Follow the folder tree on the left to: HKeyLocalMachine > System > Current Control Set > Control > Class
- Find {EEC5AD98-8080-425F-922A-DABF3DE3F69A} down the LEFT hand side and click on it.
- Under the list on the RIGHT hand side find UpperFilters
- Right-Click UpperFilters and click Delete
- Close the registry editor and restart your PC (without the iphone attached).
- Once restarted and logged back in, plug in your iphone and voila! Windows will actually choose the correct driver.

When syncing my iPhone to my computer, an 'MTP USB-device' error appears. How to solve this problem?

When I try to connect my iPhone to my computer, it seems to be working fine (iTunes opens and connects), but still I'm getting this problem when my computer tries to install the supervisory program/driver (I'm not sure how to say it in English since Dutch is my mother language). I've made a printscreen of the error, and it's in Dutch, but maybe someone can see what the problem is anyway.
So... It says that the installation of the 'MTP USB-device' part failed.
The problem is that I want to put my photos on my computer, and I found these instructions (http://support.apple.com/kb/HT4083) to do that. But I don't get an Autoplay dialog box, caused by that error.
Could someone please help me? Thanks in advance!

I had the same iss - it's a known issue whereby Windows attempts to use the wrong driver to access the phone.
BACK UP YOUR REGISTRY!!! Editing the registry can be (read: IS) dangerous and can cause no end of pain if done incorrectly.
- To Back Up your Registry: Click Start menu and click "Run". Type "regedit". Click File, then choose export and type "iphone driver fix registry backup".
- Click Export and let it export the the registry to a file.
- To fix the issue: Follow the folder tree on the left to: hkeylocalmachine > system > current control set > control > class
- Find “{EEC5AD98-8080-425F-922A-DABF3DE3F69A}” down the LEFT hand side and click on it.
- Under the list on the RIGHT hand side find "UpperFilters"
- Right-Click UpperFilters and click delete
- Close the registry editor and restart your PC (without the iphone attached).
- Once restarted and logged back in, plug in your iphone and voila! Windows will actually choose the correct driver and you'll be in like flynn.

E72 / Win7 64-bit Ovi Suite - MTP USB device drive...

Similar Messages

Maybe you are looking for